Leading Change: Impact on Strategy, Behavior, and Leadership Report

This report provides a comprehensive analysis of leading organizational change, focusing on the impact of change on strategy, operations, leadership, team, and individual behavior. It examines both internal and external drivers of change, such as technological advancements, market competition, and governmental regulations, using Samsung and Apple as case studies. The report explores the impact of these drivers on organizational strategy, marketing, and pricing, and the importance of flexibility in adapting to change. It further discusses measures to minimize the negative impacts of change, including various change management theories. Finally, it addresses barriers to change, their influence on leadership decision-making, and the contribution of different leadership approaches to organizational change, offering insights into effective change management strategies and practices.

UNDERSTANDING
AND
LEADING CHANGE

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Impact of change on organizational strategy and operations ...............................................1
TASK 2............................................................................................................................................3
P2. Impact of internal and external drivers of change on leadership, team and individual
behaviour.....................................................................................................................................3
P3 Measures regarding minimising the negative impact of change............................................5
TASK 4............................................................................................................................................7
P4 Barriers of change and their influence on leadership decision making ................................7
TASK 3 ...........................................................................................................................................9
P5 Contribution of different leadership approaches regarding organisational change...............9
CONCLUSION ............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Change is an essential element of organisation which give both positive and negative
impact on various types of business operation of company. In order to stand before the various
rivals present in the market management needs to implement different types of changes in
organisation in proper manner (Bhyrovabhotla, 2011). These changes are based on the strategies
and plans in order to sustain a strong position in the marketplace. There are two types of
operators which are responsible for change in the organisation like internal and external element.
These two factor plays a significant role in order to perform different types of operations and
processes of company. It is give impact on the management to implement flexible policies which
are responsible for to develop the organisation and also it aids to motivate employees working in
the organisation in proper manner. Successful implementation of different types of changes in
the organisation it create opportunity to reduce chance of risk which are rise in future and it also
aids to attain goals and objectives of company Samsung and Apple are the reputed company
which deals with electronic sector and provide different types of electronic gadget.
TASK 1
P1. Impact of change on organizational strategy and operations
Change: Change plays a significant role in order to implement different types of
strategies which are responsible to attain goals and objectives of organisation in effective manner
(Martinez and Ramana, 2017). This also leads to prepare strategies to inculcate with the various
types of risk and challenges of the future. There are two types of drivers which impact on the
various functions and operations of company. Such as internal, and external. Internal drivers of
change related to technological capability, culture of organisation, manage and distribution of
funds and many others. So far external drivers which are responsible for change are political
condition, economical condition technological environmental and many others. Samsung and
Apple are organisation of same sector. Both of these provide different types of electronic gadget
like mobiles, refrigerators, home appliances and many others. Digitalisation plays a significant
role in implementing different types of changes in both the organisation. There are negative and
positive effect of digitalisation on both the organisation. Both of companies implement
digitalisation in order to explore business in the marketplace and also leads to attract huge
number of customer in the marketplace. This aids to attain implementation of new and
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innovative technology in the organisation (Smith, Low Choy, and et. al., 2015). Attaining
competitive advantages capture large number of shares in the marketplace and also helps to
enhance the profitability of both organisations. Flexibility plays an significant roles in order to
implement various types of changes in the organisation which aids to attain goals and objectives
of Samsung and Apple. These changes give large impact on the different processes of both the
companies which aids to accomplish different types of target.
There are different reasons which are related to determination of different changes are describe
below: More market share: Samsung and Apple are the both leading companies which provide
different types of products in whole world. Sales of different products by online
marketing is considered as the most efficient method to sale different products in proper
manner. This is not only increase rate of sales of different products and also creates
opportunity to grab large number of market share. Competitive advantage: Determination of different types of factor which are responsible
for the organisation in order to prepare effective policies to enhance working capabilities
of employee and also helps to enhance profitability. This create opportunity for both
companies to drive of the existing rivals out from the marketplace.
