Leadership and Quality: An Analysis of HOPE's Impact

This essay delves into the organizational challenges faced by the Healthy Oxygen Promotional Education Commission (HOPE), a government initiative focused on air pollution. It analyzes the negative impact on quality resulting from issues such as poor leadership exemplified by the CEO, Alex Coles, and a lack of effective communication between the CEO, board of commissioners, and employees. The essay highlights the consequences of these issues, including misinterpretations of strategies, poor decision-making regarding investments, and a lack of accountability. Furthermore, it emphasizes the importance of leadership qualities like adaptability, vision, and effective communication skills. By examining the scenario, the essay argues for the need for change to foster a healthier organizational culture and successful health promotion campaign, ultimately aiming to provide cleaner air for the Australian population. It underscores the need for a leader to actively engage with subordinates and create a more collaborative environment for the program to flourish.

Running head: IMPACT ON QUALITY IN HOPE
IMPACT ON QUALITY IN HOPE
Name of the student:
Name of the University:
Author Note:

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Introduction
The topic is going to be discussed on the impacts on quality of Healthy Oxygen
Promotional Education Commission, HOPE. Some particular issues are going to be
introduced that are going to highlight the major faults of this organisation. HOPE is the new
federal government that has taken particular initiative towards assuring fresh, clean and less-
polluted air to breathe. They have provided immense dedication to fulfil such
accomplishments and so that the further establishments can be recognised. The only mission
that they are focused on is to educate the population of Australia about the primary subject of
air pollution. It should be looked after effectively and adequately. The primary aim of this
organisation is to assure a healthier and hygiene conscious future in the upcoming years.
There have been some small issues that have been influencing the nature of the organisation,
and it is becoming even tougher to deal with it effectively. Misunderstanding and lack of
communication have been a significant problem in the organisation. Several strategies have
been wrongly misinterpreted and therefore, small chaos has been disrupting the familiar
ambience of the organisation. The CEO of the company does bother to communicate with the
subordinates and imposes his individual policies (Lundvall, 2016). A considerable amount of
investment has been supplied but due to lack of communication, employees may not
cooperate with the desired strategies. The main objective of this essay is to focus on the given
scenario through which particular aspects like organisational culture, miscommunication
among the employees and CEO, lack of leadership qualities, lack of interpreting with the
employees and hence, an effective change is required in order to establish a healthier
environment for Australia’s population. The primary focus will be based on generating
opportunities for allowing the change to occur in the upcoming future. It is required to dust
off the problems in order to establish a successful organisation along with implementing
specific policies and strategies.

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Discussion
HOPE or Healthy Oxygen Promotional Education Commission is the system of
regional government which is focused on the issues primarily related to air pollution in
Australia. Their ultimate goal is to provide clean, clear, fresh and intoxicated air for the
population of Australia (Lundvall, 2016). They have taken specific initiatives in order to
maintain a healthy environment along with providing a hygienic atmosphere to live with.
There has been a matter regarding the functions of the operational activities held by HOPE
like the board of commissioners are less interested about the activities and the whole
responsibility is coordinated through the Chief Executive Officer of HOPE. A handsome
amount for about ten million dollars was allocated for the funding system in their federal
budget. It has been generated as well as rolled out to ensure an innovation which is going to
take place in their health promotion campaign. The campaign is going to coordinated by the
community health services of the nation so that they can generate fresh air in some polluted
areas like mining areas as well as metro-line areas in Australia (Duckett, & Willcox, 2015). It
has been recognized that respiratory diseases are increasing and taking a more substantial
shape in the developed country. It is essential to discuss the organisation’s position and
whereabouts before investigating the significant issues and to fetch the desired solutions for
it.
The given scenario has stated that Alex Coles, the chief executive officer of HOPE
has appointed a consultant named as Frank Rodgers, who has been an experienced person in
the field of the education system as well as health promotion (Lundvall, 2016). He even
advised Alex to invest in another consultancy, and that is Innovative Health Solutions, who
will benefit them by ensuring their promotion of the campaign. Thus the board of
commissioners including Debra and Michael have been discussing on the wrong

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pronunciation, misleading concepts, lack of direct meaning which leads on to this conclusion
that the money has been invested in a wrong place. The lack of communication led to a
severe misunderstanding with the CEO along with the board of commissioners. A leader
should manage his work and should actively engage other subordinates to cooperate with his
work so that it can be executed efficiently and adequately.
There are many such issues which were highlighted based on the scenario, and it can
be harmful to the program if it continues to perform the same way:
Lack of essential qualities of a leader:
If a leader lacks the necessary qualities of a leader, then there is no chance that a
program can be successful in the upcoming future. Hence, it should be noted that poor
integrity, as well as poor knowledge about many things, can degrade the organisation as well
as the employees may get frustrated and they will not work willingly (Sethuraman & Suresh,
2014). The employees get demotivated and they may rise into such a conclusion that they
may not provide any help to any wrong decision. In the above scenario, Debra and Michael
got to know about the decisions that the Chief Executive Officer have taken without asking or
allowing anyone’s decision to affect his individual decision (Lundvall, 2016). As the money
or investment which has been provided to the Innovative Health Solutions, proven to be a
more significant mistake and therefore, lack of communication has given rise to such a case
(Amanchukwu, Stanley & Ololube, 2015). His decisions have reflected his poor sense of
knowledge about the community and just by trusting Frank, he immediately invested his
capital for the further proceedings of the system without even setting up any meeting to allow
others to provide their individual ideas and thoughts about the project.
Lack of understanding as well as adaptability:

