Analysis of Partnership Working in Health and Social Care (HSC)

This report examines partnership working within the Health and Social Care (HSC) context. It begins with an introduction to the importance of collaboration in achieving goals and targets. The report is divided into three key tasks. The first task involves a Care Quality Commission (CQC) presentation, assessing the effectiveness of partnerships in HSC settings. The second task focuses on strategies to improve HSC working, considering current legislation, policies, and procedures. It highlights how differences in working practices affect teamwork. The third task evaluates the outcomes of partnership working for service users, professionals, and organizations, while also analyzing potential barriers to effective collaboration. The report uses a case study to illustrate these concepts, focusing on territorial disputes between local community mental health teams and mental health trust staff and the impact on service quality. The report provides strategies for improvement and emphasizes the importance of communication, defined roles, and training to enhance service delivery and patient outcomes.

Working in partnership in health and
social care

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1 (Presentation).....................................................................................................................1
TASK 2............................................................................................................................................1
2.1 Highlight the type of partnership with determination of partnership taking place in HSC
unit..........................................................................................................................................1
2.2 Review current legislation, policies and procedure included in partnership of HSC
working...................................................................................................................................2
2.3 How differences in working practices and policies affect team work in HSC.................3
3.3 Devise strategies to improve partnership working in HSC..............................................4
TASK 3............................................................................................................................................5
3.1 Evaluate possible outcomes of partnership working for service user, professionals and
organisation............................................................................................................................5
3.2 Analyse the potential barriers to partnership working in HSC setting.............................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................8

INTRODUCTION
Working in partnership support in order to accomplish all goals and targets properly and
effectively with more suitable aspects. Partnership working promotes appropriate and effective
accomplishment of goals and targets so that appropriate outcome could gain. This project is
based on Working in partnership in Health and Social Care (HSC) context for providing more
appropriate services to all users. For this, there are three major consents get included in a project
with a specified task division. First task is based on Care Quality Commission (CQC)
presentation which reflects about effectiveness of partnership in HSC setting. Next task signifies
about appropriate and effective strategies which have to consider by management for improving
HSC working. Moreover, the last case study reflects about potential barriers which arise in HSC
working and impacted the partnership health care unit.
TASK 1 (Presentation)
TASK 2
2.1 Highlight the type of partnership with determination of partnership taking place in HSC unit
Partnership is a mutual agreement of work which takes place between two or more
individuals with mutual understanding to share all profit and loss effectively in a proportionate
share (Barrington, 2017). In HSC unit, it is important to understand the type of partnership which
is taking place into business and its concern activities.
According to the provided case study, territorial disputes arise between each and every
individual regarding their roles and responsibilities between local community mental health team
and the mental health trust staff. The client and patient complained to CQC regarding the
working and services provided. Several number of issues and problems which face by customers
of health and social care are:
 Communication is not taking place properly
 Lack of information sharing
 Poor support system with bad quality of work
Thus, to deal with these problems, several major kinds of partnership which need to use and
implement by management are as follow: Project partnership: One of a major kind of partnership which need to implement by
both these association is project handling partnership in which projects need to gt manage
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by some particular individual (Bircher and Kuruvilla, 2014). Project partnership enables
in providing and make information sharing process smooth and appropriate. Thus,
chances of better and effective working could be enhanced. CQC need to implement
project partnership into business so that better and effective services lead to get deliver as
well as better working could be promoted.
 Problem solving partnership: Another partnership which need to implement by both
organisations is problem solving partnership through which all issues and major problems
lead to get resolve by both associations properly. Some major issues and problems which
face by patients and clients are communication is not taking place properly as well as
support quality work also not appropriate in nature.
Thus, Care Quality Commission needs to implement both of these partnership into such
communities so that better and appropriate working could be enhanced. With a keen focus by
CQC, such practices get improve as well as chances of suitable gain could be promote by
resolving all problems.
2.2 Review current legislation, policies and procedure included in partnership of HSC working
In HSC working, various legislations, policies and procedure are included which need to
understand by managers of HSC workers (Brett and et.al., 2014). Although, it is important to
maintain effectiveness and efficiency in working so that appropriate results could be enhanced.
Thus, on the basis of provided case study, there are lack of deficiency understand in a HSC
working. For this consent, CQC need to provide appropriate information to both communities
with respect to legislations, policies and procedure which are included in partnership working: Health and safety act, 2015: This act signifies that HSC services need to maintain safety
and quality of working while dealing with various users (Bryson, 2016). It is their major
responsibility to maintain appropriate quality of work by removing poor services and
support effective service delivery as well. Care Quality Commission need to reflect this
consent and act to both communities so that they become able to improve working. Health and social act, 2012: This act signifies in section 251B that it is important to
share information properly so that better and appropriate services can be delivered This
consent need to understand by managers of CQC properly and make it understand to local
communities effectively so that user lead to gain proper service as per the cause.
