The Role of Socio Psychology in Shaping Organizational Behavior

This essay delves into the influence of socio psychology on organizational behavior, examining its impact on individual thoughts, feelings, and actions within a business context. It highlights three key areas: social thinking, social influence, and social behavior, and their effects on working practices. The essay analyzes contemporary issues such as managerial challenges related to workplace diversity, communication, team dynamics, and employee motivation. It explores how social psychology can both create challenges and offer solutions for organizations, emphasizing the importance of understanding employee expectations, promoting workplace balance, and adapting to global challenges. The conclusion underscores the value of applying psychological principles to address and overcome issues that affect organizational behavior. The essay also references books and journals that support the arguments presented.

Essay

Contents
INTRODUCTION...............................................................................................................................3
MAIN BODY.......................................................................................................................................3
CONCLUSION....................................................................................................................................5
REFERENCES....................................................................................................................................6

INTRODUCTION
Social psychology is a scientific study that related to the individual’s thoughts,
feelings and behaviour which are influenced by imagined and actual presence of others
(Brough, Chataway and Biggs, 2016). In an organisation, it is required for management to
analyse influence of socio psychology in order to minimise business issues and challenges
appropriately. Three major areas of socio psychology as social thinking, social influence and
social behaviour have its own impact on the working practices of an individual and
organisation as well. This essay will going to determine a proper analysis of contemporary
issues in an organisational behaviour that can be affected by socio psychology.
MAIN BODY
In a general term, psychology is known as a study of behaviour, consciousness and
cognition. In this regard, socio psychology is determine as a understanding of individual’s
behaviour, decision and thinking process in a specific social context (Findlay and Thompson,
2017). In terms of business, this knowledge is employ as developing an understanding from
marketing areas, buying and selling activities of a product as well as team leading activities.
In context of a business, this social psychology research take an another place in order to
develop some important relations as between corporation and its customer, management and
its employees as well as between subordinates and their colleagues. All these relationships
are based on business ethics, environment and organisation’s culture. Further another
important aspect in this regard are essential for an organisation as leadership and
management practices that works as a back bone of organisation. Hence, all of these aspects
of business investigate the construction of behaviour, feeling, belief, goals and objectives as
well as its influence on human interaction in a firm. For an organisation, being social, means
creation of wider social network that are enormously important part of organisation’s work
life. Thus, it is required to consider aspects of social psychology by developing a clear and
wide knowledge by analysing benefits and its consequences. For manager and management
of an organisation, it is required to enhance knowledge that how social psychology can create
challenges for an organisation in order to effective implementation of strategies to reduce its
negative impact.
Managerial challenges is one of the most common and important challenge currently
faced by different organisations which are dealing with different people which could be its
employees, customers, shareholder, investors and so on. In this regard major challenge in

front of employer is to develop workplace diversity which varies from the organisational
norms and policies. It could be a challenge in front organisation to manage equality in firm in
terms of gender, race and ethnicity at the same time. In this regard, it is required for
organisation to develop a diverse culture and a workplace environment in which path of
opportunity is for everyone who belongs to a different culture, different nation and region. It
also needed to develop equality for those who are physically handicapped elderly joining and
different sexual identity. It is not an easy task because as social psychology discriminate
individuals on the basis of their sexual, physical and cultural identity. Thus, it is not an easy
task for managerial division to shift their philosophy from treating everyone equally after
recognizing their personal identity. These kind of practices assist to ensure employee
retention and greater productivity at the same time not discriminating. In this process, it is
also analysed that increasingly diverse workforce presents both challenge and opportunity for
the organisation that varies on several situations of organisation. One major challenge can be
in front of management of organisation at the time of developing workforce diversity is
communication, team dynamics and dysfunctional conflicts.
Another issue that also have behavioural implications on organisation is known as
Work place challenges (Howard and Hatfield, 2018). Major reason behind this issue is
different behaviour and thought process of employees who are working in an organisation.
Thus, it could be a challenging approach for a manager and management staff to implement
such practices that helps in developing workplace environment after analysing individual’s
comfort. These arise in organisation due to employee’s demand for privacy, rights and
rewards. All these practices are based on employee’s expectation towards the organisation.
Thus, it is requited for an employer to pay their maximum attention towards such factors in
order to resolve work place issues that can affect behaviour of overall firm. In order to
resolve such, manager can implement some little things for developing a work life balance
that can job security, attractive pay packages, employee recognition, flexi-timings and so on.
These kind of activities are known as methods of employee motivation that assist in creating
a positive working environment.
Social psychology also impose some major challenges in front of an organisation that
can be improving quality and productivity. Now a days due to globalisation, liberalisation
and privatisation, organisations are exposed to competition. These kind of practices directly
influence customer behaviour towards the firm. In such scenario, it is responsibility of
manager to take adequate actions which are about to improving the productivity and quality

of firm. In this regards employee satisfaction play an essential role thus management have to
take desired action to provide quality services to their customers on the basis of their
requirements and need. Less satisfaction among customers can impose negative image of an
organisation in market.
Apart from this, Global challenges can also affect organisational behaviour in direct
and indirect manner (Parsons, Maclaran and Chatzidakis, 2017). Reason behind such can be
changes in governmental policies, managing diversity, economic fluctuations and so on. Thus
it is needed for an organisation to recognise that they can no longer limited to or constrained
by national borders. Thus, it is required to cope up with social psychology that can be in
terms of determination of law, adequate management style, ethics, and norms etc. By
implementing such an employer can overcome contemporary challenges in an organisation
by using appropriate knowledge of social psychology.
CONCLUSION
From the above report it has been summarised that understanding the psychology of
various business can lead to overcome contemporary challenges and issues that can influence
an organisational behaviour in direct and indirect manner. For this, employer can use the tool
of psychology in order to understand behaviour of individual who play an essential role in a
society.

REFERENCES
Books & Journals
Brough, P., Chataway, S. and Biggs, A., 2016. ‘You don’t want people knowing you’re a
copper!’A contemporary assessment of police organisational culture. International
Journal of Police Science & Management. 18(1). pp.28-36.
Findlay, P. and Thompson, P., 2017. Contemporary work: Its meanings and
demands. Journal of Industrial Relations. 59(2). pp.122-138.
Howard, D. and Hatfield, F.M., 2018. Aphasia therapy: Historical and contemporary
issues (Vol. 7). Routledge.
Parsons, E., Maclaran, P. and Chatzidakis, A., 2017. Contemporary issues in marketing and
consumer behaviour. Routledge.