CIS8009 - Industry Research Report: Origin Energy and Daxko Analysis

This report provides an industry-based research analysis focusing on Origin Energy, a leading Australian energy supplier, and Daxko, a US-based software solutions provider. It explores their history, mission, vision, current systems, and future requirements, including footprints, global scale, and business types. The report delves into the risks associated with each organization, considering strategic, compliance, operational, financial, and reputational factors. Furthermore, it discusses the management of organizational business, covering planning, organizing, communicating, leadership, and control. This analysis provides a comprehensive overview of both companies, highlighting their unique challenges and opportunities within their respective industries. Desklib offers a wide array of similar solved assignments for students.

CIS8009
Assignment 1
Industry research paper
Student Name:
Student Number:

Abstract
Telecommunication is the field of modern technology which used in every organization to
communicate with people and sharing the information of the business. It makes the work more
flexible for the employees. The report will include discussion on two organizations, these are
Origin Energy and Daxko. Origin Energy is leading energy supplier in Australia with more than
5000+ employees. And the other side, Daxko is software solution and services provider
organization with more than 200 employees. The report will cover various points regarding these
organizations, like network security and connectivity and some others. The conclusion will be
based on successful research of the report.
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Contents
Abstract............................................................................................................................................1
Introduction......................................................................................................................................3
Current system.................................................................................................................................3
Conclusion.....................................................................................................................................11
References......................................................................................................................................12
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Introduction
Telecommunication is the significant part of any structure of the business organization. It makes
better communication between the customers and employees of the organization. It the further
report of management of business telecommunication, focus on the communication and
networking management of both selected organizations. The report will contain the organization
type with risk about their structure. The history of the Origin Energy and Daxko, the
organization will explain in the report with networking connectivity, firewall and internal IT
infrastructure. Origin Energy has formed in 2000 Australia and it works in the field of power
energy and gas pipeline. The other one Daxko founded in 1998 in the US and it is the provider of
SaaS software which increases the organization’s community, efficiency and engagement
impact.
Current system
History, mission, vision, current and future requirement of the organization:
As I have selected two organizations which are, Origin Energy and Daxko. The Origin Energy
buys and sells the fresh energy in Australia and New Zeland. The Origin Energy explorer the
land to search the natural gas reserves to develop the energy source. Origin Energy also
generates the electricity from the traditional fuel like natural gas and coal. It sells electricity to
the customers with gas. It renewals the energy with solar technology, winds, hydropower and
geothermal. This is the history and mission of the organization to provide fresh energy. The
current requirement of the organization is to provide the electricity and energy to everyone and
the future requirement is to become a leading organization in energy, gas, LNG and electricity of
the world in future. The future priorities of the organization are to improve returns and growing
renewables with capital management and funding. It is required to add more security in future as
the organization establish in more countries and make a large network.
The other selected organization is the Daxko is the provider of financial and operational
solutions. It organized in 1998. The mission of the organization is to provide services and
technology to the customers which contribute to achieving the success of the organization. These
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customers are helpful for the team members in the growth of their career. The company has more
than 200 members which work on 6 products and services. The organization works to provide
SaaS (Software-as-a-service) based services. The company organizes a foundation which works
with local community from outside of the office. The current requirement of the organization is
to make quality software for human lifecycle and in the future requirement to work on different
methodology and productivity (Bloomberg, 2018).
Footprints, Global Scale and types of business
The footprint of an organization is related to measuring the multi-criteria of the performance of
an organization in an environment related to its services and goods in perspective to the life-
cycle. It contains the territories, various company other bodies and public administrative entities.
In the world of information technology, footprints are related to hardware and software; it is
related to both with the amount of space that they occupy (Europa, 2018).
The footprint of the organization of Origin Energy is related to its components like fuels,
climate, gas, with earth atmosphere. The footprint of the organization is connected to the result
of energy in form of social, environmental and economic. The footprint which related to Origin
Energy organization is also called carbon footprint because it contains fuels and gas (energy,
2018).
The footprints of a software organization are related to the personalized experience of employees
to increase the productivity. Footprints are connected to client management, SQL database,
active directory & more. As the final result of the footprints, it improves the IT reputation and
employee satisfaction with the business. Footprints help in an organization to track the
interaction with their clients (Software, 2018).
The Origin Energy organization was established in 2000 and starts with the business of building
and construction materials. After then it merges in energy business the name as Origin Energy.
After then, year wise year it improves the business in the field of gas energy and pipeline. In the
year of 2004, the company footprint extends in New Zealand with more than 50% in contact
energy and 50% in Kupe gas field. In 2010, the organization starts Origin Foundation with an
investment of $50 million. In 2013, Origin Energy becomes Australia’s largest power station
start the delivery of low-carbon energy to Victorian customers. As per the above discussion, the
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Origin Energy organization is available on the international market with presence in Australia
and New Zealand. This is the organization which available in more than two countries.
Every business has types of it. This type categorized it in form. Three major type of the business
are:
 Service Business: Intangible products are providing to the customers by the organization.
These types of products have no physical form. For example accounting firms, law firms,
salons, schools and banks. This type of business depends on advice and skills.
