Analysis of People Management: Issues, Skills, and HR Processes
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This report examines the critical aspects of people management within a business organization, highlighting the distinction between people management and human resource management. It addresses current issues faced by line managers, such as communication difficulties, productivity concer...
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Introduction to People
Management
Management
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Executive summary
This report is based on the people management and why it is important for the business
organisation. The people p=management and the Human resource management just have a slight
difference in them. The people management is about managing the people and motivating them
to do work. With the management there are current issues which is discussed in the report faced
by the line managers. It is important to have the right skills and know,ledge to manage the people
within the organisation.
This report is based on the people management and why it is important for the business
organisation. The people p=management and the Human resource management just have a slight
difference in them. The people management is about managing the people and motivating them
to do work. With the management there are current issues which is discussed in the report faced
by the line managers. It is important to have the right skills and know,ledge to manage the people
within the organisation.

Table of Contents
INTRODUCTION...........................................................................................................................1
Task .................................................................................................................................................1
Current issues facing line managers relating to people management.........................................1
The knowledge, skills and behaviours to be an effective people manager.................................2
HR processes which underpin the performance management....................................................3
CONCLUSION ...............................................................................................................................3
REFERENCES................................................................................................................................4
INTRODUCTION...........................................................................................................................1
Task .................................................................................................................................................1
Current issues facing line managers relating to people management.........................................1
The knowledge, skills and behaviours to be an effective people manager.................................2
HR processes which underpin the performance management....................................................3
CONCLUSION ...............................................................................................................................3
REFERENCES................................................................................................................................4

INTRODUCTION
People management is defined as the set of activities or practices that compromises the
end to end processes of talent acquisition, talent optimization and talent retention while giving
the continuous support for the business enterprise and guidance for the employees of the business
organisation. The word people management is the sub key of the human resource management.
In the case of the people management. It covers the various aspects such as how people work,
their behaviour, engagement and grow at the work. This affects the total working of the business
organisation.(Liao, and Ai Lin Teo,, 2018). This report will include current issues faced by the
manager in order to manage the people, knowledge and skills required to be an effective people
manager and at last HR processes which underpin the performance management.
Task
Current issues facing line managers relating to people management
There can be several method in which the line managers faces difficulties of various
kinds of linked to the people management. These difficulties can not be particularly fixed and it
is of several kinds which are not even known but due to the fluctuating organisational
environment and dynamic wants and needs of the people. Recently, Covid 19 pandemic globally
has stated with the worst effect on the operations and growth of the several organisations in the
management of the people by the changing desires of the people. The managers of the Tesco
might be facing issues related to the people management which are discussed below;
Communication with workers effectually –This components explains about the
communication issues of the leaders with their subordinates or the employees . It is one of the
crucial issues which are been faced. As the manager of the business organisation need to make
better understanding with my subordinates and more other people in the company to know the
modification which is important for the success and growth of the organisation. By this, the
objectives of the business organisation are not appropriately given and it creates
miscommunication with the employees which can be the reason for the misunderstanding in the
working of the people in the business organisation(Alfes 2018).
Productivity and performance issues –It refers to the issues which is faced by me in
order to overcome this situation I required to confront it to my seniors but are not done because
various reason like managing appropriate brand awareness and proper relations with workers. As
1
People management is defined as the set of activities or practices that compromises the
end to end processes of talent acquisition, talent optimization and talent retention while giving
the continuous support for the business enterprise and guidance for the employees of the business
organisation. The word people management is the sub key of the human resource management.
In the case of the people management. It covers the various aspects such as how people work,
their behaviour, engagement and grow at the work. This affects the total working of the business
organisation.(Liao, and Ai Lin Teo,, 2018). This report will include current issues faced by the
manager in order to manage the people, knowledge and skills required to be an effective people
manager and at last HR processes which underpin the performance management.
