Dissertation: Organizational Learning & Sustainability in Construction

This dissertation investigates the significance of organizational learning and sustainability within the construction industry, particularly focusing on the UK context. The research explores the impact of organizational learning on project performance and long-term sustainability, emphasizing the need for sustainable change. The dissertation employs a mixed-methods approach, including literature reviews, qualitative and quantitative research methods, and data analysis through questionnaires and thematic analysis. The study examines challenges faced by the construction industry, analyzes the role of organizational learning in sustainable development, and offers recommendations for improvement. The findings highlight the importance of creating, transferring, and retaining knowledge within construction companies to enhance performance and achieve sustainable competitive advantages. The research aims to provide insights for construction companies to improve their practices and contribute to the sustainability of the industry.

Dissertation

ABSTRACT
Organisation learning introduces as an effective process that involves applying
knowledge or skills for a motive and learning from the outcome. Sustainability occurs after an
enterprise has made significant modifications to enhance performance. Main purpose of
conducting this dissertation is to find out importance of organizational learning and sustainability
in construction industry. For doing research over such topic, different number of activities have
been done by researcher. Firstly, aims and objectives have been created with the support of
research topic. Secondly, literature review have been completed by using different number of
books, articles, publication research etc. Research methodology is another section which have
been done with the use of qualitative and quantitative research methods, data collection sources
i.e. primary and secondary etc. Thus, all these are useful methods which helped researcher by
providing them accurate and reliable information about the significance of organisation learning
and sustainability within construction industry. Data analysis and interpretation is another
activity which have been done with the use questionnaire and thematic analysis. Conclusion and
recommendation is last activity of dissertation and in this section results or outputs is gained by
researcher by achieving each objective of study.

Table of Contents
Title: “Organizational learning and sustainability in construction industry.”.................................1
CHAPTER 1: INTRODUCTION....................................................................................................1
1.0 Introduction...........................................................................................................................1
1.1 Rationale...............................................................................................................................2
1.2 Research Aim........................................................................................................................2
1.3 Research objectives...............................................................................................................3
1.3 Research Questions...............................................................................................................3
1.4 Structure of report.................................................................................................................4
CHAPTER 2: LITERATURE REVIEW.........................................................................................7
2.0 Literature review...................................................................................................................7
2.1 Introduction to the Concept of organizational Learning and Sustainability.........................8
2.2 Role of organisational learning tools in construction industry and sustainability................9
2.3 Organisational maturity.......................................................................................................12
2.4 Theories of organizational Learning and Sustainability in construction industry..............13
2.5 Issues faced due to lack of organizational learning and sustainability in construction
industry......................................................................................................................................14
2.6 Summary.............................................................................................................................15
CHAPTER 3: RESEARCH METHODOLOGY...........................................................................16
3.0 Research Methodology........................................................................................................16
3.1 Scope of chapter..................................................................................................................17
3.2 Research design ..................................................................................................................17
3.3 Data collection methods......................................................................................................18
3.4 Data types............................................................................................................................19
3.5 Data collection tools and techniques...................................................................................19
3.6 Summary.............................................................................................................................20
CHAPTER 4: DATA ANALYSIS................................................................................................20
4.0 Data Analysis......................................................................................................................20
4.1 Analysis method..................................................................................................................21

4.2 Results.................................................................................................................................21
4.3 Descriptive Analysis...........................................................................................................47
4.4 Relating the research finds to the research objectives........................................................47
Importance of organisational learning and sustainability for organisations executing under
construction industry.................................................................................................................47
Different ways which can help to improve organisational learning and sustainability for
organisations in construction industry......................................................................................48
Issues faced due to lack of organizational learning and sustainability in construction industry
...................................................................................................................................................48
4.5 Summary.............................................................................................................................49
CHAPTER 5: CONCLUSION AND RECOMMENDADTION..................................................49
5.0 Major outcomes/findings....................................................................................................49
5.1 Conclusion...........................................................................................................................49
5.2 Implications.........................................................................................................................50
5.3 Limitations..........................................................................................................................51
REFERENCES..............................................................................................................................52
.......................................................................................................................................................55

ACKNOWLEDGEMENT
I would like to express my thanks of my seniors who gave me the golden chance to
perform this wonderful dissertation over broad topic i.e. the I would like to acknowledge each
and every person who played an important role in accomplishment of my dissertation activities.
First of all, my parents, friends, who helped me with more love. Without you, I am not able to
reached this current level of success.