 Merchandising Business: The type of buy and sell a business is operating with buying the
product at the whole price and sell them at retails price. For example distributors and grocery
products.
 Manufacturing Business: It buys the used materials or products and makes a new product.
This business does the transformation of all purchased products. For example factory
overhead, raw materials and labour.
There are also some forms of the business organization like,
 Sole proprietorship
 Partnership
 Corporation
Other common types of business are Limited Liability Company and Cooperative.
On the basic on above discussion regarding the type of business, Origin Energy is the type of
manufacturing business and the software company Daxko is the type of service business. Its
network is established in a large area so the security should be more powerful. Origin Energy
uses the raw material and makes new product form this material using the labour in the factory.
And the software organization Daxko provides the software service to the customers that are not
available in physical form (AccountingVerse, 2018).
The software organization Daxko was established in 1998 in Birmingham, a city of Alabama in
the US. This is head-quarter of the organization. The other branch of the Daxko organization is
present in Houston, a city of Texas in the US. Both the branch is available in different cities so it
is not an organization of global scale.
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Every organization has a value statement or set of values. Some have in the written way or some
not. The value statement defines the company’s goal. The written down value statement define
the benefits and culture of an organization. The founders of a small organization are set the core
values and as the company grows, the management and founders inherit their value and codify a
statement of values. Here are two organizations, Origin Energy is a big organization which
presence globally and another one is Daxko which presence in two different cities of a country.
The total value statement of Origin Energy is 12,174 million in 2016. This figure is given on
company’s website with last five-year income statement. In income statement of 2016 is less
than 2015. The expected gas production of Origin Energy is set in the range of 245 to 265 Pj in
the financial year 2018 (Origin Energy, 2018).
The value statement of the Daxko software and services is not available on their website but the
starting price of the product of Daxko software is $99.oo per month (Capterra, 2018).
Risk of the organization
There are various types of risk of an organization which directly affect to company reputation
and revenue. A large organization has a department of risk management who handle the issue
and risks related to the organization and resolve it but the smaller origination does not take
seriously these risks seriously. There are various common types of risk which are related to an
organization.
 Strategic risk
 Compliance risk
 Operational risk
 Financial risk
 Reputational risk
 Internal risk
 External risk
In the section of the risk of the organization, the risk is divided according to the selected
organization, in which one origination is large organization and another one is small
organization. There are some other types of risk also, like network security for an organization
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regarding the security software and model. This security will explain further in this report. The
Origin Energy is the large organization of the county and risk types for this organization are
quite different from the small organization that is Doxko software service.
The Origin Energy is a type of manufacture organization so it is related to the material risk. A
material risk includes the defective products, liability risks, and environmental risks, financial
and operational risks. In the other types of risk for a large organization is a country risk and
resource risk. The resource risk is related to the Origin Energy organization in a way to get the
raw material from the earth. If the resource finished in the base of earth then it will be a risk for
the organization. The country risk related to the Origin Energy because of its type of
organization. The changes in the environment of a country, devaluation changes, changes in
stability factors due to an organization is the types of country risk. A large organization also has
a type of risk about the misclassification of the employees. The risk is about the auditing of
account of the organization. Not ready for a natural disaster is also a risk for the organization. In
another risk for a large organization is about the fail of a network or technology due to virus or
attackers. The fraud in the internal and external department of the organization is also a major
part of the risk (Blackman, 2014).
The risk for a small organization or Doxko software services is the human, technology, internal
and external. The strategic risk is the major part of an organization risk. Founders and
management create and make a strategy for the organization for its future growth and
improvement. A small organization can make a department for the rate each risk and solve it by
taking some actions like, accept, transfer, mitigate, avoid and exploit the risk. The main risk for
the Doxko software is to fail the network or firewall of the organization. Spread the virus in the
software by the attackers and hack the network. The other risk of Doxko software services is
system vulnerabilities, stability problems, compliance issues, security flaws, weakness in
efficiency and performance degradation (Clearke, 2017).
Both of the organization has a board of directors, management members to organize the
company. So there is not any single owner and no impact on current & future situation.
Management of organization business
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Management of an organization archive the define objectives like planning, controlling and
leading resource, goals and aims of an organization. It is a platform where some people make
decisions for business needs and resolves the issues of the company. Management set the rules
and values of the organization. The basic functions of the management are planning, organizing,
commutating and leadership and control (organizational management, 2018)
Some features of management which need for both of the organization, Origin Energy and
Doxko, there are:
 Planning: Make an effective plan for the business to achieve the goals of the organization.
Origin Energy has the leadership team for making the plan, purpose and principles for the
employees and customers of the organization. The team of Origin Energy includes CEO
(chief executive director), general manager of retails, supply, operations, business
development and risk management. In Doxko software service, these planning phases are
executed by the CEO, CTO, CFO and another management team.
 Organizing and Staffing: It requires organizing everything in an organization from monthly
budget to resource and other things which are required to achieve. The leadership team do
this phase of management of organizations. The staff members of the organization should be
happy always to each other and with their work. Hire the right talent for the organization is
the responsibility of leaders. The staff members of Origin Energy are more than the staff
members of Doxko software service. In the large origination, there is a head of each team or
department whereas no team head in the small company.
