Analysis of Organizational Behaviour at Sainsbury's: Culture and Teams

This report provides an in-depth analysis of organizational behaviour within Sainsbury's, a major UK supermarket chain. It explores the influence of organizational culture and motivation on workplace behaviours and performance, examining concepts such as innovation, values, and employe...Read More

Organisation behaviour

TABLE OF CONTENTS
INTRODUCTION................................................................................................................................3
MAIN BODY.......................................................................................................................................4
PART 1..................................................................................................................................................4
1.1 Establishing influence which organizational culture and motivation casts on workplace
behaviours and performance............................................................................................................4
1.2 Analyzing organizational cultures and motivational theories to idenify and evaluate how
workplace performance is influenced..............................................................................................5
1.3 Overview of Sainsbusry's organizational culture, politics, and power and how it influences
workplace behaviour.......................................................................................................................6
PART 2..................................................................................................................................................8
2.1 Assessing benefits of teamworking: mix of knowledge, skills, and experience........................8
2.2 Demonstrate and discuss the benefits of working in a team as a leader....................................9
2.3 Critically examining two theories of group development as per the intention of discussing
teamwork's effectiveness in achieving goals...................................................................................9
2.4 Examining how effectively teams relate to 2 organizational behaviour concepts in Sainsburys
........................................................................................................................................................11
2.5 Critically reflecting on the relevance and values of effective teams for influencing workplace
behaviours......................................................................................................................................12
CONCLUSION..................................................................................................................................13
REFERENCES...................................................................................................................................13
............................................................................................................................................................16

INTRODUCTION
Organizational behaviour refers to the process which helps to learn such as how are different
individuals in an organization are functioning and how their interaction is with each other during
performing of tasks. This organizational behaviour runs on timely improvements within the
organizational dimensions of the workers and the management itself. This report is based on UK
organization Sainsbury. The firm operates as a second-largest chain in supermarkets chain with
relevant headquarter in London, United Kingdom. The company operates including 180,000
employees as a whole. Below study will be comprising the influence which organizational culture
plus motivation have on its performance within the organization along with distinct cultures and

motivational concepts/theories will be illustrated in this report. Analysis will be provided related to
Sainsbury concerning its culture. Also, it will discuss the benefits regarding working in a team,
advantages of contributing in team like leader or member, two development theories linked to the
efficiency in teamwork, more concepts related to OB including a reflection would be given related
to values of teamwork influencing behaviours within the workplace (Buchanan and Huczynski,
2019).
MAIN BODY
PART 1
1.1 Establishing influence which organizational culture and motivation casts on workplace
behaviours and performance
The company Sainsbury's with a good work-culture in its organization help workers by
providing properly with an ease of communication-related with the roles plus responsibilities given
to them in this organization. Some ways that aid in driving a good workforce with an enhanced
behaviour including performance in its organization are given as:
Innovation through culture
The firm through operating with good culture helps make way for enhancements that assist
in bringing more of innovation. Organizational culture is considered as a part of its setup as this
helps in knowing how advanced manner is its employees perform in and relative good culture is
followed by good problem-solving ability (Paais and Pattiruhu, 2020).
Values and goal enhancement
Having a good organizational culture also consists of values within the company. Combined
with a developed teamwork culture and workforce also aids Sainsbury's for developing many strong
and welltuned virtues in employees including defining success aspects for the organization and
assist the company for its team growth.
Facilitates employee retention
Having a good culture in place also serves as a reason behind attaining high employee
retention within the Sainsbury organization. The corporation can develop a great culture in its
working environment to become capable for keeping the workforce plus culture enhanced and
encouraged towards respective organization.