 Innovation: Implementation of new and innovative technology leads to accept the
changes in the environment of organisation which creates an interest to accomplish
different types of operations in the organisation. Innovation also aids to analyses the
determination of trends of future market and implement modification in existing products
(Gustavsson, 2018).
Samsung: This company is a South Korean multinational company. This company
comes into existence in 1938. It starts its business as a trading company. After some time it
diversified into different area like food processing, textiles, insurance, securities and retails.
After collection large number of revenues it invest it capitals in the electronic sector. This is the
second largest company related to information technology.
Apple: This is an American multinational technology which come into existence in
1976. This organisation deals to designs, develops and sells electronic gadgets, software of
computer, and also provide online products. It also manufacture iPhone various smartphone iPad
tablet computer and many other products. Both these companies have strong internal
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environment in order to perform different types of operation in the business. The management of
Samsung and Apple needs to implement changes in plans and policies which are describe
below.
Strategies Apple Samsung
Marketing Strategies It is largest organisation to
provide various types of
electronic gadget to its loyal
customer. Samsung is the
strong competitor of Apple. As
it comes in second in number.
In order to compete different
rivals present in the
marketplace. Organisation
needs to implement different
policies in order to generate
large number of revenue and
attract large number of
customer
It is the brand which provide
different series of smartphones
and tablets at affordable price.
Whereas Apple provide more
expansive products in
marketplace (Streimikiene,
and et. al., 2016).
Pricing strategies It is the largest organisation to
provide different types of
products to its customers. To
capture large number of
market share company needs
to provide different types of
products at affordable price.
Samsung needs to understand
changing behaviour of
customer to fix price of their
different products.
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TASK 2
P2. Impact of internal and external drivers of change on leadership, team and individual
behaviour
Globalisation is responsible to create different types of threats arises in industry sector.
The macro environment factor impact on business of both the companies. It is determined as the
most essential changes driver which are according to the situation and buying behaviour of the
different behaviour which affect the performance of organisation. So companies such as Apple
and Samsung needs to implement different types of policies as per the business condition in the
particular nation. In order to perform different types of operation in the organisation needs to
implement new and innovative technology in the organisation. The management needs to
perform SWOT analyses in order to determine the strength and weaknesses. There are different
types of internal drivers like employee, morale, cultural differences, technological capacity,
delay in delivery and many others (Walker, 2014). These factor hinders the performance of
employees and teams, which affect the behaviour and leaderships. The internal and external
drivers of both companies are mentioned below:
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(Source: Internal and External Sources of Changes, 2018)
Internal drivers of changes:
 Capabilities: Apple's capabilities, competences and resources in order to analysis its
competitive edge and critical progress factor. Marketing capability of company is its
brand image or power. It highly influence on the company performance and productivity
level of the organisation.
 Resources: Internal resources of an organisation are constantly modifying and
administration of the company will required to respond to these. There are different
chances about resources are includes variation in HR and skill levels, innovative
management approaches, new product development, modification in employee's
behaviour, expectation and motivation and many other. All these resources are highly
effects on the company productivity and effectiveness.
 Inventions: It is important and essential factor that extremely influence on the company
goodwill and performance. In this Apple invention in their business process and products
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Illustration 1: Internal and External Sources of Changes

that help them to attract large number of customers in an effective and systematic
manner.
 Dissatisfaction: It is another chances which are mainly related with the customers
behaviour about the products and services. It is the role of managers is to provide quality
products and services to the customers at affordable price which support business to
maximise their sales.
 Desire: For performing different types of functions in organisation it requires huge
amount of funds. In order to perform different types of functions of various department
of organisation it requires abundant amount off funds. Lack of funds and misdirection
leads to reduce the performance of both and arises different types of issues.