 Leading and control: The leadership team and managers must set the target for the team
members to achieve them before the deadline. The team lead should be must know about
each work of his team. The management team must aware about the work and targets. Also,
make a strategy for the security system of the organization which will discuss in next part of
the report. Origin Energy has large numbers of leadership compare than Doxko software
service (Managementstudyguide, 2018).
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Communication & Security in an organization
Business communication is a process to share the information with the people of an organization
or with the people who are not the part of the organization but they are commercially beneficial
for the organization. Communication is used for the marketing, customer relation, brand
management, public relation and many more. There are various ways of business
communication, web-based, reports, video conferencing, emails, face-to-face, one-to-one and
presentations. The email communication is a part of electronic communication. It can also be
completed by social media, online chat and through the company website.
The way of communication also has some other types, business to business and business to
customer. Business to business communication is used between two business organizations to
make the relationship stronger. This is mostly used in large organizations and the other way
business to the customer is used in a small organization to sell the products to the customers. The
business to business is also used to sell the products but to the small organization. Here the
Origin Energy used the B2B technique and Doxko used the B2C technique.
Some other way of business communication is business to employees, business to the public,
nonverbal. The communication between employees in the corporate organization, regarding the
information, is included in these types of business. The communication with the public for the
promotion and advertising of the company is also a form of communication which creates the
relationship with the public through the corporate statement and media coverage. During
communicate with the public; it is requiring using the proper language and corporate statement.
A good message should be conveyed to the people. The nonverbal communication is used by the
electronic media to send the messages to public and business (Papa, 2018).
When an organization working on the national or international level it required the complete
security for its network and computer systems. A security prevents the unauthorized access of a
system network. The establishment of a network in an organization depends on its size and
requirement. A large organization requires high maintenance with advanced hardware and
software tool. The access of the entire network is control by the administrator with a user id and
password. Create a strategy for the network security to protect the data of an organization. It
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should include some topics likes, data which need to protect, evaluate the security procedure,
develop a cloud model for security issues and prepare the backup plans for the network security.
Origin Energy used a firewall and network security for its organization to prevent it from the
hackers. There are various ways to improve the security and network of an organization.
 Establish firewall in the network
 Install and maintain the antivirus software for the systems
 Add encryption technique for sensitive files and data
 Make strong password on network devices and wireless network
 Use internal IT infrastructure, IDZ and DMZ techniques
 Back up and recover policy in case of failure of hardware and security breach (eccitsoluiton,
2018).
These security improvements are important for an organization to protect company’s assets, to
compete with the regulatory requirements and ethical requirements and for competitive
advantages. Here is some network security which is must for a large or small organization.
Above given list of the elements are the necessary components of a security model for the
organization. Remote access polity is also a part of this model.
Create a security model for Origin Energy and Doxko software that will work for both of the
organization as the network security would be same for both organizations, only the usable
security software would be different. To implement a security model, install software in the
origination from the available software in the market that an organization can be implementing to
protect its network. The Origin Energy can use the software ‘Keeper’ to secure its network form
the attackers. This software has various features like password protection; protect sensitive data
additional login functionalities and many more. The other organization, Doxko software can uses
‘Avast’ software for the organization. It is available for Mac or windows. It provides the
additional functionality to protect the hardware on a cloud-based platform. The facility to check
the status of device and network through the console is also provided by the security software of
Doxko software.
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Make disaster recovery plan: Origin Energy working in the field of gas and fuel. It depends on
nature more than human for the resources. A disaster recovery plan makes it safe form any
natural disaster.
 Backups: Doxko software and services require creating a backup and recovery plan for its
organization. It’s a software organization so does not need any company to handle it on its
behalf. The company can store their data in the cloud or virtual storage.
 Password Protection: create a strong password for login and authentication for the company
security from the hackers and attackers. A password should be long more than 15 digits using
the combination of characters, numbers, and special characters.
 Network protection: secure the network of an organization is necessary to form the attackers.
The network security tools are VPN, firewall, web-filters and cloud storage. A firewall
secures a network with monitor and controls its traffic with security rules (Abadullah, 2018).
 IDS Security: intrusion detection security is a software application to monitor a network or
system from malicious activity. It tracks the traffic of the network and monitors the packets
which damage the network traffic. IDS have different types for different security like NIDS
for the network, HIDS for host intrusion, signature-based and anomaly based.
 DMZ security: a security sub-network of the logical and physical parameter that contain the
untrusted services of an organization, on a large network like the internet. It works like a
layer of security in LAN of an organization. It a network firewall which is small, isolated
between the private network and internet.
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Conclusion
Management of business telecommunication is completed successfully with using the modern
technology in two organizations, Origin Energy and Doxko software service. The
communication technique with network and security implementation is explained successfully in
this report. The management of both the organization from history to the mission, revenue and
vision explained in above assignment. Firewall and security techniques and tools contained in
this report regarding this origination.
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References
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 Originenergy, 2018, Annual Report & Shareholder Review - Origin Energy, viewed 13 Apr
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