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Alex is the Chief Executive Officer of the federal government system of HOPE, so it
was a department to acknowledge the details and then impose such strategies and methods in
order to regain as profits. Somehow, he lacked in several aspects especially in understanding
people, since he was in this business with Frank earlier as well, so it seemed quite easy by
trusting him on such programs. Alex should have studied or should have gone through about
the certified details and reviews of that consultancy, Innovative Health Solutions. As the
module came out, it was filled grammatical errors as well as lack of understanding the main
subject and therefore, it was waste of his investment which was worth ten grand. Debra
identified the mistakes and was quite upset on making such decisions without even bothered
to discuss with subordinates as well as the board of commissioners. Michael, as well as
Debra, were working for this program from such a long time so Alex should consult with
them and could have informed about his decisions. They are trying to provide a clean and
healthy environment by providing less polluted air in Australia (Duckett, & Willcox, 2015).
Thus, to successfully handle the program, the team members along with the leader need to
understand the basic needs to fulfil the program successfully like observing other programs
and modules in order to maintain such a great idea along with innovation (Nawaz & Reddy,
2013).
Therefore, to increase the level of success, a leader needs to adapt a few things such
as willingness to adapt many new things including ready to accept other people’s knowledge
as well as their individual decisions. There was a lack of observation which proves that he
takes pride in his own work without even debating with the other subordinates. Alex lacked
to embrace the adaptability as well as accepting other employees’ decisions and set of mind
towards investing in a new consultancy.
Less occupied with a prosperous future along with little vision.

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Most of the people always keep a track towards a definite successful future and has
their individual vision for their respective organisation, company, system or even
coordinating in a program (Eromafuru, 2013). A leader could see the future of the
organisation and could visualise their stable condition in the upcoming future (Noe et al.,
2017). The leader may assure the focus on the first things and the attention will be provided
to the essential aspects that a leader may wish to recognise. A vision emerges from the past,
always addresses the upcoming future and also deals with the present situation that may give
rise to the emerging profits and growth of the organization (Amuna, Al Shobaki & Naser,
2017).
The program was related to the people of Australia who needed clean air, and all the
cities need a healthy environment to live peacefully especially in the mining areas and metro
areas. The idea was to provide a hygienic and healthy environment to all the people and so it
needs much planning, investment, keen observation and a vision to execute such a program
successfully and efficiently (Lundvall, 2016). Therefore, if a leader is investing such a
considerable amount and wants good from every aspect, should have made specific strategies
and methods to deliver such a plan. Alex lacked in most of the aspects and thus, that vision
just seemed like another project that does not matter much.
Lack of accountability:
In any workplace, if a leader lacks the proper understanding of accountability, then
the company is soon going to meet its doom and may definitely run into losses. It gives rise
to the ineffective implementation of leadership skills and separate mindsets (Busuioc &
Lodge, 2016). A sense of confusion, as well as dysfunction, may occur while working in an
organisation and that may threaten the organisation as well as may affect the organization’s
culture severely (Michael, Storey & Thomas, 2017). Therefore, specific measures should be

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taken in order to recover the situations from the degrading time-period (Babich &
Mityuchenko, 2016). The desired conclusions may give rise to a happier and adequate work-
place. Alex has taken every responsibility upon himself as well as he was not willing enough
to ask about the investment plans with the other employees and therefore, a bitter conflict has
risen among the leader and his followers. They are equally engaged with this campaign and
so it is their right to ask queries and questions about his individual decisions which should
have been focused on the betterment. In this way, other organizations get chance to rise
above as competitors in this race of helping the people (Noe et al., 2017).
Lack of communication skills:
As per the scenario is concerned, there is a lack of communication with the board of
commissioner along with the Chief Executive Officer who deliberately imposes his decision
upon them. Somehow, he did try to communicate with his employees and tried to sort out the
essential decisions by himself. Debra has successfully recognised the loss where Alex has
invested such a considerable amount which she feels, they could have taken the quarter and
could manage to set the module for the betterment of the society and the rest of the
population of Australia (Lundvall, 2016). Alex should have submitted some useful samples in
order to take some essential decisions along with the other subordinates who have the right to
provide any adequate points regarding the growth of the campaign. Therefore, a leader need
to motivate their employees and other board of commissioners in order to enhance the project
and to support the program in equal terms and lastly, they can successfully decide about the
issues, methods, strategies, and other problems that can arise if the plan does not work and
can be shifted to the next plan (Kanki, 2019).
Therefore, disturbance in communication not only can harm the organisation but also
the program that was held with such a thought (Cetin, Demirciftci & Bilgihan, 2016). In this

