Organizational Management Analysis of JB Hi-Fi: A Comprehensive Report

This report provides a comprehensive analysis of JB Hi-Fi's organizational management. It begins with an introduction and then delves into the company's purpose, mission, and profit orientation. The report then examines JB Hi-Fi's general external environment, including socio-cultural, economic, and technological factors, as well as the impact of legal aspects. Furthermore, it explores the company's CSR policies, ethics, and organizational culture. The report concludes with recommendations and a conclusion based on the analysis. The study utilizes academic references to support the findings and provides a well-structured overview of JB Hi-Fi's operational strategies and external influences.

Running head: JB HI-FI’S ORGANIZATIONAL MANAGEMENT
JB Hi-Fi’s Organizational Management
Name of the Student
Name of the University
Author’s Note

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Table of Contents
1. Introduction …………………………………………………………………………….. 1
2. Organization Purpose, Mission, profit Organization ………………………………….... 2
2.1. Purpose Analysis JB HI-FI ………………………..……………………………... 3
2.2. Mission Analysis JB HI-FI …………………………………………………….... 3
2.3. Analysis of JB HI-FI Profit Orientation ……………………………………….... 4
3. General External Environment Analysis…………….………………………………… 5
3.1. JB HI-FI’s General External Environment ............................................................ 5
3.2. Impact of X factor on JB HI-FI in 2016/2017 ………………………………….... 6
4. CSR Policies and Ethics Consideration ……………………………………………….... 7
5. JB HI-FI’s Organizational Culture ……………………………………………………...7
6. Recommendation and Conclusion ……………………………………………………… 8
7. References ……………………………………………………………..……………….. 9

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3. General External Environment Analysis
External environment in respect to any organization are those situations, factors, forces
and conditions exists beyond the limits of organization and have the capabilities to considerably
alter the organization’s performance in a specific market. Robbins et al (2016, p. 34) in their
book “Management – The Essentials 3e” have sub-divided the external environment into two
parts namely specific external environment and general external environment. As stated by
the author, “The general environment consists of the broad sociocultural, technological,
economic, political/ legal and global conditions in the society in which the organisation
operates”. Specific environment on the other hand is composed of the stakeholders of the
organisation with whom it has direct interaction. Any change in specific external environment
results into immediate alteration in the organisation (Robbins et al 2016, p. 37). Robbins et al
(2016, p.34) further linked both types of external environment by stating that change in general
external environment influences specific external environment.
3.1. JB HI-FI’s General External Environment
The founders of JB HI-FI had established the company as a electronic retail store in 2002.
The company later entered the online e-commerce market after expanding their business around
the Australia (Jb hi-fi Company 2017). The general external environment of the company is as
follows.
Socio-cultural
JB HI-FI is operates in the retail sector selling electronic good in the Australian market.
Hence, it requires the cultural aspect of the society to be technologically advanced to gain profit
out of it. Technology on the other hand is an integral part of material culture of a society.

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Australian society has adopted the technological advancement as ti is evidenced from its
extensive use of advanced technological products. Every age group of the Australian society uses
some kind of electronic products in their daily lives. Furthermore, the country is a center of
international students. These factors of Australian society will help JB HI-FI to expand in the
market.
Political
Stability in the Australian government is evidenced except the time of federal election,
when the private sectors face turmoil on the grounds of employment. The capitalistic government
in Australia further favors the industrial growth.
Economic
Australian GDP for 2016 when adjusting by purchasing power parity is US$44414
(Tradingeconomics.com. 2017). It means that the purchasing power of the Australian population
is considerably high, which creates appropriate market for the electronics business to grow.
Technological
Australia has attained its advancement in technological aspects, which facilitates the
industrial growth. Every part of the country is well connected with advanced mode of
transportation.
3.2. Impact of legal factor on JB HI-FI in 2016/2017
As identified by Tucker (2017) in a business report, the government announced data
retention for all the inbound and outbound call, messages, emails or what so ever utilized on the
technological grounds. In other words, every phone calls, messages and emails within the

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boundaries of Australia from October 2015 had been tracked by the government to protect the
country against the organized crimes or terrorism. However, the extension of this implemented
scheme is not transparent to the public of business organization leading them to doubt about the
privacy of their data. The organizations are no more secure in keeping their business data a secret
and are in constant insecurity of data theft.

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Reference
Auzair, S., 2011, The effect of business strategy and external environment on management
control systems: a study of Malaysian hotels - International Journal of Business and
Social Science, 2(13).
Bryson, J.M., 2011, Strategic planning for public and nonprofit organizations: A guide to
strengthening and sustaining organizational achievement (Vol. 1). John Wiley & Sons.
Crane, A. & Matten, D., 2016, Business ethics: Managing corporate citizenship and
sustainability in the age of globalization - Oxford University Press.
Dam, L. & Scholtens, B., 2013, Ownership concentration and CSR policy of European
multinational enterprises - Journal of Business Ethics, 118(1), pp.117-126.
Dauber, D., Fink, G. & Yolles, M., 2012. A configuration model of organizational culture. Sage
Open, 2(1), p.2158244012441482.
Jb hi-fi Company 2017. JB Hi-Fi | JB Hi-Fi - Australia's Largest Home Entertainment Retailer,
retrieved 23 Nov. 2017 https://www.jbhifi.com.au/
Robbins, SP, DeCenzo, D, Coulter, M & Wood, M 2016, Management – The Essentials 3e,
Pearson Australia Group Pty. Ltd., Melbourne.
Tradingeconomics.com. 2017. Australia GDP per capita PP 1990-2017 Data Chart Calendar.
[online] Available at: https://tradingeconomics.com/australia/gdp-per-capita-ppp [Accessed 25
Nov. 2017].

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Tucker, H. 2017. Australia's 3 biggest technology challenges. [online] Business Insider
Australia. Retrieved 25 Nov. 2017 at: https://www.businessinsider.com.au/australias-3-
biggest-technology-challenges-2016-5