Organizational Behaviour: Tommy Hilfiger's Key Perspectives

This report analyzes organizational effectiveness within Tommy Hilfiger through the application of three key perspectives: Open System Perspective, High Performance Work Practices (HPWP), and Stakeholder Relationships. The analysis explores how Tommy Hilfiger utilizes these perspectives in areas such as leadership, planning, employee motivation, performance monitoring, and stakeholder communication. The report further provides recommendations for improvement in HPWP, suggesting the implementation of SMART goals in performance appraisals, and in Stakeholder Relationship Perspective, advocating for a more structured identification of major stakeholders to better cater to their specific needs. The conclusion emphasizes the significance of these organizational perspectives in achieving overall organizational effectiveness by enhancing productivity, profitability, and stakeholder relations.

Running head: ORGANIZATIONAL BEHAVIOUR
Organizational Behaviour
Name of the Student
Name of the University
Author’s Note

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Table of Contents
Introduction......................................................................................................................................2
Application of Organizational Perspectives....................................................................................3
Open System Perspective............................................................................................................3
High Performance Work Practice (HPWP).................................................................................4
Stakeholder Relationship.............................................................................................................5
Reflective Recommendations..........................................................................................................6
Conclusion.......................................................................................................................................7
References........................................................................................................................................8

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Introduction
In today’s business world, organizational effectiveness is considered as one of the most
crucial success factors for the companies. Organizational effectiveness refers to a particular
concept that illustrates the effectiveness of the companies in achieving the goals and objectives
of the businesses (McShane & Von Glinow, 2013). Thus, in order to bring effectiveness in the
companies, the management is required to consider he four key practices or perspectives. They
are Open System Perspective, Learning Perspective, High Performance Work Practices (HPWP),
and Stakeholder Relationships (Miner, 2015). The main aim of this report is to analyze the
application of organizational effectiveness in Tommy Hilfiger with the help of three
perspectives; they are Open System Perspective, High Performance Work Practices (HPWP) and
Stakeholder Relationships. Tommy Hilfiger is one of the major designers and manufacturers of
upper market apparel for men, women and children.

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Application of Organizational Perspectives
Open System Perspective
The basis of the open system perspective is the concept that shows the influence of the
environment on the business organizations. This practice states that the environment provides the
organizations with the key resources for their long-term survival. Thus, it can be said that the
open system perspective has its contribution towards the development of organizational
effectiveness (Berglund & Sandström, 2013). There has been effective application of open
system perspective in Tommy Hilfiger. The application of open system perspective can be
observed in the leadership style of the senior management team of the company. Most
importantly, the leaders of Tommy Hilfiger are responsible for set directions and for influencing
the employees to follow their directions. In the organization, under the presence of open system
perspective, the senior management team can effectively understands the overall structure and
dynamics of the organization and guide the employees towards the achievements of the
organizational goals and objectives. Apart from this, the application of open system perspective
can be seen in the planning process of Tommy Hilfiger. The management of the company does
the application of open system perspective for clear and orderly planning of the organizational
activities (Scott & Davis, 2015).

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High Performance Work Practice (HPWP)
For increasing the organizational effectiveness, another major useful perspective is High
Performance Work Practices, commonly known as HPWP. It needs to be mentioned that HPWP
refers to some specific tactics of the company management for increasing the productivity and
profitability of the business organizations (Katzenbach & Smith, 2015). In Tommy Hilfiger, the
application of various HPWP has been majorly helpful for increasing the overall effectiveness of
the organization. It can be seen that the management of Tommy Hilfiger has applied the strategy
of HPWP in rewarding and awarding the employees. More specifically, the company uses to
provide the employees having highest performance with award and reward so that they can get
recognition in front of everyone. This technique is largely helpful for increasing the employee
motivation in the company. Apart from this, as a part of HPWP application, Tommy Hilfiger
uses to monitor the performance of their employees. The main aim of this tactic is to identify the
strengths and weaknesses of the employees so that effective programs can be implemented for
them. The company uses a well-designed on-boarding strategy for their employees so that they
can be properly introduced with their job descriptions and specifications. Apart from this,
Tommy Hilfiger applies HPWP in many other areas like preview for jobs, employee appraisal,
job classification, compensation system and others (Yanadori & Jaarsveld, 2014).

