Organizational Management: Analysis of B.R. Richardson Case Study

This report examines the organizational management challenges faced by B.R. Richardson Timber Products Corporation, a lamination plant in Oregon. The company experienced a decline in its turnover rate and employee motivation due to safety issues, reduced rewards, and communication problems. The report analyzes these issues, focusing on increasing turnover, re-introducing employee rewards, implementing technological advances like lasers and cameras, and improving communication. It recommends enhancing communication, re-evaluating the reward system, establishing formal information gathering processes, and conducting regular meetings to ensure information flow and gather employee feedback. The report aims to provide recommendations for improving productivity, employee satisfaction, and overall organizational performance. The report also includes a detailed discussion on the importance of effective communication within an organization and how it can help in creating a better work culture.

Running head: ORGANIZATIONAL MANAGEMENT
Organizational Management
Name of the Student
Name of the University
Author Note

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Table of Contents
Introduction......................................................................................................................................2
Aim and objective........................................................................................................................2
Scope............................................................................................................................................3
Discussion........................................................................................................................................3
Increasing the rate of turnover.....................................................................................................3
Rewards for the employees..........................................................................................................4
Technological advances...............................................................................................................5
Effective communication.............................................................................................................5
Conclusion.......................................................................................................................................7
Recommendations............................................................................................................................7
Reference List..................................................................................................................................9

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Introduction
B.R. Richardson Timber Products Corporation is a lamination plant that is situated in
Papoose in Oregon. The company in its early days had a good rate of productivity, which helped
them in achieving 100 percent rate of turnover within the company. This had helped the
company in becoming famous in the local region with respect to the lamination industry. It had
helped the people in securing the jobs within the local region. The plant was facing serious issues
from the viewpoint of Richardson and Bowman and one of the major factors was the condition of
safety that was present for the employees. The unsafe environment for the employees has
exposed them to the injuries that may happen with them.
An example of this was that an employee was fatally injured during the course of work,
which led to the quitting of most of the employees for the reason of frustration. This led to the
decrease in the factor of motivation for the employees, as most of them were worried about the
about the factor of safety that was provided to them.
Aim and objective
The company previously had a high rate of turnover, which had helped the company in
increasing its rate of profit and earning goodwill within the local region. However in the current
scenario, it can be seen that the rate of turnover for the company has decreased and got to a low
of 50 percent.
The rewards for the employees were good previously, which helped the employees in
boosting up their morale and motivation. This has been reduced, which has resulted in frustration
among the employees. The primary objective would be to start the rewards system again in the

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organization so that it will help in keeping the employees motivated, which would further help in
increasing the level of productivity in the organization.
Scope
The main challenge of the organization is to enhance the level of communication within
the employees so that it can help them in managing the work in an efficient manner. The use of
the advance technologies within the organization will help the employees in effectively
communicating with each other so that the pressure of work can be distributed in an even
manner.
Discussion
Increasing the rate of turnover
The turnover can be increased within the organization by allowing the employees to
focus on their work so that it can help in creating value within the workplace. The use of jokes
and humors helps in increasing the level of productivity of the employees, as it helps them in
diverting their attention for a moment (Ashmarina & Khasaev, 2015). The employees need to
make the habit of planning their daily routine in the night so that they can predict the pressure of
work for the next day. This will help them in having a better knowledge about the duties that
they need to perform on the next day (Yang et al., 2015).
The distractions that are present within the organizations need to be avoided by the
employees so that it will help them in increasing the productivity of the firm. The serious
environment within the work culture will help the employees in getting involved within the work
in an efficient manner. The organization needs to focus on the healthy food habits of the

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employees so that they can remain fit and active in coming to the work place on a regular manner
(Aggarwal, Hsu & Wu, 2015).
The employees have to manage the time in a proper manner so that it can help the
employees in planning their work in an effective manner. The breaks that the employees are
entitled to; will help them in rejuvenating their energy so that they can prepare their mind in
continuing their work again in an effective manner, which will help in increasing the rate of
turnover within the organization (Artto & Turkulainen, 2016).
Rewards for the employees
The rewards system that has been abolished by the company needs to be introduced again
within the organization so that it can help in providing motivation for the employees. The
organization needs to have an effective Human Resources department so that they can help in the
process of planning of the rewards and incentives that needs to be given to the employees
(Olafsen et al., 2015). The compensation that will be given to the employees need to be
according to their designation or the level of duty that the employees are assigned within the
workplace. The level of compensation will help the employees in gaining better levels of
motivation within the work place (Deci & Ryan, 2014).
The rewards that will be given to the employees will help them in getting recognized
within the company, which will help in appreciating the level of productivity among the workers.
The employees will have to be provided with better remuneration methods so that they can be
motivated within the work place. The rewards that will be provided to the employees needs to be
known to them so that they can categorize their targets and achieve their respectable rewards
(Yoon et al., 2015). The consistency of the employees will be maintained within the work place