Title: “Organizational learning and sustainability in construction industry.”
CHAPTER 1: INTRODUCTION
1.0 Introduction
Organisational learning refers to a process of improving performance of business. In
context with construction management, as the projects that undertaken by companies dealing in
same sector, have strong social and environmental impact. So, there is high requirement of
sustainable change within construction industry and ability of organisation for coping with same,
that can only be possible via organisational learning (Wilson, 2015). With this assistance, for
maintaining the long-term sustainable competitive advantage, it is essential for construction
industries to implement strategy, based on organisation learning for improving performance. It
includes creating, transferring and retaining knowledge to provide benefit to people, for
enhancing their performance. The main objective of present dissertation is to understand how
organisational learning help people that are working on an existing construction project, in
completing future projects more successfully. This would include a chain of events, under which
a project team can get a mechanism to embed their knowledge into company, that aid future team
to work on new project in sustainable manner. To make investigation on chosen topic, various
theoretical perspectives under literature part on current state of knowledge is being summarised.
It also outlines some main methodologies that are adopted by researchers for preliminary
findings about organisational learning and rest of the section, by developing a systematic
framework for sustainable project delivery.
1.1 Rationale
One of the main reason behind undertaking research activities is to evaluate the
importance of organisation learning and sustainability within the organisation for executing
business in construction company. By this investigator will collect applicable information for
investigation subject with the motive of increasing their skills and knowledge. This will aid
researcher in taking right judgement at the end of the study and also help them in accomplishing
reliable results (Amui and et. al., 2017). Along with this, it is also beneficial for business
organisation to attain growth and development in the market and established its agonistic brand
representation in construction industry. By undertaking this research, investigator will be achieve
better outcomes for future study. Along with this, it is crucial for researcher to finding the better
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and valuable outcomes that assist in implementing the investigation tasks in systematic manner
and also may accomplishing positive end outcomes within the research. In this regards, the major
responsibility of researcher is to measure or evaluate the reason behind set research topic which
is linked with the various factors present within the business organisation. Major aim behind
evaluating this investigation is to determine the actual importance of organisational learning as
well as sustainability while performing business activities within the construction industry.
Along with this, it also aid in finding the actual results at the end of the investigation which help
in proper winding up of project with desired outcomes.
Scope of research
In this regards, the scope of this research is wider because it provide vast information
about organizational learning and sustainability and its significance for company operate in
construction industry. As concept of organizational learning is related to receiving and increasing
amount of attention in constriction management as it directly improve overall performance of
company. In this regards, construction industry is refers to the high economic significance and
also has strong environmental and social impacts. As construction industry consider as a very
important for UK national economy. For surviving in market place organisational learning is
crucial as it help them in attaining sustainability within the industry. This research focus on
exploring the link between organisational learning and sustainability within the construction
industry. Mainly, UK national economy is believed to have low productivity and poor
performance. In this, organisational learning is implement by instruction industry with the aim of
improving organizational performance. This is the reason that research undertake this research as
it help in providing opportunities company in executing construction activities and also provide
opportunities in attaining sustainability at market place.
1.2 Research Aim
Entire research is based on aim i.e., to gain proper knowledge about research topic as
well as find solution of it. Mainly, it is considering as a major part of dissertation because it
provides a clear path and outline in which research activities can be undertaken. In this regards,
research aim is referring to the predetermined statement whose motive is to address issue that
investigators has to develop as well as implement clear and concise statement. This section
provide support to undertake research in right direction in order to reach out at potential and
reliable outcomes (Ford and Despeisse, 2016). Furthermore, it is also a significant section of
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whole research as it provides a clear aim in which investigation will be able to carry out a valid
decision. Therefore, it is crucial for investigator to set a clear and appropriate statement of
research aim because it improve the chances of completing entire project in systematic and
accurate way. For better understanding the main aim of this research is “To develop
understanding and identify importance of organisational learning and sustainability for the
organisations executing business under construction industry.”
1.3 Research objectives
 To determine the challenges faced by construction industry and their possible solutions.
This section of research plays crucial role in investigation of project as it helps
investigator to determine the major issues in which research will be undertaken. Along with this,
it also put impact on researcher and organisation both at wide level. Although, investigator is
answerable for clear objectives that provide support in finding better outcomes or solution. With
the assistance of this, positive and authentic information can easily be attained. Mainly, this
section is highly depending on the research aim through which investigator may amend the
possibilities of taking right decision that directly support in drawing a valid result (Chien, 2014).
In this context, objectives should be clear and concise so that investigator can easily gather
accurate information to draw a valid conclusion. It includes various variables that summarizing
the whole study and its activities as well. With the assistance of this, researcher identify the
statement and develop hypothesis to take right and effectual conclusion in research. In this
regards, research objectives are based in the two type of variables such as dependent and
independent. Both are effective aspects to completing the research activities in given period of
time. By this, researcher can easily find the better solution and draw a valid or accurate
conclusion that may increase the accuracy of the research in effective manner.
1.3 Research Questions
 To analyse the role of organisational learning in sustainable development of construction
industry.
It is crucial part of investigation in which investigator answer all the set questions in
effective way. As it supports them in undertaking the literature review that includes opinion of
various writers about specific research area and topic as well (Oyewobi, Windapo and Rotimi,
2015). Mainly, it is based on particular issue or concern on which investigator may undertake the
study in more effectual manner. It helps in attaining accurate data and also may help in
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completing the whole research in stipulate time frame. By using this section, investigator address
all the objectives set to completing research activities. Mainly it is valuable for section for
business organisation and investigator as well because by this, company get opportunities in
enhancing their activities and sustainability. It contacts on the performance of the organization
and its image at market place.
1.4 Structure of report
Every research includes specific structure in which its activities can be undertaken. As
this part of research play a critical part in determining the framework of whole research in which
researcher complete the investigation in stipulate time frame. Mainly, overall structure of
research project is based on different parts that may assist in determining the research issues. By
this, effective and appropriate results can be easily attained for future activities. Furthermore,
overall research is based on important of organisation learning and sustainability for the
organisations executing business under construction industry (Pedersen, Gwozdz and Hvass,
2018). As organisational learning and sustainability play a crucial role in developing growth of
the company at market place. This is the main reason that researcher undertake the study to find
out the better solution in most effective manner. By using systematic research structure,
investigator carry out the research in effectual way. The set structure of research can be
understood by following points: Chapter 1: Introduction: It is basic and most important section of research which define
overall activities related to the topic in order to find the better solution. Mainly, it
includes research aim, objectives, questions, rationale and many more that assist in
completing the whole research in systematic manner. It is well planned activity that may
assist in developing positive and valid results. Furthermore, it also includes various
aspects that includes at the time of implementing research task. By using this research,
researcher can perform their task and activities with the aim of accomplishing positive
and reliable outcomes for the future study (Tehseen and Ramayah, 2015). As per this
research topic, the main role of investigator is to determine the importance of
organisation learning and sustainability for business to improve their growth level at
market place. Thus, it can be stated that introduction chapter is one of the crucial role
evaluating the issues and also determine the ways to overcome from the issues in an
appropriate manner.
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 Chapter 2: Literature review: It includes views points of different authors on specific
research area and topic. By considering authors views researcher completed overall
research activities in effective manner and can take reliable decisions. Furthermore, it
includes various published materials such as books, journals, articles, conferences and so
on that can be use by investigator for gathering authentic information about selected
topic. Along with this, it also provides in-depth description to includes reliable
conclusion. Furthermore, it is detailed summary that is based on the previous study on
research area. By this, investigator gather theoretical base to determine the actual nature
of the research and its activities as well. Apart from this, it is based on the research
questions through which researcher determine the issues. In this, different elements are
included which help in exploring existing data, locate formative works, ascertain key
approaches towards the working activities towards the topic and also define the
relationship among published or previous studies. All these are contributing in analysing
the gap and conflict between old research (Golini, Kalchschmidt and Landoni, 2015). It
helps investigator in completing the research in given time frame. With the assistance of
literature review researcher will gain positive and better outcomes from entire. Chapter 3: Research methodology: This chapter is also considering as a crucial part
because within this investigator is responsible for using appropriate method for
conducting overall research activities. By this section, investigator investigate the how to
gather reliable information to determine the research issues present in the investigation.
Along with this, it is also a systematic structure in which different methods are there
through which investigator undertake research activities to gather valid and reliable
information about selected research topic. In this context, research design, data collection
techniques, data sources, research philosophy and many more (Wells, 2016). It is
important to select these in effective manner because they help in taking valuable
decisions while conducting entire research. For attaining the same, investigator needs to
choose best and suitable method while undertaking the study. By this, they can draw a
logical judgement and make entire research activities more successful. Chapter 4: Data analysis and interpretation: This is also important section of entire
research as it helps in collection reliable information and data related to research topic.
With the assistance of this, research worker can interpret collected data in most effective
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manner and attain positive and reliable outcomes. In simple word, it is one of the
essential process of inspecting, transforming, cleansing or modelling all the data with the
aim of systematically discovering valuable information that support investigator into take
valuable decision to draw can effectual judgement in research. In context of this, it
includes various approaches and facts that used to analysing as well as interpreting
accurate information. As there are two type of method such as primary and secondary
data to analysing collected data. In primary method, researcher ready questionnaire that
will aid in analysing the relevant data and whereas, secondary research is based on the
literature review which includes books, journals, articles and many more. These are the
published sources through which investigator will gather proper data about the specified
research. In this, questionnaire is one of the effective method to interpret respondent’s
views and opinion. After that, interpretation is also done by the investigator to analysis
the collected information in systematic manner. Chapter 5: Research outcomes: This type of chapter is also considering as a crucial as it
help support to gather valid outcomes within the study. Under this, the main aim of
researcher is to evaluating the actual results to take positive and reliable results (Foss and
Saebi, 2017). Along with this, entire outcomes are based on both primary and secondary
data. In primary data, questionnaire will provide better support in attaining positive and
valid outcomes whereas secondary data is based on literature review information. In this
both primary and secondary data sources are appropriate to draw effective outcomes
within the stipulate time frame. It contributes in improving the chances of making overall
research more successful. Chapter 6: Reflection and recommendation: This is another important chapter in which
researcher define their opinion and viewpoints towards the research topic in order to
improve some areas (Wilson, 2015). It helps in attaining positive and reliable outcomes.
Mainly, it is settled on overall experience of the research which may help in determining
issues along with some appropriate recommendation. By this, researcher easily overcome
from the issues to take reliable outcomes. Through this entire research can be
successfully undertaken. For attaining the same, interview is also considering as a best
and alternative investigation method which may aid in assemble relevant and accurate
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data towards the research activities. Thus, it is crucial for investigator to complete the
entire research activities in systematic and stipulate time frame.
 Chapter 7: Conclusion: This is the last chapter which define detail summary of research
which help in finding the appropriate solution or outcomes. In this regards, it is crucial
for investigator to consist all the activities to accomplishing positive and reliable
outcomes. Along with this, overall research also help investigator to undertake study in
better manner. Mainly, conclusion also includes overall summary of entire research
project which help investigator to effectively give response from selected respondents.
Furthermore, it also includes brief summary of introduction, literature review, research
methodologies, data analysis, interpretation, reflection and recommendation as well
(Hueske, Endrikat and Guenther, 2015). All these chapter develop a proper conclusion to
undertake each and every research activity in systematic way.
CHAPTER 2: LITERATURE REVIEW
2.0 Literature review
This section includes authors views points towards the specified research topic. With the
use of these information, investigator draw an effectual conclusion by finding appropriate results
and outcomes. One of the main aim of this section is to accomplishing the positive and reliable
outcomes by addressing particular issues existing in the research project. Mainly, it is supported
on the objectives of study that aid researcher in gathering valid information. Through this,
research can successfully have completed. Along with this, a literature review also includes
summary of key sources that help in gathering information from published aspects to find out the
better option. It also provides in-depth and reliable data about the topic and area as well. One of
the primary purpose of undertaking literature review is to determine what is already published
towards the settled research aim (Touboulic and Walker, 2015). As it includes various purpose
like better knowledge of selected topic, determine the areas of prior scholarship to collect
relevant and authentic data associated with research topic in order to drawing a reliable and valid
conclusion. By using this section, researcher identify the conflicts includes in previous studies. It
helps researcher in evaluating the gaps within the investigation. As it is also based on the study
that may help in measuring the overall outcomes of research.
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2.1 Introduction to the Concept of organizational Learning and Sustainability
According to Baumgartner and Rauter, (2017), organisational learning refers to
continuous process of learning that enable the people at workplace to make sense of or respond
towards internal and external changes more appropriately. This concept gives opportunity to
working people to understand the dynamic nature of business and enhance skill to give
contribution in running business effectively. As one of the primary aim of organisational learning
is to continually improve and learn, therefore, it is essential for every company whether deals in
manufacturing, construction or retail sector, to give opportunity to their employees to develop
their abilities and comprehensive knowledge through organisational learning. Mainly, it is linked
with individual and organization performance which people feel safe and secure at workplace
and at the same time also take risk. This will improve ability of employees to learn something
and capabilities to do best. With the assistance of this, company and its workers can improve
productivity level at workplace. In this regards, the characteristics of an organizational learning
is supported by the implementation of CANDOR process (Arnold, 2017). By this, organisation
can improve worker’s performance by keeping them able to enhance their capabilities to do
something well to attain their predetermined task and activities Mainly, by using CANDOR
process leaders support continuous learning from which workers may improve their performance
level at working station. On the other side, sustainability arises when company make some
significant change for improving overall performance level. In construction industry,
sustainability refers to creating and operating healthy environment within the business by using
all the available resources. Mainly, sustainability means using of natural resources which may
aid improving the chances of attaining success at market pace by reducing any kind of risk
activities.
According to Fenwick and Nerland, (2014), sustainable development is one of the major
aspects that being accepted in over the world because it considers as an effective way that help in
addressing all the social, economic and environmental concerns. The dependent aim of
sustainable development is to maintain proper balance in environmental resource protection,
economic growth, economic and stability for the current and upcoming period. In this regards,
sustainable development that meets the immediate needs without any kind of conciliatory the
ability to generate future meets. The construction industry has crucial social responsibility which
may aid in minimising the damage in order to do social environment. Whereas, sustainability
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within the organisational level is related to the meeting social and environment needs in order to
increasing the profitability level. Sustainable construction is considering as a utilization of
principle associated sustainable development within the company that aim is to reducing the
impact of environment by providing safety and comfort to its all the occupants in order to
enhance economic viability. Within the construction company, sustainability is considering as a
core issues in which company tries to consider it is a key vehicle to complete the construction
project in successful manner (Liao and et. al., 2017). Apart from this, it is also believed that
implementation of sustainability within the company is help in making the better organizational
learning which make business to able in attaining agonistic advantage from its rivals. For this,
learning and development process is significant for company as it provides important path to
develop sustainability within the company. It supports in heighten the optimistic and competitive
image at construction market.
2.2 Role of organisational learning tools in construction industry and sustainability
According to Baumgartner and Rauter, (2017), organizational learning plays an essential
function in business to improve worker’s performance by enhancing their skills towards task and
activities as well. In addition of this, organizational learning considers as a strategic tool that is
linked with the field of contemporary management in order to increase possibilities of attaining
agonistic benefit and at the same time also accomplishing competitive success. Basically, the
main purpose of learning is not only enhancing the employee skills but also develop
organizational growth. This will help in building flexible dynamic environment in which
employees are easily learn something new and innovative in order to attaining positive outcomes.
This is the main reason that, it plays a significant role which may support in establishing
cognition management and at the same time also promoting the primary goals of construction
company. It may support in achieving sustainability for long duration of time. In construction
company, every individual have ability of learning that make them able to adapt changes and
environment growth. As learning help human in improving their concept and happens that are
directly affected through actions. By this, they can easily evaluate as well as correct mistake
arise at workplace. For developing skills, learning is considering as a process by which employee
enhance their experience that support them in adapting changes within the organisation in order
to accomplished their set targets. Furthermore, organizational learning is considering as a
multidisciplinary, in which expert of the particular field develop relevant theory and concept to
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make workers productive and effectual to attain their goals. Along with this, it is also including
various field such as information processing, product innovation, organizational culture, strategy
implementation and organizational change that may develop business activities. In construction
company, it also become more important because it may help workers to improve their activities
through which they easily accomplishing their targets in stipulate time frame (Marnewick, 2017).
Apart from this, organisational learning also explains the effective development of productivity
that includes continuous improvement in business organization. It may improve the performance
based on the previous experience in order to amend the productivity of employees.
In addition of this, organisational learning is also including as a process of discovering as
well as correcting mistake occur at workplace. Mainly, it is also may aid in finding the cause of
arising errors. It assists in enhancing the possibility of accomplishing all the predetermined
targets by which company attain success at market. In this regards, there are some organizational
learning tools in construction company to attaining sustainability for longer period of time. These
points are as follows:
Interview: This type of organizational learning tool helps workers to improve their
performance activities at workplace. Under this, manager of the company asks various questions
from workers to evaluate their actual performance at workplace. By this, they analysis issues
related with employees faced at workplace. This is the reason that, manager provide them
guidance as per their working activities. This will impart in making them able to accomplish
their targets.
Effective training: This type of learning tool is also an effectual by which employees can
easily enhance their skills and knowledge to improve their efficiency level. In the main focus of
organization is to enhance worker’s abilities so that they can easily accept complex task
activities. By this, company improve their performance at market place and also attain
competitive edge. In this regards, two type of training methods can be used by organisation like
on the job training and off the job training. Both are considering as an effective way to make
employees able to execute construction project (Saieg and et. al., 2018). By this, chances of
arising issues can be reduced easily and at the same time also maximize the performance of
employees.
Employee engagement programs: In business organisation, engagement of workers is one
of the crucial activity that may aid in developing worker’s performance at workplace towards the
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particular task and activities as well. In this, company also build a strategic foundation, Assess
the situation, create a framework, communicate, measure, reward and refine and many more. All
these are the important aspect of enhancing employee engagement that may lend in increasing he
possibilities of attaining competitive results within the organisation and at the same time also
may develop employee’s productivity.
Performance assessment: It is also an alternative and authentic assessment through which
company easily evaluate requirement of workers towards the working activities rather than
selecting an answer. This is the main reason that company can measure the employees regularly
in business organization and also encourage them to improve their performance by eliminating
the weak activities at workplace. In this context, it also provides various benefits to employees
like assessment regularity, develop performance standards, clarity among workers, adjust
performance to company goals, positive Reinforcement, determining weak links and many more.
All these are may aid in enhancing employee’s performance and also make them productive
towards the organization goals and objectives. This will contribute in accomplishing higher
success within construction industry.
Information technology: This type of organisational learning tool also play important role
in business as it assists in evaluating employee performance at workplace. Mainly, IT is directly
support in organisational development by employ action towards the learning that may assist in
attaining the chances of higher competitiveness. Along with this, it also presents a better
collection of various activities that may define the issues arise at workplace and in-front of
employees as well. Furthermore, IT also support in communicating while providing guidance to
workers.
Creative issue resolution: This type of tool is also effective which contribute in resolving
issues faced by workers at workplace while performing their activities. It may aid in enhancing
worker’s productivity and make them able to enhance their skills towards the specified goals and
objectives of the company. Under this, manager of the company analysis worker’s performance
by reducing the error at workplace.
2.3 Organisational maturity
According to Leal Filho, Shiel and Paco, (2016), overall ability of business organization
is to engage in learning which directly influenced by its maturity level. It may directly impact on
the action of business and its workers as well. In this context, organizational learning is also
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including as an essential aspect that define how business change and improve over the time. By
this company may easily formulate all the improvement in order to enhancing the chances of
accomplishing targets. In this, maturity model also provide support to business organisation and
also provide them proper guidance to evaluate the current performance and determine the
upcoming step forward to improve its capabilities as well. Mainly, it defines the level in which
project is related to the company easily set out their process to effectively registered, organized,
controlled and continually improved. This may enhance the capability of working activities of
business for establishing competitive edge at contraction industry. Furthermore, a mature process
evaluates by an unstable stage along with stable stage with the aim of making improved
capability that assist in evaluating the effectiveness at workplace. If business organization
enhance their maturity, then it shows more improvement within the results that contribute in
developing effectiveness within the company. In this regards, organizational maturity is
including some level such as initial, repeatable, defined, managed and optimizing. All these level
are help in measuring business capability that evaluate by its people, process, data and
technologies that contribute in developing brand image of the company at competitive market
place. In constriction industry, various companies are grow up with strong financial orientation
in which they have various opportunities to enhance their growth level at market place by
offering better services to different segments of customers. For better understanding,
organizational maturity model implement by the companies so that they can easily measure their
growth and performance as well.
 Initial: This level is pretty chaotic until organization get basic and appropriate control in
management. Under this, business operate activities top- down along with command and
better control mentality. This will improve the decision making activities of the company
in construction company. In addition of this, the main focus of this level is to reduce cost
and evaluate the issues that arise due to technology and application development
(Wieczorek-Szymańska, 2017). If company tries to use various methods and
technologies, then they easily attain variable outcomes which assist in improving the
areas present within the firm.
 Repeatable: This level is related with the characteristics of maturity within the
organization. In this processes are repeatable, possibly with better and consist results. In
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this, discipline is unlikely to be stringent but at the time existing process many help in
maintaining the risk factors.
 Defined: It is related with the processes that there are various sets which used by
company to implement improvement over the time (Lawani, Hare and Cameron, 2017).
These type of standard processes are in place. Mainly, this level is considering as a
development stage which used in wider range of condition to develop the next level
maturity. This will be improving the overall performance of the company.
 Managed: This level includes process that using metrics process, appropriate
achievement of objective that can be related to range of operational conditions. As the
suitability is linked with multiple environment that are already tested and refined or
adopted as well. This type of maturity level enable in adapting specified project without
any kind of evaluating quality losses related to specifications. This will contribute in
reducing the chances of any kind of errors within the development of organisation and its
project as well.
 Optimizing: This type of level is focus on improving process that perform by both
incremental and innovative technological improvements. With the assistance of this,
company can build their positive image and established their competitive image at market
place by serving best quality services to its consumers.
2.4 Theories of organizational Learning and Sustainability in construction industry
According to Görög, (2016), organizational learning is considering as an important
procedure of developing, keeping and exchanging knowledge within the business. As it helps in
improving workers experience by creating knowledge. It is related to developing efficiency in
employees who performing task activities at workplace. In context of this, organizational
learning is one of the effective way to measure the individual proficiency, improvement within
the technology, structure to develop better coordination. Furthermore, organisational learning
link with concrete for measuring the overall performance of the workers by creating learning
environment for continuous learning. In this context there are some theory used by business
organisation to creating positive environment. These are as follows:
Espoused theory: This type of theory is related with formalized organisational activities
with the aim of reducing the errors that can be created at workplace. In this regards, every
business includes various instruction related to the employees in which they could carry out the
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job activities at workplace. These type of instruction are specific in nature and also narrow in
focus. By this, employees can improve their working efficiency in order to execute entire
activities in stipulate time frame.
Theory in use: It is also an effective way to done the things in which individual will
rarely follow espoused theory that relay in resolving the issues. It also related to the light and
social way that support workers to resolve the issues by learning various aspects (Baumgartner
and Rauter, 2017). For developing environment conductive to learning, organization encouraged
to implement them for effective use and at the same time also related with its environment at
working station in both structured and unstructured way. Furthermore, the primary purpose of
this theory is to provide healthy and positive environment in organisation to develop employee
proficiency.
By this organizational learning, business organisation can easily maintain sustainability
within the working station and market place as well. In this, company provide direction and
counselling to employees to executing task activities. It imparts in enhancing the efficiency level
of the company at global market place.
Furthermore, there are some organisational learning tools within the construction industry
as it is highly engages in organizational learning by posy project reviews (PPR) and post
occupancy evaluation (POE). In this regards, post project review is commonly used strategy that
used for passing previous experience in order to enhance organisational practices and future
project as well. In this, organisational learning includes ability of company that directly reflect
over its past experience with the aim of modify its upcoming thinking.
2.5 Issues faced due to lack of organizational learning and sustainability in construction industry
According to Matinaro and Liu, (2017), organizational learning considers as a most
effectual continuous procedure that assist in improving the ability of company to appropriately
respond internal and external changes. As a results, it may contribute in developing workers for
making them more productive and efficient to accomplishing all the set targets. In addition of
this, organizational learning also offers infinite benefits to the workers and company as well may
establishing competitive edge at wider market place. Whereas, it also creates challenges in-front
of company that impact on its overall performance in negative manner.
Issues with goals: Tough and large majority of management may increase the issues that
can be faced by the company due to lack of organisational learning. In absence of clear goal, it is
14