Task
Current issues facing line managers relating to people management
There can be several method in which the line managers faces difficulties of various
kinds of linked to the people management. These difficulties can not be particularly fixed and it
is of several kinds which are not even known but due to the fluctuating organisational
environment and dynamic wants and needs of the people. Recently, Covid 19 pandemic globally
has stated with the worst effect on the operations and growth of the several organisations in the
management of the people by the changing desires of the people. The managers of the Tesco
might be facing issues related to the people management which are discussed below;
Communication with workers effectually –This components explains about the
communication issues of the leaders with their subordinates or the employees . It is one of the
crucial issues which are been faced. As the manager of the business organisation need to make
better understanding with my subordinates and more other people in the company to know the
modification which is important for the success and growth of the organisation. By this, the
objectives of the business organisation are not appropriately given and it creates
miscommunication with the employees which can be the reason for the misunderstanding in the
working of the people in the business organisation(Alfes 2018).
Productivity and performance issues –It refers to the issues which is faced by me in
order to overcome this situation I required to confront it to my seniors but are not done because
various reason like managing appropriate brand awareness and proper relations with workers. As
1
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being a manager of the firm, require to evolutes a appropriate bond and properly understand the
issues and conflicts of the workers1. Current issues facing line managers relating to people
management
Adaptation of technology- As the technology is upgrading from time to time for the
development in the process of various operations within the business organisation. The
adaptation to the technology assist in making the various process more flexible in working,
effectual as well as efficient and also gives the consumers more value. By focusing towards the
adaptation of the technology comes with new methods completing the work. It makes it difficult
for the employees in order to coping up with the hard working of the equipments that
immediately have a worst effect on the performance and productivity. In order to avoid this
challenge, It is observed that the organisation need to give the company with appropriate training
in accordance to the execution of the utilisation of latest equipments or several other innovative
goods(Sharp, 2017).
The knowledge, skills and behaviours to be an effective people manager
It is very important for the managers to have the right knowledge and skills for being an
effective manager in managing the people within the business organisation. The manager needs
to be well prepared to handle the problems The skill, knowledge and organisational behaviour
creates an effectual usage of human resource by maintaining its workforce by encouragement
and motivating them to make them in enhancing performance. To make sure to evaluate and
function with the appropriate satisfaction by the behaviour of the humans. Various skills,
knowledge and behaviour are known in the several way which can support me and other
associates in constructing the efficiency in the business organisation(Brashers, ,and et.al., 2017).
ï‚· Inter personality- The business organisation is concentrating on handling the employees
should be responsible in motivated in building and creating the interpersonal; bonds and
relationships with the subordinates which can help in gaining the more trust and respect
and let the other people or co- workers obey the rules and regulations which will be
instructed by me. This involves understanding every team member in a professional and
personal way. In order to accomplish this kind of skills, the need to operate social bonds
by conducting the training programs. The various activities can help in managing the
people and knowing their perspective will help in understanding different perspective.
2
issues and conflicts of the workers1. Current issues facing line managers relating to people
management
Adaptation of technology- As the technology is upgrading from time to time for the
development in the process of various operations within the business organisation. The
adaptation to the technology assist in making the various process more flexible in working,
effectual as well as efficient and also gives the consumers more value. By focusing towards the
adaptation of the technology comes with new methods completing the work. It makes it difficult
for the employees in order to coping up with the hard working of the equipments that
immediately have a worst effect on the performance and productivity. In order to avoid this
challenge, It is observed that the organisation need to give the company with appropriate training
in accordance to the execution of the utilisation of latest equipments or several other innovative
goods(Sharp, 2017).
The knowledge, skills and behaviours to be an effective people manager
It is very important for the managers to have the right knowledge and skills for being an
effective manager in managing the people within the business organisation. The manager needs
to be well prepared to handle the problems The skill, knowledge and organisational behaviour
creates an effectual usage of human resource by maintaining its workforce by encouragement
and motivating them to make them in enhancing performance. To make sure to evaluate and
function with the appropriate satisfaction by the behaviour of the humans. Various skills,
knowledge and behaviour are known in the several way which can support me and other
associates in constructing the efficiency in the business organisation(Brashers, ,and et.al., 2017).
