Analyzing Self-Assessment in People and Organization Module

This essay reflects on a self-assessment concerning the understanding of people and organizations, revealing insights into emotional intelligence and interpersonal behavior. The author acknowledges a tendency to be overly critical and sensitive, particularly under pressure, which impacts both personal and professional relationships. Lessons learned from the self-assessment highlight the importance of managing emotions, improving communication, and addressing personal needs without hesitation. Theoretical concepts are explored to better understand stress triggers and emotional regulation techniques. The essay concludes by emphasizing the role of self-assessment in fostering positive change in professional practice through enhanced communication skills and emotional awareness, ultimately contributing to more effective leadership and team management within the hospitality sector.

Running head: UNDERSTANDING PEOPLE AND ORGANIZATION
Understanding people and Organization
Name of the Student:
Name of the University:
Author’s Note:

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Table of Contents
1. Realization on the Results of the self-assessment.......................................................................3
2. Lessons from the Results of the self-assessment.........................................................................3
3. Understanding the theoretical concepts from the module...........................................................4
4. Self-assessment as a media of bringing in change in the professional practice..........................5

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1. Realization on the Results of the self-assessment
I have realized this that I try to mingle with all the people around me in a very friendly
and a nice way. However, I often do not remember to keep a control over the frequent outbursts
of emotion. I know that I can easily work on this and improve myself. There are many instances
when I faced many difficulties in behaving properly with the people around me, including my
peers, relatives, family members and my colleagues as well. I am often very over critical and
sensitive to the kinds of behavior and emotions that I sense around me. However, I have realized
this that whenever there is a huge pressure on me, I do not end up managing things properly.
However, I also realize that this has a bad effect on the people around me and often they are hurt
or are irritated by my behavior. This is really harmful to both my personal and my professional
life as well. Being in the hospitality sector as a supervisor I have to be leading a huge team of so
many different workers. I am at a very important charge and I have to maintain my mood in a
very organized way. However, there is often a huge pressure on me and I cannot really keep my
cool. This often makes me angry and I behave with my subordinates in a very angry manner.
This creates a negative impression about me on my subordinates and the tourists staying in the
hotel as well.
2. Lessons from the Results of the self-assessment
I have learned that my EQ is slightly above than average. This shows that I am not
ignorant about my areas of weakness. I know that I get affected by the emotions of people
around me in a very deep way. I often suffer from the problem of hesitation and lack of
transparency a well. I often take a step back and do not really open up. I have to keep in mind
that I am a maintenance supervisor in a hotel and I have to have a proper control over my

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feelings, attitude, and behavior. I try to adjust to the feelings and demands of my teammates or
the guests at the hotel but I often overlook my own needs. Often there is a huge pressure on me
and I am unable to cope up with it but I do not open up about this to my seniors. I feel that this
will create a bad impression of my seniors on me. I see some of the teammates are becoming
unruly and are not obeying the rules of the hotel. I such cases I usually do not take any step or I
am not really able to apply any strictness over them. This altogether hampers the quality of
service and I also get frustrated. I must work on these areas and try to open up with people
regarding any needs or any difficulties that I face. I must not keep my complaints hidden within
myself. If I am facing a huge pressure, I must tell it to my seniors and take a short leave so that I
can refresh myself. I must not restrict myself from opening up about my emotional needs. If I am
not stable emotionally I will not be able to properly supervise and coordinate such a large hotel
maintenance group.
3. Understanding the theoretical concepts from the module
I have to consider other theoretical concepts like an evaluation of the situations that
particularly creates stress for me. I have to make understand the minds of thoughts that keep on
hovering in my mind in such situations. Using such methods will help me handle my emotions
properly and I will also be increasing my emotional intelligence. This will perhaps help me to
manage my emotions properly and will also help me to manage myself in a very organized and
effective manner. If I know that I often get frustrated and lose my temper under very high
pressure and it results in an angry outburst. This, in turn, hampers my work as I make many
mistakes and also behave rudely with my teammates. I will henceforth talk about this freely with
my seniors so that they allow me to take a small break and refresh my mind. I will also talk with
my teammates openly regarding any faults or errors seen on their part. This will help me to avoid

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such situations that make me angry or emotionally depressed. Becoming more efficient in my
work and organizing my mood in a proper way will be helpful. This will help me to guide and
supervise all the maintenance team of the hotel. All the visitors staying in the hotel will also be
happy to get a good and hospitable behavior.
4. Self-assessment as a media of bringing in change in the professional practice
The emotional practice helps in understanding the different aspects of the communication
needs in order to make the people aware of the feelings and the emotions that might challenge
the senses of the individual. The score that is retrieved from the self evaluation process has
helped in determining the personality type and thereby helps in determining the opportunities
and the challenges that might be faced in the professional field. I have to evaluate the kinds of
emotions that these situations usually trigger in me and how can I overcome them. I also have to
find out means that will help me to calm myself in such high-pressure moments. Therefore, in
the future, I will be taking steps in order to develop the different aspects of the communication
skills in order to communicate with the people in the professional field.

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