Supporting Team and Partnership Working in NHS Services Report

This report delves into the intricacies of partnership working within the National Health Service (NHS), focusing on the roles and characteristics of leaders and managers. It compares leadership and management styles, emphasizing their impact on team dynamics and service delivery. The report explores key approaches to partnership work, highlighting the importance of trust, openness, and shared goals in achieving high-quality services within legislative boundaries. It evaluates how leaders and managers can improve efficiency while meeting partnership objectives and critically assesses factors impacting the health and social environment. Furthermore, the report examines the impact of positive partnership working on service user outcomes and analyzes the contribution of individual team members, including barriers to effective teamwork and strategies for improvement. The report concludes with an analysis of how to enhance personal contributions and minimize teamwork obstacles.

Supporting Team and
Partnership Working
Across Healthand
Social Care Services

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
P1 Comparison between the different role and characteristics of mangers and leaders.......3
P2 Roles and characteristics of leader and mangers in partnership working.........................5
M1 compares the role of a leader and functions of the managers using theories..................6
D1 review different theories and approaches to impact on leaders and their impact on care
practices..................................................................................................................................6
P3 key approaches of the partnership work and role of leader and mangers........................6
P4 value of the partnership working in achieving a high quality services within legislative
boundaries...............................................................................................................................7
M2 Evaluate how leaders and mangers can improve efficiency while successful meeting
partnership objectives............................................................................................................8
D2 critically evaluate the factors which impact on health and social environment...............8
P5 Impact of positive partnership working across different services on outcomes for service
users .......................................................................................................................................8
M3 partnership working outcomes.........................................................................................9
D3 Own role of effective member of team working..............................................................9
P6 Discussion about the contribution impact on the working of a team................................9
P7 Analyses own effectiveness barriers to effective team work..........................................10
M4 relation to improve the personal contribution and minimizing barriers........................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Partnership can be formed between the company, organization or any person with the
equal share of interest. In the field of social care, partnership working ensures individuals to
receive the high quality, support and joint up care. If employees in the company work in a team
then they can do any task better and effectively and help to achieve business objectives.
This report will study about leaders and mangers of the NHS and it will compare
different role and skills of the both superiors. This report will discuss characteristics of
leadership and management in terms at their role in effective partnership working. It will discuss
the key approaches to the partnership working and the role that leaders and mangers play in the
company together. It will include the impact of positive partnership working across different
services on outcomes for the service users. This report will also discuss how own contributions
impact on the working of a team and in the end of this report will analyze own effectiveness in
minimizing barriers to the effective team work. This report will analyze all this properly.
MAIN BODY
P1 Comparison between the different role and characteristics of mangers and leaders
Role of leaders and mangers
Leaders create vision and mangers create goals
Leaders role in the company make possible what they want to achieve and inspire the
other team members and engage them to turn vision into the reality (Artiga and Hinton., 2019).
They activate employees of the company to achieve something bigger for the company, and they
know that how the high functioning teams can accomplish a lot more working in a team than the
individual working autonomously.
Mangers of the company has focus to setting the goals and abet setting the goals
achieving the goals of the company so company can be successful, and they can achieve
objectives (Bookey‐Bassett and et.al., 2017). They control the situation in the workplace to reach
and exceed their objectives.
Leaders take risk and mangers control risk
Lenders of the organization take risk to perform any task with their team members, so
they can achieve their aims and objective to complete task. Leader have willing to try new things
and even if they know they can fail in this task, but they take risk with their team and give their
best to make it possible.

