Analyzing Communication Barriers and Strategies at Learn English UK

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Added on  2023/01/05

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This report examines communication barriers within Learn English UK, focusing on challenges arising from a diverse workforce with varying English language proficiency. It begins with an introduction to organizational communication theories, including Actor-Network Theory, Communication Accommodation Theory, and Face Negotiation Theory, to provide a theoretical framework. The analysis delves into specific barriers at Learn English UK, such as language differences and the need for clear communication channels. The report then outlines company strategies to overcome these barriers, including diversifying communication channels through various apps, using simple language, and providing language training. Recommendations are provided for the company to implement, such as establishing a common language and utilizing team chat applications. The conclusion emphasizes the importance of effective communication in achieving organizational goals. The report is supported by references to academic journals and books.
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Abstract
This paper review communication barriers which organization face at Learn English
UK because it is not possible for every individual from different nation working in UK to
learn their English for communication purpose. Thus, this report determines several issues
which company facing related to communication at Learn English UK. Along with this, there
are numerous strategies which business firm can use to overcome with such issues in
effective manner such as diversify communication channel, use easy language as well as
various other methods to overcome with communication barriers.
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INTRODUCTION...............................................................................................................................4
ANALYSIS AND DISCUSSION........................................................................................................4
Discuss some general theories of organizational communication......................................................4
Evaluate the barriers of communication at Learn English UK...........................................................5
Outline company strategies to overcome these barriers.....................................................................5
RECOMMENDATIONS....................................................................................................................6
CONCLUSION....................................................................................................................................6
REFERENCES....................................................................................................................................8
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INTRODUCTION
British English is standard dialect of English language as spoken and written in
United Kingdom. In addition to these variations exist in formal, written English in the United
Kingdom. In an organization there are several staff members from distinct culture who face
issue in communication. For better understanding of overall concept general theories of
organizational communication will be discuss. Along with this, barriers related to
communication at learn English UK will elaborate for developing better understanding. To
overcome with these barriers’ strategies will be provided to overcome with these barriers.
ANALYSIS AND DISCUSSION
Discuss some general theories of organizational communication
Organizational communication is explained as channels as well as forms of
communication which occur in an business firms like corporations, government bodies as
well as non-profits. Although, organizational communication involves both communication
in organization and public-facing communications. In addition to this, there are numerous
communication theory which organization can implement in their working for conducting
work in more effective manner and getting appropriate outcomes. Explanation of these are as
follows:-
Actor-Network Theory – By this theory it has been suggested that human as well as
non-human factors both factors are influent equally in succession of innovative
technology and scientific knowledge creation. By Actor-Network theory it has been
determined that how network are formed and it will contribute in organization
success. Moreover, it suggest that on particular person or thing individually are
responsible for such type of advancements. Thus, both actor and network are liable
for accomplishing effective outcomes.
Communication accommodation theory – This theory depicts when individuals oblige
or change their correspondence styles to other people. These progressions in verbal
and nonverbal styles are done through two different ways: dissimilarity and assembly.
Disparity is utilized to feature bunch character through promoting the distinctions of
the gathering they relate to. Difference is regularly utilized by bunches with solid
ethnic or racial pride. Combination is utilized all the more regularly by feeble people
for social endorsement and spotlights on coordinating the correspondence styles of the
individual with whom they are addressing.
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Face negotiation theory – This theory features strife style contrasts among collectivist
and individualistic societies. Collectivist societies place an incentive on the gathering
and thusly receive a contention style of evading or incorporating to give others
common face. Individualistic societies place an incentive on the individual and trying
to secure self-face, they receive a ruling clash style.
Evaluate the barriers of communication at Learn English UK
It is important for an organization to overcome with barriers related to communication
in effective manner because these may result in negative effect on working of company. In
addition to this, there are numerous strategies which business firms have to implement in
their working because these will be the only way which provide assistance in overcoming
with communication related barriers in effective way. By this theory it has been suggested
that human as well as non-human factors both factors are influent equally in succession of
innovative technology and scientific knowledge creation. By Actor-Network theory it has
been determined that how network are formed and it will contribute in organization success.
Moreover, it suggest that on particular person or thing individually are responsible for such
type of advancements. Thus, both actor and network are liable for accomplishing effective
outcomes.