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 251C: This section of health and social act of part 9 signifies information need to get
share on continuous basis so that deviation get remove. A major problem which
associates in provided case study is that information is not taking place properly and
effectively. Thus, such concern determine as major cause behind not delivering quality
based services. This section need to understand by both local community mental health
team and the mental health trust staff.
These all are associated acts and procedure which need to understand by local community mental
health team and mental health trust staff properly. It is important to understand such consents
properly so that practices get improve as well as organisational practices lead to make user
satisfy in nature.
2.3 How differences in working practices and policies affect team work in HSC
Working in HSC is not an easy thing and managers of a company need to understand all
policies and practices of an organisation when working in a partnership (Cameron and et.al.,
2014). Sole working is an easy task but whenever a partnership deed gets framed, chances of
conflicts in such environment get increases. Thus, team work get impacted from diverse number
of factors which are not appropriate in frame as well as service delivery also get impacted.
According to provided case study, local community mental health team and mental health
trust staff both are facing some major issues and problems or consider as Territorial disputes
which arise in between them related with roles and responsibilities.
Both organisations policies and practices get vary from each other which arise major
issues between them and as a result their patients are suffering from this consent (Carpenter and
et.al., 2017). Although, teamwork get impacted when all essential communication not taking
place to each staff person properly and consider as major problem.
 One of the major issue which arise between both associations is lack of communication.
Transfer of message from one team to another is not taking place properly and consider
as major problem. This arises because both teams do not know their reporting
relationship. Like local community mental health team do not follow hierarchy to provide
important communication to senior management whereas mental health trust staff do.
Thus, this working impacted teamwork as well as create dissatisfaction between various
personnel.
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 Organisations need to share their views and aspects with each other so that chances of
better and appropriate support working could become possible. Both association staff
people not share their views and aspects with each other and consider as major reason
behind inappropriate support services. Local community mental health staff and mental
health trust staff has a problem in which they are providing views and technological
development with each other due to some confidentiality aspects. Although, it is another
major reason behind inappropriate service delivery to target users.
3.3 Devise strategies to improve partnership working in HSC
Partnership working includes involvement of two or more individual together with
independent sharing of views and aspects with each other so that efficient and effective working
get maintain (Dickinson and O'Flynn, 2016). Thus, for improve working partnership, it is
essential to frame suitable and appropriate strategies as well as action plan which will contribute
in success of various working aspects.
Partners have to maintain and frame a keen focus on each and every section effectively so
that chances of deviation could be improved. In HSC setting unit which reflect case study of two
local communities local mental health and mental health trust staff in which a territorial disputes
between multidisciplinary team. Thus, it is important to frame suitable and appropriate strategies
for working and improving operations in HSC unit:
 Frame and implement an appropriate communication chain in an organisation so that
each and every individual lead to communicate every single information with each other.
Assign proper roles and responsibilities to each and every individual for making a better
and appropriate coordination between each other. An appropriate communication with
coordination lead to support in providing better results and outcome in order to enhance
productivity with sufficient service delivery.
 Another issue which is taking place is lack of information sharing due to not know whom
will report to whom due to inappropriate division of roles and responsibilities (Glasby
and Dickinson, 2014). Thus, to deal with this frame, a major strategy which concern with
business to make and facilitate smooth functioning process. An effective communication
chain consider as essential part to resolve information sharing problem. Thus,
information sharing resolve by providing training to work together through interaction
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process. Partners need to facilitate an appropriate interaction process between every
individual so that chances of conflict and issues get reduced.
 Poor support and poor quality of work derive as major problem behind dissatisfaction of
customers. To provide better and appropriate quality of services to target users, partners
can provide effective training to each and every individual or to teams. Thus,
management have to render effective and appropriate service and frame strategy for
delivering of training. On the job and off the job training could be provided to each and
every individual of team.
TASK 3
3.1 Evaluate possible outcomes of partnership working for service user, professionals and
organisation
It is important for service provider to maintain appropriate partnership with user so that
better and appropriate working could be promoted (Glasby, 2017). On the basis of provided case
study, Mrs. Mary needs a special care but due to not having any public care in 40 miles radius,
she need to put into private health care whose fee is so high. Hence, to deal with this, district
nurse visit to Mrs. Mary on regular basis with a pressure but her family members were very
depressed. Hence, in order to gain possible positive outcome, a major thing which consider as
important factor support of patient and family members. The possible outcomes of partnership
working for service user, professional and organisation are stated as follows:
 One of the major possible outcome of partnership working between user and professional
is that chances of recovery early increases (Mason and et.al., 2015). If a professional not
going to deliver quality service with full involvement then chances of deviation get rises.
