People and Organization Report: HRM, Engagement, and Theories

This report delves into the multifaceted aspects of people and organizations, encompassing international management, training and development, flexible working arrangements, and communication strategies. It explores how human resource management (HRM) practices influence employee behavior, performance, and attitudes within the context of a global development organization. The report examines various learning styles, including activist, theorist, pragmatist, and reflector, and their implications for training effectiveness. It also analyzes the impact of flexible working policies on work-life balance and employee commitment, using a case study of a UK-based organization. Furthermore, the report investigates the use of social media for organizational communication and its impact on consumer perception, highlighting the importance of trust and information reliability. The report also discusses the significance of non-formal learning and the importance of adapting strategies to maximize the success of learning opportunities. Overall, the report provides a comprehensive overview of key concepts and practices in people and organizations, offering insights into HRM, employee engagement, and organizational communication.

People and organization

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
International management...........................................................................................................1
Training and Development..........................................................................................................2
Flexible working.........................................................................................................................4
Communication and perception..................................................................................................4
Selection......................................................................................................................................6
Employee engagement................................................................................................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Organisation is defined as two or more people working together in order to accomplish
some goals and objectives. It also refers to as A collection of people working together in
coordinated as well as structured way in order to achieve their mission and vision. Enterprise
consists of group of people those who have come together for fulfilling specific purpose.
Without employees or human resource the company can not survive for longer period. It is much
influenced by the workers and form part of them. A company also contains irrational and rational
elements. Besides human resource the other significant part of business is technology , by which
various operations are executed to achieve firm goals and objectives. Enterprise are characterised
by belief and value system which has great influence on the relationship, achievement and
practices.
The project has focus on explaining the various theories and model of human behaviour
at workplace. It will also demonstrate the way various theories can explain the way people
behave at workplace. The study will have emphasized on identifying the role of human resource
management in managing employees and ensuring their engagement in various business
activities as well as decision making process.
MAIN BODY
International management
Asian Coast development company is a global development organisation had
specialisation in development of incorporated resorts. It provides best or world class integrated
resort facilities. The company has got the five star rating in hotel industry. The enterprise has it
headquarters in Canada.
Human resource management is defined as the practices, policies and system that have
great influence on workers' behaviour, performance and attitudes. The various policies and law
framed by Government in Canada plays assist firm in attracting , motivating, retaining their
employees (Wrosch, Jobin and Scheier, 2017)
In Canada, Employment is the major public administration and separate agencies of
Canadian Public services. Financial administration Act, is governed by Public service
employment Act, separate agency legislations and other laws. A federal labour statue , Act
related to public service and relation are applicable to federal public servants. The regulation
1

related to Canada labour code are applied to workers of federally regulated employer that
belongs to private sector companies such as Asian Coast development. These laws and code of
conducts have great influence on employees and impact on various policies as well as practices
of human resource management. The legal framework is provided by government for employing
people by various organisations. The composition of public employment, including the gender
and age structure of government employment.
Recruitment- The two process that is internal as well as external recruitment methods are
adopted by organisation. The proper and system process is followed by human resource manager
that includes adversing the identifying vacant position , analysing the source of recruitment,
advertising , conducting interviews as well as test and then selecting candidates.
Pay setting- Remuneration is negotiated separately for each of bargaining group of candidate that
indicates all the unionised workers in main private administration. Salary and performance
related pay scheme for executives and other employees or nan-staff people are formulated by
human resource manager in private companies in Canada.
Performance- Canada has adopted performance assessment tool in human recourse decisions that
are similar to other countries. Assessment is not compulsory for certain senior as well as middle
level managers as well as supervisors. Minimum assessment that is informal method is usually
executed in order to judge the performance of other employees.
Work conditions-The average yearly working hours in Canada is 1 706 hours in 2010.Annual
paid sick leave is limited. Basic annual leave is below average (Huebner, 2017)
Training and Development
Types of learner that may be benefited from the tutors' instruction of ideal Choux pastry.
The four different learning styles have been identified by Honey and Mumford these are
activist, Theorist , pragmatist and reflector. According to this model individual or group of
people naturally tend towards a particular learning style. Honey states that it is required by
person to identify his own learning style, develop understanding about the same and analyse the
way to learn.
Activist- Activist style are generally adopted by those people whole believe in learning by
conducting various activities or enhancing knowledge by participating in learning situations.
These individuals are generally open minded.
Theorists-Such type of people believe in thinking carefully and logically about situations.
2