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Stakeholder Relationship
Stakeholder relationship perspective is considered as another major factor for bringing
organizational effectiveness. Stakeholder relationship perspective refers to the particular process
that helps the organizations in involving people who may be beneficial from the decisions
(Schnackenberg & Tomlinson, 2016). It needs to be mentioned that Tommy Hilfiger has made
the application of this stakeholder relationship perspective in different manners. One of the major
aims of Tommy Hilfiger in the aspect of stakeholder relationship perspective is maintaining
excellent communication with various stakeholders of the company. In this process, the company
uses to share all the important information with the key stakeholders so that they can be aware of
different projects of the company. At the same time, another major aim of Tommy Hilfiger is to
maintain an effective relationship with the stakeholders (Bourne, 2016). For this purpose, the
company uses to arrange periodical meetings with their key stakeholders so that they can feel
themselves as a part of the process. This aspect is highly beneficial for maintaining good relation
with the stakeholders of the company. These are the major areas where the application of
stakeholder’s relationship perspective can be seen in Tommy Hilfiger.

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Reflective Recommendations
Based on the above discussion, I would like to provide recommendations to the
management of Tommy Hilfiger in HPWP perspective and stakeholder relationship perspective.
Recommendation for HPWP: As a part of HPWP perspective, I would recommend the
management of Tommy Hilfiger to implement the strategy of regular performance appraisal for
the employees based on SMART goals. The existing performance appraisal practice is not based
on SMART goal. The adoption of this strategy will make the objectives of the employees more
specific, significant, meaningful, achievable, measurable and agreed upon. Regular basis
appraisal will increase the productivity of the employees of Tommy Hilfiger.
Recommendation for Stakeholder Relation Perspective: As a part of the stakeholder relation
perspective, I would recommend the management of Tommy Hilfiger to make proper
identification of the major stakeholders of the company. At present, the company does not spend
time in identifying the major stakeholders, but the identification of major stakeholders will help
the company to cater to the specific needs of them. The application of this strategy will be
majorly helpful for establishing an effective relationship between the company and its
shareholders.

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Conclusion
From the above discussion, it can be observed that the organizational perspectives
possess significant importance in the development of organizational effectiveness as they help
the organizations in achieving their goals and objectives. In case of open system perspective,
business organizations become able to increase the overall productivity and profitability of the
whole organization. However, the application of HPWO helps the business organizations in the
increase of the productivity of their employees so that organizational objectives are met. In case
of stakeholders relationship perspective, the application of the strategies make it sure that there is
a good relationship between the company and the stakeholders.

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References
Berglund, H., & Sandström, C. (2013). Business model innovation from an open systems
perspective: structural challenges and managerial solutions. International Journal of
Product Development, 18(3-4), 274-285.
Bourne, L. (2016). Stakeholder relationship management: a maturity model for organisational
implementation. CRC Press.
Katzenbach, J. R., & Smith, D. K. (2015). The wisdom of teams: Creating the high-performance
organization. Harvard Business Review Press.
McShane, S., & Von Glinow, M. (2013). M Organizational Behavior. New York, New York:
McGraw-Hill/Irwin.
Miner, J. B. (2015). Organizational behavior 1: Essential theories of motivation and leadership.
Routledge.
Schnackenberg, A. K., & Tomlinson, E. C. (2016). Organizational transparency: A new
perspective on managing trust in organization-stakeholder relationships. Journal of
Management, 42(7), 1784-1810.
Scott, W. R., & Davis, G. F. (2015). Organizations and organizing: Rational, natural and open
systems perspectives. Routledge.
Yanadori, Y., & Jaarsveld, D. D. (2014). The relationships of informal high performance work
practices to job satisfaction and workplace profitability. Industrial Relations: A Journal
of Economy and Society, 53(3), 501-534.

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