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way, it may negatively lead the employees and low morals are quite common in such an
aspect. The interpersonal relationships may get hampered and can damage the innovative idea
to provide fresh air to the people.
Implementing leadership theories for the betterment:
There are essential leadership theories that could be effective towards improving the
situation, and it can effectively serve the program by allowing each and every board of
commissioners to invest their ideas and decisions respectively and simultaneously:
The Great Man Theory of leadership:
There is an essential requirement in order to dissolve critical matters so a leader must
emerge such a personality so that the subordinates can understand that person and could
acknowledge his decisions (Amanchukwu, Stanley & Ololube, 2015). The grand man theory
of leadership has been defined as some individuals are born with some essential qualities as
well as attributes that may set them apart from other individuals (Sethuraman & Suresh,
2014). These features are effectively responsible in order to emerge as a powerful position
among all other people (Storey, 2016). A leader is that person who will lead his followers and
the followers will admire and listen to their decisions adequately and a leader will go against
any barriers in order to reach the desired goal or achievement (Early, 2017).
Alex should change the process of thinking and should learn the essential qualities in
order to achieve success effectively (Lundvall, 2016). The board of commissioners needs a
leader who engages them in this quality of work by allowing them to present their ideas and
thoughts (Bryman, 2013).

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The Behavioural Theory of Leadership:
The behavioural theory of leadership is defined as the capability that can be well-
informed and well-cultured than being inherent (Sethuraman & Suresh, 2014). This theory is
referred to as the desired principle in which behaviours can be rectified and can be trained in
any manner. It provides an appropriate response to a particular stimulus (Amanchukwu,
Stanley & Ololube, 2015).
Therefore, initiating the program, a leader needs to be well-informed and have to be
equally engaged with other activities as well (Early, 2017). They are set upon such active
principles which may lead the program in a new height. Alex can be highly educated but he
needs to be well-informed about several other aspects that may cause a rise in the number of
profits (Lundvall, 2016).
Implementing the strategies in the organisation:
Improvement in communication skills with other employees:
The main element that needs to be improved based on this scenario is communication
skills. There are various ways to connect with the subordinates and it is equally important to
understand the body language of the people so that the process of communicating can be
proven to be effective (Kanki, 2019). Therefore, providing chances to the subordinates as
well as to the other employees will incur different kinds of knowledge, ideas, thoughts, issues
and solving the problems (Cetin, Demirciftci & Bilgihan, 2016). Healthy communication is
required among all the employees along with the leaders which may also give rise to
positivity, adequate work culture and efficient employees. Motivation and inspiration are
equally needed so that the employees may feel free to approach the leaders with different
kinds of knowledge.
Coordination and cooperation:

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Appropriate coordination and cooperation is required, which will only happen if the
leaders provide enough opportunities to the subordinates regarding any confidential matter or
in any process of decision-making. Therefore, Alex should also allow the board of
commissioners to engage in their investment plans and implementing strategies in any
program (Lundvall, 2016). Proper coordination of all the workers are required to execute the
plan effectively and thus, each and every person should donate their ideas for the sake of the
people of Australia.
Effective decision-making, along with the subordinates:
Decision-making is an essential process where every worker should engage
themselves and be a part of any small or big project (Amuna, Al Shobaki & Naser, 2017).
The health program is essential, so without having emotional conflicts, they should
communicate with the leaders so that they can understand the matters appropriately (Goetsch
& Davis, 2014). While making such decisions, it essential to incorporate as many ideas as
possible and it can improve the situations appropriately (Uçaktürk, & Villard, 2013). The
plans can be progressed in a proper order and can shed light on the desired features like
planning about the written work for the module, preparing strategies to overcome competition
and unnecessary investments in inappropriate consultancies (Griffin, 2013).

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Conclusion
Therefore, concluding the essay, there is a thin line of several issues attached to the
health program campaign, which could be reduced like Alex should allow others to provide
their ideas as well as thoughts. In this way, it shows that they are also a part of the system but
somehow, they feel it is foolish to engage another Innovation program which does not even
know how to write it correctly. Thus, they should first discuss and then find such
organisations and investigate about them before investing time and money. Hence, the board
of commissioners are right in their ways because they know it is equally important to know
about the program, then one should invest their essential capital. Alex did not bother to
inform them because he knew Rodgers for a long time so he trusted him with his work. There
was a lack of knowledge to get to know about a person appropriately and then, and he should
have attended a meeting to clarify the essential things along with the other decisions. Every
member is equally important in an organisation because they were delivering their duties.
Thus, implementing a conference or a meeting or even mailing the subordinates about a new
plan or innovation can make things easier and it is equally important to highlight some
decisions that the CEO has decided to take over and it may not increase any further conflicts.
Nevertheless, education plays an active role which may help the members to understand that
which point is essential and which is not and that may summarise the inner conflicts and the
program can be successfully coordinated in order to rise above in profits in the upcoming
future. Therefore, thinking such more significant aspects of providing clean air should have
gathered more cooperation, coordination and a willingness to deliver the project along with
the board of commissioners successfully.