Theorist generally prefer to work in particular framework, system and model. Individual does not
allow influence of their emotions on outcome. They enhance their knowledge by conducting
various research. These people prefer to work in practical as well as logical terms.
Reflectors-People with this approach does not have the ability to face complex situations. They
believe in learning new things by observing. Besides involving in various learning activities or
discussion, Reflectors tends to sit back and observe things from different perspectives. Such
types of individuals are least interested in learning things through gaining feedback from their
friends, families and colleagues. They prefer to take part in activities that allow them to think
before acting, undertake research and watch events unfold from the sidelines.
Pragmatics -These types of people prefer to use their knowledge and theories in practical as well
as literal sense. Individual facilitate learning by testing, experimenting ideas and solving various
complex problems. These types of people believe in adopting such types of learning style that
can be directly and easily applied in practical life.
The other form of learning is self based learning (Drewelies, Wagner, Tesch-Römer,
Heckhausen and Gerstorf,2017)
Self managed learning is a thought adoption of which management gain knowledge and help
manager in order to control the activities, procedure and pace of individual learning. There are
various ,models to self managed learning that can be categorised such as :
Meta learning: This strategic learning is facilitated by individual at strategical level that can be
executed primal alteration it is referred to as Meta learning. It is required by manager to change
their attitude and mentality in order to develop various skills, enhancing knowledge and
increasing competencies
Strategic learning-This variety of learning have emphasizes on using effectual measurement
method in order to help worker to increase the learning capacity by performing various activities.
This learning can be helpful for manager when selecting or formulating strategies. It allows
individual to become highly attentive in order to learn and enhance knowledge by each and every
situation.
In given case study the Jean will be the person who will be benefited by these learning
styles. As he will be successful person in life as he believes saving time to conduct learning
process. As it has been identified that Jean has adopted a aggrieve that is unique learning style,
this will assist him in fulfilling its objective and fostering career growth. This activity will
3

provide him benefit to identifying new learning method and enhancing its knowledge as well as
development of various skills that can be used by him for fulfilling future job responsibilities.
2. Outlining the way learning opportunities might be adopted to maximise the chances of success
Explaining non-formal learning to employers and educators-It is very significant to increase the
recognition and validation of non formal learning in context of business. This will assist
employer to acknowledge the learning and development. It will very important to understand the
wide range of competencies that are required to gain through learning process as this will allow
individual to ensure success.
Translating non-formal learning outcome-It is very essential for person to develop and adopt the
effective tool of learning as this will support individual in increasing their capability of learning.
This will also allow them to develop innovation skills in them that are very essential for ensuring
success.
Engagement in various activities-It provides individual an opportunity to develop new hobbies,
getting involved in various activities,. Interacting with people etc.
Using technology for enhancing knowledge and identifying the effective method of learning
(Taylor, 2017.)
Flexible working
A Home away is an organisation in UK. The company is among the top 20 best
organisations that provide work/ balance opportunities to its workers. Home away enterprise is
dealing in tour band travel industry. It online booking as well as other facilities to its customers.
Business entity is ranked at 14th positions as its employees are committed, are focused on
performing their roles and responsibilities. They also provide equal importance to their family
and friends. The organisation has set flexible working hours that enables workers to maintain
their work/life balance. Company also allow its employees to work from home. It has adopted
effective strategies that has enabled enterprise to reduce the workload. Business entity also have
effective controlling and management system that assist firm in motivating their employees.
Human resource manager emphasizes on determining the need of training and organising the
development program, that helps workers in increasing their working efficiency and enable them
to complete their work on time (Payne and Isaacs,2017)
Communication and perception
1. The organisation that using social media to get their message across.
4

Domino's is the appropriate example of successful organisation that has made effective
use of social media site in promoting their products and communicating their objectives to its
customers. The organisation is certainly way ahead in fast food market. Company is constantly
has focus on making use of mobile apps in order to provide ease to its customers. The business
ethos has extended to social media site. The organisation has provided consumer a facility to
order through tweeter and has recently launched DOM the Pizza Bot that is the little messenger
that giver customer an ease to make order with couple of clicks. Business entity has well
integrated social approach that has provided firm an opportunity to become leader in food
industry. It has also enabled consumers to visit the website and develop their own pizza design
and share the same with the company (Wrosch, Jobin and Scheier, 2017)
2. Identifying the people perception about social media
The most of the customers are interested in listening to the organisation message before
trusting the information provided on social sites. During the past few years the organisation is
able to change perception of customers regarding business by making use of social media for
communicating their objectives. The Social media consumers Does not trust the information and
news present on internet. As they consider variety of variables in order to determine whether
particular information can be trusted. The most important are their perceptions of the original
news source and also the person who posted the item. The main factors on which have great
influence on consumers are their perceptions about the original information source about the
organisation that has posted the data. These factors are not the typical constituents of trust, they
just effect the whether individual should rely on source of information (Newman and Newman,
2017) The three important variables that matters the most generally public states that majority of
the information or news are very important to them and the advertisement interface with the
news makes it less reliable. For instance it has been identified from given case study that social
media has supported in eliminating barriers between voters and political parties. Young people
has considered that they have trust on the political news on social media that is on twitter as well
on Facebook. While other elderly and old age people does not have any trust on social media,
they newspaper as reliable sources that contain accurate information about political activities in
the country. The reason behind decrease trust by people on social media is the circulation of false
stories and news has been identified in last few years. The example of such news is the unreliable
news that has that been published three months before election in America,, it was being
5