Hence, appropriate partnership lead to contribute the most in working so that chances of
recovery become possible.
 Another possible outcome between professional and organisation with effective
partnership is that appropriate work could be managed. Like, if health and social could
put hands in Mrs. Mary case then chances of taking out her family from depression could
become possible. Thus, regular visit of district nurses charge more fee which could be
consider equal to the fee of health and social care bed.
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Thus, if professional, user and organisation frame appropriate partnership between each other
then, Mrs. Mary’s health could be recovered earlier as well as positive results could be
influenced.
3.2 Analyse the potential barriers to partnership working in HSC setting
Barriers are not appropriate and impacted the work badly. Thus, management or
associates need to evaluate all potential barriers in advance so that effective working could be
promoted. The potential barrier for partnership working between professional, organisation and
user in context of Mrs. Mary are stated as follows:
 One of the major barrier for delivering of service by professional to user is lack of
coordination (Smith, Swallow and Coyne, 2015). Thus, this barrier impacted overall
services which provided by professional and user not going to gain suitable service
 Another barrier associated with service delivery by professional to user is based on
procedural barrier. This obstacle signifies that every individual or professional have
different working technique and process. Thus, district nurses getting change on regular
basis which impacted service gaining by Mrs. Mary thus, procedural barrier could be
consider as another restriction which suffer by Mrs. Mary and her family
 Financial barrier constitute as major problem behind a user in order to gain better and
effective services (Stewart and Wild, 2017). This barrier restricts in order to deliver
quality service by an organisation to target respondent. Mrs. Mary does not have
appropriate finance to pay fee of private health care. Thus, an appropriate partnership
need to be manage between both so that effective deliver of services could become
possible.
CONCLUSION
It get concluded from the project that partnership is consider as coordination and
appropriate working or process which follow by two individual so that a common concern get
fulfil. This project stated about the working in partnership in HSC which simplifies about
appropriate and effective working relationship between employees or stakeholders. The first part
of project evaluated the relationship and philosophies which take place in HSC setting for
satisfying complex needs of various individual which got fail earlier. Along with this, suitable
strategies need to get frame by business managers when two or more association lead to work
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together by satisfying needs of various individual. Hence, to deal with an individual, several
potential barriers arise in context of various users. Thus, such barrier need to get understand and
get overcome properly.
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REFERENCES
Books and Journals:
Barrington, R., 2017. Health, medicine and politics in Ireland 1900-1970. Health.
Bircher, J. and Kuruvilla, S., 2014. Defining health by addressing individual, social, and
environmental determinants: new opportunities for health care and public health.
Journal of Public Health Policy. 35(3). pp.363-386.
Brett, J. and et.al., 2014. Mapping the impact of patient and public involvement on health and
social care research: a systematic review. Health Expectations. 17(5). pp.637-650.
Bryson, C., 2016. Engagement through partnership: Students as partners in learning and teaching
in higher education.
Cameron, A. and et.al., 2014. Factors that promote and hinder joint and integrated working
between health and social care services: a review of research literature. Health & social
care in the community. 22(3). pp.225-233.
Carpenter, J. and et.al., 2017. Effective supervision in social work and social care. Health.
Dickinson, H. and O'Flynn, J., 2016. Evaluating Outcomes in Health and Social Care 2e. Policy
Press.
Glasby, J. and Dickinson, H., 2014. Partnership working in health and social care: what is
integrated care and how can we deliver it?. Policy Press.
Glasby, J., 2017. Understanding health and social care. Policy Press.
Mason, A. and et.al., 2015. Integrating funds for health and social care: an evidence review.
Journal of health services research & policy. 20(3). pp.177-188.
Smith, J., Swallow, V. and Coyne, I., 2015. Involving parents in managing their child's long-
term condition—A concept synthesis of family-centered care and partnership-in-care.
Journal of Pediatric Nursing: Nursing Care of Children and Families. 30(1). pp.143-
159.
Stewart, B. W. K. P. and Wild, C.P., 2017. World cancer report 2014. Health.
Online
Health and Safety at Work Act 2015. 2017. [Online]. Available
through :<https://worksafe.govt.nz/laws-and-regulations/acts/hswa/>.
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