WPHN Organizational Management: Analysis, Strategies, and Policies

This report provides an analysis of organizational management within Western Victoria Primary Health Network (WPHN), a healthcare provider in Australia. It examines the relationship between the organization's clan culture and its outcomes, focusing on service quality and positive changes in healthcare delivery. The report recommends strategies such as constructing a separate clinic for veteran patients, establishing a subsidized medical store for remote communities, and utilizing mobile healthcare facilities for native populations. It also identifies relevant policies related to pharmaceutical benefits, veteran healthcare, Aboriginal and Torres Strait Islander healthcare, and food safety handling, along with a communication plan to enhance community and staff awareness. The report concludes with a consideration of the major expenditures required to achieve the desired outcomes, including operational costs, machinery, human resources, pharmaceutical costs, and construction of new facilities.

Running head: ORGANIZATIONAL MANAGEMENT
ORGANIZATIONAL MANAGEMENT
Name of the student
Name of the university
Author note

1ORGANIZATIONAL MANAGEMENT
Table of Contents
1. Introduction..................................................................................................................................2
2. An explanation of the outcome and its importance.....................................................................2
3. The relationship of organizational culture to the outcome..........................................................3
4. The recommended strategies to achieve the outcome.................................................................3
5. Identification of relevant policies that would need to be developed to assist in achieving the
outcome............................................................................................................................................4
6. A communication plan.................................................................................................................5
7. Consideration of any major expenditure required to achieve the outcome.................................5
References........................................................................................................................................6

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1. Introduction
Western Victoria Primary Health Network (WPHN) is a healthcare providing
organization, which is situated at the metropolitan sector in Australia. The different services that
are provided by the organization are related to the health related issues faced by the
communities. The report presents outcomes of the functions that are undertaken by the
organization and the manner in which the culture of the organization affects the different
outcomes (Ashby et al. 2012). Western Victoria Primary Health Network consists of four
regional centres located in Geelong, Ballarat, Horsham and Warrnambool. Western Victoria
Primary Health Network covers an area of 79,234.4 square kilometers with a total population of
617, 931 persons (ABS 2016) residing across 21 local government areas (LGAs). On the other
hand, the report also enumerates the recommended actions that are undertaken by the
organization and the manner in which WPHN will be able to bring in changes in the functions.
The identification of the issues that are faced by the organization and the manner in which the
issues can be mitigated through the enumeration of different policies will be helping to enhance
the quality of the services offered.
2. An explanation of the outcome and its importance
The outcome of the actions that are undertaken by the organization are dependent on the
quality of the services and the manner in which the organization is striving to bring in positive
changes in the services quality to bring in improvements in the systems of the firm. The
development of the organization through the group discussions and the seminars has helped the
same in bringing forth improvements in the service quality. The enhancements of the services
quality will be helping the business to enhance the processes that are undertaken by the firm. The

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identification of the issues that are faced by the patients and the manner in which the services
that are offered by the organization are to be positioned has helped the firm to bring forth
continuous improvement and sustainability of the functions. The outcome of the organization
will be helping the same to maintain the goodwill of the firm while operating in the Australian
market.
3. The relationship of organizational culture to the outcome
The organizational culture affects the smooth functioning and the outcome of the
organization in the market. The organization follows clan culture, which has helped the firm to
undertake steps to provide a variety of services where the goals and the values of the
organization play a major role in identifying the chief outcomes. The organizational culture of
WPHN has helped the same in bringing forth changes in the systems of the undertakings (Hassali
et al. 2014). The healthcare organization provides employment to physiologists, nutritionists,
mental health nurses, counselors, occupational therapists, physiotherapists and general
practitioners. It has helped the organization in adhering to a variety of issues that are faced by the
people and thereby applying ethical medical services to resolve the issues. It has helped in
bringing forth changes in the systems and thereby enhance the outcome of providing quality
healthcare services to the different communities.
4. The recommended strategies to achieve the outcome
The strategies that might be undertaken by the organization are dependent on the
identification of the needs of the patients and thereby amending them with the same to enhance
the outcomes of the organization. The strategies are as follows:

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 Constructing a separate clinic for the veteran patients as it will be focused on the
operational and medicinal properties to bring in changes in the systems of the
organization (Gardner et al. 2014). On the other hand, the different aspects of the change
in the systems of the business are dependent on the identification of the issues that are
faced by the veterans while undertaking the smooth functioning of the firm as per the
needs of the veterans.
 The organization must take steps to set up a subsidized medical store to support the needs
of the patients from the remote communities. It will be helping the organization to adhere
to the needs of the people from the remote areas to bring in changes in their livelihoods
(Baghbanian et al. 2012).
 The organization can make use of mobile healthcare facilities for the native people
residing in the remote areas of the region to bring in changes in the systems of the
functioning of the firm (Johar, Jones and Savage 2012).
The different outputs will be facilitated through the strategies, which will be helping the
organization to adhere to the holistic approach as per the needs of the people residing in the
remote areas of the region.
5. Identification of relevant policies that would need to be developed to assist in achieving
the outcome
The relevant policies that might be used by the healthcare organization are policies
related to Pharmaceutical benefits, Veteran healthcare, Aboriginal and Torres Islander
healthcare and Food safety handling. It has helped the organization in bringing forth different
changes in the systems of the firm and thereby help the organization to adhere to the

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requirements of the organization in the market (Seale, Kaur and MacIntyre 2012). On the other
hand, the identification of the needs of the patients will be helping the organization to bring forth
changes in the service quality and the type of services that are required to be taken by the firm.
The changes in the systems of the organization have helped in maintaining the goodwill of the
organization while operating in the Australian markets.
6. A communication plan
Activities undertaken Media of communication Time frame
Community – making the
community aware of the services
that are planned by the
organization to be delivered to
them.
Newsletter, press releases,
websites, social media platforms
3- 4 weeks
Staff – the awareness of the staff
will be helping the organization
to facilitate the smooth
functioning of the organization as
per the needs of the patients.
Official Portal, newsletter,
company websites
3- 7 weeks
7. Consideration of any major expenditure required to achieve the outcome
Budget
Operational cost AU$ 977,750

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Machinery (Lasers and the like) AU$ 65,770
Human resource AU$ 986,497
Pharmaceutical cost AU$ 78,657
Cost for construction of a new veteran section and
a mobile van for mobile healthcare services
AU$ 2,009,836
Total AU$ 4118510
References
Ashby, S., James, C., Plotnikoff, R., Collins, C., Guest, M., Kable, A. and Snodgrass, S., 2012.
Survey of Australian practitioners' provision of healthy lifestyle advice to clients who are
obese. Nursing & Health Sciences, 14(2), pp.189-196.
Baghbanian, A., Hughes, I., Kebriaei, A. and Khavarpour, F.A., 2012. Adaptive decision-
making: how Australian healthcare managers decide. Australian Health Review, 36(1), pp.49-56.
Gardner, A., Mitchell, B., Beckingham, W. and Fasugba, O., 2014. A point prevalence cross-
sectional study of healthcare-associated urinary tract infections in six Australian hospitals. BMJ
open, 4(7), p.e005099.
Hassali, M.A., Alrasheedy, A.A., McLachlan, A., Nguyen, T.A., Al-Tamimi, S.K., Ibrahim,
M.I.M. and Aljadhey, H., 2014. The experiences of implementing generic medicine policy in
eight countries: a review and recommendations for a successful promotion of generic medicine
use. Saudi pharmaceutical journal, 22(6), pp.491-503.

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Johar, M., Jones, G. and Savage, E., 2012. Healthcare expenditure profile of older Australians:
evidence from linked survey and health administrative data. Economic Papers: A journal of
applied economics and policy, 31(4), pp.451-463.
Seale, H., Kaur, R. and MacIntyre, C.R., 2012. Understanding Australian healthcare workers’
uptake of influenza vaccination: examination of public hospital policies and procedures. BMC
health services research, 12(1), p.325.