People Management: Strategies, Skills, and HR Processes Report

This report delves into the core aspects of people management, exploring contemporary issues faced by line managers, particularly within the context of EasyJet. It examines critical areas such as talent management, training and development, and leadership development, highlighting their direct impact on performance management. The report outlines various models, including the talent management model and the training and development cycle, to address specific organizational challenges. It also emphasizes the essential knowledge, skills, and behaviors required for effective people management. Furthermore, the report investigates the HR processes that underpin and support effective performance management, such as performance management reviews and 360-degree appraisals. Recommendations are provided to enhance recruitment, selection, and employee retention. The report concludes by underscoring the significance of people management in boosting productivity and overall organizational success.

Introduction to People
Management

Contents
Executive Summary.........................................................................................................................1
INTRODUCTION...........................................................................................................................1
Contemporary Issues face line management faces when it comes to People Management........1
Knowledge Skills and Behaviours needed to be an effective people manager...........................5
What HR process underpin and support management when it comes to effective performance
management.................................................................................................................................6
Recommendations........................................................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

Executive Summary
This report is basically focuses upon three areas that are talent management, training and
development as well as leadership development. These are key areas of entity which has direct
affects upon their performance management. Moreover, In order to manage the people within
organisation, the various models such as talent management model, training and development
cycle and others are used in respect of focused areas or issues. Also, the manager should have
some effective skills, knowledge and behaviours which aids them in managing the people in firm
effectively and appropriately.
INTRODUCTION
People management is considered as a set of activities which incorporates end to end
improvement of talent retention, acquisition and optimisation while providing continuous
assistance for entity as well as effective direction for staff of firm. it is also called HRM which
includes overall practices of management, recruitment and rendering continuous support as well
as appropriate guidance for personnel of business (Bernstein, 2020). These practices may include
performance, management, hiring, compensation firm’s development, staff encouragement and
others. For this report, the chosen company is Easy Jet, which is known as the leading British
low cost Airline group. It was developed in year 1995 and having headquarters is in Hangar,
London Luton Airport, Luton, United Kingdom. They perform their business in above 30
countries all over the world along with domestic and global scheduled services upon above 100
routes. The topic which are going to be discussed in this report are contemporary issues that line
manager faces while managing people, competencies, attitudes and knowledge required to be
effectual people manger. Apart from this, Human resource process that support administrative
related to appropriate performance management are also discussed in this report.
Contemporary Issues face line management faces when it comes to People Management
People management plays efficient role within entity as this is considered as it is a
practices to manage, organise, control and administer the function and personnel of firm.
Moreover, this has been also determined that there are various activities which are being
implemented through it (Fronzetti Colladon, Gloor and Iezzi, 2020). However, there are three
key practices which are performed by HRM such as managerial and operative and advisory. It
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aids firm like Easy Jet to recruit competent and proficient staff for better performance and
productivity.
Talent management
Talent management is considered as a crucial practice of firm’s commitment for hiring,
selecting, retaining and developing competent staff. Moreover, through facilitating session relate
to training and development to staff as well as offer equal development options to individuals,
the administrative of Easy jet may retain competent personnel effectively. Also, through
organising appropriate activity of performance management, they may measure staff skills and
reward them based upon their performance that aids to retain individuals. As when workforce are
rewarded for its effective performance in respect of bonus, incentive, promotion and other ten it
feel encourage as well as represent its loyalty towards entity (Jackson, 2020). Through managing
talent at work area, Easy Jet may simply maximise its performance of business as well as
operations effectively. There are various numerous advantages which are obtained through Easy
Jet through managing talent at work area. These are attainment of objectives, effective decision
making, and success over rivals, retain final talent, and develop firm’s image, human capital
framework and others. Therefore, a talent management model is utilised by respective firm are
described below:
Talent management model
Figure 1: Talent management model
(Source: Talent management model, 2020)
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 Stage 1: Recruitment of talent: It is the initial phase as well as in Easy Jet should announces
the availability of job to the market area as well as grab the attention of competent and
highly experienced candidates to apply.
 Stage 2: Selection of talent: It is the other phase where Easy Jet should opt more competent
as well as experienced candidates who has understanding regarding its business.
 Stage 3: Development of talent: For developing the talent at work area, Easy jet should
facilitate training to its staff as well as render few advantages like flexible work options,
organise seminars and many more.
 Stage 4: Retention of talent: It is the end stage as well as within respective firm, they should
try to retain competent personnel as it will aids them into their success and growth. Such as
well structured on-boarding activities formulate high level of staff retention at work area.
Moreover, it states that Easy Jet can able to save their costs of performance management and
recruitment at longer period.
Training and development:
Training is considered as the teaching and learning practices that are performed through
entity for supporting staff to obtain as well as use effective competencies, knowledge and
attitudes which are required for performing particular job (Jayashree and Selvakumar, 2020).
While development is regarded as the ongoing procedures which are planned for enhancing skills
of staff at various level as well as whole business performance. This incorporates numerous
activities that are basically associated with proficiency development and others. With assistance
of training and development, Easy Jet may simply maximise its staff knowledge related to
business functions.
Easy Jet provide various range of opportunities as well as preference for ongoing
professional success as well as development for supporting its individuals in effective and
efficient via diverse range of training and development session. For instance, targeted leadership
training session as an appropriate training model is utilise through Easy Jet to train its staff.
Respective session incorporates those subtle, yet essential competencies that actually effective