ï‚· Inter personality- The business organisation is concentrating on handling the employees
should be responsible in motivated in building and creating the interpersonal; bonds and
relationships with the subordinates which can help in gaining the more trust and respect
and let the other people or co- workers obey the rules and regulations which will be
instructed by me. This involves understanding every team member in a professional and
personal way. In order to accomplish this kind of skills, the need to operate social bonds
by conducting the training programs. The various activities can help in managing the
people and knowing their perspective will help in understanding different perspective.
2

ï‚· Motivation- This is the most important aspect and the skill which is required by the
manager to motivate its employees in order to accomplish the task and for the success of
the business organisation. The employees of the business enterprise should be encouraged
and make them feel that they are been appreciated by their efforts and work. This
enhances in the effectiveness and efficiency of the workers which increase in the
productivity of the business operations. This is the most important concern of the human
resource and the people management department. As a manager they need to concentrate
on the bes method which can help in motivating employees. It would focus on giving the
bes training programs so that their knowledge is been revised and they are in practice of
every task. Also, it can keep in mind the Maslow's hierarchy theory which focus on the
needs and desires of an individual which is important for the motivation(Leutwyler,
Hubbard and Zahnd, 2017)
ï‚· Decision making and problem solving- The risk and the issues are everywhere involved
whether within the business organisation or between an individual to the group members.
Here the managers or the leaders need to be take initiate to solve the problems which is
been faced by the employees during the task or the project working in a team. It is very
important for me to enhance in the decision making process. The good decision will
make the company to reach at the higher level. Also it need to focus on evolving the
problems which are faced by the different individuals because of the different
personality. Creative thinking is the capability which can give them with innovative
resolution. It should evolutes this ability in order to get from the company which provide
linked offering(Weise and et.al., 2017).
ï‚· Delegation in the organisation- As a manager there are various responsibilities and
duties which need to be managed by me in an appropriate way in order to accomplish
growth. I need to manage the several practices such as monitoring the employees with
their task and projects which is important in order to be an elective manager. In the
method of functioning it the manager need to concentrate on the number of linked
activities which can have the affect on the business organisation.
Malow's need to hierarchy theory
3
manager to motivate its employees in order to accomplish the task and for the success of
the business organisation. The employees of the business enterprise should be encouraged
and make them feel that they are been appreciated by their efforts and work. This
enhances in the effectiveness and efficiency of the workers which increase in the
productivity of the business operations. This is the most important concern of the human
resource and the people management department. As a manager they need to concentrate
on the bes method which can help in motivating employees. It would focus on giving the
bes training programs so that their knowledge is been revised and they are in practice of
every task. Also, it can keep in mind the Maslow's hierarchy theory which focus on the
needs and desires of an individual which is important for the motivation(Leutwyler,
Hubbard and Zahnd, 2017)
ï‚· Decision making and problem solving- The risk and the issues are everywhere involved
whether within the business organisation or between an individual to the group members.
Here the managers or the leaders need to be take initiate to solve the problems which is
been faced by the employees during the task or the project working in a team. It is very
important for me to enhance in the decision making process. The good decision will
make the company to reach at the higher level. Also it need to focus on evolving the
problems which are faced by the different individuals because of the different
personality. Creative thinking is the capability which can give them with innovative
resolution. It should evolutes this ability in order to get from the company which provide
linked offering(Weise and et.al., 2017).
ï‚· Delegation in the organisation- As a manager there are various responsibilities and
duties which need to be managed by me in an appropriate way in order to accomplish
growth. I need to manage the several practices such as monitoring the employees with
their task and projects which is important in order to be an elective manager. In the
method of functioning it the manager need to concentrate on the number of linked
activities which can have the affect on the business organisation.
