Impact of Performance Appraisals on Employee Performance at Brown's

This report presents a comprehensive analysis of the impact of performance appraisals on employee performance and productivity, focusing on a case study of Brown's Hotel. The introduction outlines the research objectives, questions, and factors influencing project selection. Chapter 2 provides a critical review of key references, examining the effects of appraisals on motivation, teamwork, and clarity within an organization. The report delves into the requirements of appraisal programs for staff members, including improved communication and direction. Furthermore, it explores the relationship between performance appraisals and employee productivity, emphasizing the role of rewards and feedback. Chapter 3 details the research methodology, including the types of research, research design, and data collection methods like random sampling and questionnaires. The report aims to identify the impact of performance appraisals on employee performance and their productivity in a case study on Brown's Hotel. The research investigates the effect of performance appraisal on employee performance for identifying the effects of career development.

Research Project

Table of Contents
TITLE: ............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
CHAPTER 1: INTRODUCTION....................................................................................................1
1.1 Formulate and record possible project outline specification.................................................1
1.2 Identify the factors that contribute to process of research project selection.........................2
1.4 Produce research project specification..................................................................................2
1.5 Provide an appropriate plan and procedures for agreed research specification....................3
CHAPTER 2: LITERATURE REVIEW.........................................................................................4
1.3 Critical review of Key References........................................................................................4
Determine the impact of performance appraisal on employees performance.............................4
Analyze the requirement of appraisals programmes for staff members.....................................5
Relationship between performance sessions appraisals and employees productivity.................5
CHAPTER 3: RESEARCH METHODOLOGY.............................................................................6
2.1 Match resources efficiently to research question or hypothesis............................................6
2.2 Proposed research investigation with agreed specification and procedures.........................6
CHAPTER 4: DATA ANALYSIS..................................................................................................7
2.3 Record and collate relevant data 200....................................................................................7
3.1 Use appropriate research evaluation techniques 200............................................................8
3.2 Interpret and analyze the results in terms of original research specification........................8
CHAPTER 5: CONCLUSION AND RECOMMENDATION.....................................................13
3.3 Make recommendation and justify areas for further consideration 200.............................13
4.1 Use an agreed format and appropriate media to present outcomes of research..................14
Covered in PPT.........................................................................................................................14
REFERENCES .............................................................................................................................15