Mangers of the company work to minimize the risk in the workplace. They 0provide
shifty and security to the employees and give them a proper direction to do any task without any
risk.
Leaders lead and mangers give direction
Leaders of the company lead other with their leadership style and their skills, they have
ability to make follow other in the organization, employees listen to them, and they do what they
are told do by the leader (Conrad and Sinner., 2015).
Mangers manger all the management in the organization and provide proper guidance a
direction to the employees, so they can be able to understand task, and they can give their best
towards the organization.
Characteristics of the leaders and mangers
leaders characteristics
Communication
it is important for the leaders to have a effective communication with their team members
so members can understand the aim, and they can help them to achieve objectives.
Listening
It is important for the leaders to lead their team properly and use good leadership style so
the team members can listen to the leader and do what they are told to do by the leader.
Inspiration
A good leader always an inspiration for their team and every member want to become
like them so it is important for the leaders to lead them properly and help members in the task
(Curtis and Burns., 2015), so they can be inspired.
Mangers characteristics
Planning
Managers plan the goals and objective for the company, and they also take decisions for
the organization.
Controlling
Mangers has skills to control the risk in the workplace and provide proper directions to
the employees who are working the company.
Motivating

Managers motivate employees and give them proper guidance and direction which
increase the moral of the employees and this keep them motivated.
P2 Roles and characteristics of leader and mangers in partnership working
Situations like conflict, labor turnover and change management occur in the NHS
commonly and if leaders and mangers of the company work together in this situation then
company can overcome from these situations.
Conflicts
During the conflict situation in the NHS workplace leaders and mangers can work in
partnership and help to overcome employees to overcome from this situation (Dzau And et.al.,
2017). In this situation leaders will distribute employees in the teams and give them a proper
guidance and meager will communicate with them and implement communication practices
this will help employees to understand each other, and they will work in team and it will also
affect the company and communication flow will increase in the organization. In the situation
lenders and manger of the NHS company work together and overcome from the conflict situation
I the company.
Change management
Change management is important for NHS but it can effect the employees physically and
mentally in this situation leaders of the NHS should work together to help employees (Glaser and
Suter., 2016). Manger will provide directions and implement training programs in the company
workplace so employees can understand the new task, and they can develop the skills for the
task. Leaders of the company will motivate employees, and they can give them a bonus and also
can provide financial help to the employees sop they can be motivated in this situation.
M1 compare the role of a leader and functions of the managers using theories
According to the (Greenhalgh and et.al., 2016) role of the leaders is to led the team in the
organization and manger function is to mange every department of the organization, and they
also guide the employees in the task. Labor turnover can be difficult situation for the NHS
company because in these situations employees of the company left the organization in large
amount. In this situation leaders and manger can work together and help company from the labor
turnover. In this situation NHS leaders should use democratic leadership style in the
organization which can help employees to participate in the decision-making and employees can

can work freely in the organization and mangers should give reward to the employees who are
giving their best. This will motivate employees to stay in the company, and they will give their
best to achieve objectives of the NHS business.
D1 review different theories and approaches to impact on leaders and their impact on care
practices
This theories can help leaders and mangers to improve their work, and they can help
company to achieve their business goals and company can be successful in their business.
P3 key approaches of the partnership work and role of leader and mangers
There are some kinds of key approaches of the partnership work which is trust openness,
sharing of goals, value and effective communication, this all is key approaches of the partnership
work . Leaders and mangers can play important role through these approaches, and they can help
NHS to increase their profitability.
Honesty
If leaders and mangers of the NHS company will work in the partnership then they can
employees will be honest with them, they can work combine their communication skills to solve
problems of the employees and in the result employees will be honest with them, and they will
give their best toward the company. If employees will be honest then company will achieve high
growth, and they can provide better health and care to the patents.
Trust
Trust of the employees is important for the superiors of the NHS, if they will trust their
leaders and mangers then they will listen do them and work for the public health and give them a
better treatment (Harris and White., 2018). This can be only possible for them if leaders and
mangers will work together, and they give employees motivation and proper guidance.
Partnership will increase employees skills and mangers and leaders will equal work for the
employees development and motivation. This will create trust in the employees, and they will
provide support to the NHS company, and they will always stand with the company in their
difficult situation and provide patent proper care.
Openness
Partnership work of the superiors in the workplace can increase communication in the
workplace, and they all will work in the group will make any task more effectively. Leaders will
use democratic leadership style and mangers will provide participation of the staff members in