Malow's need to hierarchy theory
3

This theory is based on the human relation and identified the importance of the needs of a
individual which is required for performing in the workplace. This theory enables the personal
growth of an individual in the work. Theory involves the hire achy method that indicates the
superiors to subordinates. This approach indicates the democratic style in the organization and
motivates the employees to do work effectively and efficiently. There is the need of the five
basic need which are discussed below:
ï‚· Physiological needs.- This is referred to as the basic need of an individual which is
required for the survival. For example: food, shelter, clothing etc.
ï‚· Safety needs- This includes the the needs which is required for the safety of an
individual. Fir example; job security at the workplace, education, healthcare facilities.
ï‚· Belonging and love needs- After the above both the needs are satisfied every individual
requires the need to motivation with the emotional attachment with the loved ones. This
may include the friendship, love , care.
ï‚· Esteem needs- This is the need that the human need the appreciation and the status in its
own field so that the individual can develop[ the self confidence. Fir example reputation,
trust, confidence etc.
ï‚· Self actualisation- This is the highest level in the hierarchy where if the person is
satisfied with al the above needs then the self actualisation is required where the person
realises his/ her potential within the organisation(Yoshikawa, and et.al., 2020).
4
(Figure 1: The 5 Levels of Maslow's Hierarchy of Needs, 2022)
individual which is required for performing in the workplace. This theory enables the personal
growth of an individual in the work. Theory involves the hire achy method that indicates the
superiors to subordinates. This approach indicates the democratic style in the organization and
motivates the employees to do work effectively and efficiently. There is the need of the five
basic need which are discussed below:
ï‚· Physiological needs.- This is referred to as the basic need of an individual which is
required for the survival. For example: food, shelter, clothing etc.
ï‚· Safety needs- This includes the the needs which is required for the safety of an
individual. Fir example; job security at the workplace, education, healthcare facilities.
ï‚· Belonging and love needs- After the above both the needs are satisfied every individual
requires the need to motivation with the emotional attachment with the loved ones. This
may include the friendship, love , care.
ï‚· Esteem needs- This is the need that the human need the appreciation and the status in its
own field so that the individual can develop[ the self confidence. Fir example reputation,
trust, confidence etc.
ï‚· Self actualisation- This is the highest level in the hierarchy where if the person is
satisfied with al the above needs then the self actualisation is required where the person
realises his/ her potential within the organisation(Yoshikawa, and et.al., 2020).
4
(Figure 1: The 5 Levels of Maslow's Hierarchy of Needs, 2022)
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HR processes which underpin the performance management
In the designing and utilising the several people linked operations, the human resource
division is solely accountable. It works as the negotiator or mediate staged workers among the
employees and firm of he company. The performance management is the corporate management
tool which is used by the various business organisations and it helps the managers to monitor and
evaluate the performance or the work of an employees it also helps in performing the best of
their abilities and produce the higher quality of work within the task assigned by the managers in
the business enterprise. The most essential operation of the people management and the human
resource is to maintain the productivity of the employees it is called performance
management(Yoshikawa, and et.al., 2020). This method involves of various different method
understanding, examining and evolution the productivity of the workforce. There are the various
practices which can be taken into consideration for the performance management which are
discussed below:
ï‚· 360 degree appraisal- This method is commonly used to review the employees
productivity of the previous year. The review is a set provided by the associates, owners
and co employees. This kind of it assist the organisation is attaining worthy vision about
the operating, leadership and culture of the company(Jones, Hobbs and Taylor, 2017)
ï‚· Ongoing development conversations- The regularity in the making of the scheduled
conversations gives a great opportunity for the employees and managers to discuss
performance- to- date, as well as how to better achieve the goals of the business
organisation. For example, the manager can schedule a career aspirations discussions in
the meeting which will enhance in the performance management.
