Leading Change: Organizational Strategies and Drivers Report

This report delves into the multifaceted aspects of organizational change, using Sainsbury as a case study. It begins by comparing organizational strategies and operations, highlighting the impact of change. The report then evaluates internal and external drivers of change and their effects on leadership, team dynamics, and individual behavior. Furthermore, it explores measures to mitigate the negative impacts of change on organizational behavior. The analysis extends to examining barriers to change and their influence on leadership decision-making. Finally, the report applies various leadership approaches to address change within different organizational contexts, offering a comprehensive overview of change management strategies.

Understanding and Leading
Change

Table of Contents
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
P1. Compare different organisation example where there has been an impact of change on an
organisation’s strategy and operations........................................................................................3
TASK 2............................................................................................................................................5
P2. Evaluate the ways in which internal and external drivers of change affect leadership, team
and individual behaviour within an organisation........................................................................5
P3. Evaluate measure that can be taken to minimize negative impact of change on
organisational behaviour.............................................................................................................8
TASK 3............................................................................................................................................9
P4. Explain different barriers to change and determine how they influence leadership decision
making in a given organisation context......................................................................................9
TASK 4..........................................................................................................................................11
P5. Apply leadership approaches to dealing with change in a range organisational context....11
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Organisational change is the important factor that leads to sustain in the large market and
the leaders make the strategies and change their business operation according to the changing
behaviour of the company. Changes are necessary in order to meet the demand and preferences
of the target market. Sainsbury is the multinational organisation which is operating their business
in United Kingdom. The company is founded by John James in 1869 and is the largest retailer in
the London market. This report will cover the impact of change in an organisation and also
analyse the various ways in which internal and external drivers of change affect leadership, team
and individual. Furthermore, It will explain the barriers of organisational change and different
approaches of leadership to deal with the changing environment of business.
TASK 1
Compare different organisation example where there has been an impact of change on an
organisation’s strategy and operations.
Business strategy is defined as the actions and the decision take is taken with the
consideration of doing the business in an right approach so that business can move in the right
direction(Al Barwani and Osman, 2018). This helps in making the right use of people and
develop a new product that can meet the need and demand of the customers. Organisation
structure is the important factors that play an important role in the development of the company.
It is the main consideration of the business that help in making the right use of strategies,
policies, technology and the many other factors in an organisation. Manager must analyse their
business and their products and then launch the new product so that they can meet the changing
behaviour of the business. Furthermore, the business is have to analyse their business
environment and then implement the change so that the manager can easily make the better use
of their strategies and action plan and achieve the business goal.
Manager must analyse the impact of change in their various business operations so that
they can be easily implement in their operations. Sometimes, changes can be leads to huge loose
to their negative effect of business(Yogi, Rizal, and Suharyo, 2017). Therefore, it the
responsibility of the manager to introduce a new strategies and polices to meet the current
demand of the loyal customers. Sainsbury is the leading company which is operating their
business in large segment. The company is fulfilling the job requirement of employees like
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recruiting the employees with right use of selection process but there are some countries who are
facing the various problem in sustaining the marketplace. There are projects which is depends on
productivity and profitability of the business in order to maintain the good brand image in the
marketplace and also beat the competitors like Tesco. It is necessary to change their operational
activities according to the changing trends of the company to meet the competitive advantage in
the marketplace.
Drivers of change.
The driver's change is an micro and macro forces that shape to change in an organization
and this change includes strategy design products and operations. some common change drivers
in internal and external factors are explained below:
 Customer driver's Change- change is very important in the market to fulfill the needs
and preferences of the customer. organization must update their technology product and
services in order to satisfy the loyal customer and also change in their business strategy
so that it business can adopt the new opportunity in order to to maximize their
profitability.
 Competitor's driver Change- there are many competitors in the large market and it is
important to produce the goods and services that can have the competitive advantage and
built a good brand image in the market so that the potential customers can reach out to
their product and services(Sajjadi and et. al., 2019). Sainsbury is expanding their market
size and analyzing the current trend of the market and then manufacture the product so
that we can meet the competitive advantage in a large segment.
 Technological driver change- every customer is looking for the exclusive product and
exclusive product can be launched in the market with the help of using innovative and
advanced technology in their operation. Sainsbury is also using the innovative technique
and offering the exclusive product and services to their loyal customer who is building a
good brand by doing word of mouth. Company have to give the training in order to make
understand the use of new technology to their employees so that we can use in a better
way.
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Type of organisational change
Change: It is the phenomena of transforming the various aspect of the business so that
they organisation can match the changing environment and able to fulfil the needs and demand
of the potential customers. There are various types of change which is explained as follows:
 Strategic transformational change: It is the change which takes place as the change in
the various strategies of the business. It can impact positively and negatively on the
functioning of the organisation. Sainsbury also making the change in strategies and
conducting their their business operation accordingly.
