Performance Appraisal Research Project: Marriott Hotel Analysis Report

This report presents a research project focused on performance appraisal within the Marriott Hotel. It examines various aspects of the appraisal process, including the objectives, methods, and employee perceptions. The research utilizes different themes to analyze the effectiveness of the appraisal system, such as the primary purpose of performance appraisal, the basis of evaluation, the role of supervisors, and employee satisfaction levels. The study also investigates the frequency of appraisals, the overall sufficiency of the process, and the impact on organizational output. Furthermore, it explores whether the company establishes clear job expectations and considers 360-degree appraisals. The findings are supported by data visualizations and are based on the analysis of the provided themes. The report concludes with a discussion of the implications of the findings and recommendations for improving the performance appraisal process within the hotel.

RESEARCH PROJECT
ON
PERFORMANCE APPRAISAL
IN MARRIOTT HOTEL

INTRODUCTION
The main objective of performance appraisal is to give
worker feedback and find out the employee training and
development requirement.
To analyse the performance of employees, company can use
different methods such as assessment centre method, critical
incident methods, essay assessment, human resource
accounting method and rating scale(Chand and Ranga,
2018).

AIMS AND OBJECTIVES
Aim: “To analyse the ways by which organization hold
up performance appraisal in hospitality industry – A
Case Study on hotel Marriott ”
Objectives:
To increase the efficiency of productivity.
To assist supervisor in promoting and demoting
employees in chosen organisation.
To analyse the techniques of appraisal using by hotel
Marriott.

TASK 5

THEME 1 The main purpose of performance appraisal is promotion
Promotion
Pay rise
Others
0 2 4 6 8 10 12
12
10
8
Respondents

THEME 2 Behavioural efficiency is the base of performance appraisal
Monthly
Yearly
Quarterly
0 2 4 6 8 10 12 14
10
6
14
Respondents

THEME 3 Supervisor rates the performance
Supervisor
Subordinates
Both of the above
0 2 4 6 8 10 12 14 16
15
7
8
Respondents

THEME 4 There are many modifications after developed PA
Yes
No
Do not know
0 2 4 6 8 10 12 14 16 18
18
7
5
Respondents

THEME 5 Many people are satisfied with the process of performance appraisal of
hotel Marriott
Fully satisfied
Fully dissatisfied
Moderate
0 2 4 6 8 10 12 14 16
16
9
5
Respondents

THEME 6 PA is made in hotel Marriott on the basis of Quarterly
Monthly
Yearly
Quarterly
0 2 4 6 8 10 12 14
10
6
14
Respondents

THEME 7 Process of PA is sufficient enough in hotel organisation
Best
Good
Poor
0 2 4 6 8 10 12 14
8
13
9
Respondents

THEME 8 PA assist to increase total output of an organisation
Agree
Disagree
Can not say
0 2 4 6 8 10 12 14 16 18
17
8
5
Respondents