presented that those supporting Trump has been published approx.29.5 million times on
Facebook on the other hand favouring Clinton were shared approx. 8 million times. This was
seen by many American Citizens it has been identified that it was all fake stories or news. These
fake news have significant influence on people believing or trusting on social sites (Yazici,
Beyca and Zaim, 2017)
Selection
1) In order to influence the audience, I have selected the book named “Darker” whose
author is E.L. James. The book is the part of fifty shades series and has a very unique
concept in it. It is more deeper and darker and intense as compared to the Fifty Shades Of
Grey series. The book shows the scorching, sensual affair ended in heartbreak and
recrimination, but Christian Grey cannot get Anastasia Steele out of his mind, or his
blood. Determined to win her back, he tries to suppress his darkest desires and his need
for complete control, and to love Ana on her own terms (James and Battoe, 2012). With
the unique concept and interesting story line which, the television booker, journalist,
radio producer can take interest in it. I have read the book and it is well structured and
can hold the audience till the climax which is at the end of the book. I want to target it my
favourite YouTube channel in order to promote the book effectively and efficiently.
Further, I will advertise and tell the abstract of the story on social media websites like
Facebook and Buzzfeed. It is basically for audience of above age 18 years. There are
various areas which are not meant for children. There are ample amounts of audience
who have account on YouTube and Facebook. Thus, it will assist me in promoting the
book efficiently. Further, the selected YouTube channel has more than 1 million
subscribers and viewers.
2) In order to make my idea into reality, I think about the idea more than a hundred times
whether it is applicable or not in real life. Then I presume that what will be the pros and
cons of the idea after implementation. After carefully evaluating the pros and cons, I
implement the idea for the experimental purpose and if succeeded, I implement the idea
into reality without any fear. There are various obstacles such as societal pressure, family
pressure, frequent failures, etc. In order to become successful in my life, I do not get
anxious or do not reduce my morale. I faced the hardships in order to build my future
bright and successful. With the help of self confidence and never giving up skills, I move
6

forward breaking down all the obstacles in order to accomplish my dreams. I have good
persuasion skills and leadership skills . With the help of these skills I make efforts to
influence others efficiently. Further, my communication skills are precisely good that
assist me in interaction with other. I have good comprehension skills that helps in
describing the complex things into the simplest form. Thus, with the help of these skills, I
motivate, influence and guide others and involves them appropriately. In this way I take
lead, influence others or creating a sense of excitement in them (Miles, 2013). This assist
me greatly and I can implement my idea into the reality efficiently.
3) 1) Penguin random house is the famous innovator of the publishing industry it provides
innovative and effective books to the customers. It follows appropriate structure in the book so
that a user can easily understand the language and their thoughts. It provides the audio books to
the users to increase a performance and productivity in a world. Recently it relaunched the
holiday social media campaign that helps to promote the books, gifts in the market. There are
different types of strategies and approaches that helps to increase the performance and
productivity in a market. They follow innovative strategies to write a book and attract the
costumers in the world. It also follows various advanced technology to promote their product in
the world such as social media and internet. This is the best way to promote their product and
services in the world. There are various books that are published by the penguin random house
but I attract from one book that is darker. In this book the author describe the things in the
appropriate and effective manner. In this book there are many chapters and each have different
structure and the content are well managed (Lindsey and Grattan, 2012).
Content must be well managed so that the user can easily attract with that and he will buy
a products and services in an industry. It publishes the books with the innovative ideas that is the
best way to attract the consumer. It uses the social media and internment for the promotion in the
world. By using the social media they can easily connect huge number of customers in a market.
It helps to increase overall productivity in an industry .
2) To prepare campaign the need to use appropriate and structure way that helps to increase an
efficiency. One of the best inspiration is that campaign must be in the firm of structure so that the
user can easily understand a specific concept. They also use the digital technology to promote
their campaign and books as a gift. The user can easily attract with the products and services. It
helps to increase overall performance in the world. This firm uses different types of donation
7