Associated employee performance connotes the term which defines the accomplishment
related to fulfilment regarding organizational mission amidst the workplace. By encouraging and
developing performance of its employees in the company the well-embedded culture structure helps
in attaining desired organizational objectives (Ouakouak and et.al., 2020). Such a culture plus
motivation in firm's setting will also aid in creating the values which will help for providing its
employees with the stably maintained and effectual supportive network of the workforce in
Sainsbury organization which makes the workplace career-oriented and establishes well-skilled
employees. Organizational culture could be developed through following the distinct functions
which are:
 Creating a clear distinction among the organizations
 By instilling clarified identity within the employees for the organization
 Assisting with emergence of work commitment which is greater than employees' self-
interests
 Unifying the firm with right standards for high-work performance as per the employees
 Through guiding various shapes and certain attitudes regarding the employees in the
organization
The workforce personnel is seen as main components of an organization and through
creating a good plus dynamic organizational culture would lead the company ahead of various
competitors within the marketplaces. Also, having solid company culture, the organization would be
capable of enhancing employees' knowledge concerning the management in the firm since they
would become able for knowing what the organization requires, beliefs of the employees and how
to respond towards the problems within the organization including better recognition plus
appreciation regarding illustration of organizational values.
1.2 Analyzing organizational cultures and motivational theories to idenify and evaluate how
workplace performance is influenced
A positive work culture within Sainsburys organization could be derived by employing good
attributes in the employees including other colleagues within the company. This helps fulfilment
among so many varied aspects existing in the workplace. Such organizational culture comprises
different kinds of phenomenal cultures that could be related with the firm that are as follows:
The ad hoc culture
This culture of ad-hocracy is heavily focused on the innovation and related risk-taking
aspects in the organizational setup. This kind of culture gets cultivated in many metro or large scale

big firms. This culture assists in working in conjunction with individualism traits and directs the
employees in thinking about and bringing in the different new ideas including innovation onto the
table. This category of culture within the Sainburys organization is fuelled by several external
forces which needs to be practised upon continual basis for achieve developmental growth (Leeuw
and Sonnichsen, 2020).
Hierarchical culture
This is named so as the culture specifically is derived through focusing on the various
traditional structures along with existing stability regarding the organization. This culture of
hierarchy is witnessed being found in several companies that functionj by focusing upon the values
concerning the intrinsic factors regarding the organization through defining the workers and the
relatedleaders in Sainsburys organization. This culture function within the organization through
showing that associated company is loaded with various dress codes comprising achievement of
goals and objectives through making the company stable and devoid of any risks coming in its way
(Krauss and Vanhove, 2022).
Clan culture
This is followed by making leadership/mentoring and generating team-focused work
performance in the mentioned Sainsburys organization. Clan culture in case if it's adopted in this
organization then it works by formulating the environment similarly like that of one happy family
within the organization. This is intensively based on collaborative culture and also is founded within
certain small firms.
Market culture
This is linked with the growth-oriented and marketplace focused culture. This culture
illustrates the importance connected to the accomplishment of the accessibility towards the targets
along with meeting various quotas of concerned firm through achieving the desired outcomes. This
kind of culture seems founded in different large market organizations operating in relative business
structures (Dai and et.al., 2018).
1.3 Overview of Sainsbusry's organizational culture, politics, and power and how it influences
workplace behaviour
The firm functions with the main rationale of being one most trusted business and at a place
where people love to deal in along with boosting brand image. This clearly inplies that harnessing
creativity, talent plus diversity in Sainsburys along with the employees through enhancing the
consumers' reviews regarding their service and products which get purchased from the shopping

experience. For instance by working within market culture this organization receives some best
possible routes to gain good market position including revenue generation.
Organizational politics regarding the firm of Sainsbury's is linked to the private affairs of
each company. The politics within the organization affects its culture on both aspects like in positive
and negative dimensions. Having good politics within the company includes that each individual in
Sainsburys is given the best ulfilled way of performing in the firm by influencing its organizational
aspects and related culture. The negative politics within the workplace might impact its culture in a
bad way and could put the same on its employees performing for organization's benefit and might
discourage them. For example within the organization each individual is provided the chance for
performing within the firm according to their capabilities also not by their personal connections
regarding the management. Then its positive politics get instantly promoted within the organization
(Hochwarter and et.al., 2020).
Motivational theory of Maslow in the context of Sainsbusry's organization
Physiological needs: Such needs comprise of several biological factors which are the pre-requisites
for related human survival such as food, air, clothing, shelter, water, physical connections, sleep,
etc. All these needs are vital to be adhered to in the workplace and are important to keep employees
motivated if compared to every other need.
Safety needs: These needs of the workers comes after the contentment of the above-mentioned
needs of firm's participants. This type of security needs regarding the employees get fulfilled by the
familial and secured nature of organization (Acquah and et.al., 2021).
Belongingness: Belongingness is meant as emotional and its affiliated needs of firm's employees in
its workplace. The requirements for belongingness for organizational motivation includes the
trustworthiness, acceptance, amiability and interpersonal communication.
Esteem needs: The concept of esteem needs are completed by providing self-respect, achievement-
recognition and praising worth of individual employee. This need remains classified as per the
various aspects like self-esteem, respect from others and fulfilment of professional desires.
Self-actualization needs: This is a term that comprises the prospective realization regarding the
person's performance, self-fulfilment including the work experience in their firm. It is defined by
the tasks that are done by the workers which in an odd way is to achieve lables in concerned
organization (Jain and et.al., 2019).
Recommendations: Sainsburys organization must function with the assistance of its market culture
appriach through adopting the completion of its needs of firm's employees according to the
requirements that are illustrated in the motivational theory given by Maslow. The firm should keep

