PAX Cafe: Action Plans for Catering Services and Gluten-Free Supply

This report presents two action plans developed by PAX Cafe. The first action plan outlines the steps involved in offering office catering services, including setting objectives, gathering information, planning, setting meeting agendas, product identification, strategy setting, meeting with stakeholders, contract negotiation, and implementation. The second action plan focuses on procuring gluten-free products from a supplier, detailing steps such as identifying requirements, selecting suppliers, formulating policies, determining product specifications, contract terms, meeting conduction, and contract signing. Both plans emphasize the importance of negotiation, contract finalization, and ongoing evaluation to ensure successful service delivery and business objectives.

Assessment 1
1

Table of Contents
PART A...........................................................................................................................................3
PART B...........................................................................................................................................6
References........................................................................................................................................9
2

PART A
An action plan is a plan in which it is specified that which process is required to be undertaken
by which the entity will be able to attain the objectives of the business. In the given case PAX
café will be offering the office catering services and for that, an action plan is to be developed in
which all the steps which will be involved in this process will be included.
S.
No
.
Action Description of
action
Starting
date
Due
date
Resources
required
Outcome
1. Setting
objectives
Under this, the
main objective of
entering into the
contact with the
accounting firm
will be set.
5 June
2018
6 June
2018
Qualified
personnel
having the
knowledge of
all the
aspects.
A target to
be achieved
will be
obtained.
2. Collection of
information
All the data which
will be needed by
the café in the
negotiation of the
contract and also
about the firm will
be obtained.
7 June
2018
9 June
2018
Proper
research,
experts.
The
required
information
will be
collected for
decision
making.
3. Planning The plan will be
made about the
manner in which all
of the further
actions will be
taken.
10 June
2018
12 June
2018
All the
information,
the Planning
team
The plan by
which best
outcomes
will be
achieved
will be
prepared.
4. Meeting agenda The agenda of the
meeting will be set
under this.
13 June
2018
13 June
2018
Information
about another
party.
The meeting
that is to be
done will be
completed
in the
appropriate
manner as
all the needs
will be
identified in
advance.
5. Product The products which 14 June 15 June Knowledge The volume
3

identification will be provided to
the entity will be
determined.
2018 2018 about the
business and
its
requirements,
material
required in the
making of
products
and
products
which are to
be provided
will be
identified.
6. Setting
strategies
All the policies and
the policies which
will have to be
followed will be
determined so that
they can be
followed.
16 June
2018
18 June
2018
Staff, Funds
for research
The policies
will be
obtained
which will
be complied
to attain the
objective.
7. Meeting of
negotiation
The meeting with
the other party will
be conducted so
that they can
negotiate the
contract and all the
conditions which
are to be followed
in this.
19 June
2018
19 June
2018
Technology,
proper
networking
All the
terms and
condition
associated
with the
contract will
be evaluated
so that
proper
decisions
can be
taken.
8. Signing of
contract
The contract for the
services that will be
provided will be
signed by
considering the
terms of the
negotiation which
have been accepted.
20 June
2018
21 June
2018
Professionals,
the original
contract
The
finalization
of the
proposal
will be
made as the
contract for
the same
will be
signed by
the parties.
9. Communication All of the policies
and strategies will
be communicated
to the organization
in an appropriate
manner.
22 June
2018
22 June
2018
Computers,
Staff, Funds
The
information
about the
proposal
will be
provided to
all so that
they can
4

have
knowledge
about the
same.
10. Implementation
of plan.
The plan which is
made will be
followed in a
proper manner and
all the services will
be provided as per
the contract.
23 June
2018
30 June
2018
Staff, labor,
manufacturing
equipment,
material,
transportation,
money
The
Catering
facilities
will be
provided as
per the plan
and there
will be the
achievement
of the
objectives.
11. Follow Up Under this, the
activities will be
evaluated together
with the
relationship that is
maintained by the
parties to contract.
1 July
2018
3 July
2018
Feedback
forms, staff,
money
It will be
ensured that
proper
relations are
established
and all the
issues
which are
faced are
identified
for being
rectified.
In the process of carrying out of the negotiation firstly the information about the firm has been
obtained and then by considering those all the issues which will be faced are taken into
consideration so that they can be included in the plan (Palanisamy, et. al., 2015). All of them will
be discussed in the meeting and then the negotiations will be made in respect of all the aspects
which include payment, volume, duration of contract and contract price. On the basis of the
outcomes of the meeting, proper contact will be formulated in which all of the conditions will be
specified and it will be signed by the authorized parties (Crump, 2015). The products which will
be provided by café in the services will also be mentioned in the contract.
5

