MG411 - People Management: Issues, Skills, and HR Processes Analysis

This portfolio provides an overview of people management, addressing current challenges faced by line managers, including communication issues, productivity concerns, recruitment process difficulties, compensation and benefits administration, and technology adaptation. It identifies essential skills, knowledge, and behaviors for effective managers, such as interpersonal skills, delegation, motivation, decision-making, and problem-solving. Furthermore, it examines HR processes that underpin performance management, emphasizing general and 360-degree appraisals. The report recommends utilizing performance management and 360-degree appraisal methods to evaluate employee capabilities and improve organizational performance. Desklib offers a range of resources for students, including past papers and solved assignments.

Introduction to people
management

EXECUTIVE SUMMARY
Management of people is a combination of practices or act that shows the end to end method
acting of hiring, training, recruiting with different necessities, wants and managing as well as
holding the expertise candidates in the administration in accordance to debar any kind of mistake
and support a suitable operational system in the firm. It will also include the current challenges
which are faced by the line management in respect of the people management. In addition to this,
it will cover about the skills, knowledge and behaviour which are needed to be the effective
manager and also the human resource processes that shows the performance management.

Table of Contents
EXECUTIVE SUMMARY.............................................................................................................2
INTRODUCTION ..........................................................................................................................4
TASK...............................................................................................................................................4
Current issues facing line managers relating to people management.....................................4
The knowledge, skills and behaviour that are required to be an effectual manager:.............6
HR processes which underpin the performance management :..............................................7
CONCLUSION ...............................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Management of people is a set of activities or actions that refers to end to end method of
recruiting, training, hiring with other essential, wants and managing as well as maintaining the
expertise individual in the organisation in order to avoid any type of error and keeps a
appropriate operating system in the firm (Atkinson, and Dávila, 2019). The workers and other
relative individual of a company has an essential role on the functioning which lead to the
success or growth of the firm. The functional divisions of the company is basically accountable
for retaining as well as finding expert and talented individual which is called Human Resource.
The following report will cover the brief statement of the company people management by
dividing it into several parts. In addition to it, it will include the challenges that are being faced
by the associates respective to it only. It will also include the knowledge, skills and behaviours to
be an effectual manager of people in the company. Moreover to it, it will involve HR processes
which underpin the performance management .
TASK
Current issues facing line managers relating to people management
There can be several method in which a associates faces difficulties of various kinds of linked to
the people management. These difficulties can not be particularly fixed and it is of several kinds
which are not even known but due to the fluctuating organisational environment and dynamic
wants and needs of the people. Recently, Covid 19 pandemic globally has stated a worst effect
on the operations and growth of the several organisations in the management of the people by the
changing desires of the people (Foley, 2020). Few of the difficulties which people face as the
working manager of the company in context to management of people is mentioned below
briefly:
 Communication with workers effectually – This components states about the
communication issues of the leaders with their workers. It is one of the crucial issues
which people face. As the manager of the firm individual need to make better bond with
their subordinates and more other people in the firm to know the modification which is
essential for the success and growth of the organisation. By this, the objectives of the
company are not appropriately given and it creates miscommunication with the
employees which can be the reason for the hurdle in the working of the people of the

