Organizational Communication Project Outline: Communication Analysis

This project, titled "Organizational Communication Project Outline," delves into the realm of communication within organizations, focusing on the identification and resolution of conflicts. The project begins by defining communication and organizational communication, highlighting the barriers that can impede effective information exchange. It then examines various types of conflicts, including vertical, horizontal, role, and line-staff conflicts, which commonly arise within organizational settings. The core of the project involves exploring and proposing solutions to these conflicts, with an emphasis on strategies such as negotiation, the superior goal strategy, and third-party intervention. Furthermore, the project considers five theoretical approaches to conflict resolution: classical, human resources, cultural, human relations, and systems approaches, demonstrating the evolution of organizational communication and the diverse methods for addressing communication challenges. The project underscores the importance of understanding and applying these strategies to manage and resolve conflicts effectively, ultimately promoting a more efficient and harmonious work environment. This assignment is available on Desklib, a platform offering AI-based study tools.

Running Head: Organizational Communication Project Outline
Topic: Organizational Communication Project Outline
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Organizational Communication Project Outline 2
 Identify and describe the situation or problem
Communication is described as the act of relaying and receiving of information between two
people i.e. the sender and the receiver. Organization communication on the other refers to the
sending and receiving of messages between interrelated individuals in a specific setting or
environment to either achieve personal or individual goals. In any communication there exist
barriers that affect flow of communication between two entities. This paper therefore seeks to
identify some of the communication conflicts that arise in an organization and how to resolve
this conflicts ((Mumby, 2012).
 Develop alternatives and test the “reality” of possible solutions
Some of the communication conflicts that arise within organization include vertical conflicts,
horizontal conflicts, role conflicts and line staff conflicts. Resolution of conflicts involves
solving conflicts instead of limiting their duration. This can be achieved through the following
strategies: Strategy negotiation, superior goal strategy and intervention of third party strategy
(May, 2013).

Organizational Communication Project Outline 3
 Propose solutions and suggest implementation plans
There are five theoretical approaches to conflict resolution, which include, Classical, human
resources, cultural, human relations and system approaches (May, 2013). The five approaches
show how organizational communication has changed and various ways of handling the changes
in order to resolve related conflicts. It also focuses on styles and strategies to conflict
management.

Organizational Communication Project Outline 4
References
May, S. (2013). Case Studies in Organizational Communication: Ethical Perspectives and Practices.
Thousand Oaks, Calif: SAGE Publications, Inc
Mumby, D. K. (2012). Reframing Difference in Organizational Communication Studies: Research,
Pedagogy, and Practice. Thousand Oaks: SAGE Publications, Inc