People & Performance: Tools, Techniques, and Employee Well-being

This report examines the interconnectedness of people and performance within organizations, emphasizing the importance of employee well-being for improved motivation and productivity, with a focus on BUNI, a Bolton-based travel organization. It discusses various performance management tools and techniques such as one-to-one performance checks, rewards and recognition programs, performance appraisals, and the 5A approach to goal setting, highlighting their impact on enhancing organizational productivity. The report further explores the role of employee well-being, encompassing environmental, social, physical, psychological, and financial aspects, in fostering motivation and performance. It concludes that prioritizing employee well-being and implementing effective performance management strategies are crucial for organizational success and growth, and students can find similar resources and solved assignments on Desklib.

People and
Performance
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Table of Contents
Introduction .....................................................................................................................................3
What tools and techniques will help improve organisational performance?...................................3
The role of employee well-being in improving motivation and performance.................................4
Conclusion.......................................................................................................................................6
References .......................................................................................................................................7
Books and journals......................................................................................................................7
Appendix .........................................................................................................................................8
Pestle analysis of BUNI travels...................................................................................................8
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Introduction
People and performance are two terms which interconnects people with the their
performance. Organisation focuses on developing employees performance through effective
leadership and effective training and development programmes. On the other hand, by providing
rewards and recognition, HR manager could be able to motivate employees and enhance their
productivity (Shahzadi, 2021). Further, there are various external factors which could affect
organisational performance and their future growth opportunities. The selected organisation
within present report is BUNI. It is one of the travel based organisation which is based in Bolton.
Company is relatively having smaller workforce with traditional personnel department. This
report includes tools and techniques helps in improving organisational performance and role of
employees well-being in improving motivation.
What tools and techniques will help improve organisational performance?
Performance management within an organisation resulting in becoming successful and
staying ahead of competition. It includes measuring, reporting and managing of the progress in
order to improve performance of an individual and of organisation. Some of the performance
tools and techniques that could be used by BUNI managers are discussed below :
 One to one performance check : This is one of the effective tool and technique of
performance management. Regular performance will be resulting in improving
performance of an organisation and employees (Grant, and McGhee, 2021). Managers of
the company should look onto one to one performance and check every individual
performance if they are working hard or not. By measuring performance, it also results in
improving relations with managers and employees. This overall helps in boosting
productivity of the employees working in business environment. By boosting employees
performance, company overall performance and productivity will be increases.
 Rewards and recognition programmes : This is the another way of improving
organisational performance. When employees are rewarded with some prizes and bonus,
then their productivity enhance and they work more focusses towards organisational
goals and objectives (Bhatt and Buddhapriya, 2021). On the other hand, of employees are
unrewarded and unrecognised, then this may resulting in decreasing in motivation and
not working effectively towards goals of business. So for enhancing organisational
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performance, it is important to provide some rewards to the employees in order to
motivate them towards work done. BUNI can provide rewards in a form of bonus,
incentives and appraisals etc.
 Performance appraisals : Along with KPI, performance appraisals are mostly used as a
performance management tool and technique. Performance appraisal tool is used to
enhance employees productivity through analysing employees performance. This helps in
development the employees potential and their productivity as well. Employees within
BUNI should feel honest and fair while distributing rewards (Kvelde, 2021). So this they
helps in being motivation and resulting in improving organisational performance.
 5A approach to goal setting : While developing SMART goals, organisation could be
able to achieve their aim and objectives. In context with BUNI travels, the performance
management tools includes 5 approaches. These are Assessable, aligned, aspirational,
accountable and agile. These approaches helps in clearing the aim in mind employees so
that they could achieved it in effective manner. Further, it helps the employees in
encouraging and motivating towards goals and objectives. While having clear and
measurable goals in mind, employees work with full productivity and this develops
organisational performance as well.
These approaches helps BUNI travels in enhancing their organisational productivity and
this resulting in developing employees productivity as well (Al Mansoori, Salloum, and Shaalan,
2021). There are some of the tools discussed above helping the employees in being motivated
towards organisational goals and objectives. If employees are working, then this may resulting in
enhancement of organisation performance.
The role of employee well-being in improving motivation and performance.
Employees are the real assets of the organisation. Organisation helps employees in
developing their productivity and well being. If employees are provided good and positive
environment, then this may resulting in motivating toward organisation goals and objectives. It is
being said that if workplace not provide proper and motivated culture, then this may resulting in
having critical impact on employees well being. When employees invest their well being in, this
results in saving money, time, support, motivation, engagement and satisfaction level. When the
business are feeling better so this enhance employees productivity and their motivation as well
(Zamin, and Hussin, 2021). It is said that employees motivation helps in improving motivation
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and performance. Well being of employees includes certain aspects like physical health, mental
health, financial well beings and emotional well being. These are discussed below :
 Environmental : This is one of the factors of well being which can directly impact
employees motivation and performance. This includes culture of workplace, temperature,
office comfort and natural light. If employees are getting better and positive working
environment, then they get more motivated towards achievement of organisational goals
and objectives. Further, if employees are feeling well and secure at their office
environment, then they work focusses towards their task. On the other hand, if employees
are not finding healthy and positive working environment, then this may resulting
decreasing in their productivity and reducing organisational performance (Ramori,
Cudney and Antony, 2021).
