Solutions for Employee Problems at Paramount Travel Hotel, Park Royal

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Added on  2020/06/06

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AI Summary
This report addresses several key issues concerning the employees of Paramount Travel Hotel in Park Royal, London. The primary problems identified include a lack of employee motivation, a poor work environment, and insufficient job satisfaction. The report emphasizes the importance of motivating employees through encouragement, reduced stress, and healthy competition, while also clarifying their work duties and responsibilities. It also highlights the need for a positive work environment, including managed shift timings, adequate facilities, and effective conflict resolution strategies. Furthermore, the report stresses the significance of job satisfaction, including fair compensation, infrastructure, and a supportive work environment, with an emphasis on rewarding good performance and providing allowances and bonuses. The report underscores the need for employee training, discipline, and effective communication skills to improve customer service and address complaints. Ultimately, the report provides a comprehensive overview of the issues and suggests various solutions to enhance employee morale, productivity, and overall workplace satisfaction at the hotel.
Document Page
Work-Based Problem Solution
Introduction
Paramount Travel Hotel in Park Royal, London has the several issues regarding
the poor management of the employees at the work place. There has been many
complaints against the hotel staff by the customers regarding the rude and unhealthy
behaviour at the night. There are several changes to be done employees have to be well
trained and get the discipline in their work and they should be taught the way to
communicate in the hotel with the customers and the supporting staff (Opdenakker,
2006.). They should be punished for their behaviour and it should be in consideration
of their salary other wise a strict action should be taken in against of them.
Probem 2:
Work Environment: The employees of Paramount Travel Hotel Park Royal,
London should be satisfied with the surrounding environment and the co-
workers. There should be managed timings according to their shifts and the
facilities provided to them. The rules and regulations are to me made to control
any conflict at the work place. The managerial head should give proper solution
in the matter to solve the conflict(Livingstone, 2015.). A quarterly refreshment
plans should be organised so it can be helpful in building the good relations
between the employees this is be like organising a office party, picnic and
celebration of birthdays or national events.
Problem 1:
Motivation: The workers at Paramount Travel Hotel Park Royal, London are
to be motivated for their work and they should be encouraged by their leaders, it
will increase their morale and helps in reducing the stress and burden and
generate the healthy competition. They should be known to the work duties and
responsibility which describes the importance of their work in the
hotel(Stenfors-Hayes and et.al., 2010.). A motivated staff has the willingness of
work and they can perform favourably as according to the demanded
performance from the managerial heads.
Probem 3:
Job Satisfaction: The workers at Paramount Travel Hotel Park Royal, London to
be satisfied with the overall work condition including the pay-offs, infrastructure
facilities, the shift timings, work environment, the mentors or leaders. They should
not be pressurised with the unrealistic targets(Mullis and et.al., 2012.). They should
be rewarded for their best performance and benefited with the allowances like
medical allowance, educational allowance, travelling allowance etc. Employees who
are working for many years with the hotel are should be rewarded with the bonus
and and increment in their current position like promotion, improvement of pay
scales.
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