This report examines performance improvement and management strategies within the context of BME Luxury Care Home, a healthcare provider planning expansion. It begins with an introduction to performance improvement methods. The main body of the report includes a SWOT analysis and PEST analysis to assess the internal and external strategic positions of the organization. Task 1 explores the strengths, weaknesses, opportunities, and threats (SWOT) and political, economic, social, and technological (PEST) factors influencing BME Luxury Care Home. Task 2 focuses on Du Pont analysis, calculating and interpreting financial ratios like net profit margin, total asset turnover, equity multiplier, and return on equity (ROE). Task 3 then delves into non-financial and multidimensional models for performance assessment. The report concludes with recommendations for the management of BME Luxury Care Home, emphasizing the use of strategic planning tools and the importance of financial and non-financial performance metrics. The report provides a comprehensive overview of the organization's current standing and future prospects.