Organizational Research Report: Goals, Analysis, Risk Management, SWOT

This report provides a comprehensive analysis of the organization 'Ray of Hope,' focusing on its mission, goals, and strategic planning. It outlines both strategic and operational goals, emphasizing the organization's commitment to supporting disadvantaged groups, including low-income individuals, immigrants, and youths facing various challenges. The report details personalized plans for rehabilitation, mental health support, and education, as well as operational goals involving life skills development, counseling, and free treatment programs. The analysis includes a discussion of risk management, mission drift/creep, and incorporates SWOT and PESTD analyses to provide a holistic view of the organization's environment. The report is based on a student assignment, offering a practical compilation of information to prepare for a needs analysis, as per the assignment brief's requirements.

3. Goals
a. Goals that match up to the mission/vision/values:
The goal of the organization ray of Hope is to provide love, care, empathy
as well as assistance to the disadvantage group in the country of Canada. The
organization “Ray of Hope” also extend its helping hands to the marginalized
communities, people who are the minimum wage earners, as well as low-income
groups, as well as immigrants from other countries, who have come to Canada
with the hope of earning a better living (Ray of Hope., 2020). The goal of the
organization also encompasses, youth justice. More, specifically, it can be stated
that one of the main objective of the organization is to provide proper education to
disadvantaged youths. This include educating youths from the immigrant
communities as well as the low-in-come group. Along with this, this organization
also aim to educate youths who are accused of the juvenile offenses and had not
received any chances or opportunities of education during their trials.
List both strategic and operational goals:
The strategic as well as operational goals of the organization are
Strategic Goals:
Formulation of the personalized plans for each of the various disadvantaged group. This
personalized plan will involve planning regarding the rehabilitation of the youths suffering from
depression and also people from the immigrant communities who have lost their jobs and

suffering from anxiety disorder due to joblessness. The strategic planning will also involve
arrangement of the psychotherapy for the section of the disadvantaged people, either from
Canadian origin, or from the immigrant communities, who are suffering from any mental health
problems, due to domestic violence, or social violence like bullying. Again, the strategic plans or
goals also include the rehabilitation of children as well as teen-agers who are the victims sexual
harassment. The organization Ray of Hope also formulates strategic rehabilitation plan for
people from low-income group, who have become drug addict due to the losing jobs as well as
motivation from family to be established in life. Further the strategic goals of the organization
Ray of Hope also involves ‘Knowledge and Care’ campaign which are the part of the
rehabilitation plan of the children who are the victims of sexual harassment(Ray of Hope., 2020).
Operational goals:
Helping the disadvantaged groups to develop life skills through their live as well as
online campaigns. Forming on-site school and providing education to youths who are accused of
the juvenile offenses. Arranging counselling for the disadvantaged groups, including the youths
from the low-income groups who are suffering from depression. More specifically the
operational goals involve ’Bring back to live’ programs. Under the ’Bring back to live’ programs
counselling, basic treatment for physical illness, engagement programs are arranged for youths
who were the victims of bullying, youths who have lost their jobs, youths who have become drug
addicted. The program is arranged both online as well as offline mode. This program also served
older adults. However, youths as well as older adults from several disadvantage groups, who are
suffering from severe mental trauma, can join the offline programs only (Ray of Hope., 2020).
Apart from that, the operational goals also encompasses free treatment for people belonging to

low-income groups, minimum wage earners as well as other disadvantaged groups and suffering
from HIV,TB, or other dreadful diseases.

Reference:
Ray of Hope. (2020). Mission, History, and Leadership | Ray of Hope. Retrieved 18 February
2020, from https://www.rayofhope.net/about-us/mission-history-leadership/

Bibliography:
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Riches, G., & Tarasuk, V. (2014). Canada: Thirty years of food charity and public policy neglect.
In First world hunger revisited (pp. 42-56). Palgrave Macmillan, London.
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