A Comprehensive Report on Change Management for 21st Century Managers

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This report examines the critical role of managers in the 21st century, emphasizing the skills and behaviors necessary to navigate organizational change effectively. It highlights the importance of managers in achieving long-term goals and fostering innovation. The report details essential attributes, including up-to-date knowledge, technological proficiency, creative problem-solving, collaborative skills, effective communication, and employee motivation. It stresses the significance of adapting to the digital environment, utilizing technology, and promoting transparency and accountability. The report also emphasizes the need for managers to be polite, maintain positive behavior, and motivate employees to enhance their skills and knowledge, ensuring organizational success in a dynamic business landscape.
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Running head: Change management
Change management
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Change management
The main purpose behind this task is to explain the significance of managers in the 21st
century. It depicts that what types of skills and behavior are required by managers in the business
to manage the organizational changes. Managers play a significant role to attain long-term goals
and objectives of the firm. Along with this, it describes the behavior of the managers that should
be humble and polite to maintain harmonization in the business. Organizational change is
essential to improve and enhance innovation in the organization. Furthermore, attributes and
characteristics of managers have been explained in the paper. The managers help to motivate and
encourage employees to improve their skills and knowledge in an organization.
In 21st century managers must be skilled in the art of introducing and managing change.
In today's era, to achieve great heights is significant and primary factor in the
organization. However, it is the biggest challenges for human resource to attain desired goals and
objectives. They have to think beyond the material pursuits to fulfill existentialism. The
Companies have developed a very systematic way to accomplish long term mission and vision.
With the growing digital environment company is seeking the growth in business through the
maximum involvement of technology (Easterby-Smith, Thorpe and Jackson, 2012). To secure
the place in the market, managers must be skilled and understand technology. This will help the
company in growing more effectively and efficiently. In 21st century, managers must have a
wide knowledge about how technology can help the company in varied forms. The change in the
company can be brought with experienced and creative minds. Matching with the minds of
experience can bring the creativity of new generation to next level (Griffin and Care, 2014). The
managers must possess following skills and behavior in order to manage and introduce changes:
1. Up to date knowledge on the topic relating to the betterment of business
It is necessary for the managers to be aware about the current affairs that can help the
company in its business. They must know about the already existing information and also should
be aware about the new policies that take place in the market. This will help them to do business
and work as per the needs and requirements of market (Jones and Sallis, 2013). It will help to
open the minds of the managers and will become easy for them to bring change in a right
manner. This will not only help the business to flourish and expansion but will also help to
develop confidence in the managers. Hence, they will give their best efforts to gain competitive
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Change management
advantages and this will also help to generate more outputs and results in an organization. If the
managers keep lot of important information about the business it will raise more ideas and
thoughts in the minds of workers. In addition, it will also help to reduce the errors and mistakes
in business. Therefore, up to date knowledge is the most significant skill to manage and identify
organizational changes (Anderson and Anderson, 2010).
2. Different ways and methods for using technology
In today’s digital world, none of the company can survive its business without innovative
technology and development. In order to target more and more profitability, the companies are
adopting the methods of technology in their work. It is the most time-saving process and it is the
easiest way to keep the records of the business and work (Peppard and Ward, 2016). A manager
must know the use of technology in many ways. He must possess the ideas and skills to use and
utilize new technology in the organization. Furthermore, he should be smart enough to make
optimum utilization of resources and technology. Managers must know how to be attained
growth and success of the company. They must use the networking services in order to convey
their message from one client to another. They must know the process of doing and developing
software that can help them having a direct communication with the clients within given time
period (Chen, 2015).
3. Drawing out the work with accurate information through models
The managers should be creative in terms to gain long-term advantages in the
competitive market. The managers should keep necessary information to expand the business of
the firm. In today’s era, they can use several management models in order to convey their
message. This makes it easy to understand the topic. The models must contain accurate
information which can make sense to the business. It will also help to save time and efforts
within the organization. Managers must know the creative areas of working which can help to
maximize the profitability of the company (Van Der Aalst, 2013).