 Social : This includes relation within employees and managers, making collaboration and
employee engagement. Further, it includes policies and HR management. If employees
are working effectively, then this may resulting in increasing motivation and boosting
this performance as well. If workers social well being is good and they making effective
relationship with managers, then this results in developing opportunities for them and
achieving organisational and personal goals as well.
 Physical : Physical factors includes hygiene, activity and nutrition. If employees are
maintaining proper hygiene within working environment. This factor resulting in
affecting organisational performance and further impacts employees performance also. In
context with BUNI, managers are focusing on providing and maintaining proper hygiene
and sanitation at the workplace (Yu, Zhao and Song, 2021). This results in enhancing of
employees motivation and developing their productivity and potential.
 Psychological : This is the last factor of workforce which includes stress, learning and
development opportunity, purpose, autonomy and goals etc. if employees are in stress
and not getting any learning opportunities, then this may resulting in leaving from
organisation. On the other hand, if employees are stress free and getting timely training,
then this develops motivation in them and resulting in improving their performance as
well.
 Financial well being : Compensation is one of the factor through which employees
motivates. If financial well being of an organisation is not good, then it results in
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demotivating employees within an organisation. BUNI travels should have to provide
attractive rewards and recognition to the employees so that they could be able to enhance
their motivations and increase productivity of a business and personally as well.
These are the above mentioned factors of well being which can directly impact
employees performance and their motivation. If employees are not feeling good and not getting
positive working environment, then it creates decreasing in productivity of employees. Further,
on the other hand, if employees are working effectively and getting all outcomes (Masa’Deh,
Obeidat, and Shah, 2021). It results in creating positive impact on their performance and
motivation. `
Conclusion
From the above, it is being concluded that organisation people and performance are the
most important aspects. It is to be enhance by organisation in order to develop their productivity
and potential. Within current organisation, BUNI travels is having small workforce which is well
motivated. But organisation is focusing on some of the tools which could helps them in
improving their organisational performance. Some of the techniques such rewards and
recognition, taking feedbacks resulting in improving organisational productivity.
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References
Books and journals
Al Mansoori, S., Salloum, S.A. and Shaalan, K., 2021. The impact of artificial intelligence and
information technologies on the efficiency of knowledge management at modern
organizations: a systematic review. Recent Advances in Intelligent Systems and Smart
Applications, pp.163-182.
Bhatt, P. and Buddhapriya, S., 2021. Intrinsic motivational potential and its effect on academic
performance, life-satisfaction and procrastination: a study of MBA students.
International Journal of Indian Culture and Business Management, 22(4), pp.443-460.
Grant, P. and McGhee, P., 2021. Hedonic Versus (True) Eudaimonic Well-Being in
Organizations. The Palgrave Handbook of Workplace Well-Being, pp.925-943.
Kvelde, A., 2021, May. LEADERSHIP AND TEAM PERFORMANCE AS DEVELOPMENT
TOOL FOR CREATING SUSTAINABLE EDUCATION. In SOCIETY.
INTEGRATION. EDUCATION. Proceedings of the International Scientific Conference
(Vol. 6, pp. 336-346).
Masa’Deh, R.E., Obeidat, Z., Maqableh, M. and Shah, M., 2021. The impact of business
intelligence systems on an organization’s effectiveness: the role of metadata quality
from a developing country’s view. International Journal of Hospitality & Tourism
Administration, 22(1), pp.64-84.
Ramori, K.A., Cudney, E.A., Elrod, C.C. and Antony, J., 2021. Lean business models in
healthcare: a systematic review. Total Quality Management & Business Excellence,
32(5-6), pp.558-573.
Shahzadi, I., 2021. The Mediating Impact of Psychological Wellbeing on Relationship Between
Work Life Balance and Employee Performance: An Evidence From Pakistani News
Media Industry. International Journal of Management (IJM), 12(4).
Yu, W., Zhao, G., Liu, Q. and Song, Y., 2021. Role of big data analytics capability in developing
integrated hospital supply chains and operational flexibility: An organizational
information processing theory perspective. Technological Forecasting and Social
Change, 163, p.120417.
Zamin, S.A. and Hussin, F., 2021. Effect of Leadership Styles and Work Climate on Job
Performance: A Mediating Role of Organizational Commitment among University
Lecturers in Pakistan. Ilkogretim Online, 20(2).
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Appendix
Pestle analysis of BUNI travels
 Political : Many of the companies are facing difficulty to do business in any country.
Further, political stability is resulting success of travel agency. Another is tax incentives
which resulting in creating opportunities for them.
 Economical : Income is rising in world. So, if income is rising, then customers are more
spending on travel and this resulting I creating opportunities for BUNI travel agency.
 Social : As when people travels, so it creates attraction of another person. This creates
opportunity for BUNI to attract more customer by providing them attractive faculties and
offers.
 Technological : Better transport facilities influence tourism sector. If company is
providing proper facilities to the customer during travel, then this creates opportunity for
them to attract more customers.
 Environmental : Transport pollution can have negative impact on company profitability
and this creates global warming and other environmental phenomenon.
 Legal : If organisation is working effectively according to the rules and regulation of
different countries government, then this results in creating opportunity for them.
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