Organizational Theory and Structure in Action: Walden University

This presentation provides an analysis of organizational theory and structure in action at Brigham and Women’s Hospital’s Shapiro Cardiovascular Center. It examines classical, neo-classical, and modern organizational theories, highlighting their relevance to the center's operations. The presentation assesses the effectiveness of the center's management, identifying factors contributing to both success and ineffectiveness. It recommends best practices for management, emphasizing two-way communication, dynamic interaction, and information sharing. The presentation also addresses challenges faced by the management team, including strong service demand, lack of electronic inpatient records, market competition, and relocation efforts, and discusses their potential impact on stakeholders. Finally, it suggests an appropriate structure for the senior executive team, focusing on information sharing, systematic development, and mutual understanding. The presentation also incorporates insights from peer discussions on organizational theory and its practical implications. Desklib is a great platform to find similar solved assignments.

Organizational Theory and
Structure in Action
[Your Name Here]
Walden University

Introduction
Applying theories of organizational design, administrators of Brigham
and Women’s Hospital: Shapiro Cardiovascular Center can shape the
structure and culture of an organization, and ultimately, influence the
success level.

Theories of organisational design
• Classical organisational theory
• Neo-classical organisational theory
• Modern organisational theory

Classical organisational theory
•classical management such as Taylor and Fayol
•organization as a machine and individuals working in it as
different components of this machine (Allen, 2016)
•maximizing control
•Hierarchy and delegation of authority

Neo-classical organisational theory
• Hawthorne experiments conducted under the leadership of
Mayo
• Human beings and their behaviour in organizations
• Human beings are not always rational (Mosadeghrad, 2014)
• Two way communication is necessary

Modern organisational theory
• System composed of many subsystems
• Changing environment and it survives
• Not useful for smaller organizations
• Dynamic in interaction with the structure

Relevant learning for the Shapiro Cardiovascular
Centre
• Neo-classical organisational theory for improving
social competence
• Modern organisational theory for enhancing the
profitability through holistic development approach

Unique aspects of
Brigham and Women’s Hospital (BWH) and Brigham and Women’s Physicians
Organization (BWPO)
• Outpatient Service at several location in
Boston Area
• Dynamic healthcare services
• Joint activity with academic medical centres in
U.S
• Huge physical and operational structure
• Specialisation in cardiovascular treatment

Organisational Structure

Physical space

Management has been effective
Factors Effectiveness
Business expansion Successful utilization of vertical
structure
Consumer handling Effective market research and
organizational decision
Controlling Close monitoring on regular operation
Service improvement Prioritizing consumer needs and
expectation

Management has been ineffective
Factors Ineffectiveness
Competitiveness Failed to overcome the market rivalry
related challenges
Operation Lack of change management
implementation for adopting IT
Integration Failed to implement integrated
developmental decision
Change management Lack of responding capabilities in radical
business changes