difficult for workers to effectively perform their activities. Thus, it is crucial for construction
industry to provide development programs, appropriate knowledge resources that help them in
influencing employees behaviours towards the organizational targets.
Issues with incentives: In business organisation, every person needs to get better
motivation so that they can attain better results and at the same time also improve knowledge as
well. For this, it is important for organization to develop an effective incentive system to
workers. By this, workers improve their productivity and build positive attitude towards the
organisational activities. By this positive results can be easily accomplished.
Issues with the practices: Under this issue, business organization is responsible for
understanding about the process that consist in organisation (Yu and Yang, 2018). If company
fail in following this, then company reduce their image and also create issues among workers. By
attaining proper knowledge about the project activities, construction company may improve the
strategies. It may contribute in developing or keeping sustainability for longer period of time.
Challenges with the amount of information: It is also an another issues associated with
organizational learning. In this, vast volumes of information are disseminated in short period of
time is a big issue for the company. This is the main rational motive that employees are fail in
achieving their targets. For this employees need proper training programs that make them able to
perform well.
Challenges with turnover: It is major issues faced by organization at the time of
developing learning activities within the business organization. If organization has lack of
organisational learning, then it creates issues related with overall turnover. In this regards,
company should give effective training and development to make individuals productive towards
company information (Manley and Chen, 2017). By this, construction company raise market
share. It also may aid in attaining sustainability in constructive industry.
2.6 Summary
Organisational learning is including as a crucial aspect that help business organisation to
attain success by enhancing their overall productivity. Mainly, it is procedure of creating,
retaining and transferring knowledge in the working station through which employee gain
positive experience. Along with this, it is also an effective continuous process that help in
enhancing workers collecting ability to accept and respond to both internal and external changes.
For better improvement, it requires systematic integration and collecting interpretation of new
15

