Organizational Change Management Report - Analysis and Solutions

This report presents an in-depth analysis of organizational change management within B.R. Richardson Timber Products Corporation. The report identifies key issues, including communication breakdowns, low job satisfaction among employees, high employee turnover rates, and inadequate health and safety standards. It explores available interventions, such as strategic interventions, meetings between management and employees, and team building exercises to improve the skills and beliefs of the workforce, providing a supportive environment. The study then selects appropriate interventions, emphasizing the need for a multi-strategy approach to address the multifaceted problems. Detailed recommendations are provided, focusing on policy execution, health and safety improvements, and educational programs, including health promotion campaigns. The report underscores the importance of team building, improved communication, and employee training to foster a motivated workforce, improve performance, and ensure the long-term sustainability of the organization. The report also addresses potential challenges, such as conflicts that may arise during interventions, and emphasizes the importance of a two-way communication system for maintaining alignment with organizational goals.

Running head: ORGANIZATIONAL CHANGE MANAGEMENT
ORGANIZATIONAL CHANGE MANAGEMENT
Name of the University
Name of the Student
Author Notes

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Executive Summary
The performance and the change is the main factor for the success and development of the
organization. There are various aspects, which results in the change in the organization and
organization change will have to be implemented from the upper level to the lower level of the
organization. There are lots of issues, which affect the production and operations of the
organization and that is the sole reason that change management and development is required to
mitigate these issues. When it is seen that the intensity and the frequency of the issue are
increasing at a rapid rate then it can be considered that the change management and development
is required to mitigate the competencies in the organization. This report is based on a case study
of B. R. Richardson Timber Products Corporation and it portrays the various issues in the
organization. Measures that has to be taken has been described in detail and if the organization
follows the recommendation it will be able to resolve all the issues in the organization.

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Table of Contents
Introduction:....................................................................................................................................3
Issues in the organization.................................................................................................................3
Communication............................................................................................................................4
Job satisfaction............................................................................................................................4
Employee Turnover......................................................................................................................4
Low Health and Safety Standards................................................................................................5
Available Interventions in the Organization....................................................................................5
Selection of appropriate intervention...............................................................................................6
Necessary actions to implement the recommended strategy...........................................................9
Conclusion:......................................................................................................................................9
References:....................................................................................................................................10

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Introduction
The performance and the change is the main factor for the success and development of
the organization. There are various aspects, which results in the change in the organization and
organization change will have to be implemented from the upper level to the lower level of the
organization. There are lots of issues, which affect the production and operations of the
organization and that is the sole reason that change management and development is required to
mitigate these issues. When it is seen that the intensity and the frequency of the issue are
increasing at a rapid rate then it can be considered that the change management and development
is required to mitigate the in competencies in the organization (Hayes, 2014). The organization
that has been chosen for the report will require a change in the process and structure of the
organization. Therefore, due to the issues in the change management there is a need for
amendment in the organizational structure and process. However, the internal and external
problems can give rise to the problems in the change management process. In this current study,
the problems in change management process are developed from the internal problems, which
are developed from the various incompetence and the structure of the organization. This report
will deal with the case study of B. R. Richardson Timber Products Corporation where the issues
in the change management has been identified and analyzed to find out the suitable solution for
managing change(Doppelt, 2017).
Issues in the organization
The case study has been critically analyzed to identify the issues in change management
in the organization named B. R. Richardson Timber Products Corporation. There are some
major issues related to the structure and the business processes of the organization, which has

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affected the people, and the operations of the organization. Although there are many problems in
the organization, the following major issues that need immediate attention has been identified.
Communication
As communication is considered to be one of the major factors for success in
organization, B. R. Richardson Timber Products Corporation is facing many issues in this aspect.
Established lines of communication assist the organization to convey their goals and the
objectives to their respective employees, which will help in aligning the goals of the organization
with that of the personal goals of the employees. However, in this scenario there is a big gap in
the communication, which has led to problems such as overtime issues and payment issues
(Yousif et al., 2017). Communication is essential for effectively managing change processes as
the employees can only be engaged by presenting the need and logic behind the change initiative.
Moreover, the change management plan of action should be developed to execute the plan
succesfully.
Job satisfaction
The analysis of the case study shows that the employees of the organization are not
pleased with the job and management of the organization. The employees have made complaints
about their job satisfaction and the management of the organization (Yousef, 2017). There is
vagueness in the management, which has led to the lack in satisfaction regarding their job.
Employee Turnover
Motivation and job satisfaction is an important factor for improving the employee
turnover of the organization. The employees in B. R. Richardson Timber Products Corporation
are not satisfied with their job profile and the management of the organization. This has

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increased the attrition rate of the employees in the organization (Li et al., 2016). This is affecting
the entire workforce of the organization and at the same time is increasing the cost in the cost
structure of the organization. Thus, it is affecting the overall reputation of the organization and
hampering the performance.
Low Health and Safety Standards
The case study has provided with instances, which shows that the organization is facing
problems with the health and safety of the employees in the organization. The case study
highlights that the organization is using poor health and safety standards in the organization. The
management of the organization is not complying with the required health and safety guidelines
(Sivakarthigeyan et al., 2016). It is seen that there are large number of employees in the
organization with back pain, broken fingers and other disabilities, which is the result of several
accidents in the workplace. The management of the organization has ignored such serious issues
which is a creating a negative image of the organization among the employees.
Available Interventions in the Organization
The intervention in the organization includes the implementation of the organized and
planned activities to change the current activities and policies of the organization. The change
development is entailed by the external consultants to propose the necessary changes and plans
in the organization. The interventions that are available in the organization will assist in change
management and development of the organization (Cameron & Green, 2015). The major thing
that will change the overall organization is the strategic intervention and implementation of the
change management will be done with the help of this strategic management practices. The