PART B
The service from supplier will be taken to the café so that gluten-free products can be obtained.
For that, the plan will be formulated which is as follows.
S.
No
.
Action Description of
action
Starting
date
Due
date
Resources
required
Outcome
1. Identification of
the requirement
The need for the
products and the
quantity required
for them will be
ascertained and
recorded.
5 June
2018
7 June
2018
Employees,
funds,
information
about the
products
The quantity
which is to
be procured
will be
determined
so that
negotiation
can be made
accordingly.
2. Selection of
supplier
The suppliers
which are available
will be evaluated
so that the best
among all will be
chosen.
8 June
2018
9 June
2018
Funds,
professionals,
testing, and
selection team
The supplier
which will
be providing
the products
at the best
price will be
chosen there
increasing
the benefit
of the
company.
3. Policy
formulation
The policies which
will have to be
followed in this
respect will be
prepared. By that,
the procurement
will be made
inappropriate
manner.
10 June
2018
11
June
2018
Knowledge
about all
aspects,
properly
qualified team
The
practices
will be
obtained that
are to be
considered.
4. Product
specifications
The qualities and
the types of
product which will
be required will be
identified so that
they can be
12 June
2018
13
June
2018
Staff, the
research team,
money
The specific
requirements
in terms of
the product
will be
determined.
6

presented.
5. Contract terms All the terms and
conditions of the
contract will be set
which are to be
presented for
negotiation in
which the timing,
price, and delivery
will be considered.
14 June
2018
16
June
2018
Legal
knowledge,
professional,
funds
The contract
will be
obtained
which can
be presented
at the
meeting.
6. Conduction of
meeting
The meeting with
the supplier will be
carried out in
which all of the
terms will be
discussed
17 June
2018
17
June
2018
Mikes, Place
for the
meeting, other
facilities
The meeting
will be
conducted in
which all the
results will
be obtained
which helps
in
completion
of
negotiation.
7. Evaluation of
outcomes
All the aspects
which will be
recognized in the
meeting will be
evaluated and then
they will be
considered for
further actions.
18 June
2018
20
June
2018
Skilled
employees
The
outcomes
will be
providing
the
conclusions.
8. Contract
signing
The Contract will
be specifying all
the conditions
which are to be
noted and this will
then be signed by
all of the parties
involved.
21 June
2018
21
June
2018
The contract
document,
legal
professionals
The final
signed
document
will be
available
that will be
proof of the
whole
contract.
9. Implementation The
implementation
will be made and
by that products
will be obtained
which can be used
for the further
process.
22 June
2018
27
June
2018
Employees,
transportation,
funds
The
products
will be
obtained that
is to be
provided to
the
accounting
7

firm for the
provision of
the services.
10. Follow up
process
In this step, all the
activities which are
undertaken will be
checked and if any
issues are found
then they will be
resolved.
28 June
2018
30
June
2018
Proper
documents,
technology,
staff, money
The business
will be able
to attain the
objectives
by resolving
all the
problems
which are
faced.
The café will be providing the gluten-free products to the accounting firm and for that, it will be
entering into a contract with a supplier. For that information about supplier will be obtained and
then the price which will be charged by them together with the product quality and specification
will be considered (Goetsch & Davis, 2014). The contract will be made in which all the policies
are set and the negotiations will be made in the meeting in which the terms which will be
accepted by both will be decided. On that basis, the contract will be signed and then the proper
procedure will be followed to undertake it (Gallivan, et. al., 2015). There will be services which
will be provided so that relationships among all of them will be maintained in best possible
manner.
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References
 Crump, T. (2015). Public Relations in Town-Gown Communities: Improving and
Creating a Beneficial Relationship Between the College and its' Community.
 Gallivan, J. P., Barton, K. S., Chapman, C. S., Wolpert, D. M., & Flanagan, J. R.
(2015). Action plan co-optimization reveals the parallel encoding of competing for
reach movements. Nature Communications, 6, 7428.
 Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational
excellence. Upper Saddle River, NJ: Pearson.
 Palanisamy, R., Verville, J., & Taskin, N. (2015). The critical success factors (CSFs)
for Enterprise Software contract negotiations: An empirical analysis. Journal of
Enterprise Information Management, 28(1), 34-59.
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