People Management: Skills, Processes, and Performance at Sainsbury's

This report provides an executive summary and introduction to people management, focusing on the context of Sainsbury's. The main body of the report explores contemporary issues faced by line managers, including training and development, leadership development, and the application of theories like Reinforcement Theory and Trait Theory. It then delves into the knowledge, skills, and behaviors essential for effective people management, emphasizing team building, Tuckman's model, and leadership styles. The report also examines human resource processes to support effective performance management, including performance management reviews and 360-degree appraisals. Finally, it offers recommendations for management and human resource practices, such as online training during the COVID-19 pandemic and the use of appropriate HR functions to optimize employee development and organizational performance.

INTRODUCTION
TO PEOPLE
MANAGEMENT

EXECUTIVE SUMMARY
It is important to study about the factors and the principle in the people management so
that the decision can be taken in an easy way. It helps in achieving the objectives in an
organisation in a proper manner so that the desired objectives can easily be achieved. It helps in
understanding the roles and the responsibilities of the individual in an organisation so that the
efficiency can be increase easily.

Table of Contents
EXECUTIVE SUMMARY ............................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Contemporary issues faced by line manager in people management..........................................1
Knowledge skills and behaviour for effective management of people........................................2
Human resource process to support management for effective performance management........4
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
People management refers to the process in which the set of practices are followed by the
individual in terms of development in the organisation. It helps in increasing the productivity of
the employees by providing them proper trainings and by motivating them which help in
increasing the efficiency of the organisation (Alameda-Pineda, Ricci and Sebe, 2019). Employee
engagement is necessary so that the work in the organisation is carried out successfully. It helps
in building the good communication with the employees so that they can share their problems.
Human resource management helps in determining the organisation so that the employees get
satisfied easily and help in achieving the goals and objectives of the organisation. The
organisation which is selected for this report is Sainsbury. It is the second largest supermarket in
United Kingdom and had its headquarters in London UK and was founded in the year 1869.
Sainsbury becomes the biggest groceries shop in the year 1922. The topic covered in this report
are the issues face by the line manager to determine the skills of the employees, skills and the
behaviours of the employees and the process of the human resource that help in effective
performance of the management which helps in increasing efficiency.
MAIN BODY
Contemporary issues faced by line manager in people management
It refers to the issues faced by the employee management in the organisation as these are
the problems which are related to the organisation. For solving this issue corrective measures are
taken so that the issues cannot be arise in the future proper planning is required. Sainsbury
company is facing various issues as there are high competitors in the market so the quality and
price should be low and should have proper team work and proper bonus should be provided by
the company so that the performance level will increase (Jyoti, 2019).
Training and development
It refers to the training provided to the employees which helps in enhancing the skills of
the employees so that performance can be done in a proper manner and help in providing the
productivity in the organisation so that the task can be completed in an effective manner (Stewart
and Brown, 2019). It helps in increasing the knowledge of the employees and proper training is
provided to them so that they can give better results in the future. Sainsbury company should
provide the proper training to the employees so that they get easily attracted and should have the
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proper knowledge about the product they are selling it helps in building the good relationship
with the employees.
Reinforcement Theory: This theory is based on the outcomes that are derived from the
past behaviours of the employees and helps in building the positive behaviours of the employees
so that productivity can be increased and give the better results in the future (Andraszewicz,
2015). Sainsbury should observe the past results of the employees and on that basis proper
training is to be provided to them.
Leadership Development
It refers to the skills which help in improving and developing the skills of the employees.
The leaders helps in building the good relationship with there subordinates so that they can share
there ideas and views with them. It helps in completing the assigned work on time so that the
efficiency can be increased in a proper manner. There are two form in the organisation for the
decision making that is mentoring and the coaching. These two forms helps in giving the right
direction to the employees. Sainsbury company should provide a proper leadership development
programmes to the employees so that they should have a good networking skills and the high
performance in the future for the development of the organisation in an proper manner.
Sainsbury organised the mentoring programmes for the employees for there development.
Trait Theory: It refers to the characteristics found out from the different leaders who are
successful and unsuccessful. IN this theory the characteristics are compared to the leaders who
have capability to determine there likelihood effectively in a proper manner so that they can
improve the skills and can take the decisions in the proper manner. Trait theory helps in giving
the detailed knowledge about the leaders so that the performance can be matched effectively in
an organisation. Sainsbury company should follow this theory so that the capability of the
employees can be determined which help in building the good relationship with them.
Knowledge skills and behaviour for effective management of people
People manager helps in building the skills of the employees so that the knowledge of the
employees will increase and help in motivating them so that the efficiency of the employees will
increase and helps in providing the future growth in the organisation so that the results can be
optimized in the proper manner (Schoonover and Crim, 2015). Sainsbury company has the
effective work place where the people are motivated to perform better in the organisation so that
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the results can be derived in an easy manner and help in increasing the efficiency of the
employees.
Team building: It refers to the activities which help in building the social relations with the
employees so that the desired objectives can be achieved with the organisation. It helps in
building the effective relationship with the employees so that the desired objectives can be
achieved. It also helps in finding the solutions of the team so that there is an easy work area and
help in building the confidence in the employees so that objectives can be achieved in the proper
manner. In this the individual respect each other and share the common goals and expectations so
that the desired results will be achieved in an proper manner (Banfield, Kay and Royles, 2018).
Sainsbury should have proper team building so that the employees can perform better and helps
in achieving the task in an organisation so that the desired results can be obtained and help in