the workers motivated towards their work by satisfying their needs plus wants. This will ensure
giving best results for the firm through giving them required boost in their productivity and
augment in its revenue of the business.
PART 2
2.1 Assessing benefits of teamworking: mix of knowledge, skills, and experience
If and when working in a team, both the team leaders and associated members need to
realize that a time to time assessment is vehemently required as being and working in a team comes
with a plethora of amazing skills that open up a wide scope of mental, intellectual and inter-
relational horizons. Although it is not an easy task of gaining high performance in a team as this
requires a lot of patience and resilience but once done sucessfully one develops a lot of skills and
sharing of knowledge from each other. In order to assess the individual team members' teamwork in
organizations like Sainsbury's it is important to look at the several advantages of being in a team
and also looking at how it leads to knowledge sharing and development of skilled experience
(Reyes and Salas, 2019).
Individual-collective evaluations: the core aspect of self evaluation gets set into perspective as
soon as a workplace individual starts working with the associated team members and this precisely
helps in monitoring oneself. This can be counted as a benefit as this helps one to analyze his or her
own faulst and weaknesses. Teamwork helps facilitate performance management along with
assessing one's own personal and professional behaviours and corrects hem if the need arises.
Team learning: the dimension of team learning in a teamwork session exhibits the proper and
accurate identification of strategic learning and the processing of team goals that is if applied in the
contextual Sainsburys organizaion could even lead to the refurbishment of goal determination
among team members that will not only help in the timely accomplishment of goals but will also
help in collective learning. This learning consists of not only the tasks or work that the team gets
allotted or takes up but it also majorly contains the sharing of mixed beliefs and thought processes
of each and every team member so that future growth can be in terms of both emotional and
intellectual intelligence (Leithwood, 2021).
Some other related benefits of teamworking includes the areas of attainment of goals that

helps in strengthening work commitments and aids in setting of priorities. It also helps team
members in scrutinizing their misunderstanding gaps for a much better cognitive process. It even
enriches workplace relations and helps in eradicating the employee and senior gap. Moreover it
enhances and develops team performance.
2.2 Demonstrate and discuss the benefits of working in a team as a leader
A lot of researches have shown that the collaborative method of problem solving or decision
making that is time and again see in a teamwork experience helps in coming out with better
solutions and decisions. As team members in the chosen Sainsburys organization people or
employees tend to more often than not take up certain risky decisions or actions that might lead to
some newly founded innovation or elsse pits the team against unexpected conflicting situations.
This particular aspects of conflict resolutions are dealt with mainly by the respective team leads. It
is important for leaders to develop clearly outlined roles for members in case team faces challenges
or experiences risks. The main or integral components is that of the leaders and their subordinates
that also witness several gains and deficits such as conflicts. Team leaders can resolve conflicts and
manage their members by assigning them certain roles like:
Becoming a mentor: it is very important for team leaders to properly track the actions, skills, and
working capacities of the involved team members so that it becomes clear which member or team
individual needs what type of mentoring and to what degrees. In today's modern scenario the hitler
approach hardly seems to work and if Sainsbury's team leaders want to efficiently manage their
subordinate members then they efficaciously need to directly clearify appearing problems instead of
trying to play it safe as it will help eliminate risks quickly (Lanaj and et.al., 2021).
Attentive handling: In any or all cases of conflict management situations it is very important for the
senior or experienced person to take up the task fo responsibly handling or managing tough
conditions. The same goes for the organizational teams and their leaders and the way they need to
attentively manage situations like these. For instance in the given Sainsburys organization, there
exists four teams and three leaders properly discuss the problems of their team members and the
fourth leader fails to do so then it becomes the leader's responsibility to take liable actions for their
team members (Decuypere and et.al., 2020).

