This report delves into the intricacies of people management, using Marks and Spencer as a case study. It examines the factors that motivate human resources in the workplace, such as salary, growth opportunities, organizational culture, co-worker behavior, and leadership. The report also analyzes the positive and negative factors influencing employee experience, including personal commitment, appreciation for work, training and development, improper communication, bad management, and wages and incentives. The analysis highlights the importance of effective people management for business success, emphasizing the need for strategies that enhance employee motivation and address negative workplace factors. The report concludes by summarizing key findings and the importance of managing people within an organization for optimal employee performance.