Report: Overcoming Communication Barriers for Mr. Fish Restaurant

This report examines the importance of effective business communication, focusing on a case study of Mr. Fish Restaurant, a fish and chips establishment in Borough Market, London. The report identifies various communication barriers, including cultural and psychological challenges arising from a diverse workforce. It explores how differences in language, culture, beliefs, and individual perceptions can impede the flow of information. Furthermore, the report proposes several strategies to overcome these barriers, such as promoting respect among employees, using plain language, and implementing feedback mechanisms to ensure clear and effective communication. The conclusion emphasizes the critical role of communication in achieving business goals and highlights the need for proactive measures to address communication challenges within the organization. The report also includes references to support the analysis and recommendations.

Business Communication

Mr. Fish MenuMr. Fish Restaurant

It is very essential to have complete knowledge and awareness
about the culture. As this will have major impact on
communication as well as negotiation. Communication is a
significant process which help in conducting business
activities in effective and efficient way as well as achieving
desired goals of organisation. Culture will influence the
communication flow and negotiation process within Fish and
Chips restaurant.
From the above report it can be concluded that communication is a
crucial part of business as it leads to conveying of meaningful
though within organisation. There are different barriers which affect
effective communication. It is very important to develop strict
policies and strategies to overcome communication barriers. This
helps in planning as well as conducting business activities in
effective and efficient way.
Cultural influences on communication
Conclusion
References
Adekola, A. and Sergi, B.S., 2016. Global business management: A
cross-cultural perspective. Routledge.
Evans, S., 2012. Designing email tasks for the Business English
classroom: Implications from a study of Hong Kong’s key
industries. English for Specific Purposes. 31(3). pp.202-212.
Lauring, J. and Klitmøller, A., 2015. Corporate language-based
communication avoidance in MNCs: A multi-sited ethnography
approach. Journal of World Business. 50(1). pp.46-55.
Bargiela-Chiappini, F. and Nickerson, C.R., 2014. Writing business:
Genres, media and discourses. Routledge.
Shih, R.C., 2013. Effect of using Facebook to assist English for
business communication course instruction. Turkish Online Journal
of Educational Technology-TOJET. 12(1). pp.52-59.
Introduction
Communication can be defining as a process of transferring
message or idea from one person to other person. This is a
very crucial part of an organisation as most of the activities
are majorly dependent upon communication flow. Company
chosen for this report is a Fish and chips restaurant. This
company is located in Borough market area which is near to
London Bridge station. It current have team of 20 employees
who are Britisher as well as non Britisher. This report
includes various challenges or barriers faced by company in
order to conduct effective communication. Different
strategies are included to overcome communication barriers.
Strategies for overcoming communication
barriers
It is very important for Mr Fishy to overcome these
communication barriers in order to conduct business activities
in effective and efficient way. There are various strategies
which will help in dealing with communication barriers.
Different strategies to overcome communication barrier in Fish
and chip restaurant company is mention below.
 It is very important that each and every employee
should be respectful towards other employees.
 Communication should be in plain or common
language which is easily understood by each and
every employee.
 Taking feedback is essential as communication
process in incomplete with it. Feedback be help in
providing proper and clear communication within
organisation.
Common challenges and barriers to effective
communication
There are various challenges and effective communication
barrier face by company. Barriers to effective communication
are those components which affect message and information
in negative way. Different communication barriers faced by
Fish and Chip company is mention below.
Cultural barriers: This type of communication barrier is
because of different in cultural, religion, language etc. Fish
and Chip company have employees form different culture
and each culture have their own belief or language. This lead
to create barrier in effective communication as there are same
words with different meaning.
Psychological barriers: This type of barriers can be defining
as those issues in effective communication that occurs due to
difference in opinions, attitude, emotions, consciousness etc.
Main causes of psychological barriers are lack of attention,
perception, closed mind, distrust and many more.