Organizational Management: Theory Application and Incident Analysis

This report provides an analysis of organizational management through the lens of two incidents and the application of management theories. Part A details two incidents, one involving project management challenges due to lack of coordination and another concerning decision-making delays in a multinational company. Each incident includes an analysis of the leadership role, problem-solving approach, and critical evaluation of the implemented strategies. Part B introduces Scientific Management Theory by Frederick W. Taylor and Administrative Theory by Henri Fayol, explaining their core principles and application in organizational settings. The report uses Uber as an example of a company that implements Scientific Theory, focusing on productivity enhancement. The report concludes that the proper implementation of management theories can help organizations bring positive changes in their performance.

Running head: ORGANIZATIONAL MANAGEMENT
ORGANIZATIONAL MANAGEMENT
Name of the student
Name of the university
Author note

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Table of Contents
Part A...............................................................................................................................................2
Selected incident..........................................................................................................................2
Analysis.......................................................................................................................................2
Critical evaluation........................................................................................................................3
Part B...............................................................................................................................................3
Introduction..................................................................................................................................3
Theory 1: Scientific Theory by Frederick W. Taylor..................................................................4
Theory 2: Administrative Theory by Henri Fayol.......................................................................4
Organization example..................................................................................................................5
Summary......................................................................................................................................6
References........................................................................................................................................7

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Part A
1. First incident
Selected incident
I used to work as a project manager in ABC company pvt. ltd., an apparel company,
where the organization was looking forward to undertake a fashion based project “fashionista”. I
was required to undertake the overall functions of the project relating to planning, organizing,
leadership and controlling of the different parameters. I noticed that there are different issues that
are faced by the employees while performing in a team due to lack of coordination and
cooperation among the members. In this situation, I took steps to interact with the employees and
thereby identify the issues, which helped me to formulate strategies of mitigating the issues that
are faced by the employees while working as a team. I planned to identify the issues and thereby
took steps to organize the workforce and motivate the same to achieve the common objective of
the business. The mitigation of the issues helped me to undertake the smooth performance of the
workforce aimed at achieving the objective of the project. Controlling the different risk factors
and the contingencies helped me to get the work done more systematically.
Analysis
The leadership role that I played as the project manager helped in the proper functioning
of the teams. The coordination of the team members played a major role in the accomplishment
of the project that was initiated by me. The different issues that are faced by the people while
working on the project is affected through the lack of coordination among the members of the
team. Therefore, I took steps to undertake interactions with the different employees and
encourage the same to work in different working conditions. The analysis of the changes and the

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manner in which they might be facilitated as per the model of the business has helped me in
bringing forth changes in the systems of the functions that was planned by me. I undertook steps
to control and monitor over the different elements of the functions as it helped me to define the
different goals which the teams must consider to facilitate proper functioning of the project.
Critical evaluation
The evaluation of the critical issues that was faced by the workforce helped me in
formulating different strategies that will be helping the employees to function as per the needs of
the organization. On the other hand, the delineation of the goals helped me to make the
employees aware of the respective inputs that they were required to give to the success of the
project in the market. The interactions that I undertook with the team members helped me to
bring in changes in the different issues and thereby facilitate the smooth performance of the
teams as per the goals of the organization. The planning - organizing of the different resources
and the allocation of the job responsibilities among the team members helped me to achieve the
goal of successfully implementing the project.
2. Second incident
Selected incident
I have been working in the Luminol Company for around a year as the business head of
the branches in the south-west Caribbean zone. The company was headquartered in Zurich and
all the decisions for the smooth functioning of the systems were made from the headquarters. It
affected the productivity of the organization due to the time that was taken to communicate the
issues that were faced by the branches and the members of the council assessing the issues.
Therefore, I took steps to write to the CEO of the organization and making the person aware of

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the issues due to lag of productivity through the delay in the decision- making systems of the
business. It brought about a change in the systems undertaken by the business and the
management structure. The identification of the different issues and the application of planning,
organizing, leadership and controlling measures has helped me in bringing forth modifications in
the system of the business in the market.
Analysis
My role to bring in the change in the processes of the decision making is supported
through the planning for the change which is based on the identification of the issues that are
faced by the workforce in maintaining the rates of productivity as per the objectives of the
organization. The key purpose of the change in the processes helps in maintaining the
productivity of the business in the market. The different leadership roles has helped me in
enumerating the different aspects of the change in the functioning of the business and its
productivity as per the objectives of the business.
Critical evaluation
The critical issues that were faced by the pe4ople while4 maintaining their levels of
productivity apart from the late decision making and implementation is resolved through the idea
of decentralizing the management of the organization and the distribution of power to the
different branches. It has helped me in bringing forth changes through evaluation of the benefits
of the idea and the manner in which the idea fits in to the systems as per needs of the
organization in the market. The change in the processes is dependent on the evaluation and the
prediction of the positive results that can be derived through the change in the systems of the
business in the market.