methods that helps to increase an entity performance in the world. I inspired from the thing
which is done by the company is they provide books and donations to the child. It gives the book
as gift and provide appropriate donations to the child whenever they needed. It also uses the
social media to connect large number of peoples to increase overall company performance in an
industry. They follow different types of strategies and approaches to give more advantages to the
child (Wayman, Jimerson and Cho, 2012).
Further, the main thing that I inspired is company provides appropriate donations to the
child and give books as a gift. It follows various technique and approaches which helps to
provide effective donations to the child. It innovates their strategies to give more profit to the
users. Theses all are the things that I inspired from this firm and it has good brand image in the
world because it gives more valuable products and service to the users.
Employee engagement
Tesco is the leading retailer company in UK. Effective employees' engagement is the
significant factor that contributes to success of company. Lack of participation has great
influence on workers themselves as well as business. The Tesco organisation has actively taken
initiative to provide various opportunities to their employees in order to motivate them to
increase their contribution in various activities. There were many initiatives were taken by
business entity to involve as engage their employees and facilitating transparency with the
business unit, in order to ensure smooth flow of information (Li and Jiang, 2017)
Business challenge
There are approximately around 3999 employees has been employed by TESCo. The
organisation has taken challenge to ensure that workforce are involved and committed to their
roles and responsibilities. The major challenges that has been faced by TESCo are:
Lack of awareness among stakeholders about the contribution that is made by team to business.
Complex communication system has built a communication between followers and leaders.
Lack of motivational factor is the major reason due to which employees were least interested in
participating in various activities as well ass decision making process (Belias,Trivellas,
Koustelios and et.all., 2017)
Initiative taken by TESCO
The Tesco has designed plan to engage its workers and has taken a great initiative to
developing understanding about their needs and demands. The business entity has invested its
8

most of the resources in various process and developing effective environment to ensure the
participation of all employees in driving firm towards achievement of success.
Communication system-Open communication has been provided by manager as this has assist
employees as well as leader to bridge communication gap between them.
Colleague briefing session- The business entity has taken initiatives to ensure that its internal
stakeholders are the first party to be aware about the latest news associated with business, and
provide a chance to its employees to share their views as well as ideas about the same. Open
communication systems have been provided by company so that employees get chance to share
their problems, opinion , feedback about various activities in enterprise. Managers and leaders
invest their times in interacting directly with workforce and solves their queries. Leaders also
provide the latest update about performance of organisation as well as employees and other
information such as financial results, CSR activities and upcoming events (Springer,Dwyer,
Čorak and Tomljenović,2017)
Colleagues engagement activities-Over the last few years, The organisation has taken many
initiatives including organisation of various events, support of technology such as digital
communication, campaigns etc. Objectives of these activities are to generate cross-business
awareness, platform for workers in order to connect with voluntary and leadership opportunities
for employees. This has allowed workers to demonstrate their passion towards development of
business. Tesco has taken initiative to implement various programmes with the support of
effective communication channel such as Intranet portal, notice boards, emails and social media.
Talent showcase-It has assisted firm in ensuring the participation of workers in large numbers. In
this type of events, workers are encouraged to represent their talent.
Face box- This is the programme initiated by Tesco in order to encourage its workers to explore
and capture various opportunities as well as gain memorable experiences.
Rewards and recognition-This provided workers an opportunity to get recognition and reward for
their performance. This is the effective tool that is used by Tesco for motivating their workers to
increase their participation and make significant contribution towards achievement of enterprise
goals and objectives.
Spark- this is the unique series or system that has been designed by Tesco employees for their
colleagues. The objective of this system is to share their knowledge and ideas.
9

Driving engagement through CSR- This is the another method adopted by Tesco which has
provided business entity to fulfill its corporate social responsibility and encouraging their
employees to make their contribution in social activities.
Continuous efforts are facilitated by Tesco to communicate achievements and success with its
workforce in order to encourage employees to stay connected to organisation. All the plans and
strategies designed by Tesco in such a way that it could be used for long term and enable
workforce to become more participative at workplace (Cavanagh,Bartram, Meacham and et.all.,
2017)
CONCLUSION
Report has successfully used the Hofstedes model in order to describe the country profile
and defining the way their human resource policies are interrelated with the culture of the
destination. It has explained the various learning style and has described Honey and Mufford
model. It has been concluded from the study that there are many methods and techniques are
adopted by people in order to execute learning process. These models or styles are totally based
on the attitude, belief and behaviour of individuals. It has been demonstrated by the report the
way Dominos has become successful by just making use of social platform. It has provided firm
an opportunity to promote their products as well as services, communicating with their clients
and providing effective services to consumers. Study has successfully has identified the people
perception about news as well as information published on social media. It has also provided the
reason for lack of trust by people on news published on social sites.
The assignment has highlighted various strategies and ways that can be used by
individual to explore and capture various learning opportunities. This will also support person in
maximising the chances of success. It has presented the way Tesco has ensured the engagement
of its employees in various business activities.
10