building up the confidence in the employees.
Tukman's model: It is a model which help in focusing how the task can be tackle easily in
an organisation from the starting up of the project till its completion. This models involves the
various stages by which the task can be accomplished in an organisation that are forming,
storming, norming, performing and adjourning. Its helps in developing the maturity and the
ability of the employees in an organisation so that the task can be performed in an easy manner
to obtain the desired results. Sainsbury company should adopt this model so that the task in the
organisation will accomplished on time and there is no future burden in the projects and the
employees can work in the positive environment with full potential.
Leadership: It refers to the individual who act as the leader and help in accomplishing the task
in an organisation so that that the objectives can be achieved easily and helps in determining the
efficiency of the organisation in an easy manner. It helps in guiding the employees in the right
direction so that the desired objectives can be achieved and helps in building the good
relationship with them. Its helps in achieving the common goal in the organisation so that the
desired objectives can be achieved easily and help in in performing the task to accomplish the
common goals (Lowe, 2016). Sainsbury company employees should have leader so that they can
take the decisions in an easy way and help in leading the organization so that there is no delay in
work and the task will be completed on time.
Situational theory: It refers to the leadership in which the decision are taken on the basis
of the different situations so that results can be optimized in the proper manner. It is a situation in
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which the leaders are knowledgeable and can take the decisions on the basis of their experience
in the different situations that occur in the organisation and help in fulfilling the task to achieve
the desired goals and the objectives. Sainsbury should adopt this strategy and make the
employees confident enough to take the decisions in the organisation so that the desired goals
can be achieved and make the decisions when the tough decisions are taken in the organisation.
Human resource process to support management for effective performance management
Performance management helps the employees to perform better in the organisation so
that the desired objectives can be achieved and helps in building the efficiency in the
organisation. Performance management helps in building the good relationship with the
employees so that the objectives can be achieved in an easy manner (Bullock, Haddow and
Coppola, 2017). Performance management has the ability to produce the high quality of work
more efficiently and effectively in an organisation. There are the three stages followed by the
performance management in the organisation that are coaching, corrective actions and then
termination of the employees. Sainsbury company should have effective performance in an
organisation so the desired objectives can be achieved and help in building the good relationship
that can provide high quality of work to the organisation which help in building the trust and
good relationship.
Performance management review: It helps in identifying the strength and the
weaknesses of the employees so that the performance can be determined easily in an organisation
so that the objectives can be achieved easily. It helps in improving the skills of the employees
and helps in enhancing the knowledge of the employees by which the performance can be easily
reviewed and helps in achieving the task in the organisation. In the performance management the
reviews can be done by doing the self evaluation or by doing the brain storming by which the
actual performance of the organisation and the individual can be measured. Sainsbury company
can review the performance management of the employees so that the decision can be taken and
help in reviewing the efficiency of the employees.
360 degree appraisal: It is a method in which the performance is evaluated and the
feedbacks are collected from the supervisor, staff, peers, co-workers and the customers so that
the actual performance can be evaluated which helps in taking the decisions regarding the staff
performance (Wilton, 2016). It helps in enhancing the future leader and evaluation of the
performance can be done and helps in developing the man power needs by which the decision
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regarding the performance can be taken in an easy way. Sainsbury should adopt this strategy so
that the overall performance can be achieved by the organisation and take the measures to correct
them efficiently by which future results can be carried out. The ideas of the employees helps in
providing the accurate information so that the decision can be taken in an easy manner.
Recommendations for management and human resource processes
It has been recommended from the above training and the development programmes that
management should use the different strategies so that the results can be achieved in a proper
manner and help in determining the objectives of the organisation. During COVID-19 period
online trainings are to be given to the employees so that they can develop there skills online and
give benefits to the organisation (Inkson and Minnaert, 2018). It also has been recommended that
organisation should use the appropriate function and should use the proper techniques to fulfil
the needs of the organisation it helps in building the positive environment and help in building
the good relations so that the task can be achieved easily.
CONCLUSION
From the above essay it has been concluded that it is a process by which evaluation of the
employees will be done so that there skills can be identified easily and help in taking the decision
in an easy manner. In order to identify the various issues in the organisation various training and
development programmes are organised which help in increasing the efficiency. The different
theories of the performance management are studied in an organisation like the 360 degree
appraisal and the performance management review. Various theories of the leadership, Team
building and training and development are studied so that the performance of the organisation
can be measured and help in building the good relationship with them to increase the efficiency.
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REFERENCES
Books and Journals
Alameda-Pineda, X., Ricci, E. and Sebe, N., 2019. Multimodal behavior analysis in the wild: An
introduction. In Multimodal Behavior Analysis in the Wild (pp. 1-8). Academic Press.
Andraszewicz, S. and et. al., 2015. An introduction to Bayesian hypothesis testing for
management research. Journal of Management. 41(2). pp.521-543.
Banfield, P., Kay, R. and Royles, D., 2018. Introduction to human resource management.
Oxford University Press.
Bullock, J. A., Haddow, G. D. and Coppola, D. P., 2017. Introduction to emergency
management. Butterworth-Heinemann.
Inkson, C. and Minnaert, L., 2018. Tourism management: An introduction. Sage.
Jyoti, K., 2019. Green HRM–People Management Commitment to Environmental Sustainability.
In Proceedings of 10th International Conference on Digital Strategies for
Organizational Success.
Lowe, G. F., 2016. Introduction: What’s so special about media management?. In Managing
media firms and industries (pp. 1-20). Springer, Cham.
Schoonover, J. E. and Crim, J. F., 2015. An introduction to soil concepts and the role of soils in
watershed management. Journal of Contemporary Water Research & Education.
154(1). pp.21-47.
Stewart, G. L. and Brown, K. G., 2019. Human resource management. John Wiley & Sons.
Wilton, N., 2016. An introduction to human resource management. Sage.
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