Organizational Behaviour Executive Summary: Sainsbury's Analysis

This report provides an executive summary analyzing the organizational culture of Sainsbury's, a major UK supermarket chain, and its effects on employee performance. The analysis incorporates Handy's theory of organizational culture, exploring power, role, task, and person cultures within the com...Read More

Organizational Behaviour

Executive Summary
The Report had analysed the impact of organizational culture on Sainsbury's employee
performance with the proper implementation of theoretical approaches. With that effectiveness
of different theoretical approaches in terms of goal achieving capabilities of employee
performance is also done in this report.

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BOODY................................................................................................................................3
1: Theoretical model of organizational culture............................................................................3
2: Effect of organizational culture on communication................................................................4
3: Effect of culture on employee motivation...............................................................................6
4: Use of culture for goal achievement........................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................1

INTRODUCTION
Organizational behaviour is the evaluation of individual’s behaviour within a group, this is
used for developing a effective organizational strategy such that employee’s performance can be
improved resulting a better organizational performance. Sainsbury is chosen for the analysis in
this report. Sainsbury is one of the largest multinational supermarket chains of UK which
provide glossaries, general merchandise options and house hold equipments to its customers at
an affordable pricing. Analysis of organizational culture is done in this report with its theoretical
implementation. Effectiveness of theoretical wise analysis of organizational culture is evaluated
in this report. With that analysis of culture’s role on employee motivation is also done in this
report.
MAIN BOODY
1: Theoretical model of organizational culture
Sainsbury is a multinational super market chain of UK which is having large number of
employees all across the globe. Thus Handy’s theory of organizational culture can be
implemented in this scenario for evaluating Sainsbury’s working culture which is used for
evaluating the work culture (Cooper and et.al, 2017). Following are the different type of
organizational culture.
Power-
In this type of work culture decision making power is limited to only a few employees of
the organization, due to which high control over organizational activities is achieved in this type
of culture because employees are only responsible for following the orders. In this only higher
authorities are responsible for decision making sue to which employees at comparatively lower
level only have to follow these instructions provided by the higher authority (Chen, Chen, and
Sheldon, 2016). Since they only have to follow instructions provided to them due to which their
interrogation with Sainsbury reduces and this reduced interrogation will lead to reduction in their
creativity. Thus resulting decrement in organizational creativity, this limit the availability of new
product to customers, due to which customer’s engagement with the organization reduces.
Role-
In this culture employees are less likely to get orders from their higher authorities,
because their role within Sainsbury is decided by the position at which they are operating within

organization. Due to this employees are well aware of the requirements of the organization
which empowers them to improvise their working as per requirements. This will empower
employees to improve their working capabilities. However if any organizational changes have to
be implemented then in that case due to long chain of command long time and high complexities
have to be faced by Sainsbury in this type of culture (Elswah and Howard, 2020). With that a
detailed organizational structure is required for implementation of this type of culture due to
which employees are empowered to take orders from their higher positioned employees.
Task-
As the name describe in this organizational teams are made in which employees are
selected as per their skills and talents. Through this team development Sainsbury can showcase a
requirement which the team has to fulfil, since each member is having a unique thinking
capability and mind set, due to which team high creativity for problem solving. With that in this
type of culture matrix structure is also implemented in which, there are more than one team leads
which empowers employees to ask for suggestions from different leads. Resulting reduction in
problem solving time and high work efficiency will improve Sainsbury’s performance in front of
its customers.
Person-
This culture is mainly employee centric in which employees are empowered to work as
per their needs due to which each employee is a head of itself. This will allow to improvise
organizational working as per the requirements or situation company come across. Since each
employee is working as per its requirements due to which employees have a specific high level
of training (Gagné, 2018). Thus there are high chances that unbalance in organizational structure
may arise, due to which this should only be implemented on the higher position of the
organization which will allow Sainsbury to change its working such that it is able to surpass
market competition.
Primary research on culture of Sainsbury
Following is the effectiveness of Task culture on employee’s performance in Sainsbury.
What are the factors which motivates you for
learning new skills and improvising your
performance?
PARTICULAR
High level of motivation achieved from team 25