ï‚· General appraisal- It is referred to as ongoing communication between the managers
and employees throughout the year. At the end of the year the manager and the
employees hold a meeting and determine that the desired goals and objectives have been
achieved on the right time or not(Murrell and Blake-Beard, eds., 2017).
Recommendation
It is recommend that the business organisation which it should operate must be aware
about the people management and its importance. As it is very important to manage people
including their problems and issued faced by them within the business organisation. It is very
5
In the designing and utilising the several people linked operations, the human resource
division is solely accountable. It works as the negotiator or mediate staged workers among the
employees and firm of he company. The performance management is the corporate management
tool which is used by the various business organisations and it helps the managers to monitor and
evaluate the performance or the work of an employees it also helps in performing the best of
their abilities and produce the higher quality of work within the task assigned by the managers in
the business enterprise. The most essential operation of the people management and the human
resource is to maintain the productivity of the employees it is called performance
management(Yoshikawa, and et.al., 2020). This method involves of various different method
understanding, examining and evolution the productivity of the workforce. There are the various
practices which can be taken into consideration for the performance management which are
discussed below:
ï‚· 360 degree appraisal- This method is commonly used to review the employees
productivity of the previous year. The review is a set provided by the associates, owners
and co employees. This kind of it assist the organisation is attaining worthy vision about
the operating, leadership and culture of the company(Jones, Hobbs and Taylor, 2017)
ï‚· Ongoing development conversations- The regularity in the making of the scheduled
conversations gives a great opportunity for the employees and managers to discuss
performance- to- date, as well as how to better achieve the goals of the business
organisation. For example, the manager can schedule a career aspirations discussions in
the meeting which will enhance in the performance management.
ï‚· General appraisal- It is referred to as ongoing communication between the managers
and employees throughout the year. At the end of the year the manager and the
employees hold a meeting and determine that the desired goals and objectives have been
achieved on the right time or not(Murrell and Blake-Beard, eds., 2017).
Recommendation
It is recommend that the business organisation which it should operate must be aware
about the people management and its importance. As it is very important to manage people
including their problems and issued faced by them within the business organisation. It is very
5

important t evaluate the capabilities of the employees. The performance management play an
importance role in the human resource practices as it helps the organisation in evaluating and
improving for the better results. The 360 degree appraisal is the best option for the organisation
for the performance management. It will support them in enhancing the transparency in the
several divisions of the firm and the workers involving me will get the appropriate knowledge
about every individual(Benbow, 2017).
CONCLUSION
From the above report it is concluded that people management is the set of practices a
manager is required to do in concern of the managing people within the business organisation.
The manager requires a soft skill so that the employees have trust and respect for the manager
and they obey their managers in order to perform the task within the span of right time. There
can be several method in which the line managers faces difficulties of various kinds of linked to
the people management. These difficulties can not be particularly fixed and it is of several kinds
which are not even known but due to the fluctuating organisational environment and dynamic
wants and needs of the people. It is very important for the managers to have the right knowledge
and skills for being an effective manager in managing the people within the business
organisation. The manager needs to be well prepared to handle the problems the performance
management also plat an important role in the practice of the human resource management. It is
an essential part to evaluate the performance of the employees in order to increase their
effectiveness and efficiency. The 360 degree appraisal is a method which can help the
organisation in managing the performance of its employees.
6
importance role in the human resource practices as it helps the organisation in evaluating and
improving for the better results. The 360 degree appraisal is the best option for the organisation
for the performance management. It will support them in enhancing the transparency in the
several divisions of the firm and the workers involving me will get the appropriate knowledge
about every individual(Benbow, 2017).
CONCLUSION
From the above report it is concluded that people management is the set of practices a
manager is required to do in concern of the managing people within the business organisation.
