The Role of Organizational Learning in Improving Performance

This report explores the importance of organizational learning and development in modern organizations, emphasizing its role in improving overall performance and gaining a competitive advantage. It discusses how organizational learning enhances employee engagement, lowers turnover ...Read More

Learning and development

TABLE OF CONTENTS
INTRODUCTION......................................................................................................................2
MAIN BODY.............................................................................................................................2
Importance of organizational learning and development.......................................................2
Critically analyses the role of organization learning in improving the performance.............4
CONCLUSION..........................................................................................................................7
REFERENCES...........................................................................................................................8

INTRODUCTION
In this modern era, each and every organization tries to implement the best strategies
to improve the overall performance and gain the competitive advantage. For that, the present
study also shed a light upon different theories and models used to improve the organizational
performance, this in turn assists to improve the knowledge pertaining to the same. Also,
report will determine range of models used by different organization in the context of
organizational learning that helps in improving its performance.
MAIN BODY
Importance of organizational learning and development
According to Birasnav, Chaudhary and Scillitoe (2019) organizational learning is the
process of a firm that helps to gain knowledge related to the functions that assist to change
the environment and this in turn helps to increase efficiency. Therefore, it helps to creating,
acquiring and transferring the knowledge that help to modify behaviour in order to get new
insight of knowledge. It can be stated that there are different reasons that promote
organizations to focus upon organization learning which are as mentioned below:
 Increase employee engagement: Employees are the greatest assets of a company and
that is why, learning can be considered as a good ad valuable return in the form of an
engagement and commitment. Therefore, engaged employees are more likely to give
extra efforts to the company so that profitability of a firm increases. Hence, it can be
stated that a learning culture helps to engage employees and also shared a vision and
sense of commitment to meet the defined aim (Keyes and Benavides, 2018). Thus,
focusing upon organization learning is helpful to businesses in order to generate the
best outcomes.
 Lower turnover rates: If employees are engaged with company for longer term, then
it will be more helpful for a business to lower down the turnover rates. That is why,
focusing upon organization learning and provide effective training session to
employees will assists company to decrease the absenteeism and this in turn helps to
enhance the company’s performance as well.
 Foster innovation: It can be stated that teamwork helps a business to attain the
defined aim of a company and that is why, it contribute to increase innovation. Also,
it can be stated that focus upon team spirit and providing innovative tools will assists

the organization to sustain the brand image at global level. Thus, when an
organization focused upon the learning, then it definitely helps to foster an innovation.
 Increased productivity: Employees who are well equipped with knowledge, they need
to perform their roles with effective confidence and this in turn increases the
productivity of a firm (Chao, 2018). Further the relationship between organization and
the employee is symbiotic and this in turn assists to gain knowledge among
employees. This helps to improve the productivity of a firm and improve financial
performance as well. That is why, the success of tackling complex business
challenges, there is a need to focus upon organization learning.
 Raise financial performance of a firm: An effective learning of an organization
assists company to increase the financial performance of a firm and this in turn assists
to generate the best outcomes. Also, it can be stated that with the help of effective
learning among employees, company generate the best outcome and develop different
success options within a business. This in turn assists to create a positive impact over
the business performance and helps to sustain brand image as well. So, it can be stated
that with the help of effective learning, organization can improve the overall
performance and derive effective outcomes as well.
Therefore, it has been reflected that to retain employees for longer term, business
empower upon learning and development. This in turn assists them to earn profits and also
helps to solve the problem and transfer the knowledge to each other throughout the
organization. Thus, it can be stated that all HR of the company typically focused upon
learning and development that assist maintain effective results for future as well. Hence, it
can be stated that learning and development is consider a central to make sure that employees
are able to successful meet the challenges for their jobs (Azadegan and et.al., 2019). This in
turn assists to properly aligned with the business goals and sustain the brand image at global
level. So, to manage as well as procure the learning and development technologies to
facilitate the learning and management of learning activities. Hence, HR of a business are
responsible for learning and development within a company so that it helps to identify the
skill gaps among employees and also deliver the outcomes.
This in turn assists to generate the better outcomes and depicts that by using
organization learning, businesses can improve the ROI and also generate effective results as
well. That is why, such learning opportunity assist the business to let the employees

