Performance Management System at Pine-Apps Ltd: A Case Study

This case study examines the HR function and performance management system at Pine-Apps Ltd, a company established in 2018. The report explores the advantages of developing the HR function, including human resource planning, recruitment, performance management, learning and development, and career planning. It analyzes the role of a performance management system in improving organizational performance, employee commitment, and engagement. The study also identifies challenges, such as lack of efficient employees and leaders, and proposes solutions like improved training programs and effective communication. The case study highlights the importance of HR functions in fostering employee growth and organizational success, emphasizing the use of performance management to enhance productivity and build a strong consumer base. The company focuses on setting effective goals, using performance planning, gathering data, and improving management to overcome challenges and enhance employee engagement.

Case study
(Performance
management system
and HR function)

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK 1............................................................................................................................................3
The advantages for Pine-Apps Ltd in developing their HR function ........................................3
TASK 2............................................................................................................................................5
The role of performance management system: ..............................................................5
Explain how a performance management system can be implemented with HR processes to
improve organisational performance at Pine- Apps Ltd.............................................................6
TASK 3............................................................................................................................................7
Explain how a performance management system can be used to improve employee
commitment and engagement at Pipe- Apps Ltd........................................................................7
Please identify the challenges that may face using this system and propose how these can be
overcome or managed ................................................................................................................7
CONCLUSION ...............................................................................................................................8
REFRENCES...................................................................................................................................9
Books and Journal.......................................................................................................................9

INTRODUCTION
The human resource management team are very important for the company because as
they have the power and capabilities to get more advantages for the employees and for the
company as well. This report is going to discuss about the functions of HR in the company. This
report is going to discuss about the Pine -Apps Lt, it is developed in 2018 by Georgina White-
cross and time Garrix (Bader, Kemper and Froese, 2019). This context is going to discuss about
the benefits for the company in developing their function of HR. Also, This report is going to
measure the function of a performance management system and how it can be implemented with
HR functions.
TASK 1
The advantages for Pine-Apps Ltd in developing their HR function
There are several kinds of advantages which human resources development cater to Pine
Apps Ltd. Firstly the HR of the Pine-Apps company have several different functions these
function are mentioned below:
Human Resources Planning: It is the very first function of human resource team and this
function is about identifying and analysing the future requirements of the Pine-Apps Ltd. In this
step they follow and do planning of each functions which is done by human resources planning.
Recruitment and selection: In this the function which are considered is attracting and grabbing
the individuals for the Pine-Apps Ltd company and choosing the most appropriate and amended
candidates for the company.
Performance management: In this step or this function is much important and required to
assuring that employees of the Pine-Apps Ltd company always stay involve with the work and
more productive towards the company. Good and amended performance management include the
good leadership,clear aims setting and many more. This function also involve the annual
performance review,in this case the workers of the company is observed by the their managers.
This function of HR also involve the 360 degree feedbacks equipments in that managers,
sometimes the consumers and the subordinates also review the performance and operations of
the workers. This function is much supportable in regards of catering the feedback.

Learning and development: Facultative workers to enhance and improve the skills and
knowledge they required for the upcoming period is an much important obligation for human
resources. This function is much related or connected to the first function of HR (Chou, Y.C. and
et.al, 2019).
Career Planning: In this, the function of HR include catering the guidance, assistance and more
development to the workers in order to enhance their career and for better planning of the career.
In this the HR represent to their workers that how their own aims and targets match with the
future of the organisation that support to involve and retain the employees towards the Pine Apps
Ltd company.
Employees participation and Communication: This is very important and cardinal function of
the human resources is to be a believable active for the workers. The workers of the organisation
are much required to be informed about various topics which are appropriate to them.
Health and safety: Human resources team plays a very important role and function in creating
and applying the rules and regulations of health and safety. Developing and creating these rules
and policies for the environment of the company is one of the important and much needed
function of the human resources team.
Benefit of HR functions:
The functions of human resources team develop and enhance the growth of the workers.
It also develop and improve the fresh skills, behaviours and attitude of the workers and make
them more effective in order to gain competitive advantages. The Human resources function of
Pine- Apps Ltd also help the company to raise the satisfaction of the workers to work more
harder and gain much positive outcomes for the company. As the human resources management
gives so many facilities to the company that connect to the employees growth and organisation
growth that is why this is very important and required for the Pine-Apps Ltd or for any company.
The HR team facing so many difficulties and problems that connect with growth and
development of the employees because of the lack of the efficient employees and leaders in the
company. So for maintaining and handling all the situation they follow the upper mentioned
functions of the HR in order to improve the performance level of the company and increase the
productivity and efficiency of the company (Héliot and Et.al, 2020). By using all these functions
an organisation make them capable to build loyal and good connections with their employees and
consumer. These things helps the company to gain more competitive benefits and create wide