ways or knowledge that assist in eliminating the possibilities of rise risk factors in the
organization. This the main reason that organization improve their productivity and also attain
sustainability. In addition of this, there are different theory of organizational learning such as
Espoused Theory and Theory in use. Both are appropriate for company to improve worker’s
performance by eliminating the error at workplace. It may contribute in developing the
competitive edge within the company. Furthermore, tools of organizational learning and
sustainability also play an important role developing the overall performance of workers. In this,
there are some appropriate tool used by company like Interview, Effective training, Employee
engagement programs, Performance assessment, Information technology and many more to
enhance the productivity of workers within the organization. Apart from this, various issues are
also faced by company associated with organizational learning and sustainability such as Issues
with goals, Issues with incentives, Challenges with the amount of information, Issues with the
practices, Challenges with turnover and many more. All these are put negative impact on the
performance of company and also cut down employee’s efficiency towards the specified target.
Thus, it is important for construction company to take appropriate ways to improve the worker’s
productivity and also encourage them to adapt challenges. Through which company easily attain
sustainability for longer period of time.
CHAPTER 3: RESEARCH METHODOLOGY
3.0 Research Methodology
Research methodology is a consider as an essential process applied by investigator with
the aim of accumulating the proper information and data about the specified topic and are.
Mainly, it is one of the all-important portion of study in which investigator will undertake the
research in appropriate way (Oyemomi and et. al., 2016). With the use of this section, researcher
explain how data determine the investigation question and objectives. It gives assistance to
researcher in gathering, representing and examine collected data in proper way so that positive
and reliable outcome within the research activities. Furthermore, the primary reason behind
selecting this chapter is to justify the data source, research design data, techniques of data
collection, research instruments and many more are the major part of research that support
research worker to undertake inquiry in organized style. In this context, there are some
methodology applied by investigator to undertake the research activities:
16

3.1 Scope of chapter
Research methodology provide a wider scope to the researcher and organisation as well
as. By this researcher will enhance their skills about how to gather authentic data towards the
investigation and also tries to undertake the whole study in systematic manner (Kotler and et. al.,
2015). Along with this, in terms of organisation, this research is beneficial in which company can
easily improve their performance. Furthermore, scope of this research is to gather first hand data
and knowledge towards the organisational learning and sustainability. By this chapter, researcher
will easily collect appropriate information and also raise the possibilities of making a successful
research.
3.2 Research design
It is related with the structure in which research can be conducted. Mainly, it is
arrangement of condition based on collection or analysing the data. Furthermore, it also includes
the outline that is related to what the researcher will do through writing and hypotheses to
implication of final analysis of data. By using this, investigator will take right judgement to take
a valid judgement that support in making a successful research activity. This is classified into
two parts such as descriptive, experimental and exploratory research design. All these are
contributing in carry out the research activities in systematic manner and also help in improving
the chances of attaining positive and reliable outcomes. Experimental research design: It is also considering as a crucial technique applied by
which research determine the relationship among origin and effect of research activities
or condition as well (Bocken, 2015). It is linked with casual investigation by which
researcher may evaluate the impact origination related with the independent variables on
dependents variables. By this, researcher can attain positive results at the end of the
research. Exploratory research design: This type of method is related with investigator ideas that
can be consider as a core aspect and also related with the personal tendency towards the
research topic (Geissdoerfer, Bocken and Hultink, 2016). By this, researcher undertake
entire details about the research objectives.
 Descriptive research design: In this research, investigator explain the case and situation
present in the study. Mainly, it is theory base research design which help in collecting,
17

evaluating and presenting collected or information. Through this, investigator can
undertake in-depth study towards the research.
As per both design, investigator use descriptive research design which is one of the
effective and suitable method of collecting accurate data related to the research topic. By this,
research maker effectively evaluates the respondents profile, condition and events includes with
the study. It helps in providing in-depth evaluation of view point of participants that help in
taking right decision and results. The main reason behind selecting descriptive research design is
that it define the characteristics of diversify population and phenomenon that being studied. This
can be effective in gathering actual and depth analysis towards the research topic through which
investigator can easily draw a valid conclusion in order to make a successful research.
3.3 Data collection methods
It is considering as a procedure of collecting data and information towards the research
topic. It also used to measure and analysing accurate information by using standard validated
techniques. By using this, investigator easily measure information on the basis of targeted
variables in a established system. It is important to select suitable data collection method because
it help in gaining reliable outcomes. Along with this, data collection is also based on the
specified topic and area in which researcher gather reliable data take right and valid judgement.
It is based on two type of methods such as:
 Primary data collection method: This type of method used by investigator when they
collect data for first time. Mainly, it is original in nature because data is directly collected
through selected respondents. With the use of this method, researcher can easily gather
detail information for the study purpose and its importance as well (França and et. al.,
2017). This method includes different options or ways by which research collect data like
surveys, observations, experiments, interview and many more. All these are based on the
respondent’s point of view through which accurate decision can be easily taken.
 Secondary data collection method: This type of information is based in published
books, newspaper, magazines, journals and many more. All these ways are play a crucial
role in gathering information towards the specified topic and area (Vezzoli and et. al.,
2015). Along with this, it also helps in increasing the level of research validity and
reliability that mat support in making successful research activities. As it includes
credential of the authors, reliability of the source, depth of analysis, extent of contribution
18

of research area as many more. All these are directly contributing in attaining positive
and reliable results at the end of the research activities.
For undertaking this investigation, researcher use primary and secondary methods for
gathering accurate and in-depth information towards the set topic. By using primary method,
research develops a questionnaire that includes various questions asked from selected
participants to understand their view points about organizational learning and sustainability and
its impact on the performance of construction company. It also help in providing new and
innovative information about the topic that support researcher in making reliable decision at the
end of the investigation. Furthermore, secondary method of data collection may aid in
undertaking literature review for collecting information based on different authors viewpoints.
3.4 Data types
Under the research activities, collection of data is crucial for investigator so that they can
able to gather valid information in a systematic manner. For this, it is also crucial to selected
appropriate type of data so that valid outcomes will be gain at the end of research. In this context,
there are two type of data such quantitative and qualitative. Both are the important for
investigator as these help in taking right and accurate decision at the end of the research.
Quantitative data is related to those information is measurable in nature. It helps investigator to
gather reliable and evidence base information. With the assistance of this, researcher can make
the study more authentic and reliable as well. On the other side, qualitative data is based in the
qualities in which researcher understand how people feel about the research topic. It may provide
support in gathering depth information that may assist in attaining positive results. For
undertaking this research, investigator use qualitative data because it focus on the words rather
than numbers and also provide depth information about the organisational learning and
sustainability. Mainly, it includes thoughts, view points and feelings of selected respondents that
may assist in increasing the possibilities of attaining positive and reliable outcomes.
3.5 Data collection tools and techniques
It is considering as a crucial aspect for research because through this relevant data and
information will be collected that support them in taking positive decision (McKeever, Jack and
Anderson, 2015). Mainly, data collection includes various aspects such as gathering, storing,
accessing as using the original information that help in gathering relevant information about
specified topic. In addition of this, different type of data collection like quantitative information
19

collection and quantitative information collection. Both are appropriate for researcher to
effectively collect appropriate information to attain positive results. As, it includes different data
collection techniques such as case studies, observation, interview, questionnaire, focus group,
surveys and document analysis. All these are play a crucial role in gathering authentic content
with the aim of finding a valid conclusion (Katzenbach and Smith, 2015). For this research,
researchers prepare a questionnaire which includes different questions. One of the main reason
behind preparing questionnaire is to identify the views of undertaking diverse of huge
population. This method is more convenient and easy because it take less time to gather
information about how organisational learning and sustainability affect the construction industry.
To understand views and opinions related to research topic, 60 respondents are chosen on
random basis from stakeholders of construction field, as they possess same kind of knowledge of
given knowledge, so taking their feedback will help in carrying out research further more easily.
As well as with the assistance of this positive and reliable decision can be easily taken. The main
criteria of selecting respondents from its the population which is part of construction industry.
Along with this, researcher also use random sampling technique that help in controlling the bias
arise at the time of selecting respondents and information as well. Mainly, the selected
respondents are the employees of construction industry who have knowledge about
organisational learning and sustainability within the company. With the help of this, investigator
easily ask questions form them to understand their actual views. This may aid in taking right and
authenticate decisions at the end of the investigation.
3.6 Summary
Research methodology is including as an effectual procedure that help investigator to
undertake the research in systematic manner. Hence, it is essential for investigator to choose
appropriate method for taking reliable decision while conducting research. Mainly, there are
different methods applied by investigator while undertaking the study such as data collection
method, type of data, sampling method, Research design and many more are utilised by
investigator for perform research task as well as also help in attaining reliable outcomes. By
these methods, researcher easily develop a successful study that provide authentic information
about the specified topic.
20

