ORGA 330: Managerial Skills Development Report - Group Analysis

This report, prepared for an ORGA 330 group assignment, analyzes the managerial skills necessary for organizational success, specifically focusing on the case of Eagle, a staffing agency. It covers key aspects of organizational management, including politicking, persuasion, and managing change. The report delves into the importance of teamwork, valuing diversity, and creative problem-solving. It also examines conflict resolution and negotiation skills essential for maintaining a productive and adaptable organizational culture. Various leadership styles are discussed to foster organizational development and achieve strategic goals. The report concludes by emphasizing the significance of these skills for organizational growth and adaptability in a dynamic environment.

Managerial Skills Development

Slide 2: Introduction
Eagle is one of the largest staffing agency in Canada, which provides services relating to the
recruiting process. This is the recruitment agency, which gives the services to the people and
maintaining the organization culture. This approach provides various benefits to the
organization. The several leadership styles described in this report that used to maintain the
culture of the organization. Change management is one of the main processes that are related to
the organization culture. Several recommendations used to solve the several conflicts occur in
the organization described in this report.
Slide 3: Politicking
Politics as a potentially destructive force, when deployed effectively it can help the company
meet its strategic goals and live up to its values, especially during organizational change.
Organizational politics refers to a variety of activities associated with the use of influence tactics
to improve personal or organizational interests. However, political behavior is also likely to be
present, but not explicit, until it is too late. it is important to understand that the root cause of
political activities are often scarce resources. The politicking approach is very useful for the
organization as Eagle organization need to maintain the political problems to increase the growth
of the organization.
Slide 4: Persuading
Persuasion is an umbrella term of influence. Persuasion can attempt to influence a
person's beliefs, attitudes and behaviors. In business, persuasion is a process aimed at changing a
person's (or a group's) attitude or behavior toward some event, idea or object. Systematic
persuasion is the process through which attitudes or beliefs are leveraged by appeals to logic and
reason. Like a political campaign, a persuasion campaign is largely one of differentiation from
the past. The trick for turnaround leaders is to show employees precisely how their plans differ
from their predecessors.
Slide 5: Managing Change
Managing organizational culture change can be a difficult challenge of leadership. Managing
organizational culture change is a huge undertaking and this requires all tools of organization for

changing people’s minds to be properly utilized in the process. These organizational tools are
deployed has a very critical effect on the success. The most useful and successful strategy to use
is to start with the right leadership tools. When it comes to managing organizational culture
change some common mistakes that might happen include under-using the tools of leadership
and overusing the power tools.
Slide 6: Managing Change
In a teamwork environment, people understand and believe that thinking, planning, decisions,
and actions. Teamwork is becoming more frequently found with the entry of millennia
employees into the workplace. Executive leaders communicate the clear expectation that
teamwork and collaboration are expected. Executives model teamwork in their interaction with
each other and the rest of the organization. The organization members talk about and identify the
value of a teamwork culture. The performance management system places emphasis and value
on teamwork.
Slide 7: Valuing Diversity
In highly diverse organizations, the ability to work with people having diverse values and
cultures is extremely important. Employees need to feel included -- that their values are being
recognized, understood and respected. It can be a major challenge to work with people and
cultures where others have values, beliefs and certain conventions that are distinctly different
from yours. Although working in highly diverse and multicultural organizations comes with its
own unique challenges, it comes with many benefits, as well. It is important to ensure that all of
you are “speaking the same language” about activities. It is common for people from different
cultures to become confused because different people are talking about results and others about
the activities to produce the results
Slide 8: Creative Problem Solving
Both problem solving strategies and collaboration are important concepts in any
organization. Effective problem solving must promote better collaboration among employees to
ensure the organization is running at an optimum pace and achieving its desired goals. The first
step to solve a problem is to correctly define it. If you do that properly, you are halfway to a

solution. In order to define it, you need to collect information to understand it. Creative problem
solving (CPS) is a way of solving problems or identifying opportunities when conventional
thinking has failed. It encourages you to find fresh perspectives and come up
with innovative solutions. Creative problem-solving is the mental process of searching for an
original and previously unknown solution to a problem
Slide 9: Resolving Conflicts
When you are working on a problem, the second thing to do is to figure out the best approach to
use to find your solution. After taking the problem into account, it is necessary to investigate. It
is important to listen to all sides concerned before arriving at a decision. Call for a meeting to all
the involved employees or department and handle the issue with diplomacy. The right and left
hemispheres of the brain analyses problems in different manners. The left-brain organizes
information and makes decisions more logic. When a doable solution has been arrived, it is now
time to implement it. If it will do good for the whole organization, put into writing that policies
have been changed.
Slide 10: Negotiating
Negotiation is a method by which people settle differences. It is a process by which compromise
or agreement is reached while avoiding argument and dispute. Negotiation is a process of
combining divergent positions into a joint agreement under a decision rule of unanimity. In
business, negotiation skills are important in both informal day-to-day interactions and formal
transactions such as negotiating conditions of sale, lease, service delivery, and other legal
contracts. The importance of negotiation in business comes to our starting salary and
benefits. The importance of negotiation in business becomes clear. To preserve and strengthen
your negotiating mandate by keeping these key organizational members.
Slide 11: Conclusion
The several leadership styles like democratic style, transactional style and autocratic style
discussed in this report. The change management is also good for the organizational development
so the process of change in Eagle organization described in the above report. Several negotiation
skills are described in the above report. The organizational development becomes easier by the

negotiation skills. Overall the report has been concluded about the various requirements of the
skills.