Self development 5
TOTAL 30
INTERPRETATION:
It can be observed that Sainsbury's uses task culture for improvising employee’s
performance and employees working in groups are highly motivated for improving their working
capabilities.
2: Effect of organizational culture on communication
Organizational culture is the way in which individuals behave within organization, this
culture is evaluated by organizations like Sainsbury for improvising its organizational strategy
such that company’s performance can be increased. Since organizational culture allow comprises
of several activities and values which contribute towards goal achieving organizational goals
through enhanced communication among employees. Through this increased communication
there are high possibilities that employees can efficiently discuss issues for fast problem solving
and high creativity. Following are the effectiveness of organizational culture.
Enhanced internal and external communication, through efficient work culture Sainsbury
can achieve high level of effective communication among organizational employees. Through
this high level of communication employees can efficiently share their issues with each other
allowing a high level of creativity and enhanced team spirit (Gelfand and et.al, 2017). This
communication will also enable Sainsbury to improve the communication bridge with its
customers, due to which customer’s engagement with organization can be increased, resulting in
improved loyalty towards the organization. Thus in order to increase customer and employee
engagement with the organization it is important for Sainsbury to focus on communication while
developing organizational work culture.
Avoid organizational conflicts, organizational conflicts often arises within organizations
like Sainsbury this happens because each department has its own responsibility and employees
are responsible for showcasing their requirements with other departments. Due to this mismatch
in working capabilities and allotted dead lines organizational conflicts often arises. Thus it
become very important for organizations like Sainsbury to implement effective communication

at their work environment. This high departmental communication will not only improve
coordination among departments but also at the same it will also improve the work load
distribution, due to which each department can improvise its working such that organizational
working can be improved (Tasselli, Kilduff and Landis, 2018).
Improving organizational activities as per requirements, one of the key advantage of
effective communication among team members is that through this efficient communication
Sainsbury can improvise its working as per changing market trend. This will allow organization
to an ability to attract trendy crowd towards the organization resulting increment in
organizational sales (Kanfer, and Chen, 2016). Thus effective communication must be
implemented in organizational culture developments, so employees can also be aware of the
required performance, to sustain and surpass market competition. Thus it is important for
employees to improve their performance because employees are responsible for representing
Sainsbury, therefore they must be well aware of the required performance.
Organizational effectiveness can be increased through developing effective
organizational culture and therefore it is important for Sainsbury that it is able to implement a
culture in which employees can efficiently communicate with each other which result in
improved organizational working.
3: Effect of culture on employee motivation
Culture is the way in which organizational activities are done within Sainsbury and this
working culture will make direct impact on employee’s working capabilities due to which
organizational culture affect employee motivation (Lee and et.al, 2019). Culture plays several
roles on employee motivation because company’s working is accommodated as per requirements
or situation thus if the organizational work culture is not as per employee then they will not be
able to perform to the mark. It happens because there are several factors which affect employee’s
working procedure such as, employee motivation. Even though employees join organization for
achieving common goals but due to high work load and work place challenges, employee’s
working capabilities are reduced because of which it becomes very important for organization
like Sainsbury to improvise employee’s working capabilities. In order to achieve this company
can implement motivational theories by which employee’s can be motivated for breaking their
working capabilities.

Organizational culture of a organization makes a direct impact on employee’s
performance within organizations because work culture is the way in which organizational
activities happen in organization. Thus Sainsbury must monitor its organizational activities by
which it can get an effectiveness of its organizational culture. It is important because effective
work culture will provide a clear organizational image to employees through which they can get
a clear understanding of the hierarchical structure of Sainsbury. Through this clear understanding
of hierarchical structure employee can identify their role in organization and this culture will also
enable them to efficiently discuss the issues which they face within organization (Li and et.al,
2019). This understanding of employee will reduce their problem solving time and at the same
time increase their engagement in organizational activities, through which their loyalty towards
organization can be increased.
With that Sainsbury must implement motivational theories in its organizational culture
through which employees can be motivated for improving their working capabilities and to
achieve that company must implement several organizational changes. These changes include
changes improving organizational structure according to employee suitable terms through which
employees will get an understanding that their needs are being listened by the organization due
to which they will increase their engagement in organizational activities (McShane and Glinow,
2017). This development of organizational structure will also motivate them to provide their
creative ideas and problem solving skills for improving organizational performance, through this
Sainsbury can get different creative point of views for solving a issue. Through this company
will be able to develop a effective organizational structure as per employee suggestions, this will
enable organization to get more output in minimum expenditures such that employees will be
motivated to improve their working capabilities. This will motivate employees to work hard and
break their limits because organizational working culture is developed as per their suggestions,
by which their engagement with organization will be increased.
4: Use of culture for goal achievement
Work culture is the way through which organizational activities happen in organizations
like Sainsbury in which their working capabilities is affected due to the impact of culture on
employees. An organization like Sainsbury has to make sure that they are able to work according
the changing market trend and changing customer requirement. With that company make sure