 People centric organisational change: These are the change which is concern with the
changes in the employment polices or hiring the new employees and they are happily
working, It will an empathetic approach and help the Sainsbury to satisfy the need of the
employees with the changing policies.
Kubler Ross Change curve model:
This change curve describe the internal emotional journey of the individual that they have
faced when dealing with change and transition. Journey comprasis of shocks and denial, anger,
bargaining, depression and acceptance that is shown in the figure:
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After the shock, the individual face the change, people and the other aspect related to the
change then the individual come under denial phase in which they show the burst of the
additional energy then the individual who is going through the change will show anger because
they can no take it any more and more for bargaining and self blaming for the wrong actions
afterwards individual accept the reality and find the ways to overcome to solve the problem and
in context of Sainsbury, this model will help in dealing with the change in an appropriate
manner. Five stages model is defined as follows:
 Denial: It is the initial stage in which a individual is not accepting the change and they
are looking for any evidence that is it true or not.
 Anger: When an individual is get to know the fact then it will be shock for them in order
to understand that things are different and it can leads to coming out of anger.
 Bargaining: When the individual have understand the actual facts and truth then they try
to postpone the situation and find out the other way to lift the situation.
 Depression: It is the stage in which an individual tends to feel sadness, regret an guilt and
individual have give up completely where they can see only the dark long roads.
 Acceptance: After all the facts and the sorrow, the individual realize that change is the
factor that needs to be accept in order to grow or get success.
Strategies for planned and emergent change:
A planned strategies are the one which are meant for a predetermine goal with the
consideration of performing well in order to achieve the specific goal. Planned changes are those
which are meant at the time of planning and al the factors are predetermined in order to
accomplish a specific task. On other hand, emergent change is arise in the consideration of
handling the specific situations. Manager must use the advance techniques so that they can
implement in the business in order to adopt and implement the change. Sainsbury must motivate
their employees so that they can work in an more effective manner.
A comparison chart is explained below to understand the change and their impact on business:
Basis Sainsbury Tesco
Change in external factors There are various factors
which exist in the external
environment and includes the
Tesco is the multinational
organisation which is
operating their business at
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change in economic and tax
rate which impact the business
that they are unable to meet
the high tax rate and perform
their business in an appropriate
manner then manager change
their strategies in order to
perform their business in a
better way.
large segment but they are
facing the political factors that
is impacting the smooth
running of their business.
Structure Sainsbury is working with
centralized organisational
structure that is help in
delegating the different
business strategies an activities
in an appropriate manner.
Company is working on global
level and using the structure
according to the accessibility
of the different approaches so
that they can work in effective
manner.
Strategy for planed and emergent change:
Strategy: It is the documentation of the business activities which help in making the right
use of each activity in an appropriate manner. The organisation strategy must be originated from
the mission and vision of the company in order to fulfil them in an better way(Joshi, 2017). The
change environment of the company is analysed by the leader and the manage of the company
and then they make the strategies and policies in order to meet the change in various business
activities. Sainsbury have their mission and vision to sustain their business for a longer period of
time and company is framing their strategies in order to meet the change in their business.
Operations: This is the change which explain the change in various business functions or
change in the system of the company(Swapna, 2018). On the basis of changing behaviour of the
business, further strategies can be made and then according to that all the operations will be run
so that task can be dine in a better way. This motive and initiate the employee to adopt the
change and then work accordingly in the changing strategies. Sainsbury has made their strategies
according to the changing environment and then influence their employees in order to work in a
better way.
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TASK 2
P2. Evaluate the ways in which internal and external drivers of change affect leadership, team
and individual behaviour within an organisation.
Every business in today's world is looking for a change and it is the factor that can take
organization to higher growth and reach ability of the target customers that can contribute in
generating higher revenue and profitability in the organization. There are various factor that is
having positive and negative impact business and change is the only tool that can leads to meet
the various factors and work according to the changing demand of the customer so that the
organization can retain in the market for a longer period of time. Internal and external driver of
change is discussed below:
SWOT analysis of Sainsbury
Strength Opportunities
 Company is having strong financial
background and good brand image in
the marketplace.
 Having diversified place to work for
employees.
 Sainsbury is operating their business in
the single market.
 Company is dealing in food and that is
low margin product leads to generate
lower revenue.
Weaknesses Threats
 Company can offer its products and
services on online platform and expand
their business.
 Company can use the various insights
to evaluate the technological innovation
in their operations.
 High competition in the market is
becoming the threat for the company.
 There is a major impact of Brexit on the
prices of the products and services.
PESTLE analysis of Sainsbury
POLITICAL ECONOMICAL
 These are the factors which incudes the  UK is developing country and having
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government stability, political influence
and changing policies of the
government(Solangi and et. al., 2019).
 UK's political relationship with Qatar is
impacting the functionality of the
Sainsbury.
strong economy in the market. These
factors includes import and export
duties, inflation in the country.