consumer base for the company so that they can maintain their image and popularity in the
market.
TASK 2
The role of performance management system:
Performance management is the most important part of the company in regards of
maintaining and evaluating the productivity of the organisation. This also helps the company,
subordinates and consumers as well to analyse and review the performance of the workers. There
are several different kind of approaches, equipments and tools include in the performance
management system. Performance management support the company to boost and upgrade the
workers involvement and productivity (Masri and Jaaron, 2017). AS continuous procedure of
performance management creates an environment and that surroundings which support the
company to build more trust , engagement and better relationship and connection among the
consumers and employees with the organisation. Performance management system also support
the company to create more strategies and plans for the development of the company. It also
helps the company to analyse and check the annual performance of the company so that they can
check the performance and productivity of the company. There are several elements of
performance elements system in order to grow in the market with more success and
effectiveness. These factors are mentioned below:
Planning and expectations settings: Performance management is the process or is a
system that required clear and effective goals and aim setting in order to complete and achieve
the task in a particular time period.
Monitoring: its is much required and needed for the company to monitored and analyse
the performance management system or the performance of the company and performance of the
workers. There are several techniques and tool are available in the industry and market which
help and support the company to evaluate and identify the performance of the company and also
help the company to track their data easily (Mitchell and Gudergan, 2020).
Development and Improvement: After analysing and monitoring the work and
efficiency of the workers, they find and search several modes and way to motivate the workers in
order to improve and develop the performance of the employees. If somebody is doing well and
great to meet with their goals then the managers will find several ways to motivate and

encourage the people so that they can easily achieve their goals and objectives and feel
motivated.
Explain how a performance management system can be implemented with HR processes to
improve organisational performance at Pine- Apps Ltd.
There are several ways humans resources can support and help develop performance
management. HR department plays an important and effective role and functions towards
motivating and enhancing the environment and the employees to develop the changes and
running the company smoothly.
Build a business case: Once a goals and aims are identified and analysed by the
performance management then Human resource team of the company conduct a strategies and
planning to evaluate and identify in order to achieve the task and objectives (Oh, Blau and Kim,
2017). There are several advantages to performance management system when it implemented
with HR procedures in order to develop the organisation environment and these are mentioned
below:
 This will help the company to engage and improve the involvement of the workers
towards the company.
 Increase the productivity of the company with less chances of uncertainties.
 Enhance and improve the motivation of the employees in order to perform effectively.
Facilitate Training programs: Once the Pipe Apps Ltd. organisation identifies the
requirements and importance of developing the standards of performance management system
then the another step is adopted by the human resources team is trained the employees in order to
develop the new framework for the organisation.
Communicate the benefits: This procedures also help and support the company to get
more positive advantages. After implementing the performance management system with HR
procedures they should communicate with the advantages that is for the potential workers or for
the current workers (Way,Wright and Isnard, 2018). This communication with workers cater the
continues information and updates about the company to the employees of the Pipe Apps Ltd.
company
These ways support the company a lot in order to grow in the market rapidly with high
efficiency and effectiveness. Through this they will make them capable to achieve and
accomplish their task at the particular time period.