TITLE:
“To identify the impact of performance appraisals on employees performance and their
productivity: A case study on Brown's Hotel”.
INTRODUCTION
Within an organization, employee performance appraisal is an essential career
development method and technique for company managers and staff members. Company
manager can guide their employees towards the direction of corporate advancement and
employees get evaluating and understanding their duties in better way (Sweetser, English and
Fernandes, 2015). Performance appraisal is the periodical understand and evaluate employees
performance that can measure for common requirements. The main objective of this research is
to determine the effect of performance appraisal on their performance for identifying the effects
of career development.
CHAPTER 1: INTRODUCTION
1.1 Formulate and record possible project outline specification
Performance appraisal is that process which integrated with written and oral components
that will help management for evaluating and understanding employees feedback regarding job.
In addition to this, performance appraisal can assist in increasing the advantages of organization
and it will delivery the benefits in some cases. Performance appraisal play an essential role for
measuring employees performance that can help organization for analyzing the progress towards
the potential goals and targets (Hughes, 2012). Brown hotel required to identify the impact of
performance appraisal on employees performance and its productivity in effective manner.
Aims- “To identify the impact of performance appraisals on employees performance and their
productivity: A case study on Brown's Hotel”.
The research determination is based on importance of effective performance appraisal
and along with this it will effect on maintaining employees productivity in better manner. The
investigation report provide best opportunities for learners for enhancing skills and abilities in
specific field.
Research objectives:
 To determine the impact of performance appraisals on employees performance.
 To analyze the requirement of appraisals programmes for staff members.
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 To ascertain the relationship between performance sessions appraisals and employees
productivity.
Research questions:
 What are the influence of performance appraisals on employees performance?
 Assess the requirements of appraisals events for entire staff?
 What are the relationship between performance appraisals sessions and employees
productivity?
1.2 Identify the factors that contribute to process of research project selection
Research can be consider as one of the main factor in the study which help an individual
for increasing their skills and abilities by executing new techniques and methods for eliminating
disputes and conflicts (Casey and et. al., 2011). There are some effective steps which can be
followed by researchers at the time of conducting appropriate investigation are as under: Introduction– In the research project, introduction is the main section because it will start
the research work in proper way and the main aim of this report is to choose effective
research task towards right direction. Literature review– It is another important element of researching work as this will
describing the different authors or scholars views regarding research questions. Research Methodology- This is that section of research which assist in giving appropriate
guidance to investigator for framing valid and reliable outcomes in effective manner. It is
based on selecting the quality of specific research effectively. Data analysis- In this part of research, authorized appraisal can improving the entire
situation which can be used for evaluating the feeling of specific person regarding hotel
services and facilities.
 Conclusion and Recommendation- This is the last stage of research where accurate
outcomes and results of whole work is discussed.
1.4 Produce research project specification
This is most essential section of research work as it is the that factor which are
conducting investigation work for analyzing and examining it in better manner (Howard and
Hussain, 2013). The main purpose of this research are related to ideas and thoughts can be
described. Brown's hotel need to focus on providing effective services and facilities to their
guests. Research questions and objectives also help researcher in giving right direction while
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implementing all required functions within this sector. The effective outline specification help
investigator for executing all activities so this will gathering reliable and accurate outcomes
(Drucker, 2012).
1.5 Provide an appropriate plan and procedures for agreed research specification
In this part, time can be determined as most essential elements because it will evaluating
feasibility of research work in better manner. The fundamental role and responsibility is to
develop effective time as it will assist in executing all research functions properly. Through the
time line, investigator provides right direction to the whole research work that has been operating
to implement in correct way. Along with this, Gantt chart define as graphical representation of
entire learning area for achieving different employment in given period of time. It is the valuable
apparatus that can be used for reaching with desired targets and goals.
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CHAPTER 2: LITERATURE REVIEW
1.3 Critical review of Key References
Literature review is the section which help in conducting in-depth research for analyzing
views and reviews of different scholars regarding specific research topic. It provides appropriate
theoretical framework that can assist in completing appropriate research in efficient way.
Determine the impact of performance appraisal on employees performance
In an organization, employees performance appraisal is an essential career development
method and techniques for managers and employees. There are various factors which impact of
performance appraisal on employees performance that are described as follows:
Motivation- Within an enterprise, an employee performance appraisal can be seen as
motivation for staff members which help in improving their productivity in proper manner
(Orton-Johnson and Prior, 2013). When an employee show its goals in clear way, identifying
performance issues and career development solution for assist employees career.
Teamwork- At the time of performance appraisal, the hotel manager require to take lot of
time for demonstrate the employee how their performance impact on productivity of whole
organization. An employee evaluating and understanding how their performance impact the
ability of other person to do their job, which assist in their job work in proper manner.
Clarity- Employees perform their job responsibility and duty to the best of their abilities
in the year which is based on appropriate direction regarding management. This is also part of
performance appraisal when employee or manager review the job description as well as compare
with actual expectation (Laudon and Laudon, 2015).
Analyze the requirement of appraisals programmes for staff members
Appraisal program is an important part for employees growth and success within an
organization. This will help them in contributing their skills and abilities among others in better
manner for gaining desired goals and objectives for the company (Markham, 2011). Brown's
hotel also conduct appraisal programs for their staff members which assist them in improving
their knowledge and learn how to deal with different type of issues and problems in effectively.
There are various requirement of appraisal programs for employees are described as follows:
Improving communication - In appraisal program, employees can enhancing their
communication abilities and skills which assist them in interacting with other person in proper
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manner. By this they will understand and evaluate their customers issues or barriers which
occurs within an organization.
Providing right direction – The appraisal program is effectively conduct for their
employees which gives them accurate direction regarding set goals and targets in proper manner.
For attending this session, employees learn new things which can easily increasing their skills
