Organizational Development and Change: Focus Construction Report

This report examines organizational change within Focus Construction, a New Zealand-based construction company. It begins by outlining the company's background, including its founding in 1999 and its specialization in various construction sectors. The report identifies organizational development issues through interviews with current and former employees and the company founder. It then applies organizational theory to address issues such as labor shortages and material supply problems. The report delves into system theory, exploring input, output, transformation processes, and feedback mechanisms within the company. Furthermore, it analyzes change theory, discussing its six stages and its application to Focus Construction. The conclusion summarizes the findings, emphasizing the importance of various theories for organizational success, and provides recommendations for improvement, such as addressing labor shortages and implementing backup plans.

Running head: Effective Organization
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Contents
Introduction................................................................................................................................3
Focus Construction....................................................................................................................3
Organizational Developing Issue...............................................................................................4
System Theory............................................................................................................................5
Input.......................................................................................................................................5
Output....................................................................................................................................5
Transformation process.........................................................................................................6
Feedback................................................................................................................................6
Change Theory...........................................................................................................................6
Conclusion..................................................................................................................................7
Recommendation.......................................................................................................................8
References................................................................................................................................10

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Introduction
The report aim is to elaborating and bringing the light on the core concept of the
organizational change, how it works, diverse workings that are critical for the implementation
of change within the company. In this report the case study on Focus Construction, in which
Organizational development issue will be elaborated and diagnosed through the interview and
also been critically evaluate the Organization Development theory. The interview will help in
elaborating the issues and will also help in finding the problems that the company faces in the
recent years that will be measured through theories. Furthermore, system theory will be
applied to the OD issue to determine the factors which are relevant to the change
management. In the end of this report the Conclusion and recommendation will be discussed.
The theory will define all the theories and also will provides the issues and how these issues
can be resolved through this theory.
Focus Construction
Focus Construction is a New Zealand based organization which was founded in the year
1999. The company soon has been known for its quality of work and it is one of the repudiate
companies of the New Zealand. The company has its unique features and technologies. The
company has various skilled labors from all over the world and various architects whose
work is famous in all over the world. The organization has established itself in the NZ
construction industry and consists of four specialized companies under Focus Construction
Group. The company offers the complete package of construction which includes from the
general maintenance, new office, retail outfit and refurbishments. The company has the team
of professionals that are experienced enough to bring the customer vision into reality. The
four specialized companies are Focus Constructions Ltd, Focus Interiors Ltd, Focus
Remediation Ltd and Focus Reinstatements Ltd. The company has able to maintain what its
name suggests. The company main objective is to work hard to deliver the unique vision of
their clients. The company has the main focus is on quality that should be on the top level
from the start level to the completion of the project. The team of building construction has the
main focus that has the main specialization in the commercial and industrial projects. The
retail outfits of the company is the leader in the field as it has the substantial and the varied
category that includes large corporate, major banks,, retail outlets, educational institutions
and medical. The team of remediation had been geared for seismic strengthening and does

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also the repair and recladding works of the leaky buildings. The company has the long
experience in the government and the commercial sectors. The team of resettlements ltd has
the specialization in both exterior and interior repairing of buildings to the original condition.
The company repairs which has caused damage either by fire, insure related or the water
(Focus Construction, 2019).
Organizational Developing Issue
The theory of organization refers to the correlated concepts, which explains the behavior of
an individual, groups or it can be subgroups that have the interaction with each other for
performing the activities that have the intend to accomplish the common goal.
The organization theory is the study of social relationship in the organization between the
individuals along with the actions of these individuals on the whole organization.
The theory of organization also studies the effect the environment of business from both
internally and externally for example legal, political, cultural, etc which has the effect on the
organization.
Focus construction has various issues regarding the organization which has been found with
the interviews of various ex and current employees of the company. The founder of the
company has also given the interview about the effects of external and internal environment
on the organization.
For the success of the company the organization theory plays an important role as from this
theory the company can take helps ion organizing their structures in the organization.
The issue with the company arises when there is the shortage of skilled labor in that case the
company lacks in the quality of work that promises by the company to the client where the
role of organization theory appears because the company has to prepare with these types of
situations and every labor or employee has been clearly stated their responsibilities and how
to work when there is a shortage of work. The theory of scientific management that improves
the efficiency of the employee can be implemented.
The other issues the company face is shortage of raw materials which becomes the big issue
and that effects is that the work is not being timely delivered which costs enough to the
company and also to the reputation of the company. Therefore the organization structure
should been organized in a proper way so that these types of problem can be solved in a
timely manner. The theory Administrative can be applied in these type of issues in which the