TASK 3
Explain how a performance management system can be used to improve employee commitment
and engagement at Pipe- Apps Ltd.
The company Pipe-Apps Ltd. Using performance management system in order to involve
and engage more employees towards the organisation so that they can enhance and improve the
environment of the company(Willems and Et.al, 2019). There are several ways and methods
which are used to improve and develop the engagement at the Pipe-Apps Ltd and which are
mentioned below:
 The company are required to set their goals and aims effectively.
 They should use and apply performance planning in order to make the strategies and
planning more effective so that they can engage and involve more employees towards the
company.
 They should collect and gather the information and data from several sources so that they
can provide relevant information to the employee in order to enhance the interest level of
the workers.
 Improve the productivity of the organisation by using amended management team and
conduct so many activities that enhance the motivation level of the employees.
Please identify the challenges that may face using this system and propose how these can be
overcome or managed
The company Pipe-Apps Ltd. Is facing so many problems which is connected to human
resources management team of the company. AS the company recently hired an new head for
their sales and marketing so as they are new in the company so its become quite difficult for the
person to deal with problems because of increasing the workload. In the very short time of period
the company is facing lots of significant changes like the company is operating with very small
teams and units so they receive and get very little information and less sessions of training and
development(Yoo, Jang and Park, 2019). So this is the reason the company Pipe- Apps facing so
many problems and issues and this is something which creating negative impacts on the
employees confidence and their skills development.
So for reducing and minimising these problems the company has decided to concentrate
on the Human resources function and accounting functions so that they can improve the

performance management system of the company. They also decide to give better training and
development programs to their employees and maintain effective communication among the
team so that they can improve the productivity of the company. The CEO of the company is very
concerned because of the cost that is risen very rapidly in context of recruitment and selection
process so for considering all these issues and obstacles of Pipe-Apps Ltd., they have to focus on
development programs.
CONCLUSION
From the above mentioned report it has been analysed that, Performance management
system is very effective and plays an important role towards the growth and development of the
organisation. Using and applying performance management system with the procedure of HR
function seems much effective in the growth and development process. As the company is
facing several different kind of issues and obstacles regarding training and communication so for
removing and minimising all these problems and issues the company is concentrating on HR
functions and accounting functions.

REFRENCES
Books and Journal
Bader, Kemper, L.E. and Froese, 2019. Who promotes a value‐in‐diversity perspective? A fuzzy
set analysis of executives’ individual and organizational characteristics. Human
Resource Management, 58(2), pp.203-217.
Chou, Y.C. and et.al, 2019. Assessing the human resource in science and technology for Asian
countries: Application of fuzzy AHP and fuzzy TOPSIS. Symmetry, 11(2), p.251.
Héliot, Y. and Et.al, 2020. Religious identity in the workplace: A systematic review, research
agenda, and practical implications. Human Resource Management, 59(2), pp.153-173.
Masri, H.A. and Jaaron, A.A., 2017. Assessing green human resources management practices in
Palestinian manufacturing context: An empirical study. Journal of cleaner
production, 143, pp.474-489.
Mitchell, R. and Gudergan, S.P., 2020. Partial least squares structural equation modeling in HRM
research. The International Journal of Human Resource Management, 31(12), pp.1617-
1643.
Oh, I.S., Blau, G., and Kim, S., 2017. Human capital factors affecting human resource (HR)
managers' commitment to HR and the mediating role of perceived organizational value
on HR. Human Resource Management, 56(2), pp.353-368.
Way, S.A., Wright, P.M. and Isnard, J.F., 2018. HR flexibility: Precursors and the contingent
impact on firm financial performance. Hum . an Resource Management, 57(2), pp.567-
582.
Willems, L.M. and Et.al, 2019. Tools for your stroke team: adapting crew-resource management
for acute stroke care
Yoo, S., Jang, S. and Park, S., 2019. Exploring human resource development research themes: A
keyword network analysis. Human Resource Development Quarterly, 30(2), pp.155-
174.