the decision-making. It will increase work efficiency of the employees, and they can work in the
organization with the open mind and This will also motivate employees to stay in the company,
and they will give their best to achieve objectives of the NHS business.
Sharing of goals
Manager of the NHS will focus to set the goals for the company and leaders will make
leader their team members to achieve those goals effectively, so they can incerse growth of the
company and provide proper and better help care to the public. Leaders and manger will share
their goals together and take each other help to achieve the objectives of the company. This can
be also be a good example of the partnership work.
P4 value of the partnership working in achieving a high quality services within legislative
boundaries
Partnership is important in every filed because it can help organization to provide better
and high quality services to their customers, so they can be successful in their field and satisfy
customers needs.
Value of partnership working for NHS
Partnership is the collaboration of the different companies and organization which work
together to achieve their common goals. There are some other parties involves in the public
health care and services like local law enforcement authorities, government, medical authorities
and other deportment if will more effective if NHS will come together with those agencies, it
will provide several advantages to this organization such as cost reductions. It will enable NHS
to share their most valuable information and resources which will decrease cost in the operations,
and they can provide better quality services to the public. In the collaboration work NHS will
gain access to the resources of the others which will automatically helps to increase in the high
level of quality services to the patents, Because of the working in partnership company get top
share important information like patent's medical history which will help staff and doctors to
accurate and effective treatment (Kamen And et.al., 2015). NHS will get support from the other
agencies or organization which will include managerial, administrative and legal. This makes
performance of they company better, and they can achieve success in their business, and they can
also provide quality services and treatment to the patents.
Partnership working can also increase health care provider's ability to give the
coordinated and high quality services to the users. This will also help this company to increase

their staff training opportunities for this profession, and they can learn better in the training
work. Health professionals such as nurses, doctors and social workers well get to learn about the
different cultures, and they can adopt this to different environment . NHS Partnership with the
other health care organization make them able to provide wide range of the quality services and
mange broader rage of the services which will help patents to meet their demand and needs.
Discuss the impact of positive partnership working across the different services on outcomes for
the services.
M2 Evaluate how leaders and mangers can improve efficiency while successful meeting
partnership objectives
If NHS leaders and mangers should adopt partnerships then they can improve
partnership, and they can develop deeper understanding of the social care industry and heath of
the public. Professionals in the organization can adopt new skills from the other professional
who are working in this industry from the long year. It will increase their knowledge about
health and care, and they can provide better and quality services and treatment to their patent
(Kupeli and et.al., 2018). They will also learn that how to deal will the patents in the hospital
and how they can provide their demands and needs from them.
D2 critically evaluate the factors which impact on health and social environment
There are some factors such as climatic conditions can affect on the health of the people
so it is impotent for them to safe, and they can also take tips for the NHS doctors to be safe from
the environmental problems.
P5 Impact of positive partnership working across different services on outcomes for service users
There are some services which come under the public health and care. NHS organization
also cover some services in the health and care which is emergency, hospitals and dental health
care. It is important for the all the service department to work in positive partnership which can
help them to provide quality services and outcomes to their customers.
Emergency
During the Emergency patent are always in danger so it is important for the NHS to
collaborate with the other professional of this filed because their main aim is to help patent and
provide them better treatment (Morgan Pullon and McKinlay., 2015). Partnership can be
beneficial in the emergency, they can take help of the expert of this filed and provide high
professional services to the patent and patent can get better treatment.