CHAPTER 4: DATA ANALYSIS
4.0 Data Analysis
Data analysis is crucial procedure of evaluating data by using analytical tools to define
useful data that support researcher while taking decisions. Mainly, it is a procedures of
inspecting, cleansing and transforming data with the hope of collecting as well as evaluating
information. Investigator can easily increase the possibilities of attaining positive and reliable
results (Spigel, 2017). In this context, the primary purpose of data analysis is to determining
objectives, posing questions, data collection, data wrangling, data analysis and drawing a better
collection. All these will help in develop a successful research project because it provides
authentic and reliable information to investigator for taking valid decision.
4.1 Analysis method
It is crucial section of entire research activities as it helps in effective analysis of
information collected within systematic manner. One of the chief intention of this part is to
includes a valid judgement by finding relevant and authentic results. Mainly, it is also including
as a process of inspecting, transforming and evaluating data of discovering all the important and
useful information. This will support researcher in making positive and reliable decision.
Furthermore, data analysis is also multiple facts and approaches that impart in rising the chances
of achieving favourable results by minimizing errors while undertaking research activities.
Furthermore, it is considering as an in-depth analysis that is important for developing a
successful research work. It is related with two methods such as qualitative and quantitative data
analysis methods. With the assistance of these methods, researcher can easily analysis collected
information and attain positive results. Qualitative data analysis is referring to the procedures
that used by the investigator to analysis data and at the same time also provide explanation,
understanding or interpretation data in order to accomplished positive and authentic results. It
helps researcher in evaluating in-depth information about the topic and area. With the assistance
of this, investigator retaining authentic results. Whereas, quantitative data analysis method is also
considering as an effective aspect that includes calculation of frequencies of different variables
that help in finding evidence and support to evaluate appropriate research in order to draw a valid
conclusion. Mainly, it is a form of statistical, mathematical and numerical data analysis by using
different methods such as polls, questionnaire, survey and many more that provide better
21

understanding about the concept of specified topic and area as well. For undertaking this
research, investigator will use qualitative method of data analysis. By this investigator can easily
gather relevant data and also analysis the same to accomplished positive outcomes. In current
research, data collected will be analysed by using thematic analysis in which investigator create
themes to analysis information in systematic manner.
4.2 Results
Questionnaire
Name:
Gender:
Contact no.:
Email address.:
Q1) Are you aware about the concept of organizational learning and sustainability?
a) Yes
b) No
Q2) Is organizational learning and sustainability help organisation to execute their
business in construction industry?
a) Yes
b) No
Q3) What is major significance of organisational learning for construction company?
a) improve organization decision making
b) Increased productivity
c) Reduce employee turnover
d) Increase profitability
Q4) As per your views, does organizational learning increase sustainability within the
company?
a) Yes
b) No
Q5) Is employee engagement is the linked with effective organisational learning in
construction company?
a) Yes
22

b) No
Q6) What are the major issues faced by construction company due to lack of
organizational learning and sustainability?
a) Challenge with goals
b) Challenge with incentives
c) Challenge with turnover
d) Others
Q7) What are the different ways through which company improve organisational learning
within the construction industry?
a) Formalize training and development plans
b) Continuous improvement
c) Social learning
d) Track program effectiveness
Q8) What is the role of organisational learning in sustainable development of construction
industry?
a) Improve organizational performance
b) Maintain long term sustainable
Q9) Does continuous learning is necessary to implement sustainability within the
construction industry?
a) Yes
b) No
Q10) What are different tools of organizational learning used by construction company to
develop sustainability.
a) Post project reviews (PPR)
b) Post occupancy evaluation (POE)
Q11) Is organizational learning and sustainability are interlinked with each other in
business organization?
a) Yes
b) No
Q11) Is organizational learning and sustainability help business to attain higher
organisational maturity at market place?
23

a) Yes
b) No
Q12) What is the primary intention of organizational learning and sustainability within
the business?
a) Creating knowledge
b) Retaining employees
c) Adapt change in environment
Q13) Is implementation of organisational learning and sustainability increase profitability
level of construction company?
a) Yes
b) No
Q14) What appropriate ways used to create learning culture within the construction
company to improve worker’s performance?
a) Creating training and development plans
b) Give recognition to learning
c) Get feedback
Q15) What are the effective elements of organizational learning used by company at the
time of executing in construction industry?
a) Management and leadership
b) Organizational culture
c) Knowledge, information and communication system
Q16) Recommended the ways in which business improve organisational learning and
sustainability to attain success in construction industry.
DATA SHEET
Q1) Are you aware about the concept of organizational learning and
sustainability
Frequency
a) Yes 40
b) No 20
Q2) Is organizational learning and sustainability help organisation Frequency
24

to execute their business in construction industry?
a) Yes 50
b) No 10
Q3) What is major significance of organisational learning for
construction company?
Frequency
a) Improve organization decision making 30
b) Increased productivity 10
c) Reduce employee turnover 10
d) Increase profitability 10
Q4) As per your views, does organizational learning increase
sustainability within the company?
Frequency
a) Yes 35
b) No 25
Q5) Is employee engagement is the linked with effective
organisational learning in construction company?
Frequency
a) Yes 40
b) No 20
Q6) What are the major issues faced by construction company due
to lack of organizational learning and sustainability?
Frequency
a) Challenge with goals 30
b) Challenge with incentives 10
c) Challenge with turnover 10
d) Others
Q7) What are the different ways through which company improve
organisational learning within the construction industry?
10
Frequency
25

a) Formalize training and development plans 25
b) Continuous improvement 15
c) Social learning 10
d) Track program effectiveness 10
Q8) What is the role of organisational learning in sustainable
development of construction industry?
Frequency
a) Improve organizational performance 40
b) Maintain long term sustainable 20
Q9) Does continuous learning is necessary to implement
sustainability within the construction industry?
Frequency
a) Yes 50
b) No 10
Q10) What are different tools of organizational learning used by
construction company to develop sustainability.
Frequency
a) Post project reviews (PPR) 30
b) Post occupancy evaluation (POE) 30
Q11) Is organizational learning and sustainability are interlinked
with each other in business organization?
Frequency
a) Yes 35
b) No 25
Q12) Is organizational learning and sustainability help business to
attain higher organisational maturity at market place?
Frequency
a) Yes 50
b) No 10
26

Q13) What is the primary intention of organizational learning and
sustainability within the business?
Frequency
a) Creating knowledge 30
b) Retaining employees 20
c) Adapt change in environment 10
Q14) Is implementation of organisational learning and sustainability
increase profitability level of construction company?
Frequency
a) Yes 40
b) No 20
Q15) How to create learning culture within the construction
company to improve workers performance?
Frequency
a) Creating training and development plans 30
b) Give recognition to learning 20
c) Get feedback 10
Q16) What are the effective elements of organizational learning
used by company at the time of executing in construction industry?
Frequency
a) Management and leadership 40
b) Organizational culture 10
c) Knowledge, information and communication system 10
Data analysis:
Theme 1: Idea about organizational learning and sustainability.
Q1) Are you aware about the concept of organizational learning and
sustainability
Frequency
a) Yes 40
b) No 20
27

Interpretation: Organisational learning and sustainability is essential activity for every firm to
enhance their productivity level. It is also assist in rising up the attention within the company in
order to improve its overall performance. The main function of organisational learning is to keep
workers productive and able to develop their skills and knowledge at workplace towards the
specified task. It contributes in attaining sustainability within the firm that assist in developing
competitive image at market and economy as well. In addition of this, both sustainability and
organizational learning are related with each other. Thus, it is important for business to develop
better learning that support in enhancing worker’s productivity. This will contribute in attaining
success. In this regards, 40 out of 60 respondents aware about organizational learning and
sustainability as it helps business to maintain their positive image by keeping workers
productive. It directly enhances the chances of attaining sustainability within the industry.
Furthermore, 20 out of 60 people are not much aware about the concept of organisational
learning and sustainability within the company and its activities as well. The outcome of this
theme is contradicting with the view of (Hahn and et. al., 2018) as it signifies that organisational
learning and sustainability is effective as it contributes in maintaining the positive image of
company by making workers more productive.
28
40
20
a) Yes
b) No

Theme 2: Organizational learning and sustainability help organisation to execute their
business in construction industry.
Q2) Is organizational learning and sustainability help organisation
to execute their business in construction industry?
Frequency
a) Yes 50
b) No 10
Interpretation: In context of enterprise, organisational learning and sustainability both are play
a vital role in developing optimistic surroundings within the company that assistance in making
workers more productive. Mainly it is related with the activity that undertake by company to
improve workforce skills and knowledge through which they can easily perform their activities
at workplace for attaining their set targets in stipulate time frame. As it also helps in maintaining
sustainability in the company that contribute in building positive and famous image. For
attaining the same, company is answerable for giving better learning programs to their workers
in which they effectively perform their task and also tries to find new ways to competing their
task activities. One of the independent aim of organisational learning is to detecting and
correction of errors which may aid in creating, acquisition or integration of knowledge. This will
29
50
10
a) Yes
b) No

improve the organizational performance by increasing worker’s skills and knowledge. According
to 50 out of 60 respondents, they think that organizational learning and sustainability help
business to perform their activities in construction industry through which firm can raise their
performance. 10 people give their views that both organizational learning and sustainability may
create issues in organisation that negatively impact on the its image at market place. The main
finding of this statement is reflect as per the view point of (Singh, 2018) that organisational
learning and sustainability help business in operating their activities because it may develop the
positive performance of company at market.
Theme 3: Improve organization decision making is main importance of organisational
learning for construction company.
Q3) What is major significance of organisational learning for
construction company?
Frequency
a) Improve organization decision making 30
b) Increased productivity 10
c) Reduce employee turnover 10
d) Increase profitability 10
30
30
10
10
10
a) Improve organization
decision making
b) Increased productivity
c) Reduce employee turnover
d) Increase profitability

