Leadership in Organizational Change: A Report on J.S. Supermarket

This report provides a comprehensive analysis of leadership's role in organizational change, focusing on J.S. Supermarket as a case study. It explores the impact of changes on organizational strategies and operations, examining both internal and external drivers of change and their effects on leadership, team, and individual behavior. The report also delves into measures to minimize the negative impacts of change, identifies barriers to change and their influence on leadership decision-making, and discusses various leadership approaches to deal with organizational change. The analysis includes comparisons with Unicorn Groceries, highlighting similarities and differences in their approaches. The report emphasizes the importance of communication, technological advancements, and employee training in successfully navigating organizational transformations. It examines both positive and negative impacts of change, providing insights into how leaders can effectively guide their teams through periods of adjustment and innovation.

Understanding and leading
Change

INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Impact of changes on organizational strategies and operation...............................................1
P2 Effects of internal and external driver changes upon leadership, team and individual
behaviour.....................................................................................................................................4
P3 Measures to minimise negative impact of changes on organizations.....................................6
TASK 2............................................................................................................................................8
P4 Barriers of changes and their impact upon leadership decision making in organizational
content..........................................................................................................................................8
TASK 3..........................................................................................................................................10
P5 Leadership approaches to deal with organizational change.................................................10
REFERENCES..............................................................................................................................12

INTRODUCTION
Organisational change termed as a process of modification which is done as to attain certain
profitability ratio and competitive advantages. These modifications and alterations can be in the
internal and external factors that can be in the form of, structure, technology, economical or can
be in policies which is related to sale of product and production (Alvesson and Sveningsson,
2015). While making these changes organisation sometime face issues that can lead towards
affecting their profitability and smooth flow of working. In this condition readers acts as a most
essential element as they perform the role of managing team in order to guide them towards
effective accomplishment towards that change. Leadership is a procedure which is conducted as
to fulfil organisational overall structure in best effective manner while accepting changes.
Present report has been conducted on J.S supermarket which is a leading supermarket that
engage in the function of satisfying customers’ needs in all around the world. Company was
founded in the year 1986. In this report formative discussions have been made on approaches,
Strategies and role that has been played by a leader in order to apply changes in an organisation
along with the impact of change driver and the measures to reduce their negative impacts. Lastly
report also covers changes influence on decision making process.
TASK 1
P1 Impact of changes on organizational strategies and operation
In order to facilitate alterations and modifications as to achieve goals changes are common
this can be stated as a healthy process in an organisation. As by adopting changes organisation
can effectively able to sustain for long term and can serve their customers with current prevailing
trends and offers satisfaction to them in highly immense level. In order to make changes in
context with structure, process or in workforce it is essential for an organisation to analyse both
negative as well as positive impact of the changes in working of an organisation. J.S
Supermarket a multinational organisation engaged in the service of providing beauty and
groceries products thus, it is essential for them to analyse current prevailing customer’s demand
and market condition and make necessary modification in the organisational structure in order to
ensure long-term sustainability and high competitive edges. Unicorn groceries is a Cooperative
organisation also dealing in grocery stores in Manchester. It has been evaluated that both two J.S
supermarket and Unicorn groceries implement certain modification in their Enterprises as to
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make their sustainability for long time period in a Marketplace. As why adopting these changes
that are some negative impacts along with positive which is described below:
Positive impacts of organisational changes
Stay current It is essential for an organisation to serve their customers with the current
prevailing trend in order to stay one step ahead from their competitors. In order to accomplish
this organisation is required to stay themselves up to date with the changes in Marketplace and
customer’s behaviour. Both Unicorn groceries and J.S supermarket have implemented
technological advancements within the organisational premises as to gain more advancements in
competitive market environment
Negative impact of organisational change
Mental stress in order to adopt changes organisational personals and employees go through
with certain mental stress, as in order to adopt a change within organisational premises it is
essential to have related knowledge and skills. In context with changes as to completely adopt
them in overall manner J. S supermarket and Unicorn groceries formulated numerous changes in
their organisation that lead towards facing many challenges while adopting new technologies and
perform their work in effective manner. As it is hard to completely remove previous one and
adopt newly advanced technology.