that it is able to maintain its customer count and at the same time attract new customers and thus
it has to provide new and rare items in order to make sure high organizational sales are achieved.
This in order to achieve that company has to make sure that its employee’s are able to work
according to the changing requirements of the organization and thus it has to provide them
efficient training. By which it is able to increase the working capabilities of employees and with
that Sainsbury has to make sure that through efficient training is provided in such a way that
organizational requirement are fulfilled for long terms (Robbins, 2016). Training provided by
Sainsbury has to be according to the long term conditions because if training a provided
according to short term requirements then this investment of organization will not be fruitful for
its economic growth.
Through this effective organizational work culture company develops a positive image of
its in front of its customers because they are being assured that company is paying high concerns
in their personal development. Thus organizations like Sainsbury has to make sure that
employee’s are able to break their limits and for that they have to be provided training but at the
same time Sainsbury has to make sure that its organizational expenditure are not out of control.
This is important because if they are spending large amount of capital investment without proper
monitoring then it will make a negative impact on company’s economical growth and thus it has
to make sure that a systematic budget has to be allotted. Through which it will be able to develop
a proper strategy in which sufficient budget is allotted in making marketing strategies, providing
training to employees and maintain strong economical background for the organization. Thus
Sainsbury has to make sure that it is able to allot a proper systematic budget in which it is able to
check every point and by which company is able to increase the chances of goal achievement
(Pan and et.al, 2018). Thus it is important for organizations like Sainsbury that they are able to
develop an organizational culture through which they can improve the chances of their goal
achievement.
Organizational culture is very important for organizations because it is the proper
collaboration of employee believe, motivation and skills due to which it will enable organization
to develop a organizational structure and the same time maintain strong economic background
for the organization. Thus through proper organizational culture company can use this for
developing effective organizational teams, which are made to ensuring high productivity at low
pricing (Stewart, Courtright and Manz, 2019). Thus it is important for organizations like

Sainsbury that they are able to develop a effective organizational culture which can be utilized
by organization in many ways through which company can improve the chances of goals
achievement.
CONCLUSION
From the above analysis it can be concluded that even though individuals gather together for
achieving a common objective but still due to changing market trend, different working
capabilities, high work load and due to many other factors employee’s working capabilities are
reduced. Thus it is important for organizations like Sainsbury to keep improvising its working
strategies such that it is able to surpass market competition and at the same time motivate its
employees to keep breaking their limits. Through this activity Sainsbury can increase the
probability of goal achieving which will be beneficial for the organization. But at the same time
company has to make sure that it is able to maintain its high sales due to which it can achieve
high profit margins which allow it to perform will in front of its customers.

REFERENCES
Books and journals
Chen, M., Chen, C.C. and Sheldon, O.J., 2016. Relaxing moral reasoning to win: How
organizational identification relates to unethical pro-organizational behavior. Journal of
Applied Psychology. 101(8). p.1082.
Cooper, S.C.L. and et.al, 2017. Sustainability and organizational behavior: A micro‐foundational
perspective. Journal of Organizational Behavior. 38(9). pp.1297-1301.
Elswah, M. and Howard, P.N., 2020. “Anything that Causes Chaos”: The Organizational
Behavior of Russia Today (RT). Journal of Communication. 70(5). pp.623-645.
Gagné, M., 2018. From strategy to action: transforming organizational goals into organizational
behavior. International Journal of Management Reviews. 20. pp.S83-S104.
Gelfand, M.J. and et.al, 2017. Cross-cultural industrial organizational psychology and
organizational behavior: A hundred-year journey. Journal of Applied
Psychology. 102(3). p.514.
Kanfer, R. and Chen, G., 2016. Motivation in organizational behavior: History, advances and
prospects. Organizational Behavior and Human Decision Processes. 136. pp.6-19.
Lee, A. and et.al, 2019. Investigating when and why psychological entitlement predicts unethical
pro-organizational behavior. Journal of Business Ethics. 154(1). pp.109-126.
Li, Y. and et.al, 2019. Organizational behavior in megaprojects: Integrative review and
directions for future research. Journal of management in engineering. 35(4).
p.04019009.
McShane, S. and Glinow, M.A.V., 2017. Organizational behavior. McGraw-Hill Education.
Pan, X. and et.al, 2018. The effects of organizational justice on positive organizational behavior:
Evidence from a large-sample survey and a situational experiment. Frontiers in
psychology. 8. p.2315.
Robbins, S.P., 2016. Organizational behavior.
Stewart, G.L., Courtright, S.H. and Manz, C.C., 2019. Self-leadership: A paradoxical core of
organizational behavior. Annual Review of Organizational Psychology and
Organizational Behavior. 6. pp.47-67.
Tasselli, S., Kilduff, M. and Landis, B., 2018. Personality change: Implications for
organizational behavior. Academy of Management Annals. 12(2). pp.467-493.
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