Course Name & Number: Module 1 Video Viewing Assignment Reflections

This assignment comprises reflections on four video viewing assignments focused on patient safety in a healthcare setting. The first assignment analyzes the Louise Batz story, highlighting preventable medical errors and the importance of teamwork and communication among healthcare professionals, including nurses and physicians. It emphasizes the expectation of safe care and identifies lack of coordination, information gaps, and insufficient use of technology as primary causes of errors. The subsequent assignments delve into the significance of nurse-patient interactions, dismantling workplace hierarchies to foster a safer environment, and promoting open communication to reduce errors. The reflections underscore the need for healthcare professionals to treat each other with respect, irrespective of their positions, and the crucial role of patients and their families in actively participating in their care and being aware of hospital safety scores. References from the provided sources are also included.

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4 assignments
Module 1: Video Viewing Assignment 1: The Louise Batz Story
Patients come to hospitals with the expectation of safe, secure, and correct treatment. As
per Louise Batz Story, her mother was going for a routine knee replacement surgery and she had
a successful surgery as well. Everybody was expecting her back home in the next three days. But
she suffered a preventable medical error and passed away. It is absolutely normal for patients to
expect complete safety and safe care while being under the medical supervision in a hospital.
According to my perception, the primary causes behind preventable medical errors are
lack of teamwork between the healthcare professionals (Keers, Williams, Cooke, & Ashcroft,
2013). For instance, in the case of Batz’s mother, the nurse and the doctor looking after her were
great, but they lack in coordination between themselves. Secondly, lack of knowledge and not
conveying the right information about the patient to the nurse plays a vital role. The third cause
is the lack of use of technology in monitoring patient situations that could have saved lives by
timely intervention. Family members and patients must join the team of health professionals and
take responsibility for patient care and safety (Allen, 2013).
I feel that to enhance patient security and safety, hospitals need to follow evidence-based
principles.
Module 1: Video Viewing Assignment 2
I think the most striking feature about this video is the first opportunity of the clinical
nurse, the time spent with the patient, and how their assessment can save lives, how their

activities can be full of empathy and compassion and how they can assess different surgeons and
physicians approaching the same illness in a different way. I truly believe that nursing is a
profession full of honor.
For a safer work environment, I feel that it is important to dismantle the hierarchy in the
Healthcare system (Butt, Khan, Rasli, & Iqbal, 2012). No discipline in health care should
consider it more important than the others. Effective care can be provided only when Healthcare
professionals treat patients as family members. Such compression and removal of hierarchy in
the workplace can produce a safer work environment and improve Patient Safety (Wachter,
Pronovost, & Shekelle, 2013). I consider that apart from having clinical competent Healthcare
professionals and adequate staffing, it is important to have a great nurse-physician relationship.
Instead of seeing each other as doctors or nurse or any other health worker we need to see each
other as people.
Module 1: Video Viewing Assignment 3
It is important to communicate between healthcare professionals and health workers to
maintain Patient Safety (Brock et al., 2013). As a nurse I can speak up or housekeepers can
watch out for patient falls only when there are no hierarchy barriers. Hierarchy in the workplace
blocks the communication channels and hinders patient safety. I strongly feel that when all the
workers treat each other as people instead of position, everybody is willing to work beyond their
duties to save patient life.
It is true that people tend to silence themselves when they do not feel included, less
empowered or respected, even when such actions of silencing themselves can harm patients and
compromise patient safety. Again I understand that dismantling the work hierarchy can give the

workers the feeling of inclusion and this starts realizing that they have value at the workplace.
This is when we start delivering more. Irrespective of the position education and money if every
one of us starts working together for the communities and organization, then only it is possible to
keep all the patients safe. It is the communication and coordination between different health
workers including nurses and doctors that can reduce the tendency to silence ourselves in the
workplace even if that may harm a patient (Wachter et al., 2013).
Module 1: Video Viewing Assignment 4
Hospitals are places with busy and complicated procedures and a lot of individuals with
great talents and commitment work here. We are here to save lives every day and many of the
health professional are doing an outstanding job. Hospitals give patient safety top priority and we
need to work together with strong leadership to achieve the highest level of Patient Safety.
Improving Patient Safety involves production infection rates prevention of mistakes and the
creation of strong communication channels between all the staff of the hospital, patients, and
their family members.
As a part of the healthcare industry, I have the perception that the surprising aspect of the
vastness of the challenge to improve patient safety lies in the lack of teamwork among all the
Healthcare professionals. In most hospitals, I felt that there is a lack of good teams to cover the
mistake of one person by the others. There is a communication breakdown between the health
workers resulting in serious condition of the patient. A very small mistake can have big
consequences and may even cause death (Weller, Boyd, & Cumin, 2014).
I also believe that it is the responsibility of the patients and families as well. They should
be aware of the safety score of the hospital before getting admitted to it. The only way to

improve Patient Safety is to have good teamwork among all the hospital staff with clear
communication between them.
References
Allen, M. (2013). How many die from medical mistakes in US hospitals. Scientific American, 9, 20.
Brock, D., Abu-Rish, E., Chiu, C.-R., Hammer, D., Wilson, S., Vorvick, L., . . . Zierler, B. (2013).
Interprofessional education in team communication: working together to improve patient
safety. BMJ Qual Saf, 22(5), 414-423.
Butt, H. S., Khan, F., Rasli, A., & Iqbal, M. (2012). Impact of work and physical environment on hospital
nurses commitment. Int J Eco Res, 3, 33-43.
Keers, R. N., Williams, S. D., Cooke, J., & Ashcroft, D. M. (2013). Causes of medication administration
errors in hospitals: a systematic review of quantitative and qualitative evidence. Drug safety,
36(11), 1045-1067.
Wachter, R. M., Pronovost, P., & Shekelle, P. (2013). Strategies to improve patient safety: the evidence
base matures. Annals of internal medicine, 158(5_Part_1), 350-352.
Weller, J., Boyd, M., & Cumin, D. (2014). Teams, tribes and patient safety: overcoming barriers to
effective teamwork in healthcare. Postgraduate medical journal, 90(1061), 149-154.