Communication Barriers and Cultural Influence at Mr Fishy Company

This report analyzes the communication challenges and barriers encountered by employees at Mr Fishy Company. It identifies issues such as lack of training, language problems, gender differences, lack of feedback, noise, and complex organizational structures. The report explores strategies to overcome these barriers, including eliminating perception differences through proper recruitment and training, using simple language, reducing noise levels, promoting active listening, avoiding information overload, simplifying organizational structure, providing constructive feedback, and selecting appropriate communication media. Furthermore, the report emphasizes the importance of cultural awareness in communication and negotiation, highlighting how cultural differences can impact interactions with customers. The conclusion summarizes the key findings and emphasizes the significance of effective communication within the organization. The report also includes a list of relevant references, including books and journals.

Staff Handbook
Guidance Document

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY ..................................................................................................................................1
Common challenges and barriers to effective communication .................................................1
Strategics to overcome from communication barrios ...............................................................2
Awareness of cultural influence in communication and negotiation .......................................3
CONCLUSION................................................................................................................................4
REFRENCESS.................................................................................................................................5

INTRODUCTION
Organizational communication is important to run day to day activity in any
organization. It is a exchange of any information within an organization , employees and
managers exchange there thought, ideas and information related to business. Without
communication there is no chance to be succeed in any business proper communication is
important to run business smoothly and effectively. This report will cover challenges and barriers
of communication and how to overcome from this all communication barrios, also cover
awareness of cultural influence during communication and negotiation.
MAIN BODY
Common challenges and barriers to effective communication
 New employees in Mr Fishy company are facing problem because of lack of proper
training. proper training about how to behave with customers and how to communicate
with them
 language problem is common barrier which is mainly faced by employees In company
 some worker do not pay attention when superiors give information , this can create
problems for both.
 Gender difference create problems for employees because they can be nervous to
communicate with female.
 it is important for workers to get feedback from customer , feedback motivate them to
work more better but it is challenge for employees to get feedback from customers.
 Sometimes employees do not get correct information it can be barrios for them if they
don't ask for complete information
 noise can be barrier for employees to listen provided information and this impact on their
work.
 Employees forget provided information
 employees fear to talk with their superiors
 complex structure of an organization is barrier for both employees and managers
 gossiper are barrier because some employees talk other then organization.
 That is challenge for employees to impress customers by their effective communication
 New employees have problem during eye contact with customer it is affecting on
communication
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Strategics to overcome from communication barrios
Communication barrios can create problem for Mr fishy company affect on the company
growth because it is impotent for company mangers to create relation with their employees
there are some strategies that can help company to remove this barriers (Barbour and Barge)
Eliminating differences in Perception
In this strategy it is important for company to recruit right candidates for job. interviewer
should insure that candidates has command over language as well as written (Kassing and
Matthews). It is important to clear all the information to employees there should be proper
training conduct by the required candidate.
Use of Simple Language
Employees always face difficulty to understand language it is necessary to understand
their problem so managers should use simple and clear language so employees can clearly
understand information. It will be more better if managers use language which employees can
understand easily. This will be helpful to remove communication barrier for Mr fishy company
and they can increase their growth.
Reduction and Elimination of noise level
This barrier create problem for employees to get information , there are many machine or
thing that make noise and employees cannot understand oral information (Kassing and Matthews
2017) To overcome from this barrier they can eliminate machine with other better machine
which make less noise as compare to others.
Active listening
Active listening is the most important part to understand information .Employees should
listen provided information carefully so they can perform their task properly . This is best ways
to overcome from this barrier.
Avoid information overload
This is important for company mangers to understand their responsibility and treat
everyone equally. They should spend some times with employees and supervisor so they can
feel free to work in a organization. it will motivate worker to share their thoughts and problem
with Superior s . this strategy will create a link between mangers and employees ,
communication will continuously flow withing an organization.
Simple organizational structure
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Complicated organizational structure create communication problem in a organization
that's why organizational structure should be simple and not that much complex , there should be
less number of supervisor and managers (Rusted 2017) Simpler the structure of organization ,
more effective will the communicate in an organization.
Feedback
Mr fishy company 's supervisor should avoid giving negative feedback to employees for
their work they should give constitutive feedback because this will lead them to effective
communication between managers and employees. Positive feedback also help employees to
work efficiently. This will create a good environment for company .
Proper Media Selection
Managers of Mr Fishy company should select proper medium of communication and
they should convey simple message orally (Rusted 2017). It will be more better if they convey
message face to face or in a meeting. Written communication can be difficult for employees to
understand but orally they can understand easily. If they are giving written message or any
information then it should be proper and essay to read. For significant message remainder
should be given by company like memo, notice and text messages.
Awareness of cultural influence in communication and negotiation
Mr fishy company should aware about cultural influences because it plays important role
during communication with customers ,every realign have different culture employees of
company should respect their culture (Mumby and Kuhn 2018). Real challenge for employee is
when customer speak different language , sometimes actions and words have different meaning
for customer and employees both even if they speak same language it can create problem for
employees to understand needs of the customer. Every person have different thinking and
thoughts it will affect employees during negotiation with customer for make them satisfy
CONCLUSION
As per the report has been analyzed that how communication plays impotent
communication within an organization and this report cover communication challenges and
barriers that have been faced by employees of the Mr fishy company and also analyzed to
overcome from this all barriers. Report cover different different strategies to overcome from this
barriers and analyze cultural influence occurs in a communication and negotiation with different
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different cultural people and different language , also cover that how it can impact on
employees of the Mr fishy company and how employees deal with this kind of customers.
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REFRENCESS
Books & Journals
Barbour, J.B., Gill, R. and Barge, J.K., 2018. Organizational communication design logics: A
theory of communicative intervention and collective communication
design. Communication Theory. 28(3). pp.332-353.
Chan, S.H.J. and Lai, H.Y.I., 2017. Understanding the link between communication satisfaction,
perceived justice and organizational citizenship behavior. Journal of business research. 70.
pp.214-223.
Kassing, J.W. and Matthews, R., 2017. Sport and organizational communication. Defining sport
communication, pp.137-149.
Lewis, L., 2019. Organizational change: Creating change through strategic communication.
John Wiley & Sons.
Mumby, D.K. and Kuhn, T.R., 2018. Organizational Communication: A Critical Introduction.
Sage Publications.
Rusted, B., 2017. Housing modifications as organizational communication. In Symbols and
Artifacts (pp. 85-105). Routledge.
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