Addressing Employee Turnover & Communication in Paramount Travel Hotel

This report addresses work-based problems, primarily focusing on high employee turnover at Paramount Travel Hotel Ilford. It proposes solutions such as training and development programs to enhance employee skills, the application of motivation theories like Maslow's hierarchy of needs to encourage and satisfy workers, and improvements to recruitment and selection processes to ensure the hiring of capable employees. The report also discusses different communication styles used at various organizational levels, including board meetings at the top level, email and face-to-face interactions at the middle level, and seminars for the lower level. Furthermore, it evaluates effective time management strategies such as prioritizing tasks, delegation of work, making notes, and maintaining a healthy lifestyle to reduce employee stress and improve productivity. This comprehensive approach aims to mitigate turnover and foster a more engaged and efficient workforce.

Task 4

4.1 Solution to work-based problem
 Within an organization there are different set of issues which are faced.
However, it is the responsibility of management to make sure that they
make use of strategies so as to overcome them.
 In this context, one of the main issue which are faced in cited firm that is at
Paramount Travel Hotel Ilford is high employee turnover (Richards and
Farrell, 2005). There are many reasons for this issues.
 Few of the issues include lack of motivation, lack on understanding the
roles and responsibilities, lack of proper skills, etc. Following are the
solution to this issue:
 Training and development: There are many cases in which employees do
not leave the organization just because they do not have proper knowledge
related to the job they perform. With the help of training, management will
be able to enhance their skills and they will be able to contribute
effectively towards the growth and revenue of the organization
(Assignment for developing personal and professional development, 2012).

 Motivation theories: Organization can make use of different
motivational theories like Maslow's hierarchy of need, Herzberg
two factor theory, Theory X and Theory Y, etc. Among all these
theories, cited firm can make use of Maslow's theory as it covers
all the essential areas with the help of which employees can be
motivated. This will enable to encourage and satisfy the needs of
workers (Schmeck, 2013).
 Recruitment and selection: This is one of the main function
which HR has to play. When there will be effective recruitment
process, then management will be able to hire employees who
will support the firm, in achieving the organizational goals and
objectives.

4.2 Communication through varieties of
styles at various levels
 There are different types of styles which are used to communicate
at different levels. It is the responsibility of HR to have proper
interactions with all the levels so that issues and problems can be
discussed. In this context, following are the different type of
communication styles used at different levels:
 Top level: There are only few members involved in this level. They
are the one who make decision and other departments have to
follow them. The type of communication style used in this level is
board meetings (Segers, Beausaert and Gijselaers, 2011). All the
issues are discussed in these meetings and they are able to make the
changes effectively. Moreover, all the issues are focused on and
effective decision are made by this level during board meetings.

 Middle level: All the decision are followed by this level which are provided
by top level. In order to have proper interactions, HR make use of e-mail,
telephone and face to face interactions. Mostly e-mails are used, in which all
he issues are discussed and the changes which are to be taken place are
conveyed (Thiry, Laursen and Hunter, 2011). However, in serious
emergency cases face to face interactions takes place and issues and or
changes to be made are conveyed.
 Lower level: They are the face of organization as they have direct
interactions with customers. A professional is hired who convey the issues
and problems. This is done with the help of seminars. All he doubts which
arise in the mind of employees are clarified and suggestions are also taken so
that business operations can be effectively performed.

4.3 Evaluation of effective time management
strategies
 When employees are provided with lot of work, then it creates stress and this
can also be determined as one of the factors because of which employees
leave the firm. In this context, following are the time management strategies:
 Prioritizing: This is a type of strategy in which tanks are made as per the
importance of tasks. This will enable to perform the task on or before time
and that also with high quality. When number of tasks are provided, then it
becomes difficult to perform all task with high quality. However, with the
help of prioritising the work tasks can be completed on time and with high
quality (Spruce and Bol, 2015).
 Delegation: It is strategy in which tasks are divided among different
employees. The time required to complete a tasks by a single person will be
more when compared same tasks when done by two people. This enables to
perform the roles in an effective manner and it also helps in maintaining the
quality of work.

 Making notes: In today's world, with the enhancement in technology
through mobile phone, people are able to make proper record of
things (Thiry, Laursen and Hunter, 2011). In addition to this,
employees can make use of tools like note book, pocket dairy,
calendar, etc. These are very helpful in remembering the tasks which
has to be done and can be completed within time.
 Stay healthy: It is important for a person to be healthy only, then one
will be able to perform their roles and responsibilities effectively. In
this context, it is essential that proper diet should be taken by
employees so that they have healthy mind and body to perform their
tasks with full concentration.

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