External drivers of change
 Government: political condition of nation plays a significant role in order to perform
different types of function of organisation in proper manner. In this government play vital
role in establishing some rules and regulation that highly effects on business operations
and activities in direct or indirect way. This factors are like tax policy of the nation,
political stability, ideology of different political parties and many others. Which impact
the various types of business operations in Samsung and Apple. this is related to the
present economic condition in the nations. Apple and Samsung perform different
different operation in various nations. The condition of inflation and deflation in the
specific countries badly impact the profitability of organisation and shares present in the
market. Customers: Changes and variation in the market place including attitudinal moves in
demand, demographic shift, income alteration that modify definition of conveniences and
value. These type of changes highly effects on the business performance and productivity
in direct or indirect manner.
 Investors: Modification brought on by organisational investors and the consequent
alterations in standards of performance. In the each and every organisation, investor play
vital roles and responsibility for the success and growth of the company within
predetermined period of time.
 Competitors: Rivals are the factor which reduce the performance of both organisation
because they implement new and innovative technologies, ideas, affordable pricing
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policies is in order to capture large number of share in the marketplace this can clinch
the attraction of customer like Samsung and Apple.
 Technology: It is also termed as the external factor which lead to modify automatically
and effects different functions of business of both organisation. It is responsibility of
both organisation in order to accept new and innovative technology and utilises in the
organisation in proper manner which helps to accomplish different type processes of both
organisation and reduce the production cost of the different products. If both
organisation did not accept new and innovative technology it leads to reduce the
performance of the company and it did not able to stand before the different rivals present
in the marketplace (Siebert, and et. al., 2016).
P3 Measures regarding minimising the negative impact of change
According to present situation management needs to implement different policies in order
to reduce the risk and wastages which are related to the implemented changes in the organisation.
There are different types of theories which aids to perform different types of functions in
effective manner. These theories are implemented in order to minimise the risk of companies in
effective manner. Such theories are termed as the system theory, PDCA cycle and Bohner and
Arnold change impact analysis theory. It aids to determine the implementation of various types
of changes in effective manner. These changes aids to provide guidelines to employees working
in the organisation which are related to the different functions and development which are
concerned about the skills, innovative technology, and different approaches of leadership.
Adaptations of these theories by Samsung and Apple provide opportunity in order to make
strong position in the marketplace, these theories also helps to establish long term relationships
with different employee working in the organisation. This aids to achieve the perfection and
trust of various customer towards the qualitative products which are produced by the both these
organisation. These application of theories aids to increase the rate of sales of different types of
products in the marketplace (Nath and Behera, 2011).
 Continuous improvement model: It is most appropriate model which aids to determine
different types of changes which are implement external and internal factor and the
management of these companies have to accept in order to improve the productivity of
the different products for its customer. This model helps to reduce the workload of the
both companies like Samsung and Apple. This model aid to perform different types of
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operations of operations in effective manner. This model related with PDCA cycle which
is implemented in order to inculcate with issues and challenges of future in order to
enhance the performance of organisation in a systemic manner.
PDCA Cycle: This cycle concerned with different operations which impact at large
extent for both Samsung and Apple. Such functions are describe below:
 Plan: It is the starting phase which are related concerned with the implementation of
changes in various department of the both organisation.
 Do: This includes about the implementation of different process of application of such
modification on the real function of business.
 Check: This stage is most essential stage which aids to identify the effect which are
derived by the both companies after implementation of such changes. This helps to
acquire the positive and negative impacts.
 Act: This stage is concerned with the implementation of different process of company
from strategic level to production level of the different products which are produce by the
different organisation. If the rate of sales of different products of both the organisation
and the level of profit is being increasing then the continuance of this model in the both
the company is peruse in effective manner.
 System theory: this theory is implemented by both the organisation in order to develop
the leadership qualities between employees. This aids to handle different types of harsh
situations from front and guide other employee working in the organisation. The most
important point of this theory is to encourage different employee working in organisation
in order to accomplish different types of work in team at workplace. This able to motivate
different employee to perform their work in proper manner. These aids to establish
effective communication channel in order to guide various employees working in the
organisation in effective manner. It helps to reduce the effect of implemented changes.