Comparison between organizational change done by JS Supermarkets and Unicorn
Grocery:-
Basic JS Supermarkets Unicorn Grocery
Technological Changes With passage of years, JS
Supermarkets follow a trend of
making changes and updating its
technologies and systems on a
regular basis of time period.
Analysing the competitive
environment, they have planned to
introduce many technical changes in
their delivery systems and operations
Unicorn Grocery also has a strong
technical background in terms of
updating technologies. They had
analysed the need of ascertaining
and adopting latest technology
over last some years, which helps
them to invest in latest
advancements and innovations on
right time. Today, they are in the
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so as to stay ahead of its rivals. For
this, company has started using self-
driven automobiles and droids so
as to potentially deliver the grocery
products to customers by way of
home delivery. By the use of this,
company has gained strategic edge in
market as this is a new concept not
brought forward by any other
company.
list of very few companies which
are effectively making use of
RFID technology for their
products. With the help of this,
company generates radio-
frequency identification for their
products, which have a unique
digital tag or a smart label on each
of the product. This provides
safety from theft done by
customers (shoplifting) as well as
employees (shrinkage) by way of
making use of Electronic Article
Surveillance (EAS) along with
a self-checkout process for the
customers.
Difference between organisational approaches to change
J.S Supermarket adopt changes in within their structural process that include a number of
series. In order to facilitate smooth execution of change formative step in this is related to proper
evaluation of market gap, reviewing of variances in between current organisation performance.
Thus, in order to fill this gap, it is essential to bring certain modifications and alterations within
processes and function with the help of this J.S Supermarket can effectively enable to satisfy
customers need and requirement in test effective manner.
Unicorn groceries mainly put they focused on regular evaluation of internal as well as
external environment of company in order to evaluate required changes that are need to be
adopted by organisation. By analysing all the situations company further communicate the
change with employees in order to gain their loyalty and support and further execute the change
in best effective manner.
Similarities in organisational approaches to change
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Changes within J.S supermarket and Unicorn groceries involve certain similarities which is
related with adopting necessary changes and modifications in their products range along with
processes as to effectively fulfil consumers’ needs and demands as to satisfy them with current
market needs and trends.
P2 Effects of internal and external driver changes upon leadership, team and individual
behaviour
Leadership in the formative process in which proper Management and guiding of
individual are done as to lead them towards accomplishment of goals in well define manner. A
leader is required to have certain qualities in respect of good communication, motivational
deliverables, and proper guidance to individual. In addition, with this, leaders are required to
manage team behaviour and control them towards successful accomplishment of goals. In
context with J.S Supermarket organisation is effectively required to review their employee’s
performance and activities in a continuous manner. In order to bring necessary changes within
organisation in best leaders hold a great responsibility to communicate effectiveness of change
employees for their betterment.
Internal drivers of change and its impact
Mention below there are some internal changes that can lead towards effecting leaders in
order to guide individual and lead team within a supermarket:
Innovation in this modern world dynamic changes continuously involves new creation
and creativity which is required to be effectively considered by each and every organisation as to
remain in competition. In context with JS Supermarket company is required to perform their
roles and responsibilities and bring further changes with the help of Advanced innovation in
order to ensure long-term sustainability. By taking advantage of Advanced Technologies
company can able to strengthen their internal factors with the help of which they can effectively
increase the efficiency of their production process that can further lead towards satisfying
customers in best effective manner. Innovation may bring positive as well as negative impact on
behaviour of individuals within JS supermarket in this, employees can feel them self-pressurized
as to adopt change and gain certain skills as to make them self-compatible with change that may
lead towards employees turn over. In this leaders are required to effectively communicate best
factor of the change to employees and help them to increase their skills and efficiency as to gain
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a large share in Marketplace and increase performance level of employees as to gain more career
opportunities.