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concept of departmentalization had been that can help the organization for resolving the
problem in a better way.
The inadequate planning is a very common issue that in every organization which covers the
financial, operational, and marketing and construction business for this the company can
apply the classical theory which works on the accounting. It emphasizes on correcting errors
and correct those when once it has been committed (Mullan, Smith, Sainsbury, Allom,
Paterson, & Lopez, 2015).
System Theory
The system theory is the theory which speaks about the interdisciplinary about the nature of
complex of work in the system, science and society and the framework by which one has to
investigate and have describe the group of objects which in the group can provide better
results.
The approach of system theory has the basis on the principles of fundamental which includes
all types of human problems that together can be treated in a rational manner (Dew,&
Sarasvathy, 2016).
Input
The system theory deals with internal of organization how much the strenghth of the
employees like the company has 1000 labours working and 10 departments in which every
department has 7-10 employees including managers. The ever department has the work with
other department like one is purchase, dispatch, legal and sale departments which has been
worked in a chain way. Thus the company has required managing the chain in accordance
with theory to get successful. Every successful business uses this theory in their organization
(Kim, Koo, Kim, Hong, & Park, 2015).
Output
The information that has been produced by a system is called output and these are called the
results in the context of System theory what we have input in the system. Therefore output
becomes important that finds how much valuable work you had done. The focus construction
has the main objective that what customers had vision that get into the reality and it is only
possible when the output will come in a better way (Laland, Matthews & Feldman, 2016).
Transformation process
The process of transformation is described when there is change in the behavior that intends
the change the outcomes that are desired or alter that outcome. The company’s employees or

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individuals can go through this process of transformation which deals not only with their
intellect but also with overall persona. The process of transformation is not just for the
individuals but the organizations can also go with this process. Focus Construction has to use
this theory in their process to get the better altered results (Schilke, Levine, Kacperczyk, &
Zucker, 2019).
Feedback
The system of feedback is a concept of the systemic theory in which the company can find
the loop in the system or organization. There are two types of feedbacks one is positive
feedback and one is negative feedback. The feedback system can provide the information
about the success or identify the problems which are necessary for the organizations like
Focus Construction. They can identify and resolve this problem to grow their business
(Tserng, Chen, & Quyen Tran, 2015).
Change Theory
The change theory is comprehensive description and illustrates that when and how a desired
change can be expected to be done in a particular situation. The theory fills out the missing
muddle that is what between the program and the desired goals. For example rather than
building a long bridge to cross the river one can build boat instead to reach the desired goal.
The theory of change can be said a special type of methodology that is used for planning,
evaluation and participation (Martinko, 2018).
The theory of change is mostly used by the companies, government sectors and the nonprofit
organizations for the promotion of social change and philanthropy. The companies make their
goals in accordance with this theory and this theory helps the organizations to make their
long term goals. The organization just has to follow some simple steps to muddle the gap.
Mostly successful companies sue this theory in their organization to achieve the desired goals
(Mok, Shen, & Yang, 2015).
The theory of change identifies the initiate trough their six stages that are:-
 The Focus construction can identify their long term goals
 It is required for the organization that it provides mapping and connects the
preconditions or requirements which are necessary for achieving the desired goal and
they must explain why these preconditions are necessary for the organization.
 The basic assumption about the context shall require to identify