4. Working with collaboration and cooperation
Working with collaboration is a strategy of growing the business on a large scale. In 21st
century, managers should be quite capable enough in order to tie up with the companies and to
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maintain goodwill in the global market (Galegher, Kraut and Egido, 2014). They should possess
the quality of convincing others employees very well. This will allow the company to make good
relationship with competitors in the world. Additionally, these relations can become helpful for
the company in order to produce more resources and to fulfill the needs of business. Rising
contacts will allow them to work with different business holders in the competitive market. This
will increase profits of the business. Working with collaboration allows the business to run
business activities and operations effectively and efficiently on a large scale. Collaboration and
cooperation help to handle and resolve the issue related to business and work. In this way,
cooperation and collaboration are significant aspects of the business to manage the
organizational change (Colebatch, Hoppe, and Noordegraaf, 2010).
5. Promoting the company through advertisement
Advertisement is very common and most effective method of reaching more and more
people in the market. Managers can provide the advertisement in order to promote and encourage
the business. They should be creative enough to use attractive phrases that can attract more and
more clients in the world. They should know the smart way of advertisement and promotion that
help to increase sale of the firm. They must be aware about the changes brought in the areas of
advertising and publishing. They should know the rates of printing and publishing in order to
avoid any inconsistency. In order to bring the change in the society, a company can reach to
more and more people through the advertisements. This is a most effective way of promoting the
business and to make a good position in the eyes of each and every individual. For this purpose,
managers promote and encourage advertisement and promotional activities within the
organization (Li and Lam, 2013).
6. Using different methods of explaining ideas
The managers should know the ways of explaining their thoughts and ideas in a more
expressive and attractive way. They can make presentation in such a manner that it will become
easy to understand and explain the several workers. In addition, managers and supervisors should
use attractive technologies and resources to assist the employees in many ways. In order to bring
change in an effective way in the company they should be capable enough to conduct seminars
and hold conferences on a large scale. Brochures must be provided in order to make the members
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of organization aware about the new policies and strategies. This will develop a healthy and
favorable working environment in the business. To make a good financial position in the market,
it is necessary for the workers to understand about the work in an effective manner. Hence, the
manager should use the interesting ways to grow and explore the trading activities and operations
worldwide (Hatch and Cunliffe, 2013).
7. Motivating employees to work
Managers must bring out the capability of motivating the employees to do work
effectively and efficiently. Motivation develops and builds confidence in the employees which
help them to do tasks and duties in an appropriate manner. Managers should know different
methods of motivating the employees. It helps to bring desired outputs and results in an effective
and accurate manner (Bakker and Leiter, 2010). The managers must provide complete
information related to business in order to continue their confidence towards work. Also they
must check and analyze actions and activities of the employees. In this way, motivation provides
several benefits to the workers. It will help to maintain sustainability in the organization. This
will keep the business environment more intact with its employees. It will also help to make
good working environment in the organization and will help to conduct business activities
smoothly. It will also help to reduce absenteeism of the employees in the organization (Mowday,
Porter and Steers, 2013).
8. Proper communication skills
A manager must know how to present himself in front of authorities and other
companies. In today’s era, every company requires a qualified and professional employee in
terms of communication, culture and language. Proper communication skills should be
maintained by the managers in order to stand out against the competitors. Having good
communication skills will help to attract more and more clients and will increase the chances of
promotion within the organization. It is one of the most important aspects that a manager should
maintain and use. The managers can easily overcome on resistance to change by maintaining
proper communication with workers in the workplace (Dozier, Grunig and Grunig, 2013).
