Samsung Culture and Readiness Survey for Evidence-Based Practice

This report presents an analysis of a Samsung culture and readiness survey, assessing the company's organizational culture and its preparedness for evidence-based practice (EBP) implementation. The survey highlights Samsung's strengths, including open communication, transparent leadership, strong teamwork, and a focus on customer satisfaction and employee incentives. The analysis delves into the survey results, providing a rationale for the high scores in areas such as open communication among workers, trust in management, and employee empowerment, as well as discussing the importance of these aspects for organizational success. Furthermore, the report examines how to integrate clinical inquiry within the organization, offering strategies to strengthen any weaker areas and promote continuous improvement. The report concludes by emphasizing the importance of service delivery and customer satisfaction as a major focus area of the organization.

Running head: SAMSUNG CULTURE AND READINESS SURVEY 1
Samsung culture and readiness survey
Student’s Name
Institution

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Samsung Culture and Readiness Survey
Rationale: To assess the culture and readiness of the Samsung company
The survey registered the highest scores in the following questions
Survey test
1. Communication among workers is too open. (1,2,3,4,5)
2. I can trust the management with the product quality (1,2,3,4,5)
3. The forms of leadership are open and trusted (1,2,3,4,5)
4. Workers are free to interact with the clients (1,2,3,4,5)
5. The customers are given priority in the service quality(1,2,3,4,5)
6. Employment process is too open and transparent(1,2,3,4,5)
7. Workers are well organized in team (1,2,3,4,5)
8. Team-spirit is high workers are willing to work (1,2,3,4,5)
Analysis of the survey
The survey indicated that Samsung organization culture is among the best in the
world. The openness in the management and leadership system is emulative. The
organization has embraced teamwork as one of the culture to encourage. Workers are
organized on groups off ten individuals who have precise roles in managing the company
through suggesting the appropriate actions to be deployed. The ideas has encouraged even the
lowest employee to feel incorporated in the management (Leighton & Foisy-Doll,2016).
Additionally, the members interact though team building events where the management are
free to associate with the employees. This openness in the management and leadership has
encourages the members to become creative and better problem-resolution individuals.
Additionally, the organization employees workers on merit based on their area of
specialization. Employment and recruitment is often open and clear. The process involves the
advertisement of the different job positions with the respective qualifications. After the

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interviews and recruitment, the candidates are taken through a training course that prepares
them for the work. In the training, candidates are taught and inducted through the company
culture and expectations on their various positions.
The organization has incentive program for the employees. The organization caters
for the medical bills of the workers through a medical cover. Moreover, the organization
encourages the workers to access some loan services promote personal development (Shafiq
& Soratana, 2020). The employees are also give a leave allowance in addition to other
incentives. Service delivery and customer satisfaction is the major focus area of the
organization. Employees are guided on how to handle the customers with respect and dignity
to win the market trust. The openness in the service delivery has promoted quality
production of services and goods in the organization.

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References
Leighton, K., & Foisy-Doll, C. (2016). Development and Use of the Simulation Culture
Organizational Readiness Survey (SCORS).
Shafiq, M., & Soratana, K. (2020). Lean readiness assessment model–a tool for Humanitarian
Organizations' social and economic sustainability. Journal of Humanitarian Logistics
and Supply Chain Management.