Interpretation: Organisational learning is a concept within the firm that focus in worker’s
productiveness. In this manager of the company may encourage employees to improve their
capabilities to perform their best. This will aid in attaining higher success. it also includes
technological advancement, appropriate approaches and many more that motivate workers to put
their best for accomplishing all the predetermined target in stipulate time frame. In this, 30 out of
60 people give their views that effective organisational learning helps in improving the decision
making activities of the company in which top management easily evaluate entire activities and
after that take appropriate decision that improve performance. Along with this, 10 participants
think that it also helps in increasing productivity level by developing worker’s efficiency at
workplace. According to 10 respondents appropriate organisational learning may also may aid in
reducing employee turnover by motivating and encouraging workers to do their best. Apart from
this, 10 answerer said that it increases profitability level of the company by making entire
activities smoother and effective. All these are directly contributing in establishing competitive
image at constructive industry. The overall results is based in the viewpoint of (Castaneda,
Manrique and Cuellar, 2018) organisational learning is significant for construction company in
taking decision making activities in which manager of company formulate whole project.
Theme 4: Organizational learning increase sustainability within the company.
Q4) As per your views, does organizational learning increase
sustainability within the company?
Frequency
a) Yes 35
b) No 25
31

Interpretation: As organizational learning is a procedure of creating as well as retaining
knowledge within the business. With the help of effective learning organization improve over
time because it helps in gaining positive experience. It supports company to create appropriate
knowledge through which employees may develop their skills. Company improve their
performance. Mainly it is based on applying knowledge with the of learning from the process for
accomplishing better outcomes. It also helps company to understand about its environment, set
goals and process by which firm achieve higher growth. One of the main advantage of this is that
it increases sustainability within the company by reducing the negative impact on the global and
local environment. In this regards, sustainability business has progressive environment and
human right policies that support in developing positive image. In this, 35 out of 60 respondents
give their views that yes organisational learning directly contributes in enhancing sustainability
within the company that positively support in developing positive image and improving
employee’s productivity as well. On the other side, 25 participants give think that some time
organisational learning does not increase sustainability because negative aspects of worker’s
performance is reflected which may reduce the positive impact on employee’s productivity. As
the view point of (Abdi and et. al., 2018) this theme is based on evaluating that organisational
32
35
25
a) Yes
b) No

learning play a crucial role as it provide opportunities to making workers more productive by
developing their skills and knowledge.
Theme 5: Employee engagement is the linked with effective organisational learning in
construction company.
Q5) Is employee engagement is the linked with effective
organisational learning in construction company?
Frequency
a) Yes 40
b) No 20
Interpretation: Employees are considering as a crucial asset for business organisation because
they do their best for attaining targets. Thus, manager of the organization is answerable for
giving better learning programs to their workers in order to make them able to take challenges.
By this, organisation improve its optimistic image and also sustain in market. In this regards,
employee engagement is also significant for firm to develop positive environment at workplace
that support in encouraging them to improve their performance activities. As per 40 out of 60
33
40
20
a) Yes
b) No

respondents think that employee engagement and organisational learning both are interrelate.
The primary rational motive behind this is that when company formulate effective organisational
learning help in improving worker’s performance. In this learning is related to the making
workers productive by enhancing their skills and capabilities towards allotted task and activities.
Apart from this, 20 people give their views that employee engagement is not related with the
organizational learning because it related with evaluating environmental. The outcome of this
theme is contradicting with the view point of (Albrecht and Anglim, 2018), that better
organizational learning is directly linked with employee engagement as it focus on improving
workers efficiency to perform their task.
Theme 6: Challenge with goals is the major issue faced by construction company due to
lack of organizational learning and sustainability.
Q6) What are the major issues faced by construction company due
to lack of organizational learning and sustainability?
Frequency
a) Challenge with goals 30
b) Challenge with incentives 10
c) Challenge with turnover 10
d) Others 10
34
30
10
10
10
a) Challenge with
goals
b) Challenge with
incentives
c) Challenge with
turnover
d) Others

Interpretation: Lack of organizational learning and sustainability is also create issues in-front of
company at the time of executing activities in construction company. Thus, it is crucial for
organisation to make appropriate activities to improve organisational learning and sustainability
that enhance the positive brand image. 30 out of 60 people believe that it creates issues with
organizational goals that directly effect on its performance. In addition of this, 10 respondents
give their views that lack of organizational learning and sustainability also may increase the
issues related with incentives at workplace that affect worker’s performance and its motivation
as well. Apart from this, 10 said that lack of organizational learning and sustainability also create
challenges related with the turnover of the company that may negatively impact on overall
performance of business organisation. Apart from this, remaining 10 are the favour of others.
This theme counter the views of (Crane, Matten, Glozer and Spence, 2019), that the major
challenge faced by construction company due to lack of organisational sustainability and
learning is issue related with establishing goals.
Theme 7: Formalize training and development plans is an effective way through which
company improve organisational learning within the construction industry.
Q7) What are the different ways through which company improve
organisational learning within the construction industry?
Frequency
a) Formalize training and development plans 25
b) Continuous improvement 15
c) Social learning 10
d) Track program effectiveness 10
35

Interpretation: It is crucial for enterprise to implement effectual ways to improve the
organisational learning with the construction industry. Through this, firm can be accomplishing
higher sustainability within the market. For this, firm use different ways to improve
organisational learning and sustainability. In this context, 25 out of 40 people give their views
that Formalize training and development plans is an effectual way by which firm may easily
make positive learning. 15 contestant think that Continuous improvement is also consider as an
effective way by which firm may improve performance of company. Apart from this, 10
participants said that social learning is a way to enhance the organisational learning.
Furthermore, 10 people think that Track program effectiveness is effective for improving
learning activities of organisation that help in establishing positive and competitive edge. This
statement counter with the views of (Hubbard, Ison, Yeomans and Bryer, 2018), formulating
appropriate training and development plans is a way by which construction company improve
learning as it positively impact on its productiveness.
Theme 8: Role of organisational learning in sustainable development of construction
industry.
36
25
15
10
10
a) Formalize training and
development plans
b) Continuous improvement
c) Social learning
d) Track program
effectiveness

Q8) What is the role of organisational learning in sustainable
development of construction industry?
Frequency
a) Improve organizational performance 40
b) Maintain long term sustainable 20
Interpretation: In construction industry, sustainable development is crucial activity because it
support in analysing or evaluating the overall performance of company. In context of this,
organisation learning play a important role in managing as well as organising entire activities of
project. This may increase the possibilities of getting succeed at market place and at the same
time also motivating learning process wherein effective communication allows for better
exchange of knowledge this will turn into greater learning within the business organization.
Mainly, organisational learning occurs when individual gain appropriate knowledge and
experiences and also create new knowledge and embed the same in the organisational system,
process and policies. This will directly contributes in enhancing the possibilities of attaining
competitive advantage. Sustainability development is an approach or strategy that includes
37
40
20
a) Improve organizational
performance
b) Maintain long term
sustainable

social, economic and environmental dimension which put their huge role in developing the
sustainability. In this, organization learning focus on developing workers motivation so that they
can easily handle all the changes that arise due to SD dimension. This can be beneficial for
developing the positive and competitive image of company. In this, 40 out of 60 people give
their views that improve organizational performance is major role of organisation learning in
which company provide better training programs to their workers with the aim of making them
more productive and efficient. On the other side, 20 people think that maintain long term
sustainable within the organisation is also effective that is possible by implementing a better
learning wherein all the workers are tries to attain long term targets by giving their best as per
past experience in project activities. This can be helpful in developing sustainability within the
construction industry with the aim of attaining success.
Theme 9: Continuous learning is necessary to implement sustainability within the
construction industry.
Q9) Does continuous learning is necessary to implement
sustainability within the construction industry?
Frequency
a) Yes 50
b) No 10
38