2.3 Critically examining two theories of group development as per the intention of discussing
teamwork's effectiveness in achieving goals
Team development refers to the formation of a group that includes talented individuals and
encouraging them for staying together, working together and achieving together the common goals
of the business organization. The task of developing a team is not easily and therefore involves a lot
of work. So, here are the two models which proves to be of great helps hwile developing teams.
 Belbin Model of Team Development
 Tuckman Model of Team Development
BELBIN MODEL-
This model is defined as a model that is engaged in understanding the roles of the
individuals inside a team (Bednár and Ljudvigová, 2020). It is done by processing personal
strengths as well as managing the personal weaknesses so that, every individual can improve
themselves and deliver their best to the team. The model is also utilized by different professionals at
the time of developing the teams. This model covers various teams roles who are then categorized
in further three groups.
Action-oriented roles-
 Shaper- These members termed as the challengers, who are always giving different
challenges and situations to the entire team. They are mostly argumentative and tend to
offend people.
 Implementer- These members put into action the ideas that are given. Implementers tend to
be inflexible and resistant towards frequent taking changes.
 Complete finisher- These members above check the work that has been done and also
ensure that the work is done in time. They tend to frequently take worries and hesitate in
delegating their work.
People- oriented roles-

 Coordinator- These members tend to act as chairpersons (Сакалюк, 2021). They are quiet
and good-natured and also efficaciously delegates the work.
 Team worker- They are the members who cooperate and are generally weak when it comes
to making decisions.
 Resource investigator- These members are innovative and curious. They tend to suffer lack
of enthusiasm at an early stage and also sometimes may become very optimistic too.
Thought oriented roles-
 Plant- The plant refers to the innovator who comes up with various ideas. They tend to be
the poor communicators.
 Monitor Evaluator- These members examine different ideas. They have a critical thinking
and are real strategic.
 Specialist- Specialist are members, that have specialistic concept understandings. They tend
to be proud of themselves, about their skills and abilities.
TUCKMAN MODEL-
This model emphasizes on shared leaderships with evolved maturity and abilities amongst
the team members (Jones, 2019). It has following 5 steps:
Forming- This step is linked up in putting up the structure of the team together. Conflicts and are
avoided highly during this time as per the acceptance need.
Storming- This step is linked up in noticing the conflicts that take place in a team (Serenhov, and
Kaldera Hollu Pathiranage, 2021). This step is dominated by structural issues, leadership and
power.
Norming- In this stage, new ways are shared by the members to do the work or task of the team. At
this time, leadership switched to shared leadership.
Performing- During stage, the focus of the members lay on other tasks that can benefit the
company. This concern freeing up the time and enhancing engagement of the team.

Adjourning- In concerns to breaking up of the group when the task is completed.
2.4 Examining how effectively teams relate to 2 organizational behaviour concepts in Sainsburys
There are several concepts that resonate with the conceptual and theoretical framework of
organizational behaviour and these can be effectually linked and related with the components of
teamwork experience. In the context of Sainsburys firm, two main organizational behavioural (OB)
concepts have been displayed in relation to teamwork relativity with them:
Improved employee relations: Teamwork is significant in Sainsburys organization as it offers
workers with a chance to connect with each another, which improves interpersonal relations among
them. Employees who constitute several teams working on various projects often feel vital upon the
timely completion regarding such tasks. Specific situations in which every one of them find proper
chance to add value towards the activities improves relations in the team and develops their respect
concerning each other. Enhanced employee relations even result from particular fact which is team
work enhances cohesive culture among members, because of the increased trust amidst them
(Ogbonnaya, 2019).
Work efficiency: Teamwork enables organizational members to accomplish duties faster and
increasingly efficiently without handling projects individually. Coordinating together regarding
various tasks lessens workloads for the employees by motivating them to shoulder responsibilities
and ideas. Teamwork even reduces the task pressure on each worker, which permits him/her to be
proficient in the accomplishment of varied assigned roles. Within sharing ideas and responsibilities,
each employee needs to have specific role that adjusts her/his specialization. It should also be
considered that employees' areas of interest within project at present should be positively influenced
so that efficiency or swiftness of desired outputs in completion of tasks is reached.
2.5 Critically reflecting on the relevance and values of effective teams for influencing workplace
behaviours
Organizational behavior within business frequently displays a focus upon teamwork
equaling prosperity and balance. Examples of teams and teamwork are some of the major ways that
organizational leaders can assess a sample regarding their employees' workplace behavior within
action. More of other elements concerning organizational behavior get tested in team-work, and this
can be any opportunity for leaders to analyze what is working or what isn't. Group-work isn't only a
means for measuring the dimensions regarding organizational behavior, since it is the method of