company. Miscommunication is one of the main factor behind the problems of the
workers. It immediately refers to the lack of communication negatively impacts the
functions of the organisation but also refers to the giving pressure to the workers and
even people have seen that miscommunication can lead to low efficiency of the
employees as well as problems in the accomplishment of the objectives of the company.
 Productivity and performance issues – It refers to the issues which is faced by people
in order to overcome this situation people required to confront it to their seniors but are
not done because various reason like managing appropriate brand awareness and proper
relations with workers. As being a manager of the firm, employees require to evolutes a
appropriate bond and properly understand the issues and conflicts of the workers. Current
issues facing line managers relating to people management.
 Recruitment and selection process – Line managers faces challenges in case of getting
the suitable candidates with the panel of interviewing and after selecting those more often
which is not capable to make sure the proper conclusion of the interview as because of
the number of cases of the candidates unable to being available to take the interview on
the given time period when the team is ready and the panel is ready for not having the
time when the workers are free (Grasser, Loufrani-Fedida, and Oiry, 2021)
. It is the challenge of the recruiting and hiring process which is recruiting team need to
overcome.
 compensation and benefit – Compensation structure are the main challenge for the
human resource division of the business of all the types. In the commercial business, the
challenges have the large impact as due to the several business budgets are limited.
Hence, rewards and compensation are also limited and the businesses need to give their
employees competitive rate of pay, managing financial obligations and many more.
 Adaptation of technology – The technology always upgrading time to time in order to
move on with the development. The adaptation of the technology assist in making the
various process more convenient , effectual as well as efficient and also gives the
consumers more worth. By focusing towards the adaptation of the technology comes with
new methods completing the work (Li, and Hope, 2021) . It makes it difficult for the
employees in order to coping up with the hard working of the equipments that
immediately have a worst effect on the performance and productivity. In order to avoid

this challenge, people think that the organisation need to give the company with
appropriate training in accordance to the execution of the utilisation of latest equipments
or several other innovative goods.
The knowledge, skills and behaviour that are required to be an effectual manager:
It is very much essential components in the method of effectual management as it
supports in knowing a appropriate way to range act and behaviour of the individual displaying in
the company. It gives with the knowledge that assist in evaluating and accomplishing the
objectives and goals of the company (Leonard, 2018). The skill, knowledge and organisational
behaviour creates an effectual usage of human resource by maintaining its workers by
encouragement and motivating them to make them in enhancing performance. People make sure
to evaluate and function with the appropriate satisfaction by the behaviour of the humans.
Various skills, knowledge and behaviour are known in the several way which can support them
and other associates in constructing the efficiency in the firm :
 Inter Personality – Company is majorly focusing on the handling of the worker in the
organisation. People should be motivated in building inter personal bonds with the
workers which can assist them in gaining more respect and it can let other people to obey
the given instructions by them. It involves understanding the group members
professionally as well as personally. In order to accomplish this, people should operate
few social bonds by constructing training and obeying their personal lives. These
practices should be operated by them at the time while maintaining some professional
bound to keep the respect.
 Delegation in the organisation – As a manager people have to manage particular duties
as well as responsibilities in an appropriate way in order to accomplish growth, ignoring
idea and burden. The several practices done by them and any associate such as
monitoring the workers evaluating new ways, attending meeting, and techniques for the
success even at the time of functioning the work of the staff while at the peak times or
low accessibility of the employees. In the method of functioning it people need to
concentrate on the number of linked activities which can have the affect on the firm
(Maurino, 2017).
 Motivation – In order to accomplish the numerous of the task which can lead to the long
term success of the firm . Employees of the company should be encouraged and feel

obliged towards their goals and without this motivation, it can be very tough to make a
person or the team to give their best and function their task appropriately with efficiently
and effectively. It is the bigger concern and duty of the human resource division of the
firm. As a manager people need to focus on the best method which can give the
motivation by them consist various authorities which cannot be given by the HR division
of the firm. This practice should be done by me consistently as it is one time sense. For
encouraging the workers, people can give the employees with training campaigns and can
also understand the elements which are there in the Maslow's hierarchical theory (Ölçer,
2018).
 Decision Making and problem solving – Issues are the part of consistent schedule of
people or a entrepreneur. Having solutions for various issues should be effectual. Being a
manager, people need consistent evaluation of the operating atmosphere of the
organisation as few of the issues are not properly seen but have the more effect. Decision
making done by them done in accordance to the issues and by understanding the best
process from the market area. Creative thinking is the capability which can give them
with innovative resolution. people should evolutes this ability in order to get from the
company which provide linked offering.
HR processes which underpin the performance management :
In the designing and utilising the several people linked operations, the human resource
division is solely accountable. It works as the negotiator or mediate staged workers among the
workers and firm of he company. It operates in the listening to the issues of the staff and
resolving them in order to give them to me which depends on the stage of the issues and
resolution which comes in a manner. Other than determination the issues it can that support them
in knowing the process which can assist in encouraging the employees in bettering their
performance and productivity (Rose, 2018). The most essential operation of the human resource
is to maintaining the productivity of the workers it is called performance management. This
method involves of various different method understanding, examining and evolution the
productivity of the workers. It is broadly utilised by the leaders involving them and human
resource executives to observes and better the work productivity of the employees . It can also
be known as a strategic tool management. The following measures involves of the methods and