The manager requires a soft skill so that the employees have trust and respect for the manager
and they obey their managers in order to perform the task within the span of right time. There
can be several method in which the line managers faces difficulties of various kinds of linked to
the people management. These difficulties can not be particularly fixed and it is of several kinds
which are not even known but due to the fluctuating organisational environment and dynamic
wants and needs of the people. It is very important for the managers to have the right knowledge
and skills for being an effective manager in managing the people within the business
organisation. The manager needs to be well prepared to handle the problems the performance
management also plat an important role in the practice of the human resource management. It is
an essential part to evaluate the performance of the employees in order to increase their
effectiveness and efficiency. The 360 degree appraisal is a method which can help the
organisation in managing the performance of its employees.
6

REFERENCES
Books and Journals
Alfes, K., 2018. People management in volunteer organizations and charities. In HRM in mission
driven organizations (pp. 47-77). Palgrave Macmillan, Cham.
Benbow, M., 2017. Assessment, prevention and management of skin tears. Nursing older
people, 29(4).
Brashers, D.E.,and et.al., 2017. Taking control: The efficacy and durability of a peer-led
uncertainty management intervention for people recently diagnosed with HIV. Health
communication. 32(1). pp.11-21.
Jones, N.R., Hobbs, F.R. and Taylor, C.J., 2017. The management of diagnosed heart failure in
older people in primary care. Maturitas, 106, pp.26-30.
Leutwyler, H., Hubbard, E. and Zahnd, E., 2017. Case management helps prevent criminal
justice recidivism for people with serious mental illness. International journal of
prisoner health.
Liao, L. and Ai Lin Teo, E., 2018. Organizational change perspective on people management in
BIM implementation in building projects. Journal of management in engineering. 34(3)
p.04018008.
Murrell, A.J. and Blake-Beard, S. eds., 2017. Mentoring diverse leaders: Creating change for
people, processes, and paradigms. Taylor & Francis.
Sharp, L., 2017. Reconnecting people and water: Public engagement and sustainable urban
water management. Routledge.
Weise, J., and et.al., 2017. Primary health care for people with an intellectual disability: an
exploration of consultations, problems identified, and their management in
Australia. Journal of Intellectual Disability Research. 61(5). pp.399-410.
Yoshikawa, K., and et.al., 2020. Sociocultural factors influencing physiotherapy management in
culturally and linguistically diverse people with persistent pain: a scoping
review. Physiotherapy, 107, pp.292-305.
7
Books and Journals
Alfes, K., 2018. People management in volunteer organizations and charities. In HRM in mission
driven organizations (pp. 47-77). Palgrave Macmillan, Cham.
Benbow, M., 2017. Assessment, prevention and management of skin tears. Nursing older
people, 29(4).
Brashers, D.E.,and et.al., 2017. Taking control: The efficacy and durability of a peer-led
uncertainty management intervention for people recently diagnosed with HIV. Health
communication. 32(1). pp.11-21.
Jones, N.R., Hobbs, F.R. and Taylor, C.J., 2017. The management of diagnosed heart failure in
older people in primary care. Maturitas, 106, pp.26-30.
Leutwyler, H., Hubbard, E. and Zahnd, E., 2017. Case management helps prevent criminal
justice recidivism for people with serious mental illness. International journal of
prisoner health.
Liao, L. and Ai Lin Teo, E., 2018. Organizational change perspective on people management in
BIM implementation in building projects. Journal of management in engineering. 34(3)
p.04018008.
Murrell, A.J. and Blake-Beard, S. eds., 2017. Mentoring diverse leaders: Creating change for
people, processes, and paradigms. Taylor & Francis.
Sharp, L., 2017. Reconnecting people and water: Public engagement and sustainable urban
water management. Routledge.
Weise, J., and et.al., 2017. Primary health care for people with an intellectual disability: an
exploration of consultations, problems identified, and their management in
Australia. Journal of Intellectual Disability Research. 61(5). pp.399-410.
Yoshikawa, K., and et.al., 2020. Sociocultural factors influencing physiotherapy management in
culturally and linguistically diverse people with persistent pain: a scoping
review. Physiotherapy, 107, pp.292-305.
7
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