 Sainsbury is facing huge loose due to
the impact of Brexit, they slowdown
their business operations.
SOCIAL TECHNOLOGICAL
 These are factors which includes the
socio-cultural aspect of the society and
this needs to be considered in the
changing environment.
 Company is offering the organic
products and there is a increasing
demand of such products.
 Company is using the advance and
innovation techniques in their
operational areas and reaching to their
targeted customers(Hazzan and et. al.,
2018) .
 Sainsbury is using the various business
activities and meeting the current
demand of the customer by improving
their technology.
LEGAL ENVIRONMENTAL
 These are the factors which includes
health and safety, equal employment
opportunities, customer rights etc.
 Sainsbury is working with the
consideration of following all the rules
in order to build brand image in the
marketplace.
 These are the factors which includes the
climate, pollution and sustainable
environment.
 Sainsbury is doing their business with
the consideration of saving the
environment. It is considering their
emission of reducing the carbon
emissions.
How an organisation change affects these terms
Leadership Individual Team
Leader is the who manages all When the organisation is Change is a risky aspect which
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the activities in the
organisation and they need to
make some best techniques to
deal with the changing
behaviour of the business so
that they can effectively meet
the growth in their business
operations.
meeting the change in their
operations then they have to
work with the changing
strategies and polices to meet
the change in the
business(Kim and et. al., 2018)
. This is the changing
behaviour of different aspect
affects the individual so
manager and the elder have to
motivate them in order to
accept the change.
help in doing the business in
next level. Team member also
take time to adopt te various
strategies in order to meet the
strategies in the business.
Team leader have to motivate
their employees and influence
them in order to work effective
in the changing environment.
Psychological impact of change on people:
In an organisation, There are various change which occurs in an organisation and every
individual have different perception of handling the change, some will be in favour of adopting
the change and some are resisting to adopt the change. These are the insight and the perception
of the individual of handling change and it depends completely on the employee that how they
take a specific change.
Positive impact-
 It motivates the employees in order to perform well.
 Change bring the courage of doing something new for an individual.
Negative impact-
 It involves the introduction of new technique which might be tough for employees to
adopt them.
 There are some employees who are resisting to adapt the change.
In order to lead and manage the people in an organisation for adopting the change,
Manger must focuses on conducting some training sessions so that employees would easily adopt
and work with the change. There must be proper guidance to the employees that change in the
factors that will take the company to get success so they have to adopt change in order to
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enhance their performance and productivity. In context of Sainsbury, Initially leader is using the
autocratic leadership style to lead and managing people but with the time, commencement of
change, A leader is using the situational leadership style so that they can use the leadership style
according to the changing behaviour of the individual.
System theory is concern with the conducting of all the business activities in an
systematic manner so that harmony can be established among the employees. When the
employees are performing a specific task, there must be a guidelines for each operation and
employees have to follow them in order to complete the particular task in an approached manner.
Continuous improvement model(Kaizen) is the lean manufacturing model that is used
to improve the quality, productivity, workplace culture and safety. It focuses on continuous
development and for that Kaizen focuses on daily change that can impact the major improvement
in the operational activities. In context to Sainsbury, It will help the company to implement the
various factors so that they can leads to continuous improvement within the organisation.
Illustration 1: Continuous Improvement Cycle
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P3. Evaluate measure that can be taken to minimize negative impact of change on organisational
behaviour.
Organization perform various task in order to increase the profitability of their business for
that there are various activities that is executed and need change according to the time so that
work can be done in an effective manner (Farag and Shakour, 2019). the changes have negative
and positive impact on the performance and the productivity of the company. the manager and
the leader of 10th February also analyses all the activities before implementing a change in their
operational business so that risk can be minimized and all the policies and the strategies can be
formulated and well structured manner and follow in their operation areas. They can use various
techniques are explained as follows:
 Foundation of pathway- what is the blueprint of of the action plan which includes plans
policies and strategies and the job role of each employee in their organization. It will help
in in motivating the employee and management of their knowledge so that new
formulated strategies and goals can be easily achieved and newly appointed managers
will adopt the change and perform well with their full potential in their predefined job
role. the productivity and the probability of the organization will be greatly increased and
leads to market leader.
 Discussion of plan with employees- this is the technique which help in employee
engagement of the company and also enhance their participation in the each area for this
manager of century conduct a formal meeting for employee in which explain all the task
to be done and their timeline and also take a valuable feedback for the required changes
so that work can be done in an effective manner in order to achieve the organizational
goal(Islam and Ikram, 2019).
Bruke Lutein Model: this is the model which is frequently used by the HR manager in
order to understand the significance of their workforce and then assign the work task and
also offer good working conditions and facility to get the effective result in the various
departments. This approach involves various elements like leadership strategy mission
and the macro environment of the business. They use the heterogeneous drivers of change
as they analyze the need and observe what is important to their business and then
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