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 The interventions shall be identified so that the initiative can perform for creating the
desired goals
 The indicators shall been developed for measuring the outcomes for assessing the
performance of their initiatives for creating a desired change.
 The narrative should been written for explaining the logic of your initiative (Soda &
Furlotti, 2017).
The company can take these initiatives and implement as above that can removes the missing
muddle between the programs and what the goals company has set. The theory of change is
best for the construction organizations where there is the road map for everything and can
this can bring change in the organization. The company can transform from the theory of
change and it can complete the targets or goals that have been set in an effective manner
(Kurtessis, Eisenberger, Ford, Buffardi, Stewart, & Adis, 2017).
Conclusion
It can be said that the Focus Construction is a well repudiated company and it is among the
top companies of the country in the construction business. It has been evaluated from the
report that the companies like focus construction face various issues in the business from both
internally and externally and therefore various theories has been suggested that can help the
company in resolving these issues. The organization theory which explained that how
organization can be managed and how these issues what the organization is facing can be
resolved through parts of this theory. The system in which it explains what the input of the
company is and the results come is the output. The process of transformation that how it can
be altered the desired goals and the feedback system in the company that helps the company
to identify the problems. The change theory which explains that how change can be come by
thinking in a way or doing a task in another way. In this report it has been explained the six
steps that how the company can implement this in their organization. It has been concluded
that the company can use the various theories explained in the report for the success and
growth of the organization.
Recommendation
The Focus solution has various issues that are need to be resolved for becoming the best
company in construction in the world. There are various recommendations are provided to the
company for resolving these issues that are:-

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 The company can use the backup for the problem of skilled labor shortage. the
company can identify the problems like this and manage the backup team or the other
team shall been trained to resolved these types of problems when comes. It helps the
company that they will not been dependent on other workers and that will helps in
building the trust of customers among them.
 The company can organize the cultural or social programs for the employees where
employees shall each other and communicate so that relationship among individuals
becomes better and it will help the organization to grow in a better way.
 The communication shall been make better in the organization for the better
coordination among the individuals of the company.
 The company must focus on the issues that has arise from these theories mentioned
above and shall make a team to resolve these issues from the help of these theories.
 The company shall use the latest technologies
 The company should become dynamic and been aware with the change in the market
that can be done through innovative ideas and with the new innovation in the
technologies. This will make the company different from other as with the companies
unique technology helps the company to become succeed in the market.
 The company can manage the work in shifts so that extra load from employees can be
taken of.
 The company can provide extra remuneration, perks, and bonuses for extra work or
for then overtime of the work of the employee. The employees will feel happy and
they will work as family and that will not only benefit the employee but also to the
company as the there will be more outcome than before. It will save a lot of cost of
hiring other labor.
 The company can outsource some of their in which they are lacking that can help the
company in a better way and that will not only benefit the company but also to the
organization.
 Focus construction can increase their vendors in case of shortage of raw material can
demand from other suppliers that will help the company to work in soothing manner.

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Work With Focus (2019). FOCUS. Retrieved from: https://workwithfocus.com/construction/
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(2017). Perceived organizational support: A meta-analytic evaluation of organizational
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Soda, G., & Furlotti, M. (2017). Bringing tasks back in: An organizational theory of resource
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Martinko, M. (2018). Attribution theory: An organizational perspective. London: Routledge.
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Tserng, H. P., Ngo, T. L., Chen, P. C., & Quyen Tran, L. (2015). A grey system theory‐based
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Kim, J., Koo, C., Kim, C. J., Hong, T., & Park, H. S. (2015). Integrated CO2, cost, and
schedule management system for building construction projects using the earned value
management theory. Journal of Cleaner Production, 103, 275-285.
Mok, K. Y., Shen, G. Q., & Yang, J. (2015). Stakeholder management studies in mega
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