managers have (O’Lear, 2020). It also facilitates effective training session for talented staff. This
particular possibilities are intensive tasks, various day that provide the chances for stretching and
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growing its own management competencies of knowledge in development for upcoming
management role. The effective training and development cycle:
Figure 2: Training and development cycle
(Source: Training and development cycle. 2020)
 Stage 1: Determining needs of training: it is the initial phase as well as within it human
resource manager of Easy Jet should determine the requirement of staff before developing a
training and development session.
 Stage 2: Formulating training and development procedures: The other phase is to plan the
procedures of recruiting and training new staff, which includes initiation upon boarding
activities along with reviewing norms and process of Easy Jet.
 Stage 3: Providing training and development plan: Having an effective training and
development method on paper in started. But this is how human resource manager
communicate information which matters. Based upon the type of business, respective
procedures should undertake online and offline process at their corporate firm.
 Stage 4: Assessing training or tracking the method: Through training and development its
staff, human resource manager of Easy Jet may enhance their productivity, minimise staff
turnover as well as minimise the requirements for administrative.
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Knowledge Skills and Behaviours needed to be an effective people manager
For managing the people effectively and efficient within entity, Easy Jet manager should
have appropriate knowledge, skill and behaviours (Williams, 2020). So, some of them are
discussed below:
Knowledge:
The HR manager of Easy JET should have knowledge:
 Training and development as well as recruitment and selection techniques as it will assist
them to recruit competencies staff at appropriate position.
 Moreover, it should also have knowledge regarding the procedures as well as principles
that are required for providing personal and consumer services. It incorporates evaluation
of customer’s desires, meeting effective standard for service and also assessment of
client’s satisfaction and so on.
Skills
Some of the skills that Easy Jet manager should have are discussed below:
 Effective communication skills: It is essential for respective firm manager to have effective
communication skills so that they can bale to communication and deliver their plan to
various staff and subordinates in effective and efficient way (Rouquette and Aiken, 2020).
 Multi-tasking: As in order to manage the people within organisation like Easy Jet, their
manager should have to deal with various staff issues, some recruitment strategy for
effectively accomplishing the vacant position and other. So, the human resource manager
should have this skill as it assist them in managing people, along with providing training
session, hiring talented staff and many more.
Behaviour:
There is some essential behaviour that human resource management of Easy jet should
have while managing their employee effectively and efficiently:
 Solution oriented is a kind of behaviour that HR should have so that they can bale to deal
with various situation in simple manner. Moreover, it is also helpful in improving
performance as well as growth at market area.
 Along with this, the human resource manager of Easy Jet attractive kind of personality
and behaviour as this will be helpful in attracting superior talent at work area.
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What HR process underpin and support management when it comes to effective performance
management.
Human resource management process is considered as the way to bring consistent as well as
visibility to common function of human resource department. It constantly develops it simple for
staff for interacting with its human resource teams and assists human resource administrative
respond staff with reliability and timeliness (Todd, 2020). Moreover, it is board range as well as
touch various kind of segment of its business. Without an effective system for managing these
procedures, human resource management team of Easy Jet can able enhance performance and
productivity in effectively and efficiently. This process incorporates human resource planning,
recruitment, selection, employee relations, compensation and benefits and performance
management. Therefore, for the effective management of their staff performance some of the
techniques are used by Easy Jet manager. Some of them are discussed below:
 Performance management review: This is considered as the formal evaluation where
manager assess the work performance of staff, determine strengths and weakness,
provides feedbacks as well as set objectives for upcoming performance. as this aids their
staff to align its staff, resource and system for meeting its strategic goals. For managing
the performance of Easy Jet, their manager should review their employees’ performance
in effective and efficient way.
 360 degree appraisal: This is considered as the holistic staff review procedures. This
includes accumulating the anonymous views s well as conception of staff, managers,
peers and direct report that is utilised for giving staff a well rounded as well as
constructive feedback (TRIBHUVAN, 2020). By performing this, respective firm can
able to boost their staff communication as well as motivation through engaging
individuals across entity into evaluation process. Moreover, this also aids them to
formulate plans along with firms desires and their collaborations in well defined way.
Recommendations
Based upon the above, it has been recommended to Easy Jet management is that they should
have effectual recruitment and selection, competencies, training and development understandings
and others. As this assists respective firm to retain talented employees at their work area for
longer period. Moreover, it has been also suggested that their manager should have solution
oriented behaviour so that it can able to manage the staff within firm in efficient way (Uddin,
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2020). Beside this it is also in order to enhance the performance and monitored their employee’s
performance, Easy Jet’s manager can utilise performance review management and 360 degree.
As this aids them to maximise and know about their staff performance effectively and efficiently.
CONCLUSION
Based upon the above report, it has been concluded that people management is very
essential within all entity as this enhances their productivity and performance effectively and
efficiently. Moreover, it has been summarised that there are some contemporary issues that line
manager faces and use few effective model for resolving it. Along with this, there are several
competencies, behaviours and knowledge are required for manage the people appropriately
within firm. Apart from this, basically there are two aspects of human resource management
process that support entity for effective people management.
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REFERENCES
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Production in Southern Pastures (pp. 1-10). Academic Press.
Todd, M., 2020. Assessment and management of older people with venous leg ulcers. Nursing
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TRIBHUVAN, L.K., 2020. TOPIC NO. 1: INTRODUCTION TO GEOGRAPHICAL
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Uddin, I., 2020. A Brief Introduction to Covid-19 (Corona Virus Disease). Journal of Medicine
and Healthcare. SRC/JMHC-130.
Williams, C. A., 2020. Editor's Introduction: African Refugee History. African Studies
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Online
Training and development cycle. 2020. [Online]. Available Through: <
https://www.researchgate.net/figure/Systematic-Training-the-basic-cycle-Cole-
Employee-development-and-Training-pp-351_fig1_268382111 >
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