According to this theory leader has to determine the above system and another factor as
the system. Leaders plays a significant role in order to maintain the flexibility between
different team members of the organisation.
 Bohner and Arnold impact analysis theory: This theory leads to determine the
various conditions of changes on the different functions of both company. This aids to
maintain the standard of performance of different work in the organisation. It leads to
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accomplish goals and objectives of the organisation in effective manner. It also helps to
determine the different types of risk which are related to implementation of various
changes and its impact on the organisation. It also determine the risk and threats which
are related to different resources and implementation of change in plan and strategies
which helps to maintain the productivity of organisation. These are divided in three parts
like Trace, Dependency, and experimental. These factors helps to direct different
employee working in the organisation in effective manner. It also helps to attain goals
and objectives of organisation in order to maintain the effectiveness in performing
different types of function in both the organisation (Bayramov, 2013).
These theory aids to perform different types of functions of organisation in effective
manner. This leads to increase the performance of the company and attract large number of
customer. This aids to acknowledge the various types of activities of organisation in effective
manner. There are different types of strategies which are concerned with the organisation in
order to ascertain different types of activities of organisation in effective manner. This helps to
accomplish goals and objectives of organisation in effective manner. There are various policies
which are prepare by the organisation in order to ascertain various operation in proper manner.
TASK 4
P4 Barriers of change and their influence on leadership decision making
There are different types of barriers which aids to give impact on the capability of the
company in order to accept such implementation of such modifications and it influences on the
decision making processes of the management of both companies. These barriers are show their
existence in both inside of organisation as well as outside of the organisation which are related to
the rules and regulation based by the organisation in effective manner. The effective strategies
which is used by both companies are like Samsung and Apple is Force field analysis. This helps
to determine different types of factors which plays a significant role in order to accept the
implementation of these changes or reject the implemented change in proper manner
Force Field Analysis
it is very important procedure in order to determine various types of different
types of activities which are featured by both the organisation in order to implement different
types of changes which are implemented by different types of organisation in order to maintain
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the effectiveness of different functions which are perform by various employees working in the
organisation. It provides a frame work for looking different types of factors that impact the
different conditions which are related to society. It determine at different forces that are either
driving movement towards a goals or blocking movement towards a certain goals in order to
accomplish in stipulate time period.
Step 1 : Plan for change
This is related with the different types of aims for the both companies in order to replace
various changes in existing methods and procedures which needs to change different types of
methods and processes of both the organisation which reduce the performance of company. The
main objectives of both organisation in order to maintain the effectiveness of different processes
of both organisation in order to enhance the level of productivity (Sung and Kim, 2012).
Step 2 : Factor of change
This factor which create pressure on both organisation in order to accept the different
changes which are implemented by the management of both organisation. There are two types of
factor which influence both organisation. The two factors are like external and internal factor.
Internal factor concerned with outdated machinery, low morale of team of both organisation so
far external factor related to modification in trends related to demography, uncertain
environment and many others.
Step 3 : Factors which are against of change
There are two factors which impact environment of both companies which are termed as
internal and external. Internal resistors are like unknown, attitudes, old structure of organisation.
In external which is related to rules and regulations imposed by the government. And many
others.
Step 4: Provide of Scores
this related with the methods to provide scores to different force which are exerted in
order to implement different types of changes in both organisation which is based on the
strength and weakness in order to manage behaviour of both organisation.
This aids to prepare different types of plans and determine different types of factor which is
needed by the management of both organisation.
Steps 5: Analyses and application
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This stage is concerned about the determination of different types of risk which are
related to different factors and implementation of of these factors in both organisation in order to
attain goals and objectives of organisation.
Different barriers of change and their influences on the decision making
There are different types of barriers which stops new and innovative implementation of changes
in both organisation. It give negative effect on the different types of decision making processes
of management of both organisation. It is responsibility of both organisation in order to
recognise the different barriers and implement different types of strategies in order to implement
different types of changes. These reduce the growth and expansion of organisation in order to
perform different types of function in effective manner. It brings different difficulties in order to
stops those obstacle in proper manner. These barriers and their effect are given below:
 Government legislation: This is one of the most external barrier which are related to the
different political condition of nations.
