MNG00703 Organizational Change: Woolworths & Diagnostic Tool Use

This report provides a comprehensive analysis of the organizational changes implemented at Woolworths, driven by both internal and external pressures. The report begins with an introduction to the company and the background to the changes, emphasizing the importance of environmental scanning and competitive strategy in the retail industry. It identifies key external factors such as competition and customer expectations, as well as internal factors like the need for skilled human resources. The report further examines the drivers of performance over the next five years, including new market entrants and technological innovation. Finally, it evaluates the use of surveys and questionnaires as effective diagnostic tools to assess the impact of organizational change and ensure that desired objectives are met, with the ultimate goal of increasing customer satisfaction, revenue, and profitability. Desklib offers a range of similar solved assignments for students.