Healthcare Communication, Patient Safety, and Documentation Analysis

This essay explores the crucial role of patient safety in healthcare, highlighting the importance of effective communication among healthcare professionals and patients. It emphasizes that patient safety extends beyond physical well-being to encompass psychological, emotional, and cultural aspects. The essay discusses how clear and unambiguous communication, including active listening, fosters trust and minimizes incidents. It delves into the concept of patient-centered care, stressing principles like empathy, respect, and autonomy to build partnerships between healthcare providers, patients, and their families. Additionally, the essay addresses the significance of documentation in maintaining patient records, ensuring confidentiality, and facilitating comprehensive care. The essay references the impact of communication on patient outcomes, medication compliance, and pain management, ultimately advocating for improved patient experiences and healthcare practices. The essay also mentions the importance of effective communication in ethical practices to discuss anxieties and fears with the patients.

Essay

Patient safety is considered as one of the crucial task that is defined in terms of improving
the actions and thus health care professionals are required to protect health care users so that they
could be protected from being harmed. It is essential for health care organization to enhance
patient safety as it is not limited to physical safety but also includes psychological, emotional and
cultural safety. However, when patient are provided safety environment within health care home
then they feel trustworthy and it helps in minimizing the incidents that impacts patient health
(Carter, Creedy & Sidebotham, 2015). Improving healthcare systems helps in maximizing patient
recovery and provide them appropriate measures so that their health could be safeguarded
through developing communication skills in regard to manage the complexity and competing
tensions which defines the policies of healthcare organisations.
Communication is considered as crucial task that helps in providing information,
instructions or advice in regard to develop two way communication through which information
could be shared, transferred using both verbal and non verbal ways. However, health care
professionals carry out effective communication system so that patients could be provided clear,
unambiguous information in appropriate time. Thus, it could be evaluated that communication
involves listening and interacting as part of the process in which health care professionals
communicate effectively with each other and thus understand the patient problems so that
appropriate care could be provided (Hall & Glew, 2017). For instance, when health care workers
effectively listen to the problems of care users. At the time when care providers listen to the
problems of patients they might get frustrated or annoyed therefore, it is essential for care
providers to take due care of patients so that better safety and security could be given to them.
Communication is considered as the crucial tool that helps in identifying the problems faced by
care users and thus listening to patients issues helps in improving their healthcare experience.
With the help of using effective communication it results in ensuring patient safety and
thus impacts upon patient outcome in different ways. It also helps in developing effective
communication and compliance in relation to medication and rehabilitation program so that
stress and anxiety could be minimized. Health care provider helps in improving pain
management so that appropriate services could be provided to patients so that they can overcome
their health issues (Kerr, Lu & McKinlay, 2013). Thus, communication is considered as the best
possible way through which moral improvement could be improved of patients and thus they feel
satisfied. There are several priorities of healthcare professionals in order to discuss the anxieties
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and fears with patient so tht it could overcome their ill health. Patients need to build trust and
confidence in healthcare professionals regarding delivering better services to patients. Both
doctors and nurses could develop effective communication so that appropriate decision could be
taken. Staff need to carry out effective communication so that pain management could be carried
out and thus develop trust and poor compliance so that risk could be minimized.
Patient centred care is crucial topic that helps in identifying the attribute so that effective
communication could result in bringing change in the health care home. Patients possess the
traditional view that they are care receivers and thus they also need to actively participate in team
so that better results could be attained. Both care users and their families aims to ensure that they
possess proper care and safe environment so that benefits could be attained (Ventura & et. al.,
2015). There are different principles such as empathy, dignity, autonomy, respect, choice,
transparency etc. in order to help individuals lead their life towards success. However, patient
centred care is developed upon understanding that care users have their own experience, skills
and knowledge regarding their condition and thus develop team spirit so that proper health could
be maintained within patients. Here, communication plays an effective role so that it helps them
to build effective partnership with health care professionals, patients and their families. Thus,
patient centred care helps in applying to people with all the ages so that they can practice
effective care and support in HSC (Casey & et. al., 2015).
Further, care providers practices effective patient centred care in relation to ethical, open
minded, self awareness and personal responsibility for actions. Thus, health care professionals
practices effective patient centred care and thus develop ethical and self aware sense of personal
responsibility so that proper health care services could be rendered to patients. Care professionals
are required to respect patient culture, values and personal beliefs (Carter, Creedy & Sidebotham,
2015). Thus, maintaining patient dignity results in improving designing care helps in identifying
the needs of care users and then provide them appropriate methods so that best results could be
attained.
Documentation care is considered as any written or electronically generated legal record
all the interactions with the patients and thus describes care and services provided to individual.
Health care professionals prepares particular documentation in a written record of healthcare
professionals and thus interact with the individual so that problems could be assessed. Thus,
planning, implementing and evaluating health care needs could be identified so that particular
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data could be provided in relation to access to the database. For this Management Information
System is being used in regard practice person care and legal records (Hall & Glew, 2017). Main
aim of such system helps in creating an environment that helps in support, secure and maintain
confidentiality of data so that patient safety could be attained.
Patient record need to be maintained in a written form so that it helps in attaining profess
and care of patients. However, it needs to be safeguarded from being used by other person and
thus health care facilities are required to influence nurses and care professionals to render best
care services to patients in order to overcome their disease (Kerr, Lu & McKinlay, 2013).
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REFERENCES
Books and Journals
Carter, A. G., Creedy, D. K., & Sidebotham, M. (2015). Evaluation of tools used to measure
critical thinking development in nursing and midwifery undergraduate students: a
systematic review. Nurse education today. 35(7). pp. 864-874.
Casey, M. & et. al., (2015). Nurses’, midwives’ and key stakeholders’ experiences and
perceptions of a scope of nursing and midwifery practice framework. Journal of advanced
nursing. 71(6). pp. 1227-1237.
Hall, H., & Glew, P. J. (2017). Introduction to nursing, midwifery and person-centred care.
Fundamentals of Nursing and Midwifery: A Person-Centred Approach to Care. pp. 4-19.
Kerr, D., Lu, S., & McKinlay, L. (2013). Bedside handover enhances completion of nursing care
and documentation. Journal of nursing care quality. 28(3). pp.217-225.
Ventura, C. A. A. & et. al., (2015). The evolution of world health organization's initiatives for
the strengthening of nursing and midwifery. Journal of Nursing Scholarship. 47(5). pp.
435-445.
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