Parking Management System Report: System Analysis and Design

This report presents an analysis of a parking management system, addressing key aspects such as problem description, major system capabilities, and potential business benefits. It includes a system vision document outlining issues like sensor malfunctions and database vulnerabilities, along with proposed solutions. The report details functionality analysis based on customer type (ordinary vs. fixed), resource requirements (technical and human), and project feasibility, incorporating risk analysis and acceptance criteria. The proposed outcome is a high-quality parking management system, with considerations for stakeholder and user descriptions, and a detailed bibliography. The system utilizes IoT devices and aims to improve efficiency and customer satisfaction through automation and real-time information flow.

Running head: ASSESSMENT ITEM 1
Assessment Item 1
Name of the Student
Name of the University

1ASSESSMENT ITEM 1
Table of Contents
1. System Vision Document:...........................................................................................................2
2. Analysis of Functionality:............................................................................................................4
3. Resources Required:....................................................................................................................4
4. Feasibility of the Project:.............................................................................................................4
5. Proposed Outcome:......................................................................................................................6
Bibliography:...................................................................................................................................7

2ASSESSMENT ITEM 1
1. System Vision Document:
Problem Description: The prime issue that the Parking System may encounter in its
lifetime is that it may malfunction due to various reasons from time to time. The sensors installed
in the pillars of the parking entry area can get damaged and start malfunctioning during working
hours. The outcome of the situation is that the sensors may not recognize the presence of the cars
at the entry point. The printer may not work properly and print wrong charges as well as time on
the ticket. This will lead to reduction in customer satisfaction. The database will be used to store
all the data that are required for the business (Baharorn, Deraman & Hamdan, 2016, pp. 62). It is
possible that some bugs will remain in the system even after deployment. These bugs may affect
the system’s data storing and retrieving process. As a result, the customers may encounter issues
in paying the charges for parking service. The method of tractions fixed customer customers
follow is completely based on the database and system communication. That is why the 'fixed
customers' will face the most severe issue. The fixed customers will face issue in paying the
charge for parking even if they have enough balance in their ticket. The system does not provide
any alternative method to ticketing process for entering into the parking area. This diminishes the
opportunity to manage system manually if the system does not work properly.
Major System Capabilities: The system will be equipped with various capabilities. These
capabilities are as following.
i. The system will automatically monitor entry and exit of each person
ii. The system will have automation technique to control the parking area activities
iii. The system will be connected to the sensors through real-time information flow
method

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iv. The tickets will be generated and accepted by the system
Possible Business Benefits: The display installed in both the pillars can be used for
showing advertisements. The tickets will consist of name of the advertiser. Moreover, the tickets
can have the image/logo of the advertising organization on it.
Stakeholder and User Descriptions: In this section, internal and external stakeholders
have been discussed in brief.
Owner (Collin): Collin is the owner of the organization. He has got all the powers to the
system. Thaw owner will provide financial resources to upgrade the system and can put an end to
the system. The owner is the internal stakeholder.
Customer: The customers pay the price for parking their cars within the parking area.
This payment is used for running the business and this is the customer payments are the base of
business profit. The quality of customer base decides the future of the system. It suggests the
stakeholders to upgrade the system and other post implementation activities. Customers are
external stakeholders.
Government: The state and national government makes law regarding system
development and maintenance that have direct impact on the system.
Technicians: The technicians are responsible for maintaining the system. The technicians
will fix the system while the system will malfunction or get damaged.
Product Overview: The system will be developed through Object Oriented System
Development Methodology process. This methodology is constructed with various activities and
protocols. The system will have of various sensors. These sensors will be connected to the core
system. The system will generate tickets through the printer. All the hardware and IoT devices

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will be connected to the system through wire. The wired system has been selected in order to
make the system more secure. It is because accessing the wired connection can be much more
difficult than accessing wireless connections.
2. Analysis of Functionality:
The system will function differently based on the customer type. The ordinary customers
will be paying charges in cash or card each time they park their car. The fixed customer will be
paying charges once, while generating a ticket (Dick, Hull & Jackson, 2017, p. 33-31).
Collecting charges form the customers, sense the presence of car at entry and exit pillars, display
messages and many more additional fictions will be carried out by the system. The system will
have a payment gateway integrated within it so that user can pay the charges with their cards.
The system will be calculating the charges on the basis conditions defined within it.
3. Resources Required:
Two main resources are needed to develop system and maintain it. These resources are
technical and human resource. The system will have a central database, computers, printers,
sensors, monitors and many more things. These resources are considered to be the technical
resources. On the other hand, the human resources will be a project manager, client organization
staff, development team, marketing team, designing team and many more (Goyal & Gupta, 2014,
p. 246). The quality of collaboration of these two resource will determine the quality of the final
product.
4. Feasibility of the Project:
Risk Analysis: The risks associated with the project and system are as follows.