Wastage of resources it has been it noticed that in order to bring a change in
organisational premises there are lot of wastage, as because of overall adoption of new
technology and implement in the process employees are not as much skilled and competent in
order to deal with that change in best effective manner. While in the process of learning
employees tend towards wasting lot of time and resources that act as a one of the major driver of
change within JS Supermarket that can lead towards impacting on team and individual
behaviour. It is a fact that when a change is introduced individuals hesitate to adopt them in
overall manner that can be lead towards conflicts in between individual interest. Thus, leaders
are required to communicate benefits of that changed to team and individuals and provide them
necessary requirements training that can help them to deal with that change in best effective
manner and can further increases positive outcomes ratio.
External drivers of change and its impact
Customers
In the process of adopting change, one of the major external driver of change is
customers thus, it is essential for a leader to continuously evaluate customer’s needs and
requirements in order to develop Strategies and policies as to effectively fulfil their demands
within JS Supermarket culture, customer centred approach effectively benefit company to fulfil
Public Interest. In addition, with this it has been seen that when a change is adopt in JS
supermarket lack of communication acts as an barrier that lead some individual to adopt and
some resist that change.
Technology
Technology is rapidly changing which act as an external change driver for an
organisation as for this it becomes essential for them adopt latest tools and Technology. JS
supermarket in order to effectively satisfy customers need as per according to current trend are
required to take advantage of newly advanced technology. This cannot be adopted by all
employees within their organisation as they do not have required skills to perform that activities.
In context with latest technology within organisational premises resistance of some individuals in
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team can create negative workplace environment within an organisational structure that can lead
towards decreasing performance.
Impact of drivers of change upon leadership
In order to effectively adopt changes in organisation JS Supermarket leader is required to
increase their work efficiency towards organisation, individual and team. As when a change is
introduced in organisational structure individuals started feeling insecure in context with their
job. In this, leaders hold the great responsibility to understand their current state of mind and
provide them necessary training and measures to develop best skills as per according to the
technology need with the help of which they can effectively able to increase employee’s
efficiency and can able to remove feeling of insecurity within them. With the help of this,
organising can lead towards overall accomplishment of goals in best effective manner.
P3 Measures to minimise negative impact of changes on organizations
Organisational change act as a one of the most essential process with the help of which
internal and external profit maximization can be done these changes can sometime partly impact
on organisational performance and employees mentioned below there are some measures that
can be adopted by GS Supermarket to reduce negative impact of changes
Train and prepare in order to adopt a change within an organisation it is essential to
provide necessary training and development courses to employees as to make them comfortable
with Changers. Leaders of JS Supermarket is required to effectively evaluate necessary skills
within employees and formulate benefits of changes while communication to them in order to
increase efficiency of staff to deal with dynamic situations.
Supervise employees and positive attitude in order to facilitate change within JS
Supermarket leaders are required to have positive attitude towards employees along with this it is
essential for a leader to effectively supervise employee towards high performance with the help
of which they can possibly able to reduce negative impacts of changes.
With the help of all these factors to a Supermarket leader can effectively able to reduce
negative impact of changes within organisational structure.
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The Burke - Litwin model this models helps in understanding change within an
Organisation. The Burke Litwin model was coined in the year 1922. With the help of this tool JS
Supermarket leaders can effectively able identify important component within an organisation
which is linked with change, along with the area that make it affected by change during the
process of adopting it. Mentioned below there are some of the components within an
organisation that is identified in present model:
External environment this component states that while change is introduced within JS
Supermarket there are some external factors that may get affected, some of that include
competitors, customers and a Marketplace where company operates. This can be lead towards
decreasing and increasing customer loyalty as per according to the change in organisational
premises.
Individual and organisational performance with the implementation of a change,
performance of individual and employees can be decreased and increase that may lead towards
affecting customer satisfaction, turnover and productivity. As if the change is unacceptable by
employee’s negative responses can be faced. While with the help of adopting best effective
alteration within the process company can able to increase productivity of their staff.