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Part B
Introduction
The management of the organizations helps in facilitating and implementing changes in
the system of the business in the market. The key elements of the change in the functioning of
the business is facilitated through the identification of the issues that are faced by the employees
and the manner in which the issues can be mitigated through the application of sound strategies
(Mahmood, Basharat and Bashir 2012). The proper management of the organization encourages
the systematic functioning of the businesses in the market and thereby brings in changes in the
situations of the same. The identification of the change needs of the organization has helped in
the proper functioning of the businesses in the market.
The purpose of the report is to focus on the different theories of management and thereby
cite an example of an organization, which utilized the management theories to bring in changes
in the systems and the performance of the business in the market.
Theory 1: Scientific Theory by Frederick W. Taylor
Scientific management is a theory of management, which focuses on analyzing and
managing the workflow and thereby enhances the productivity of the organization while
operating in the change that is designed for the market. The key elements of the change in the
structure and the performance of the business are dependent on the systematic functioning of the
workforce as per the objectives of the organization. Spender and Kijne (2012) stated that the
application of the concepts of science and engineering in the management processes is initiated
through the scientific management theory which was proposed by Taylor. The different elements
of the change in the structure and the functioning of the firms are facilitated through the smooth

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functioning of the workforce as per the objectives of the business in the market. The differences
in the approaches help in exemplifying the issues that are faced by the workforce and the manner
in which they are mitigated to enhance the performance of the employees. Bell and Martin
(2012) observed that the proper application of the theory on the model of the organizations helps
the same in bringing forth changes in the productivity and the situation of the business while
operating in the international markets.
Theory 2: Administrative Theory by Henri Fayol
The administrative theory by Fayol is focused on bringing forth changes in the theory
proposed by Taylor and thereby helps in enhancing the functioning of the management as per the
identification of the needs of the organization while operating in the international markets. The
five steps of the theory facilitate in the decision- making functions of the organization and
thereby undertake enhanced management steps to improve the situation of the organization in the
market. The theory constitutes of planning, organizing, commanding, coordinating and
controlling.
The planning stage helps in predicting the outcome of the management steps that are
undertaken by the organization (Huarng and Ribeiro-Soriano 2014). It helps in forecasting the
different risks that might be faced by the organization while undertaking the change in the
systems of the business. On the other hand, the organizing stage helps in maintaining the
different levels of change in the structure of the business to cope up with the different trends that
are prevalent in the market. Sapru (2013) stated that the commanding stage helps in
implementing the change in the systems through the orders that were placed over the employees.
Coordinating with the work force helps in bringing forth the change in the systems and the
performance of the workforce. It helps in enhancing the productivity of the organization.

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Ehiobuche and Tu (2012) stated that unlike the Taylor’s management law Fayol’s law helps in
involving the workforce in the processes that are planned by the business. Controlling the actions
helps in maintaining the different elements of the change in the systems and thereby brings in
improvements in the organizational structure and performance.
Organization example
Uber has taken steps to implement the scientific theory in order to enhance the
productivity of the organization without considering the benefits of the employees. The different
key elements of the change in the structure and the performance of the business are dependent on
the productivity of the workforce (Canina, Palacios and Devece 2012). Therefore, the
organization stresses more on the economic enhancements other than the regarding the concern
for the employees in the market. According to an employee, the organization levies high pressure
on the employees to enhance their productivity without providing the employees with additional
monetary and other benefits, which demoralizes the efforts given by the employees Killen et al.
(2012).
Summary
Therefore, from the above analysis it may be stated that the identification of the
managme4net theory and the proper implementation of the same on the organizational structure
helps the organizations to bring in changes in the performance of their undertakings.

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References
Bell, R. and Martin, J., 2012. The relevance of scientific management and equity theory in
everyday managerial communication situations.
Canina, L., Palacios, D. and Devece, C., 2012. Management theories linking individual and
organizational level analysis in entrepreneurship research. International Entrepreneurship and
Management Journal, 8(3), pp.271-284.
Ehiobuche, C. and Tu, H.W., 2012. Towards The Relevance of Classical Management Theories
and Organizational Behavior. ASBBS Proceedings, 19(1), p.310.
Huarng, K.H. and Ribeiro-Soriano, D.E., 2014. Developmental management: Theories, methods,
and applications in entrepreneurship, innovation, and sensemaking. Journal of Business
Research, 67(5), pp.657-662.
Killen, C.P., Jugdev, K., Drouin, N. and Petit, Y., 2012. Advancing project and portfolio
management research: Applying strategic management theories. International Journal of Project
Management, 30(5), pp.525-538.
Mahmood, Z., Basharat, M. and Bashir, Z., 2012. Review of Classical Management
Theories. International Journal of Social Sciences & Education, 2(1).
Sapru, R.K., 2013. Administrative theories and management thought. PHI Learning Pvt. Ltd..
Spender, J.C. and Kijne, H. eds., 2012. Scientific Management: Frederick Winslow Taylor’s Gift
to the World?. Springer Science & Business Media.