Interpretation: From the above mentioned graph, it has been evaluated that continuous learning is
one of the important activity for business organisation to implement sustainability within the
construction industry as it help in integrating short term goals into existing process and also
formalising communication, forming working group activities with the aim of improving the
overall performance of business organisation and at the same time also make competitive image
at market place. In this regards, continuous learning is also includes participatory leadership style
that used by company to motivate their employees and also encourage the flow of information.
Along with this , it is also fosters sustainability learning within the business activities that
support in building positive and competitive performance. Furthermore, providing better training
and development opportunities ensure that workers can easily handle the changes that occurs at
the time of implementing sustainability. In this regards, 50 out of 60 people give their views that
yes continuous learning is essential for company to effectively implement sustainability within
the construction industry as it support in making workers able to manage their working activities
and also improve abilities to take as well as accept all the changes that arise while implementing
sustainability development. This will directly contributes in attaining higher success at
construction industry. On the other hand, remaining 10 people give their views that sometime
continuous learning is not much effective because in which employees are less engage with their
targets due to unnecessary changes occur at working area. This can be put negative impact on the
39
50
10
a) Yes
b) No

overall performance of working activities. It may reduce the productivity level of company in
maintaining sustainability within the business.
Theme 10: Different tools of organizational learning used by construction company to
develop sustainability.
Q10) What are different tools of organizational learning used by
construction company to develop sustainability?
Frequency
a) Post project reviews (PPR) 30
b) Post occupancy evaluation (POE) 30
Interpretation: Every construction companies required to develop sustainability within their
activities with the aim of improving their performance. This is possible by different tools of
organisational learning through which firm can easily implement sustainability and at the same
time also assist in developing the positive image in construction industry. In this regards, 30 out
of 60 respondents think that post project reviews is one of the important tool of organisational
learning that most commonly used approach or tool for passing on previous experience in order
40
30 30 a) Post project reviews (PPR)
b) Post occupancy evaluation
(POE)

to enhance the organizational practices. Mainly, it reflects the past experience that may assist in
modify its future thinkings. Engagement in project reviews and the application may provides an
effective mechanism for organisation learning as it should be documented and feedback into the
business organisation. Along with this, review of project is crucial for organisational learning
process because it includes continuous learning within entire levels of company and also focus
on implementing solid post project reviews practices in construction company to increase the
chances of attaining success. On the other side, rest of 30 participants think that post occupancy
evaluation is also consider as an effective tool of organizational learning that may assist in
obtaining feedback from currently completed construction projects, its involved people, and
other occupants and end users. With the help of this, company can easily develop sustainability
within the company. In this, lesson learned from POE can be effective to improve the entire
process and design of future construction projects. As the most effective and crucial function of
POE is to feed the learning of lesson that learned from the review of completed project into
upcoming projects in order to attain sustainability at workplace.
Theme 11: Organizational learning and sustainability are interlinked with each other in
business organization.
Q11) Is organizational learning and sustainability are interlinked
with each other in business organization?
Frequency
a) Yes 35
b) No 25
41

Interpretation: Organisational learning and sustainability are interrelated with each other as
every business organization needs to includes effective learning activities for employees to make
them productive. It assists in reaching sustainability within the organisation. This is the main
reason that workers hold the firm so that competitive image can be effectively established at
market place. If firm includes appropriate organizational learning than they easily increase its
sustainability because it is highly based on the performance of company. By this company easily
execute their operational activities in construction industry and also attain success. Mainly the
learning concept is related with individual’s ability to handle changing environment. It helps
employees to keep their attitude flexible which may aid in improving the chances of attaining
pre-determined goals and objectives. One of the main advantage of organizational learning is to
motivate employees to increase their capabilities to do something well as best so that set targets
can be easily attained. In this regards, 35 out of 60 people think that yes organisational learning
and sustainability both are interlinked because within effective learning, it is not possible for
business organisation to attain sustainability. Along with this, 25 out of 60 participants give their
views that both organizational learning and sustainability are not related because it may differ as
per working environment of business. This is the reason that it put negative impact on the
employee’s task activities. This finding of theme contradicting views of (Schulze and et. al.,
42
35
25
a) Yes
b) No

2016), both organisational learning and sustainability is interrelated if company provide better
learning activities to workers then firm can easily sustain for longer period of time.
Theme 12: Organizational learning and sustainability help business to attain higher
organisational maturity at market place.
Q12) Is organizational learning and sustainability help business to
attain higher organisational maturity at market place?
Frequency
a) Yes 50
b) No 10
Interpretation: Organisational learning and sustainability play a critical role in organisation in
attaining maturity at market place. By this all the set goals and objective can be easily attaining
in less period of time. It makes brand image of the company is more popular and famous as well.
In this context, organizational maturity is related with measured of business readiness and
capability expressed by which its employees and process are easily measure in to improve
performance of the company. It can be measure by the process of appraisal that may assist in
developing positive environment in which employees are perform well to accomplishing set
43
50
10
a) Yes
b) No

target. In this both sustainability and learning are considering through which company easily
grow their business at construction industry. In this regards, 50 out of 60 people think that
organizational learning and sustainability aid in making workers more productive and capable to
evaluate all the complicated activities for improving their performance. By this company easily
enhance their maturity at construction industry. This is possible by providing better learning and
development programs through which employees easily perform their task and accomplished
their target in stipulate frame. Furthermore, 10 contestant provide their opinion that
organisational learning and sustainability does not related with the its maturity because it is
based in how company perform their activities. Hence, it is crucial for organisation to ensure that
they effectively execute their operational activities at market and also implanted their positive
performance. This statement counter to the view point of (Pedersen, Gwozdz and Hvass, 2018),
organizational learning and sustainability support company in improving organizational maturity
in which workers are able to easily measure the effectiveness of company.
Theme 13: Creating knowledge is the main purpose of organizational learning and
sustainability within the business organization.
Q13) What is the primary intention of organizational learning and
sustainability within the business?
Frequency
a) Creating knowledge 30
b) Retaining employees 20
c) Adapt change in environment 10
44

Interpretation: There are various purpose associated with organisational learning and
sustainability within the company. Every organisation wants to accomplish success at market
place for which they always try to do their best. In this regards, 30 out of 60 respondents think
that the main purpose of organisational learning and sustainability within the business is to
creating knowledge at workplace by which employees are easily handler their allotted task
activities. It may also make them more productive at workplace that support in attaining set
targets in stipulate time frame. 20 group give their opinion that it also aids in retaining them in
the organisation that directly contribute in accomplishing their targets in stipulate time frame. 10
participants said that it supports employees at the time of adapting changes in environment that
may assist in developing positive image in construction industry. By these, company may
develop their positive and competitive brand image by inviting more and more customers
towards its services. The final outcome of this theme counter to the (Oyewobi, Windapo and
Rotimi, 2015), one of the main advantage of organizational learning and sustainability is to
develop knowledge by improving employees efficiency to perform their best.
Theme 14: Implementation of organisational learning and sustainability increase
profitability level of construction company.
Q14) Is implementation of organisational learning and sustainability Frequency
45
30
20
10
a) Creating knowledge
b) Retaining employees
c) Adapt change in
environment

increase profitability level of construction company?
a) Yes 40
b) No 20
Interpretation: It is essential for business to maximize their profitability level in construction
company. This is possible by implementing appropriate organizational learning and
sustainability. By this company enhance employee’s productivity by giving them training and
development activities to achieve their target and also amend their efficiency level. One of the
main advantage of this is to increase profitability level of the company at market place by
accomplishing them predetermines target. In this regards, according to 40 out of 60 respondents’
effective implementation of organizational learning activities and sustainability is directly
support business to enhance their profitability level. By this company easily capture larger
market share from its competitors. 20 people think that profitability of business organisation is
based on worker’s performance and their activities as well in which sustainability and
organizational learning is much important for company to improve their performance or
profitability as well. The finding of this theme counter with the opinion of (Oyemomi and et. al.,
46
40
20
a) Yes
b) No

2016), that implementing organisational learning and sustainability is effective as it improve
profitability level by making overall activities more effective.
Theme 15: Creating training and development plans is help in create learning culture
within the construction company to improve worker’s performance.
Q15) How to create learning culture within the construction
company to improve workers performance?
Frequency
a) Creating training and development plans 30
b) Give recognition to learning 20
c) Get feedback 10
Interpretation: It is crucial for construction organization to create positive culture with the aim
of improving their worker’s performance at workplace. It contributes in attaining all the set and
predetermined goals and objectives. By this, construction company easily develop skills and
knowledge of employees so that they can perform their task appropriately. In this context, 30 out
of 60 respondents think that Creating training and development plans is one of the effective way
to creating positive culture within the company. Furthermore, 20 people give their views that for
47
30
20
10
a) Creating training and
development plans
b) Give recognition to learning
c) Get feedback

developing appropriate learning culture Give recognition to learning is an effective way. This
will help them in improving employee’s performance at workplace. Furthermore, 10 people said
that Get feedback is also considering as an effective way that help business organisation to
develop positive learning culture within the organisation through which employees easily get
motived towards the set goals and objectives.
Theme 16: Management and leadership is the effective elements of organizational learning
used by company at the time of executing in construction industry.
Q16) What are the effective elements of organizational learning
used by company at the time of executing in construction industry?
Frequency
a) Management and leadership 40
b) Organizational culture 10
c) Knowledge, information and communication system 10
Interpretation: Organisational learning includes various elements that used by the company
while executing their activities in construction industry. With the help of this, organisation can
easily enhance their performance level. Every elements has specified roles that contribute in
improving the positive prospective. It may aid in attaining higher success at competitive market
48
40
10
10
a) Management and
leadership
b) Organizational culture
c) Knowledge, information
and communication system

place. In this context, 40 out of 60 participants think that management and leadership is consider
as as important element that help in managing or leading employee’s activities within the
business organization. Along with this, 10 respondents give their views that organisational
culture play a crucial role in learning activities that used by firm at the time of operating their
activities in construction industry. On the other side, 10 participants said that Knowledge,
information and communication system help company while executing in construction company.
It may contribute in making firm able to attain success and also established their competitive
image. This outcome counter the view point of (Ojha, Acharya and Cooper, 2018), management
and leadership is best element of organisational learning as it help in motivating workers to
execute task and activities in effective way to attain sustainability.
4.3 Descriptive Analysis
Descriptive analysis is an effective way for conducting statistical analysis that help
investigator in generating valid and authentic conclusion at the end of the research. Along with
this, it also provides an appropriate idea for analysing information that may support investigator
in effective evaluation of actual results within the research activities. One of the main aim of
descriptive analysis is to describe the basic features of the information within the specified topic
and study as well (Schulze and et. al., 2016). This type of data is related with quantitative
analysis of data through which investigator may summarise the meaningful results within the
research activities in order to make it more successful as well as authentic.
4.4 Relating the research finds to the research objectives
This section is important for investigator as it help in finding out the results on the basis
of research objectives that might be effective for attaining best possible outcomes. In this,
researcher collect authenticate data from various sources for improving the possibilities of
developing successful research project.
Importance of organisational learning and sustainability for organisations executing under
construction industry
Organizational learning and sustainability is considering as an important activity because
it utilise by construction sector company with the aim of executing its operational activities. By
this, business can easily accomplish their target and attain success. It also includes skills as well
as knowledge related with learning and experience that may help workers in enhancing their
49