 Employee's: As employee are the essential assets on which overall performance of
Samsung and Apple depends. Employee are the main barrier because they do not to
accept changes of new and innovative processes from from which they are not familiar.
 Environment: There are different types of changes which give adverse effect on the
environment and development of various issues which are related to securities then it is
the barriers for the organisation in order to implement changes.
 Lack of finance: Due to lack of finance company do not able to perform different types
of operations of company. This is most important functions of organisation leads to
ascertain different types of activities of organisation in proper manner.
 Lack of skills: Due to lack of skills employee working in the organisation do not able to
perform different types of functions of organisation in effective manner.
 Lack of good communication skills: Due to lack of good communication skills
employee do not able to communicate with the different customer. So it reduce the
performance of company. There are different types of activities which are ascertain by
the organisation
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TASK 3
P5 Contribution of different leadership approaches regarding organisational change
It is considered as the implementation of different changes in both organisation give
impact on the performance of leaders and the employee working in both organisation. In order
to reduce the effect of these changes which are essential for proper accomplishment of various
types of operations in the effective manner. Management of both organisation implement
different approaches of of leadership in order to develop the organisation which helps to attain
goals and objectives of Samsung and Apple. These approaches of leadership style aids to
perform various types of functions or organisation in proper manner (Paul and Mondal, 2017).
It also helps to attain the supportive behaviour between the leads of the Samsung and Apple. So
approaches of leaderships plays a significant role in order to control the different types of
activities of the organisation which are describe below:
 Situational leadership: this theory implemented by the organisation in order to maintain
the different situation which are used for the development of organisation in effective
manner. This approach deals to inculcate different situations of which are arise during
performing different types of function in effective manner. This approach aids to build
confidence and trust towards the leaders.
 Transactional leadership: This approach plays a significant role in order to manage
different functions of both organisation which helps to attain the goals and objectives of
organisation. This theory is termed as Ship float due to its features. The main objectives
of this theory is to monitor the performance of different employee by implementing
different approaches of transactional leadership (Li, and et. al., 2017.).
 Transformational leadership: This theory related to perform different types of
functions which are accomplish by different team members in order to solve different
types of issues which are based on the different working activities of different types of
organisation. Manager of both the organisation needs to implement different strategies in
order to abolish different types of issues and problems which are raised during
performing different types of activities in effective manner. It creates an opportunity in
order to motivate employees working in both the organisation to perform various types
of activities in proper manner. This leads to enhance the performance of the employee
working in both organisation. It leads to attain goals and objectives of the organisation.
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Employees also put their effort in order to accomplish different types of target which are
fixed by the upper level of management of both organisation. Autocratic leadership styles: Autocratic leadership style is the management style
where one person controls all the decisions and takes very little inputs from other group
members. Autocratic leaders make different types of choices or decsions which is based
on their own belief and it do not involve others for the any types of suggestions or
advices.
 Democratic leadership styles: This leadership style is also known as the participative
leadership style. In this style employee working in the organisation also take part in
making different types of decision in order to perform different types of operations of
organisation. In this style it give opportunity to every employee working in the
organisation this leads to accomplish goals and objectives of organisation. Apple use this
leadership style which helps to make effective decision making processes.
 Laissez leadership style: it is one of the most remarkable and effective leadership style
which aid to accomplish different types of operation of organisation in effective manner .
This leads to accomplish different types of decision in proper manner. This styles
concludes about the different types of leadership styles aids to accomplish goals and
objectives of organisation.
CONCLUSION
It has been assumed from above mentioned report change plays a significant role in
order to maintain the sustainable position in the marketplace. There are different types of
approaches which are used to implemented by both organisation in order to compete different
rivals present in the marketplace. Different approaches of leadership helps to remove different
types of issues which affect the performance of employee as well as both organisation.
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