Analysis of Communication Barriers and Strategies: Marketing Report

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Added on  2021/02/19

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This report analyzes communication barriers within the context of a business scenario, specifically focusing on Mr. Fishy's restaurant. The report identifies key challenges such as the use of jargon, differing perceptions, language differences, and prejudices among employees. It then proposes strategies to overcome these barriers, including avoiding slang, promoting cultural awareness, encouraging open-mindedness, and implementing follow-up communication. Furthermore, the report emphasizes the importance of cultural awareness in communication and negotiation, highlighting how cultural differences can impact employee performance. The conclusion underscores the significance of addressing these issues through effective communication practices to foster a productive work environment. The report is designed to provide insights into improving communication and business operations.
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MARKETING MATERIAL
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Table of Contents
INTRODUCTION....................................................................................................................... 1
LO2............................................................................................................................................. 2
Common challenges and barriers of effective communication.................................................2
LO3............................................................................................................................................. 2
Strategies to overcome communication barriers.....................................................................2
LO4............................................................................................................................................. 3
Cultural awareness on communication and negotiation..........................................................3
CONCLUSION............................................................................................................................ 3
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·INTRODUCTION
Business communication is process of information sharing within enterprise attaining
commercial benefits used to share information with customers for products and services. Mr.
Fishy chips and fish restaurant in London. The report will include barriers of effective
communication along with strategies to overcome that. The awareness of cultural impact of
communication and negotiation will be addressed.
1
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lLO2
lCommon challenges and barriers of effective communication.
The employees of Mr. Fishy might face several challenges and barriers for effective
communication practices.
Use of Jargon
The British and Non British employees of Mr. Fishy using unfamiliar technical terms in
business practices might develop misunderstanding among employees business activities creating
a gap between their communication practice.
Different perception and viewpoint
The difference in perception and viewpoint of British and Non British employees having
different cultural values will result in ineffective communication practice amongst each others
resulting in uncommon views over several points causing conflicts and confusion.
Language difference and uncommon accent
The British and Non British employees of Mr. fishy might face confusion at time of
communicating with each other due to difference in language and unfamiliar accents of each
other.
Expectation and Prejudice
The difference in culture of employees of Mr, Fishy might have different expectations
about things and several other prejudice of fellow workers might result in disputes.
lLO3
lStrategies to overcome communication barriers.
Several strategies are implemented to overcome these communication barriers.
Avoid Slang
2
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The British and Non British employees of Mr. Fishy must avoid using slang language
communicating with each other so as to avoid hurting ones sentiments and engaging in
unnecessary arguments.
Remain aware of cultural difference
Employees of Mr. Fishy of are aware of cultural difference like beliefs, religion and
common goal will avoid using such words causing harmful effects on fellows emotion and kepp
the decorum of work culture.
Stay open-minded
Employees of Mr. Fishy by staying open-minded will develop sense of humour and
might not feel bad about someone joking on them. These practices will result in effective
communication practice in organization.
Follow Up
Employees of Mr. Fishy must follow up after conveying their information to fellow
workers to eliminate any misunderstanding amongst employees resulting in effective
communication practice.
lLO4
l Cultural awareness on communication and negotiation.
Cultural difference plays vital role in communication and negotiation as Mr. Fishy
dealing along with British and Non British employees with different languages, viewpoints,
perception, prejudice employee of Mr. Fishy developed affecting employee performances. They
must practice activities where they must minimize slang language, learn cultural difference and
communicate clearly.
lCONCLUSION
The above study concluded employees different culture due to different viewpoint,
stereotype and experience. These practices can be ignored by learning effective learning in Mr.
Fishy.
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