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i. The main risk of this project is lack of stakeholder support. The IoT based
projects are very critical and risk-prone. The project manager may not be able to
satisfy all the stakeholders every time. Continuous occurrence of project related
issues will cause dissatisfaction among the stakeholders (Huda, Arya & Khan,
2015, p. 286). A severe outcome of this situation is that the stakeholders may stop
the project.
ii. Scheduling is a major aspect of project management. The quality of the schedule
will determine the project outcome. The project manager must provide enough
time to create the schedule so that all the activities of the project can get adequate
time and resource. Without proper time allocated to the individual project
activities, a good quality system cannot be.
iii. In recent years various cyber-attacks has emerged tremendously. The
cybercriminals have developed methods of carrying out illegal activities over the
internet without being traced. Proving system proper security is a costly process
(Pearlson, Saunders & Galletta, 2016, p. 79). The project manager must identify
which security concerns to follow at the planning phase so that financial issues do
not occur later in project management process.
iv. This project is needed to be done within the time allocated to it. The stakeholders
of the project are not going to entertain major issues that can cause extension of
project deadline. In such situation, if any project team members leave the project
before completion, major issue can occur. Finding a new member and making
him/her time understand the roles and responsibilities is a time-consuming

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process (Baharorn, Deraman & Hamdan, 2016, p. 62). The project manager must
be concerned about the misunderstanding among the project team members.
Acceptance Criteria: If the project fulfils all the following acceptance criteria then it will
be considered as a successful project.
i. The user validation through the ticket
ii. The tickets are accepted, and the proper message is displayed by the system
within 5 seconds
iii. The system will be recognizing the presence of a car at the entry gate or exit gate
iv. The tickets will be generated as per the organization policy
v. The charges will be calculated by following the government rules and conditions
stored in the system
vi. The system will take less than 5 seconds to response
vii. The system will be carrying all the processes automatically
5. Proposed Outcome:
A good quality Parking Management System is the proposed outcome of the project.
Most of the system functions will be triggered by type of the customer accessing it. The fixed
customer will put their card into the entry pillar, and the system will allow him/her to park car
within the premises. The ordinary customers will ask the system to generate ticket every time
they come to park their car. The system will be able to show various messages through the
display, installed within the pillars.

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Bibliography:
Baharorn, F., Deraman, A., & Hamdan, A. R. (2016). A survey on the current practices of
software development process in Malaysia. Journal of ICT, 4, 57-76.
Dave, B., Kubler, S., Främling, K., & Koskela, L. (2016). Opportunities for enhanced lean
construction management using Internet of Things standards. Automation in construction,
61, 86-97.
Dick, J., Hull, E., & Jackson, K. (2017). Requirements engineering. Springer.
Fang, S., Da Xu, L., Zhu, Y., Ahati, J., Pei, H., Yan, J., & Liu, Z. (2014). An integrated system
for regional environmental monitoring and management based on internet of things.
IEEE Transactions on Industrial Informatics, 10(2), 1596-1605.
Goyal, N., & Gupta, D. (2014). Reusability calculation of object oriented software model by
analyzing CK metric. International Journal of Advanced Research in Computer
Engineering & Technology, 3(7), 2466-2470.
Hölzl, M., Koch, N., Puviani, M., Wirsing, M., & Zambonelli, F. (2015). The ensemble
development life cycle and best practices for collective autonomic systems. In Software
Engineering for Collective Autonomic Systems (pp. 325-354). Springer, Cham.
Huda, M., Arya, Y. D. S., & Khan, M. H. (2015). Testability quantification framework of object
oriented software: a new perspective. International Journal of Advanced Research in
Computer and Communication Engineering, 4(1), 286.
Pearlson, K. E., Saunders, C. S., & Galletta, D. F. (2016). Managing and Using Information
Systems, Binder Ready Version: A Strategic Approach. John Wiley & Sons.