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strategic intervention will include data that will predict the future opportunities and present
changes required in the various processes.
The next intervention that should be used by the organization is conducting of meeting.
The meeting between the management of the organization and the employees will enable to have
a conversation and discuss the issues. This will help the management of the organization to
identify and analyze the present issues in the organization operations and structure. The
organization will be able to identify the needs of the employees, which would be useful for the
change management policies. These interventions will be useful in transforming the organization
so that they could address the issues that their workforce is facing to improve the performance of
the organization.
Selection of appropriate intervention
There are various issues that have been mentioned in this report in the organization
named B.R. Richardson Timber Products Corporation and the intervention will help in solving
those issues so that the organization can perform in a better way. The intervention will help to
amalgamate all the components of the policies, strategies and programs to transform the
organization and mitigate all the issues faced by the organization. The interventions include
better execution of the policies, improvements in the health and safety environments and
educational programs (Goetsch & Davis, 2014). This may also include health promotion
campaigns for promoting the safety and health measures in the plant. There are lot of different
kinds of issues in the organization so a single method will not be enough for transforming the
organization so intervention which has multiple strategies have to be used. The multiple
strategies are reliable and effective as it will help to transform the organization in a better way.

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These strategies will bring about a change in the organization which will last for a long time and
will be able to make sure that the outcomes are positive and will help in maintaining the
sustainability of the organization in an effective manner.
The intervention is targeted to a large group of audience and this why various approaches
are used to make effective contribution. Team building is an intervention, which should be
used for the management of the processes and the people of the organization. The
organization will be setting up a lamination plant, which should consist of proper infrastructure.
The inspection plan shows that the plant was very noisy for the workforce and glue kept on
dripping accompanied by the dust. Moreover, the aisles in the plant disappeared due to the pile of
tools and dust. The cleanliness of the plant has never been maintained and the employees were
provided less remuneration. Moreover, there were the safety and the health issues in the
organization (Lozano, Ceulemans & Seatter, 2015). These interventions will help to improve the
skills and beliefs of the workforce by providing the employees with a social support. This will
help in the formation of supportive environment which will enable to improve the coordination
of the workforce so the desired strategy can be executed and achieved.
The intervention will include programs which will be used for the development and bring
about a change in the organization. The consultant and the client will have to collaborate to make
sure that all the procedures of the organization changed according to their needs. This will help
to maintain the consistency in the decision of the organization and will eventually help in the
formation of an effective business model (Matos Marques Simoes & Esposito, 2014). The
intervention will help to improve the human resources of the organization; the policies will help
in team building which will help to improve the motivation level and the performance of the
organization. This will enable the overall transformation of the workforce and realization of the

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goals and objectives of the organization will become easier. This will create an organizational
culture which motivated and is based on team bonding and activity. This would help in the better
management of the people in the organization and will focus on the various role of human
resources in the organization. This would help the organization to gain more knowledge about
the human resources which in turn will help in the improvement of the structure of the
organization. The managers will be able to manage the task in a better way which will help in
building a relationship with the teams and improve the processes in the organization.
The intervention among the groups will help to coordinate the tasks which will help in
the formation which help to improve the processes. Thus, the goals and objectives of the
organization will be realized if they are able to work as a team. This intervention will help to
manage and coordinate activities in the organization but it may give rise to issues such as
conflicts which will lower the motivation level of the overall workforce. However, this
intervention will help to improve the communication in the organization which will consist of a
two-way communication system which will help to keep the goals and objectives of the
organization in alignment (McCalman, Paton & Siebert, 2016). This will also help to provide
training to the human resources of the organization so that they can improve their skill level and
at the same will help in growth of the workforce. This will help the workforce to perform in a
better way and ensure that there will be no accidents in the plant. This will help in increasing the
engagement of the employees in the organization which in turn will increase the motivation level
of the employees. The responsibilities and roles of the employees will be clarified which will
help in the smooth and the effective execution. Thus, the intervention related to team building
and human resources will be the most appropriate and effective intervention.

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Necessary actions to implement the recommended strategy
The strategies have been mentioned which will be used for change management and
transform the organization in to something different. However, in order to fulfill the goals and
objectives of the organization, various actions will have to be taken. The time scope of the
organization will have to be realistic and feasible so that the implementation of the strategy is
effective (Van der Kolk & Schokker, 2016). The workforce and the management of the
organization have to be aware of the changes that is being made and this will help in the effective
and smooth execution of the processes. The business model will have to be integrated where
continuous evaluation of the process will ensure that the organization so improvement in the
organization is not stagnant. This will ensure that the organization is growing and improving
their business model on a regular basis. A third party is required who will act as a mediator
between the organization and the employees so that they can come to a consensus. This would
create an effective workforce and coordinate the work among the people and the resources.
Conclusion:
Thus, it can be concluded that B.R. Richardson Timber Products Corporation was facing
lot of issues in their organizational structure, structure and processes. However, the change
management issues that has been mentioned if executed in an effective manner will be able to
mitigate all the problems in the organization. The organization consists of interventions and other
resources which can be used to bring about a transformation. Thus, the report effective suggest
all the activities and strategies that will has to be applied to apply change management. however,
there are certain issues which could arise due to these strategies so the organization will have to
monitor all the processes effectively.

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