understand that they are important key element of a company and there is a need to generate
the best outcomes as well.
Critically analyses the role of organization learning in improving the performance
Organization learning is the theory itself which helps to generate the better outcomes
and also companies Tesco and Marks and Spencer assists business to generate the better
outcomes. Further, it can be stated that there are many theories and models that support
organization learning and this in turn assists to generate effective results as well.
Espoused theory: It refers to the formalized part of a businesses. Each and every firm
tend to have different instructions with regard to which employee conduct themselves in
order to carry out their jobs. This refers to problem solving where all the instructions are
often specific and narrow in focus which confine a set path. Also, the theory is rarely
followed by the individual because it is rely on interaction and brainstorming that helps to
solve problem (Valentine, 2018). Though the theory is used to loose, flowing and helps to
solve the problem and assists to provide a troubleshooting solutions to the firm as well.
On the other side, it has been critically analysed that the theory is actually a mismatch
between two approaches and in order to create an environment conductive to learning,
companies are encouraged to accept theory. This makes company able to accept the theory in
use and provide a better working environment as well. Thus, it reflected it might be easy to
interact with working environment in an undefined and unstructured way only when the
organization has comply with learning and development. Thus, Espoused theory helps in
providing right environment for an organizational inquiry to take place and unconstrained by
formal procedures. Kringelum and Brix (2020) also explained in the study that each
organization faces the problem and there is a need to solve the same which is possible by
complying with effective learning theories and that is why, it can be stated that due to having
or complying with effective theories, organizations can solve the problem and also generate
the better outcomes as well. On the critically side, it can be evaluated that due to not having
talents employees and does not focused upon the results, companies affect the results in
adverse manner and this in turn also affected the formal procedures effectually. Hence, it can
be stated that by applying the company learning theory company is able to encourage
employees to implement the effective results so that variety of results can be generated in a
company that helps to grow a business at further level of success.

According to Belinski and et.al., (2020) the theory helps to provide the world wide
view to people and also suggest how to behave in a workplace. Thus, it has been realized that
to gain positive outcome, company must used the same which in turn assists to sustain the
brand image at global level. On the other side, it has been critically analysed that without
opting the model and theory, company cannot realize that employees and their importance for
a firm. That is why, it can be stated that with through effective value, the behavior is reflected
within a workplace and this assists to generate the effective results for the company as well.
There are different theories used by the organization for improving learning and this
assists to create positive outcomes of a firm as well.
Experiment theory which is based upon Kolbs learning theory and this is based upon
psychology, philosophy and physiology which also gave a significant influence upon the
leadership and organization development. Also, the principle further contributed to learning
of an organization and assist in transforming experience. Basically, this theory is based upon
four stages which are Concrete experience, abstract conceptualization, reflective observation
and last is active experimentation that helps to make up the transforming experience
component. Thus, it can be stated that this learning process is defined as a cycle in which a
learner proceeds with a sequence of experiencing, reflecting, thinking and acting n repeating
progression which assists to provide unique learning to people (Birasnay, Chaudhary and
Scillitoe, 2019). In the top companies like Tesco and Marks and Spencer, they followed
experimental theory which helps to provide new behavioural to the employees and this in turn
assists to create a positive impact upon business.
Hence, the biggest advantage of using this theory is such that it creates a real world
for creativity and that is why, help to solve many problems and generate better outcomes.
Moreover, the theory also helps to accelerate learning that assists to provide long last effect
on the theoretical learning, this assists to develop decision making abilities and generate
better outcomes as well. Along with this, it can be stated that through effective learning
theory, employees develop better opportunities that assists to develop different growth
options in near future. Thus, it can be stated that by implementing effective theory within
business, company provide better opportunity which in turn assists to improve the results. On
the critically side, it has been identified that the theory requires patience and guidance which
in turn reflected that most of the companies did not uses this theory and that is why, it might
affect the result in adverse manner as well. In addition to this, it has been identified that it is a

