This report examines the challenges faced by SME family businesses, emphasizing the importance of organizational transformation for sustainable growth. It highlights the significance of employee motivation, the implementation of Kurt Lewin's three-step change approach, and the impact of employee cooperation on customer service. The report addresses technology adoption, specifically cloud encryption, and the need for businesses to embrace innovation to remain competitive. It also suggests strategies for establishing an online presence, integrating with food delivery platforms, and leveraging technology for inventory management and data analysis. The report draws insights from successful businesses like Greggs and provides actionable recommendations for SME family businesses to overcome obstacles and achieve long-term success.
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