Ottolenghi: Management Structure, Job Description, and Induction

This report provides an overview of Ottolenghi, a London-based shop specializing in cakes, pastries, and bakery products. It details the company's functional management structure, highlighting departments like Finance, Marketing, and Operations. The report emphasizes the role of induction in the recruitment process, describing how it helps new hires acclimate to the company culture and job responsibilities. A detailed job description for a Chef position is included, outlining the main purpose, scope, preferred skills, main duties, and organizational structure. The report also provides a person specification for a Pastry Chef, including job requirements, qualifications, skills, experience, and personal qualities, along with a sample job advertisement. Finally, the report discusses the importance of both management and organizational structures, emphasizing how they contribute to the overall functioning of the company. References are provided to support the analysis.

Managing People
and
Systems

Description of Business
Ottolenghi is a medium size shop in London that offers favoured cakes and pastries. In
addition to this, it provide all forms of Ottolenghi bakery products. The main aim of any
business is to generate profits.
Description of Business
Management Structure
 The management structure of the Ottolenghi is functional, wherein the organization is
divided into small groups of different functional areas.
 The different functional areas within the respective company are Finance, Marketing,
Operations etc.
 A functional management structure contributes to the overall development of the
company. Not only this, it also helps in providing guidance to the different employees
across different departments of the company. This also makes it easier for the
management to add new position to the structure easily.
Role of induction in the recruitment process
Induction is an important process in an organization as it helps it in providing a
welcoming experience to the new hires. The process involves the HR manager or executives
sharing information regarding the job role as well as other processes at work with the
employees. The process of induction and onboarding are primarily meant for making the
employees comfortable with the organization environment as well as the existing employees.
For example, during the induction, the manager has to introduce the new employees with
their roles and responsibilities.
Ottolenghi
Job Description
Chef
JOB DESCRIPTION
Ottolenghi
JOB TITLE: Chef

MAIN PURPOSE AND SCOPE OF THE JOB
 Plan, implement and manage day to day operations
 Suggest new items to add on the menu
 Understand the preferences of the visitors and them provide suggestions based on the
findings
 Check the quality of equipment as well as material on a regular basis
 Always adhere to health as well as safety standards
 Decorate the pastries using different types of icings and toppings so that they appear
to be appealing
Preferred Skills
 Friendly attitude
 Strong interpersonal and leadership skills
 Strong passion for the art of food design
 Great attention to creativity and detail
 Effective Leadership Skills
Main Duties:
 Overall responsibility for the kitchen’s daily operations. This will include cooking
meals for the students and staff as part of chef team
 Liaising with the relevant companies for food orders.
 Creating new dishes and menus. There is an expectation that there will be a two week
menu cycle to provide both variety and consistency
 Interviewing and hiring new staff as required in partnership with the deputy Head
 Management of other chefs and catering staff
 Monitoring and controlling stock levels.

 Ensuring correct stock rotation procedures are followed.
 Implementation of health and safety procedures in the kitchen. Th9is will include
monitoring of any students with food allergies and ensuring that systems are in place to
ensure compliance
 Estimating costs and ensuring all purchases come within budget.
 Take care of the kitchen’s accounts and creating a work roster.
 Reporting any concerns about the students behaviour or any other concerns to the
Deputy Head teacher
 To attend weekly school senior management meetings during term time
 Determine how food should be presented, and create decorative food displays.
 Inspect supplies, equipment, and work areas to ensure conformance to established
standards.
 Demonstrate new cooking techniques and equipment to staff and provide regular
training to other members of the team
 To investigate and responds to any complaints from students and/or their families
about any aspect of the catering service
 To conduct an annual satisfaction survey of all students and produce a report based on
the findings with recommendations for the school board
 To undertake any other duties commensurate with the role
Organisational Structure

Both management structure as well as organizational structure are important for the
overall functioning of the company. The organizational structure can contribute to the
overall management structure by providing a clarity to the employees as to whom they are
supposed to report and so on. Organizational structure is an important component within a
company and can be defined as a system that explains how different activities are directed
within the workplace in order to achieve organizational goals as well as objectives. There
are different types of organizational structures and different organizations can have
different types of structures. An effective organizational structure provides the employees
clarity about their respective roles and thereby facilitates a better decision making within
the workplace.
Person specification
Name of Company:
Ottolenghi Shop
Job title Pastry Chef
Job Requirements Essential Desirable
1 Qualifications Bachelor's and Masters degree
in Marketing, Business
Administration.
Specialized Diplomas
and additional
certificates are

appreciated.
2 Knowledge Extensive knowledge of
marketing strategies,
channelization and branding
Proficiency in
Electronic marketing
and Automation
strategies.
3 Skills  Leadership
 Communication
 Creative Thinking
 Suggest new items to add
on the menu
 Understand the
preferences of the visitors and
them provide suggestions based
on the findings
 Always adhere to health
as well as safety standards
 Suggest new items to add
on the menu
 Should be
oriented to promote
collective
development.
 Exceptional
analytical skills
 Problem
solving efficiency
4 Experience Minimum two years experience
is required.
 A Bachelor's and
Master's Degree in Pastry Arts
 Adequate knowledge of
the sanitation principles
 A minimum of 5 years of
experience in the food industry
 Any additional
certifications would be a great
Farther experienced
employees are
encouraged.

additional
5 Personal Qualities  Curiosity for new
learning.
 Frequent Adaptability to
change.
 Persistence and
Patience.
Job Advertisement
Now Hiring: Executive Pastry Chefs
Ottolenghi Shop is looking for a qualified Pastry Chef with a minimum experience of 5
years.
Criteria
 Bachelor's and Master's degree in Pastry Arts
 Adequate knowledge of the sanitation principles
 Creative and a keen eye for detail
Requirements
 Effective Leadership Skills
 Strong interpersonal and leadership skills
 Friendly attitude
Interested candidates are requested to kindly share their resumes on [e-mail].
Application Form
Ottolenghi Shop - Application Form
Full Name:
Email Id:
Job Role Applied For:
Date:
Current Address:
Why do you want to apply for this job position?
Your Strengths:
Signature:

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