9. Behavior towards the organization
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It is necessary for a manager to be polite in behavior with the employees in the
workplace. Working with harmony, will lead to better functioning of business. The behavior of
the manager has direct impact on the employee. If the manager listens and understands the
problem and resolves the issues of the company effectively, it becomes easy for them to bring
change in the system of management. It will also help to increase the chances of promotion and
transfer in an organization. In order to give greater inputs in the business, it is recommended to
possess a positive behavior by the manager in the business. The positive behavior helps to
improve and enhance productivity and efficiency of the employees. It will also help to increase
revenue and returns of the firm. Furthermore, employees show their interest towards work and
organizational goals (Wagner III and Hollenbeck, 2014).
10. Accountability and transparency
The company is aware about the needs and requirements of its employees. This makes
easy for the managers to be accountable and responsible towards the issues of employees. The
manager should be easily answerable to the company. This helps them to satisfy the demands of
the firm. Hence it makes the organization easily answerable to its employees. They can meet the
requirements of its clients easily which helps in developing and maintaining good relationship
with its customers. It is the duty of the manager not to hide any information from the employers
and the customers. The corporation must not try to fool them. They must know about the
strategies to develop in the market in order to carry out the organizational change. The method of
accountability and transparency is another skill that a manager must possess in him in order to
carry out the change (Christensen and Cheney, 2014).
Conclusion
On the above-mentioned limelight event, it is necessary for the manager to be
accountable to its clients and employees. All effective skills and behavior should be present in
the managers in order to bring the organizational changes. A good and effective manager thinks
about the growth and success of the firm. Furthermore, the paper shows that how a manager can
bring revolution in the business through their skills and talents. In today’s era, the use of
technology has become a very common aspect of business. Hence the managers must be very
well aware about the way of doing work. The paper gives a brief knowledge about the behavioral
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attitude of managers towards its employees which helps in resolving and handling the issues and
problem in a hassle-free manner. All these factors help to fulfill the needs, and requirements of
the business. It also helps to stay in the competitive market in the global world.
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References
Anderson, D. and Anderson, L.A., 2010. Beyond change management: How to achieve
breakthrough results through conscious change leadership. John Wiley & Sons.
Bakker, A.B. and Leiter, M.P. eds., 2010. Work engagement: A handbook of essential theory and
research. Psychology press.
Chen, C.H. ed., 2015. Handbook of pattern recognition and computer vision. World Scientific.
Christensen, L.T. and Cheney, G., 2014. Peering into transparency: Challenging ideals, proxies,
and organizational practices. Communication Theory, 25(1), pp.70-90.
Colebatch, H.K., Hoppe, R. and Noordegraaf, M. eds., 2010. Working for policy. Amsterdam
University Press.
Dozier, D.M., Grunig, L.A. and Grunig, J.E., 2013. Manager's guide to excellence in public
relations and communication management. Routledge.
Easterby-Smith, M., Thorpe, R. and Jackson, P.R., 2012. Management research. Sage.
Galegher, J., Kraut, R.E. and Egido, C., 2014. Intellectual teamwork: Social and technological
foundations of cooperative work. Psychology Press.
Griffin, P. and Care, E. eds., 2014. Assessment and teaching of 21st century skills: Methods and
approach. Springer.
Hatch, M.J. and Cunliffe, A.L., 2013. Organization theory: modern, symbolic and postmodern
perspectives. Oxford university press.
Jones, G. and Sallis, E., 2013. Knowledge management in education: Enhancing learning &
education. Routledge.
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Li, M.P. and Lam, B.H., 2013. Cooperative learning. The Active Classroom, The Hong Kong
Institude of Education.
Mowday, R.T., Porter, L.W. and Steers, R.M., 2013. Employee—organization linkages: The
psychology of commitment, absenteeism, and turnover. Academic press.
Peppard, J. and Ward, J., 2016. The strategic management of information systems: Building a
digital strategy. John Wiley & Sons.
Van Der Aalst, W.M., 2013. Business process management: a comprehensive survey. ISRN
Software Engineering, 2013.
Wagner III, J.A. and Hollenbeck, J.R., 2014. Organizational behavior: Securing competitive
advantage. Routledge.
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