Hospitals
NHS provide high quality equipment ton their hospital staff, but they need better4
training and experience to use this equipment's and product better outcome for the patents. They
can collaborate with the other hospit5als who have professional doctors and staff. NHS
Partnership with the other health care organization make them able to provide wide range of the
quality services and mange broader rage of the services which will help patents to meet their
demand and needs.
Dental health
NHS also provide dental heath services to their patent and positive partnership in this
filed can help doctors to give better treatment to the patents (Reid And et.al., 2016). NHS
employees can work with the experience staff and other dental doctors, and they can also and
learn professional quality work. This experience they can use in the work can provide their
patent better dental treatment and fulfill needs and demand of the patents. Partnership has
important role in the dental services most of the organization do partnership with the other, and
they gain experience from the other this effect their working and, and they provide better and
quality service's to the patents. This is necessary for the NHS dental department to do
partnerships with the other organization so company can get better outcome from the positive
partnerships.
M3 partnership working outcomes
If NHS will adopt partnerships then they can improve partnership, and they can develop
deeper understanding of the social care industry and heath of the public. Professionals in the
organization can adopt new skills from the other professional who are working in this industry
from the long year. It will increase their knowledge about health and care, and they can provide
better and quality services and treatment to their patent.
D3 Own role of effective member of team working
This experience they can use in the work can provide their patent better dental treatment
and fulfill needs and demand of the patents. Partnership has important role in the dental services
most of the organization do partnership with the other, and they gain experience from the other
this effect their working and, and they provide better and quality service's to the patents. This is
necessary for the NHS dental department to do partnerships with the other organization so
company can get better outcome from the positive partnerships.

P6 Discussion about the contribution impact on the working of a team
Contribution can have positive impact on employees of the NHS. If they can work in a
team then it can effect for their work, and they can help NHS to achieve their business goals, and
they can achieve growth. Contribution can impact on the given working of team. It is imrpo09et
for the employees in the company to give contribution in the team work.
Be helpful
Employees should helpful to each other and patent as well, if any individual help others
then they will also get help from the others when needed. This can help to create relations, and
they can understand each other and culture (Smith-Merry and et.al., 2015). If in a group someone
is in the problem then other members should help them to come out p from the problem and it
will also motivate them to work in the group.
Accept Team members
It is impotent for the individual to accept each other how they are because some people
are from long time in NHS but new employees do no task properly so its responsibility of the
experienced employees to help new employees , so they can also give their contribution in the
task.
Communication
If will effect the work and there will be effective flow of communication in the
organization. It is impotent for the NHS to have effective communication in the workplace, so
they can be successful in their business. Employees will learn to deal with the patent, and they
will help them to meet their demand and needs.
P7 Analyse own effectiveness barriers to effective team work
Ego
It can be barriers in the team work if any member of thee team have ego, it can be
because of experience or better knowledge (Smith Swallow and Coyne., 2015). Ego affects other
mind, and they will not show their interest to work with the person who have ego because of
knowledge. In the team work every member have equal right to speak if there is anything
wrong. In this situation person who have ego can give negative reaction.
Insecurity
Only secure leaders give power to others… insecure leaders usually fail to build teams
because of one of two reasons: Either they want to maintain control over everything for which

they are responsible, or they fear being replaced by someone more capable. In either case,
leaders who fail to promote teamwork undermine their own potential and erode the best efforts
of the people with whom they work.
Lack of trust
It is impotent for the team to have trust on their leaders because leader is the person who
will lead them and guide them to achieve group objectives without trust they can not achieve
team objectives so it necessary for leaders to get support and contribution from each person in
the team, so they can achieve objectives and help their company to be successful.
Temperament
Some people aren’t very outgoing and simply don’t think in terms of team building and
equipping (Wodchis And et.al., 2015). As they face challenges, it never occurs to them to enlist
others to achieve something… But whether you’re naturally inclined to be part of a team is really
irrelevant.
M4 relation to improve the personal contribution and minimizing barriers
It is impotent for every person to work in the gorp because it helps to achieve in and
objectives of their like we can improve own personal contribution by helping each other and give
thrive participation in the group activities. To overcome the barriers of team work they should
have effective leaders who deserve to be a leader of their team.
CONCLUSION
As per the report has analyzed study about leaders and mangers of the NHS and it has
been compare different role and skills of the both superiors. This report has been discussed
characteristics of leadership and management in terms at their role in effective partnership
working. It has analyzed the key approaches to the partnership working and the role that leaders
and mangers play in the company together. It has been concluded the impact of positive
partnership working across different services on outcomes for the service users. This report also
has been discussed how own contributions impact on the working of a team and in the end of this
report has analyzed own effectiveness in minimizing barriers to the effective team work. This
report has been analyzed this all properly and covered in this report.

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