duties of Human Resource division which people know that they should there in the productive
management in brief :
 General Appraisal – It is the common kind which is activities usually in company. In it,
the communication among the leader and employees is completed on the consistent base
linked to their productivity and performance. This concept includes the objectives, goals
and review of the performance of the consumers and investors of the firm.
 360 degree appraisal – The is commonly the review of the workers productivity of the
earlier years. The review is a set provided by the associates, owners and co employees.
This kind of it assist the firm is attaining worthy vision about the operating, leadership
and culture of the company (Smith, and Whitmore, 2019).
Recommendation:
From the above report it is recommend that the company in which people operate must view the
utilisation of the performance management as it can assist it to evaluate the capabilities of the
employees divide and that can immediately support the organisation to better its performance.
From the after working of the performance management the Human resource department of the
respected company in which they are working should utilise the 360 degree appraisal methods. It
will support them in enhancing the transparency in the several divisions of the firm and the
workers involving them will get the appropriate knowledge about every one .
CONCLUSION
From the above report it has been concluded that, management of people is broad method
which separated in to several factors to get the proper knowing. The people management in
mention to the organisation that involves the recruiting, hiring and evaluating target, giving
desires, knowing them and lastly retention. There are major issues which are facing by the
associates of the firm. It involves miscommunication or gap in the communication,
advancements technological, retention of the workers and various more. The knowledge,
behaviour and skill have a bigger effect in making of a effectual associates. In addition to it there
are various duties of the Human resource division in maintaining the productivity of the
organisation's worker.

REFERENCES
Books and Journals
Atkinson, A. and Dávila, J.D., 2019. The challenge of environmental management in urban
areas: An introduction. In The Challenge of Environmental Management in Urban
Areas (pp. 1-15). Routledge.
Foley, G., 2020. Introduction: The state of adult education and learning. In Dimensions of adult
learning (pp. 3-18). Routledge.
Grasser, B., Loufrani-Fedida, S. and Oiry, E., 2021. Introduction to the Handbook. Managing
Competences: Research, Practice, and Contemporary Issues.
Leonard, A., 2018. Introduction to DILM. In Data Integration Life Cycle Management with SSIS
(pp. 1-5). Apress, Berkeley, CA.
Li, S. and Hope, W., 2021. Introduction: A historical overview of terminology management and
scholarship. In Terminology Translation in Chinese Contexts (pp. 123-128). Routledge.
Maurino, D., 2017. Why SMS?: An Introduction and Overview of Safety Management Systems
(SMS).
Ölçer, A.I., 2018. Introduction to maritime energy management. In Trends and Challenges in
Maritime Energy Management (pp. 1-12). Springer, Cham.
Rose, M., 2018. Management: Alternatives, Consequences and Contexts, London: CIPD. Rose,
M.(2018) Reward Management: A Practical Introduction, 2nd edn, London: Kogan
Page. Human Resource Management, p.162.
Smith, S.D. and Whitmore, D., 2019. Introduction to ‘Project management’by M. Snowdon.
Proceedings of the Institution of Civil Engineers-Management, Procurement and Law,
172(5), pp.206-216.