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by the employees so that they can achieve the desired targets and try to surpass it. This will help
the employees in increasing their level of productivity within the work place (Ganta, 2014).
Technological advances
The organization needs to introduce lasers and sensors in their system so that the
employees can keep a track of the logs that are being cut. The cameras need to be installed so
that they can help in checking the accuracy of the employees (Stein, Galliers & Markus, 2013).
The geometric system of scanning along with color vision technology needs to be adopted by the
organization so that it can help in determining the grade and the effective ways of cutting the
logs (Chelsey, 2014).
The use of the high speed system of sorting the logs will help the company in breaking
down its logs, which will help in increasing the productivity of the employees within the
organization. The use of the technologies will help in increasing the efficiency of the employees
within the organization, as it will help the organization in managing the resources in a proper
manner (Hacker, 2017). The use of the automation process will help the organization is ensuring
the efficient line of production along with better quality of products, as the scanning process will
help in detecting the internal defects, which cannot be seen by the human eye (Colbert, Yee &
George, 2016).
Effective communication
The importance of communication can be felt in all the organizations, as it helps in
communicating in an effective manner between the employees and the upper management. The
efficient use of the communication process will help the employees in bringing out their ideas,
which can be aligned with the goals and visions of the company. The proper use of the feedback

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process will help in keeping a constant communication among the senior management and the
employees of the company (Ladegaard & Jenks, 2015).
The use of effective process of communication will help in creating satisfaction of job
among the employees, as it will help in encouraging easy methods of correspondence within the
levels that are present in the organization. The issues that are present in the work place can be
efficiently solved by the senior management with the help of the employees, as their grievances
will be taken in to consideration. This will help the employees in working under better
conditions, which will further lead to the development of loyalty in the work place (Keyton et al.,
2013).
The use of better patterns of communication will help in reducing the rate of internal
conflicts within the organization, as clear communication methods will help in settling the issues
in a mutual manner. This will help the employees in developing their professional and personal
growth. The level of productivity will also increase in the workplace, as the goals and vision of
the organization will be communicated in a proper manner. The employees will have a better
knowledge about the work that they need to carry out within the work place so that they can
achieve their target in an efficient manner. The work by the employees will be delivered in a
better manner, which will help in increasing the level of output of the employees as well (Cardon
& Marshall, 2015).
The use of open methods of communication will help in will help in establishing better
relationship between the employees and the management so that the feedbacks that will be
shared will help in improving the level of work within the organization. The level of
communication will help in creating a friendly environment so that it will help in the promotion

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of better work culture within the organization. The resources that are available within the
organization can be used in a better manner if the level of communication within the
organization is clear and transparent (Carroll, 2015).
Conclusion
Therefore, it can be concluded that the organization is facing trouble with the
authoritarian style of leadership, which may demotivate the employees and hamper the level of
productivity within the organization. The use of efficient levels of practices will help the
employees in increasing their level of productivity and help the organization in generating better
rate of revenues. The use of the better level of technologies will help in efficient increase in the
output of the organization. The increase in the better quality of products will help in attracting
the customers so that the revenues of the firm can be increased, which will help the company in
earning goodwill in the market as well.
Recommendations
Thus, it can be recommended that the employees need to have a better description of the
work within the organization, as most of the departments within the organization are informal in
nature. The rewards system that will be available in the organization needs to be effective in
manner so that the employees can get motivated within the work place and increase the
productivity within the organization. The use of the proper communication methods will help in
communicating in between the employees so that the level of transparency can be maintained
between them. This will help in the increase of the relationships among the employees in a better
manner within the organization. Since the company does not have have any proper methods of
gathering and assessing the information within the organization, they need to set up proper

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practices within the organization, which will help in recording the transactions in an easy
manner.
The communication pattern needs to be present in between the shifts of the employees so
that the new employees who are being hired can have access to the information about the safety
practices and the level of production that they need to maintain within the organization. Apart
from the word of mouth policy, the company needs to hold meetings on a frequent basis so that
the employees can receive all the information that has been taken up by the upper management.
The employees then need to provide their valuable feedback, which will help in implementing
the process that will change the course of work within the organization.

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