Leadership in order to effectively instrument change in JS Supermarket it is essential
for a leader to take advantage of best form of leadership approach with the help of which they
can effectively able to motivate their employees towards positive performance.
Strategies in order to facilitate change it is essential to take advantage of formative
strategies with the help of which JS Supermarket can effectively able to further increase the
strategic edge in Marketplace.
Management policies it is essential for JS Supermarket to have strong and effective
management policies with the help of which they can initiate employees towards effective
performance. With the help of Management policies JS Supermarket leader can effectively allow
their employees to work in a friendly environment within which they can easily adopt changes.
Work unit climate in order to facilitate employee’s behaviour towards acceptance of
change JS Supermarket leader is required to provide atmosphere in positive manner with the help
of its employees can work in Cooperative and comfortable manner.
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TASK 2
P4 Barriers of changes and their impact upon leadership decision making in organizational
content
Proper understanding of Change management effectively aids an organisation to form
innovative strategies with the help of which they can able to identify and implement changes that
are required in all organisation despite of size and scope. In context with JS Supermarket
managers effectively look forward to bring change as to maintain productive environment within
daily basis business activities (Thomas, 2013).
Barriers of Change management employee’s resistance towards change act as a major
barrier within an organisational process of implementing change thus, it is essential for JS
Supermarket to fill this gap as to Soothe the process of change. Mentioned below there are
certain factors of Change management:
Lack of employee’s involvement it has been seen that the if changes prevailed in an
organisation some employees resist themselves towards that change as they have fear of been get
replaced. In context with JS Supermarket it has been seen that loyal employees of organisation
are also resist change this may lead towards affecting organisational decision making. For this
managers are required to involve Their employees within the process as to remove their fear.
Lack of effective communication strategies is essential for G Supermarket manager to
convey and communicate benefits of change to Organisation in order to persuade employees to
adopt change
Influence of barriers of change on leadership decision making
In the process of change implementation leaders may sometimes face barriers that may
impact on their decision making. In context with JS super market leaders, it is essential for them
to evaluate all these areas within and outside and inside organisation and frame formative
strategies as to overcome them interest effective manner in test effective manner.
In order to effectively facilitate Change management JS super market leaders can take
advantage of force field model.
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Force field analysis it is one of the key approach to study Change management which was
coined by professor Kurt Lewin and involve mainly 5 phases with the help of which employees
can be motivated towards accepting change.
Phase 1: In this first stage managers and leaders are required to take advantage of tools and
technologies with the help of which they can able to access current market situation and can
measure the requirement within the workforce.
Phase 2: It has been seen that while adopting changes there are some risk which is required to be
effectively analysed by JS Supermarket leaders in order to take advantage of strategies in order
to reduce that risk.
Phase 3: In this leaders and managers of JS Supermarket are required to determine the required
areas that require modifications.
Phase 4: In this page JS Supermarket superiors are required to frame action plans with the help
of age entire process is going to be altered.
Phase 5: In this stage JS super market leaders and managers are required to analyse presently
prevailed Strategies and policies and take necessary measures according to future requirements.
Facilitating and Resisting factors are also involved within force field models that are
further defined below:
Facilitating factors These elements are mainly present within and outside of an
organisational environment that lead towards encouraging change that are required to be adopt
(Mukherjee, 2012). Risk factors can be in the form of outdated machinery that may act as an
inefficient element to provide desirable outcomes are some of the factors that lead towards
influencing leadership behaviour. Within JS Supermarket leader is a required to communicate
the need of change with employees and other personals of organisational and further facilitate
their behaviour towards adopting the change.
Restraining factors this factors prevailed in and outside of an organisation environment
that effectively encourage requirement of change. This practice can be in the form of
governmental regulations, employee’s resistance and customers that are not ready to accept the
change. These individuals also associated with JS supermarket those behaviour acts as an
resisting factors towards adoption of change.
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