Outline company strategies to overcome these barriers
It is important for an organization to overcome with barriers related to communication
in effective manner because these may result in negative effect on working of company. In
addition to this, there are numerous strategies which business firms have to implement in
their working because these will be the only way which provide assistance in overcoming
with communication related barriers in effective way. Explanation of these are as follows :-
Diversify communication channels – If staff in organization feel like that, they are not
able to communicating enough with each other. Then they face issues in
communication and not prefer method of communication. Thus, to overcome with
such barriers company have to implement team chat applications such as chanty,
video messaging apps, screen sharing app and voice call apps. With the assistance of
such application information and data which required for conducting daily activity
will manage in proper manner. In simple term it can be said that workforce will able
to select communication channels according to their suitability which help in
removing communication barriers that business firm is facing.
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To overcome with language barriers – In some situation employees feel difficult in
communicating with each other because both of them are not using any common
langue. Thus, in that situation it is responsibility of leader and manager to select only
one common language which can be use in company for sharing information and data.
If still anyone face issues the he/she must be aware of body language, work on
posture, consider voice tones, maintain eye contact and many more. With the
assistance of these they will able to understand things in effective manner. For an
organization it is important to provide proper training related to all these because this
will results in resolving most of the issues relation to communication which
companies are facing.
Use simple language – In company barriers is due to English UK which is not
possible for every individual working in company. Thus, to overcome with situation
in effective manner it is essential to use simple as well as understandable language.
Along with this, while communicating with each other it is important to avoid use of
ambiguous words as well as jargons because this also results in creating
communication barriers.
RECOMMENDATIONS
It is important for company to overcome with barriers related to communication in
effective manner. In relation of same there are some recommendation for company which
will provide them assistance in overcoming with barriers in appropriate manner. Below
mention are some recommendation for company which help them in overcoming with
communication related barriers in better manner. These recommendation are mention
below :-
Company have to use such common language which everyone can understand and
communicate with each other within effective manner for sharing information and
other necessary data. Along with this, they can also use team chat applications such as
chanty, video messaging apps, screen sharing app and voice call apps. With the
assistance of such application information and data which required for conducting
daily activity will manage in proper manner.
In some situation employees feel difficult in communicating with each other because
both of them are not using any common langue. Thus, in that situation it is
responsibility of leader and manager to select only one common language which can
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be use in company for sharing information and data. If still anyone face issues the
he/she must be aware of body language, work on posture, consider voice tones,
maintain eye contact and many more. With the assistance of these they will able to
understand things in effective manner. For an organization it is important to provide
proper training related to all these because this will result in resolving most of the
issues relation to communication which companies are facing.
Through implementation of these recommendation a business firm able to remove
communication barriers in better manner as well as accomplish desired goals and objectives.
CONCLUSION
After going through entire discussion, it has been summarized that it is important to
have proper communication within business firm. Because appropriate discussion it will be
difficult for company to accomplish desired goals and objectives in effective manner. There
are distinct cultural employees in business firm which create issue in communication
purpose. Although, it is important to take major steps for overcoming with barriers in
effective manner as well as gain appropriate outcomes.
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REFERENCES
Books and Journals
Lai, D. W., Shankar, J. and Khalema, E., 2017. Unspoken skills and tactics: Essentials for
immigrant professionals in integration to workplace culture. Journal of International
Migration and Integration, 18(3), pp.937-959.
Yuriev, A. and et. al., 2018. Overcoming the barriers to pro-environmental behaviors in the
workplace: A systematic review. Journal of Cleaner Production, 182, pp.379-394.
Namhata, R. and Patnaik, P., 2019. The ‘Verticals’,‘Horizontals’, and ‘Diagonals’ in
Organisational Communication: Developing Models to Mitigate Communication Barriers
Through Social Media Applications. In Digital Business (pp. 343-373). Springer, Cham.
Gaston, K., 2020. Barriers to Reporting Workplace Violence in Emergency Departments: A
Systematic Review.
Logan, T. R. and Michael Malone, D., 2018. Nurses’ perceptions of teamwork and workplace
bullying. Journal of nursing management, 26(4), pp.411-419.
Thuesen, F., 2017. Linguistic barriers and bridges: Constructing social capital in ethnically
diverse low-skill workplaces. Work, employment and society, 31(6), pp.937-953.
Chang, H .F. and et. al., 2018. Stroke communication partner training: a national survey of
122 clinicians on current practice patterns and perceived implementation barriers and
facilitators. International Journal of Language & Communication Disorders, 53(6), pp.1094-
1109.
Trautrims, A., Defee, C. and Farris, T., 2016. Preparing business students for workplace
reality–using global virtual teams in logistics and SCM education. The International Journal
of Logistics Management.
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