decentralized process which can access any data and information that helps employees to
learn from an online platform and it cannot be access through the traditional modes.
Overall, through the theory, it has been identified that all learning cycle can be
entered at any point, but these stages must be followed in a sequence which in turn generate
better outcomes. So, it has been stated that with the help of effective theories of organization
learning, company can improve the efficiency and strengthen the community so that entire
team can perform the work with each other and focused upon innovation as well. That is why,
focusing upon experiment organization learning is far beneficial for the businesses which in
turn assists to create better outcomes.
Another theory related to the organization learning is Adaptive and Generative
Learning theory which is mainly influenced through Peter Senge who also develop cognitive
theory. It is completely relied upon assumptions, generalization and images that influences
how to understand the world and then offer the best effective solution in order to meet the
demand. Also, the theory is deeply ingrained assumptions, generalization and images that
assists to understand about action taken at the moments. In the context of present theory, it
has been identified that there are five disciplines required for gaining the skills and
competencies at organization level which helps individual to make an effective learner. Thus,
organisation uses effective tools and technique that helps to make people more concern about
the aim and objectives which have left to be attained. That is why, it has been identified by
Azadegan and et.al., (2019) that there are two modes of organization learning that helps to
improve the overall performance and makes employees more effective to learn about the new
things and adapt the same within a business.
In the positive aspect, it has been identified that the present theory assists to generate
the better outcomes and also enhance the organization performance by focusing upon
learning opportunities. Thus, focusing upon different aspects and seeking new options in
business entities assists to take it into another level of success and this is possible through
implementing enough resources as well as make employees able to generate the better
outcomes too. Hence, it can be stated that thinking in previously unused or unforeseen ways
affect the business performance and that is why, it also hinder the growth options as well. On
the contrary side, it has been identified that there are different ways through which company
produce new ideas and learning is all about continuous change which might open different
growth options, but affect the entire business in negative manner as well. As, continuously

focusing upon different new ideas and innovation might affect the results in adverse manner
and that is why, it might causes negative impact upon business success (Chao, 2018).
However, such organization theory always assists businesses to create better opportunities by
make employees more productive to attain better options in near future. Thus, it has been
analysed that adopting changes from market and apply the same within company assists to
create a positive impact upon business because it attract the customers towards it easily. This
will further contribute to improve the performance and efficiency among employees so that
they can generate better outcomes in future as well.
Overall, it can be analysed that theories and models of an organization assist
businesses to improve the business performance and make employees more productive to
generate better outcomes and improves performance. Thus, it can be stated that through
effective theory and models, company make their employees more able to generate effective
results and this in turn further aid to sustain the brand image at global level as well. Further, it
has been identified that with the help of effective organization theory, company enable the
ideas that promote innovation and that is why, it generate better outcomes for the company as
well. This assist to create better outcomes in future and also improve the efficiency of a firm
in term of financial outcomes.
CONCLUSION
By summing up above report, it has been concluded that organization learning plays
an important role in the success of a company and this assists to improve the performance as
well. Further, it has been also summarized that through effective learning theories and model,
companies get better ways to improve the overall performance and its efficiency. Therefore,
the overall outcomes reflected that with the help of effective theories and models,
international firms make the employees more able to improve the overall performance and
assists to generate better outcomes as well. Moreover, it has been also evaluated that
organization learning theories assist company to improve the overall performance and assists
to generate better outcomes.

REFERENCES
Azadegan, A. and et.al., 2019. Learning from near-miss events: An organizational learning
perspective on supply chain disruption response. International Journal of Production
Economics. 216. pp.215-226.
Belinski, R. and et.al., 2020. Organizational learning and Industry 4.0: findings from a
systematic literature review and research agenda. Benchmarking: An International
Journal.
Birasnav, M., Chaudhary, R. and Scillitoe, J., 2019. Integration of social capital and
organizational learning theories to improve operational performance. Global Journal of
Flexible Systems Management. 20(2). pp.141-155.
Books and Journals
Chao, Y.C., 2018. Organizational learning and acquirer performance: How do serial acquirers
learn from acquisition experience?. Asia Pacific Management Review. 23(3). pp.161-
168.
Keyes, L.M. and Benavides, A.D., 2018. Chaos theory, uncertainty, and organizational
learning: what the Ebola incident in Dallas teaches us about
organizations. International Journal of Organization Theory & Behavior.
Kringelum, L.B. and Brix, J., 2020. Critical realism and organizational learning. The
Learning Organization.
Valentine, M.A., 2018. Renegotiating spheres of obligation: The role of hierarchy in
organizational learning. Administrative Science Quarterly. 63(3). pp.570-606.