productivity level. The main focus of organisational learning is to develop worker’s capabilities
to perform their best so that they can easily reach to set target in stipulate time frame. It directly
improves the sustainability of company at market place for longer period of time. If workers
have better knowledge and ability, then they easily gain sustainable competitive advantage that
provide new opportunities in which company easily improve the chances of attaining success.
Furthermore, it also includes discovery, intention, production and at the same time also
generalized of total results that assist in developing the positive working environment with the
company that support workers to do their best for attaining set targets. Organizational learning is
considering as a set of organizational action like acquisition of knowledge, information
distribution, information interpretation and memory that directly affect the development of
company in both consciously or unconsciously way. The main purpose of this is to provide
learning opportunities to workers to enhance their skills and knowledge. By this, employees can
easily have accomplished their target and improve their efficiency level. It also may aid in
developing sustainability within the company that help in capturing larger market share.
Different ways which can help to improve organisational learning and sustainability for
organisations in construction industry
It is crucial for every business organisation to improve organizational learning because it
help workforce to develop their skills and demand that may directly contribute in establishing
competitive image. As overall performance of business is highly depending on employee’s
performance so it is important to enhance skills and knowledge of staff member. Along with this,
it is also main reason that company focus of making their employees more productive so that
they can easily handle all the task and activities as well as also accept challenges. With the help
of this organization may enhance their competitiveness within the industry. In this context, there
are some effective ways support business to improve organizational learning and sustainability
like Formalize training and development plans, Continuous improvement, Social learning and
Track program effectiveness. All these will help company in developing positive and learning
environment through which employees easily perform their task activities in stipulate time
frame.
Issues faced due to lack of organizational learning and sustainability in construction industry
Due to lack of organizational learning and sustainability, business face various issues that
negatively impact at the time of operating operational activities in construction industry. Thus, it
50

is crucial for business organization to evaluate all the negative aspects or issues that may
influence business activities in adverse manner. By this company may face huge competition at
market that negatively influence its profitability level. As there are some challenges related with
lack of organisational learning like problem with goals, issues with incentives, issues with
practices, challenges with the large amount of information and challenges with organizational
turnover. All these are the major issues that arise due to ineffective learning and sustainability.
4.5 Summary
This section includes questionnaire which is prepared by investigator for gathering
information form selected respondents. Mainly, it is based on participant’s views and opinion
that help investigator in drawing a valid conclusion. In this context, most of respondents are
aware about the organizational learning and sustainability as they think that it is effective for
company to operate their activities in construction industry in an effective manner. It also helps
in developing employee’s productivity by providing effective training programs, employee
engagement programs, performance assessment and information technology. This will directly
contribute in developing higher sustainability within the business theory which company
accomplished their competitive advantage from its competitors. All these will help business in
making positive environment within the firm in which workforce perform their best to
accomplished their targets.
CHAPTER 5: CONCLUSION AND RECOMMENDADTION
5.0 Major outcomes/findings
This chapter is one of the important part of whole dissertation in which researcher
conclude entire activities of research and provide appropriate recommendation for further
improvement. It may contribute in enhancing the chances of attaining positive and reliable
results in future.
5.1 Conclusion
As per above discussed report it has been concluded that organizational learning and
sustainability play a crucial role in executing business within construction industry. Because
without learning it is not possible to sustain in business environment as they both are interrelated
and work together for business. Moreover, with sustainability an organisation can develop their
good image as well as goodwill within business environment. In addition of this, organizational
51

sustainability is also consider as an important activity that may aid in increasing the chances of
attaining success at market place. Along with this, for gaining sustainable position within market
there are several strategies implemented by organisation as well as adopt latest technology and
way of doing work. For an construction company it is essential to implement latest technology
within their working because it will help in doing business activities within more effective
manner and result in generating revenue. Organisational learning is possible only when there is
positive working environment within organisation and staff members are learning thing from
each other as well as it result in conducting daily basis operations within more effective manner.
Furthermore, it is also concluded that organization learning also increase the sustainability by
creating positive culture and environment. For attaining the same, company use various ways
like providing better training and development, continuous improvement social learning and
many more to their staff members. All these are aid in making employees productive and at the
same time also develop their effectiveness.
In addition of this, various tools of organizational learning are also used by company
while executing their business within the construction industry in order to enhancing productivity
of workers at workplace. As effective training programs, employee engagement program,
performance assessment and information technology are the crucial activities or tools that
support business organisation in intensify profitability of the company at construction industry.
Along with this, organizational learning and sustainability both are interlinked with each other
because when company operate their business ethically and also focus son workers learning then
they easily support in enhancing the chances of attaining sustainability within the company. This
will support in hold and encouraging employees within the business organization. For this,
company also use different theories like Espoused theory and theory in use. Both are play a
crucial role in developing healthy work environment and reduce the chances of arising errors.
Apart from this, it also focusses on resolving issues that faced by workers at workplace while
operating in constriction industry. All these are directly contributing in attaining higher maturity
at market place and may accomplishing competitive image.
5.2 Implications
According to discussed research from above it has been suggested that, it is crucial for
enterprise to develop organizational learning that may help them in enhancing worker’s
performance at workplace. If it possible then company easily sustain in market. In this regards,
52

company needs to give finer training programs to employees to make them able to take
challenging work to find innovative ways to resolve it effectively. It also develops creativity and
innovation within the business organization through which set goals and objectives can be easily
attained. Apart from this, company should analysis employees performance so that they easily
provide them learning opportunities to develop their skills about the specified target. This will
positively influence entire activities of the company and also make image competitive and
famous as well. Furthermore, company needs to use effective of organisational leaning to
enhance worker’s productiveness. For this, employee engagement programs should be effective
for worker to engaging with working activities that may help them in motivating to attain their
target. By this, firm easily reduce their turnover and increase market share as well.
Furthermore, company needs to implement espoused theory that is more effective
approach of organizational learning and sustainability that can be effective for removing error or
problems by providing better solution. It may assistance in rising the effectiveness within the
company. By organizational learning and sustainability create knowledge, retain workers and
also adapt change in business environment that positively impact on employee’s performance by
making them capable to take risk and resolve it effectively. Apart from this, to create better
learning culture manager of firm tries to create training and development plans for workers in
order to develop their skills. By recognition to learning is also play a crucial role in improving
employee’s productivity. For this, company needs to get feedback from workers and their
manager through which they amend their working activities and also influence them to perform
their best. It helps in attaining all the set targets in stipulate time frame.
5.3 Limitations
The major limitation of this investigation is that it is supported on specified area which
include wider prospective for researcher. As, current dissertation is based on developing
understanding and identify importance of organisational learning and sustainability for the
organisation executing business under construction industry. This project is related with
organisational learning that only increase professional skills and knowledge. It also includes
specified organization structure that is related with only company and its activities. In context of
researcher point of view, when investigator carry out researcher then they face limitation related
with time, cost and reliability of information. It negatively impacts on the end results of research
activities. Hence, it is of import for investigator to ready an effective plan that includes task of
53

research along with set time frame. It improves the chance of developing whole research in
successful manner and at the same time also increase its reliability.
54

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Appendix
Q1) Are you aware about the concept of organizational learning and
sustainability
Frequency
a) Yes 40
b) No 20
Q2) Is organizational learning and sustainability help organisation
to execute their business in construction industry?
Frequency
a) Yes 50
b) No 10
Q3) What is major significance of organisational learning for
construction company?
Frequency
a) Improve organization decision making 30
b) Increased productivity 10
c) Reduce employee turnover 10
d) Increase profitability 10
Q4) As per your views, does organizational learning increase
sustainability within the company?
Frequency
a) Yes 35
b) No 25
Q5) Is employee engagement is the linked with effective
organisational learning in construction company?
Frequency
a) Yes 40
b) No 20
Q6) What are the major issues faced by construction company due
to lack of organizational learning and sustainability?
Frequency
a) Challenge with goals 30
59

b) Challenge with incentives 10
c) Challenge with turnover 10
d) Others
Q7) What are the different ways through which company improve
organisational learning within the construction industry?
10
Frequency
a) Formalize training and development plans 25
b) Continuous improvement 15
c) Social learning 10
d) Track program effectiveness 10
Q8) Is organisational learning help in improving employees
performance at workplace?
Frequency
a) Yes 50
b) No 10
Q9) What are different tools of organizational learning used by
construction company to improve employees productivity?
Frequency
a) Effective training programs 15
b) Employee engagement programs 15
c) Performance assessment 10
d) Information technology 10
e) Others 10
Q10) Is organizational learning and sustainability are interlinked
with each other in business organization?
Frequency
a) Yes 35
b) No 25
60

Q11) Is organizational learning and sustainability help business to
attain higher organisational maturity at market place?
Frequency
a) Yes 50
b) No 10
Q12) What is the primary intention of organizational learning and
sustainability within the business?
Frequency
a) Creating knowledge 30
b) Retaining employees 20
c) Adapt change in environment 10
Q13) Is implementation of organisational learning and sustainability
increase profitability level of construction company?
Frequency
a) Yes 40
b) No 20
Q14) How to create learning culture within the construction
company to improve workers performance?
Frequency
a) Creating training and development plans 30
b) Give recognition to learning 20
c) Get feedback 10
Q15) What are the effective elements of organizational learning
used by company at the time of executing in construction industry?
Frequency
a) Management and leadership 40
b) Organizational culture 10
c) Knowledge, information and communication system 10
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