and knowledge so they are getting all fixed objectives in better way. The successful path of
career inspire them towards loyalty and stability and improving the business growth or success
level.
Motivating effective work and improvement – This is required for employees is to
conduct appraisal program within an organization through this it will assist in improving their
company work and also make proper changes in better manner.
Relationship between performance sessions appraisals and employees productivity
Performance appraisal define as simple it is mainly used in performance feedback and
also identifying the person strength and weaknesses in better manner. The usage of performance
appraisal system by business organization (Mellis and et. al., 2013). The performance appraisal
help them in increasing skills and knowledge for conducting sessions effectively. Along with
this, it will also establish reward system which will integrated with effort of leaders and
employees of an enterprise for desired goals and targets. For achieving with high performance
goal of organization as performance appraisal is very essential elements of human resource
management. On the other hand, employees productivity also interrelated with performance
appraisal if employee take such reward like cash, gift and any other manner so this will
enhancing its working efficiency and productivity in systematic manner. It is required for
manager is to providing rewards and appraise them through which their productivity level
automatically increasing towards specific work in better manner.
CHAPTER 3: RESEARCH METHODOLOGY
2.1 Match resources efficiently to research question or hypothesis
This will consist with most essential section of research that are totally based on various
technologies and methods which help them for going towards right direction for selecting
appropriate methods effectively. In addition to this, it is the part which provide proper
framework to investigator for implementing all functions and activities (Hwang and Wu, 2012).
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Type of research – It is one of the important part of research so this is the main role and
duty of researcher is to analyze various forms of investigation. There are two method of research
such as quantitative and qualitative.
Research design – This is the outline of research that provide rough thought and idea
regarding research. It is systematic approach are used for conducting scientific study. This is
overall synchronization of recognized data and information in better manner. A research design
is strategic methodological that includes how data can be collected, equipment and techniques
for executing, how to divide whole work among employees. This is an imperative section of
investigation that will identify the various research design on specific topic (Sweetser, English
and Fernandes, 2015).
Data collection – This is a procedure where investigator gather or collects accurate
information to identify various answer to the specific research issues for using tests that includes
hypothesis and evaluating results. There are two methods of data collection that are as follows:
 Primary data
 Secondary data
2.2 Proposed research investigation with agreed specification and procedures
Brown's hotel can mainly focus on satisfying their customers requirements and needs by
making innovative goods and services in large market place. It can be determined as one of the
most important factor that will assist in satisfying all buyers demand and wants in proper
manner. There are two important methods which can be implemented by investigator for
gathering relevant data and information which are explained as under:
Random sampling – Data sampling is the statistical analysis which can be used for
collecting accurate data and information n better manner. The method and tool can be used for
defining the issues, problems, barriers and process that are necessary at given time period
(Hughes, 2012).
Questionnaire – It can be determined as one of the essential techniques and method that
will consist with different series of questions so the main motive of this is to collect relevant
facts and figures from such respondents. It will help researcher in conducting accurate marketing
survey for analyzing the reviews of various respondents effectively. In such form of research,
data can be gathered for developing and making questionnaire in which question are make on the
basis of research major issues or problems.
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CHAPTER 4: DATA ANALYSIS
2.3 Record and collate relevant data 200
Data can play an essential role in carry out appropriate investigation functions in relevant
manner. An investigation can mainly focus on adopting several methods or techniques that will
assist in evaluating regarding such type of issues of research regarding views of authors and
scholars. This is the best method by which they can properly implemented researcher for
examining and analyzing real facts or figures that will help them in framing correct outcome in
specific manner.
Questionnaire
Name:
Age:
Gender:
Address:
Email:
Phone Number:
Q.1. Can credibility of appraiser affect the Performance Appraisal Systems In Brown's
Hotel? Yes No
Q.2. Who conducts the performance appraisal in Brown's hotel? Immediate supervisor Peer appraisal Rating committees
Q.3. Does Performance appraisal interrelated with employees productivity? Yes No
Q.4. Which form of appraisal are effectively providing by Brown's hotel for enhancing
employees productivity? Reward Award
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 Gifts and others
Q.5. Does performance appraisal is useful for employees growth and success? Agree
 Disagree
3.1 Use appropriate research evaluation techniques 200
It is the major consideration regarding accurate direction that will assist in using
appropriate strategy which can help in getting required practices in given time period. Along
with this, there are number of research assessment method that can be identify for increasing
correct results or outcome for acquiring specific goals and targets in better manner. It is mainly
consist with one of the essential section of research that will help in breaking the quality and
disadvantage of doing effective work of an organization. In addition to this, it is the major
section of investigation which can assist in describing relevant results or outcome by different
firm policies and procedures so work examination can be competitive to overcome with these
arise issues or barriers in proper way.
3.2 Interpret and analyze the results in terms of original research specification
In this section, data and information can be analyzed for developing and making
appropriate questionnaire. Along with this, it will play an important role in gathering or
collecting valid outcomes for particular research work.
Theme 1: Credibility of appraiser affect the Performance Appraisal Systems In Brown's Hotel
Q.1. Can credibility of appraiser affect the
Performance Appraisal Systems In Brown's
Hotel?
Frequency
 Yes 15
 No 5
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Interpretation: As per the above table, it can be analyzed that in an organization credibility of
appraiser that will direct effect on performance appraisal system in Brown's hotel. There are
around 15 respondents who are agree on this statement and on the other hand, there are
approximately 5 respondents who are disagree on this consideration.
Theme 2: Peer appraisal conducts the performance appraisal in Brown's hotel
Q.2. Who conducts the performance appraisal
in Brown's hotel?
Frequency
 Immediate supervisor 15
 Peer appraisal 3
 Rating committees 2
9
Yes No
0
2
4
6
8
10
12
14
16
Frequency

Interpretation: From the above table, it can be concluded that organization is required to
appoint appropriate person who is having good knowledge the work which is being performed by
the employees. Out of 20 respondents, 15 says that the immediate supervisor is the person who is
conducting the performance appraisal and 3 respondents says that it is being done through Peer
appraisals and only 2 were in favor of Rating committees.
Theme 3: Performance appraisal interrelated with employees productivity
Q.3. Does Performance appraisal interrelated
with employees productivity?
Frequency
 Yes 18
 No 2
10
Immediate supervisor
Peer appraisal
Rating committees
0
2
4
6
8
10
12
14
16
Frequency