basically completing tasks within the business (Arieli and et.al., 2020). Many cases where the work-
pressure is vast and/or complex, members of that team can smoothly divide the tasks based on
varied number of individuals and their strong-points for properly completing it. Employers assess
the skills plus strengths of candidates with teamwork capacity in mind; people who are capable to
fulfil any need in that company or are able for contributing value in every situation are generally the
ones who get the positions. There also exists some benefits which business and personnel can get
from teamwork, which might not be probable without it. Teamwork seems more efficient against
solo work as how the assignment gets addressed. Theoretically, every member of team possesses
their varied strengths and weaknesses which each other; where a person is insufficient, another
excels. Constant communication is an integral component within teamwork and such skills can
thrive successfully in the united group as that of the selected Sainsburys organization.
CONCLUSION
It can be observed from the above drafted report that it has properly covered all the topics
and theoretical concepts that come under the conceotual framework of organizational behaviour. In
the context of Sainsburys organization the above report has accurately established the various
company cultures that exist and has critically evaluated impact of motivational theories upon
workplace behaviours. It has next discussed and analyzed various distinctive cultures and theories
and has recommended which would be best suitable in the chosen organization. This has been
followed by a further description of Sainsbury's culture, politcs and power with behavioural aspects.
Several motivational techniques were also presented. In the second part of the report it has assessed
the advantages of working in a team as a leader and member for goal achievement and has
demonstrated its relevant benefits and roles. The research study has also critically examined how
effectively teams relate to the concepts of organizational behaviour.
REFERENCES
Books and Journals

Acquah, A., and et.al., 2021. Literature Review on Theories of Motivation. EPRA International
Journal of Economic and Business Review. 9(5). pp.25-29.
Arieli, S., and et.al., 2020. Values at work: The impact of personal values in organisations. Applied
Psychology. 69(2). pp.230-275.
Bednár, R. and Ljudvigová, I., 2020. Belbin team roles in a start-up team. In SHS Web of
Conferences (Vol. 83. p. 01002). EDP Sciences.
Buchanan, D.A. and Huczynski, A.A., 2019. Organizational behaviour. Pearson UK.
Dai, J., and et.al., 2018. Examining moderating effect of organizational culture on the relationship
between market pressure and corporate environmental strategy. Industrial Marketing
Management. 74. pp.227-236.
Decuypere, A., and et.al., 2020. Leader mindfulness: Well-being throughout the organization. The
Palgrave handbook of workplace well-being. pp.1-28.
Hochwarter, W.A., and et.al., 2020. Perceptions of organizational politics research: past, present,
and future. Journal of Management. 46(6). pp.879-907.
Jain, A., and et.al., 2019. A study of employee motivation in organization. International Journal of
Engineering and Management Research (IJEMR). 9(6). pp.65-68.
Jones, D., 2019. The Tuckman’s Model Implementation, Effect, and Analysis & the New
Development of Jones LSI Model on a Small Group. Journal of Management. 6(4).
Krauss, J. and Vanhove, A.J., 2022. Organizational culture perceptions and change frequency: the
moderating effect of members' hierarchical level in the organization. Leadership &
Organization Development Journal.
Lanaj, K., and et.al., 2021. The self-sacrificial nature of leader identity: Understanding the costs and
benefits at work and home. Journal of Applied Psychology. 106(3). p.345.
Leeuw, F.L. and Sonnichsen, R.C., 2020. Introduction Evaluation and Organizational Learning:

International Perspectives. In Can Governments Learn? (pp. 1-13). Routledge.
Leithwood, K., 2021. Team learning processes. In Organizational learning in schools (pp. 203-217).
Taylor & Francis.
Ogbonnaya, C., 2019. Exploring possible trade‐offs between organisational performance and
employee well‐being: The role of teamwork practices. Human Resource Management
Journal. 29(3). pp.451-468.
Ouakouak, M.L., and et.al., 2020. Ethical leadership, emotional leadership, and quitting intentions
in public organizations: does employee motivation play a role?. Leadership &
Organization Development Journal.
Paais, M. and Pattiruhu, J.R., 2020. Effect of motivation, leadership, and organizational culture on
satisfaction and employee performance. The Journal of Asian Finance, Economics and
Business. 7(8). pp.577-588.
Reyes, D.L. and Salas, E., 2019. What makes a team of experts an expert team?.
Serenhov, O. and Kaldera Hollu Pathiranage, P.P., 2021. Team Development in Global Virtual
Teams: Application of Tuckman’s Team Development model.